One of the most dreaded problems following an iOS update installation is on the device ended up being stuck in recovery mode, the Apple logo, or any screen. When this happens, there is a chance that the device couldn’t get to work properly again unless it’s repaired. But before rushing to an Apple Genius bar, there are few tweaks you can try performing on your end to eliminate software-related factors that might have caused your iOS device to get stuck in recovery mode after updating to iOS 13. While these are only deemed generic solutions, many people have found wonders from applying these procedures. With that said, it wouldn’t hurt if you’d give it a try as well. Read on to learn what to do if your iPhone or iPad gets stuck in recovery mode after installing the iOS 13 update.
Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.
First solution: Forced restart.
This method is regarded as the simplest potential solution to software-related issues on stuck screen from being stuck on the white Apple logo, blank or black screen after installing apps or iOS update. As the name implies, it forcibly ends and restarts apps and system services that have crashed and stopped working from the recent software update. Similar to a soft reset, this process does result in permanent data loss as it doesn’t affect any saved information on the phone memory. Thus you can proceed to this method right away even without backing up files.
To force restart an iPhone or iPad with a physical Home button, simply follow these steps:
- Simultaneously press and hold the Power button and Home button until the device shuts down and reboots.
- When the Apple logo appears, release both the Power and Home buttons.
To force restart an iPhone or iPad without a physical Home button, refer to these steps instead:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Then, press and hold the Power button until the Apple logo appears.
If your iPhone/iPhone managed to boot up to the Home screen and works properly after a forced restart, continue to the second and third solution. Otherwise, skip to the fourth or fifth solution.
Second solution: Install pending app updates.
One of the possible reasons as to why your device gets stuck in recovery mode or any other screen from an iOS update is that some of your apps have gone rogue because they’re no longer supported or no longer able to meet the minimum system requirements of the latest update/iOS update. As a result, the apps are no longer able to work as intended and suddenly become unstable. This is often what happens if you haven’t set your downloaded apps to auto-update or install available app updates automatically. If this is the case, then you can manually check for and install pending app updates on your iPhone/iPad with these steps:
- From the Home screen, tap App Store. Doing so launches the Apple Store app.
- Scroll to the bottom of the App Store screen then tap on Updates. A list of apps with pending updates will appear.
- Navigate to the list of apps and then tap the Update button next to the name of the app to install individual update for your apps.
- If multiple app updates are available, tap the Update All button on the top-right corner of the screen.
Similar to iOS updates, app updates also contain fix patches to eliminate existing bugs and malwares that caused the system to act up and get stuck. After updating all apps, reboot your iPhone to refresh its memory and to apply the recent software changes.
Third solution: Reset all settings.
Performing resets can be deemed among the next options and possible solutions. Thus, if the previous method still failed to resolve the issue, then your next option would be to reset all settings. This will erase all customized settings including auto-update overrides that eventually resulted in the iPhone/iPad system to stop working and get stuck in recovery mode,
- Tap Settings from your Home screen.
- Tap General.
- Scroll down and tap on Reset.
- Choose Reset all settings from the given options.
- Enter your passcode when asked to proceed.
- Finally, tap the option to confirm all settings reset.
After the reset, your device should restart automatically and then loads up the default or original values.
To use features that are disabled or turned off by default, you’ll have to re-enable them first individually so you can use them again.
Fourth solution: Put your device in DFU mode and restore or downgrade iOS.
Among the last options you can try if all else failed to resolve the problem is the so-called DFU mode restore or Device Firmware Update mode restore. This puts your device in a special state that allows iTunes to communicate and sync even when the iOS or boot loader isn’t loading up.
While in DFU mode, you can also modify or downgrade your device’s operating system, if needed. But the main downside is on permanent data loss. Performing a DFU mode restore is therefore considered optional. The fact that it affects the internal data makes it very possible for you to end up losing important data in the process. But if you still wish to proceed, then you can go ahead and try performing the outlined procedures below.
To enter DFU mode on an iPhone 8, 8 Plus and later models, as well as later iPads without a physical Home button, simply follow these steps:
- Connect your iOS device to the computer using the original USB cable.
- Open iTunes on your computer.
- Quick-press and release the Volume Up button.
- Then quick-press and release the Volume Down button.
- Now, press and hold the Power button until the iPad screen turns black.
- After 10 seconds, press and hold the Volume Down button while still holding down the Power button for another 5 seconds.
- After 5 seconds, release the Power button but keep holding the Volume Down button for another 10 seconds.
To enter DFU mode on an iPhone 7 and 7 Plus models, follow these steps instead:
- Connect your iPhone to the computer via USB cable and then open iTunes.
- Then press and hold the Power/Side button until the power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold both the Power/Side button and Volume Down button for 10 seconds.
- Then release the Power/Side button but keep holding the Volume Down button for another 5 seconds.
If the screen remains black after that, then that’s an indication that you’ve already entered DFU mode and that your iPhone is already running in DFU mode. By then, iTunes will tell you that it has detected your iOS device and that is has to be restored.
Just follow the onscreen commands to restore and repair your iPhone’s operating system in iTunes.
If you’re using an iPhone 6 or earlier models, entering DFU mode is carried out through these steps:
- Connect your iPhone to the computer via USB cable.
- Press and hold the Power/Side button for a few seconds until the power off slider appears.
- Drag the slider to turn off your device.
- After a few seconds, press and hold both the Power/Side button and Home button for 10 seconds.
- Then release the Power/Side button but keep holding down the Home button for another 5 seconds.
You will know when your iPhone has successfully entered DFU mode if the screen stays black after releasing the Home button. If the screen isn’t completely black or you see any logo on it, then that denotes it hasn’t entered DFU mode yet and so you’ll have to try again from the very beginning.
Fifth solution: Repair iOS using iTunes alternatives.
There are also some iOS problems including post-update issues that are inflicted by complex bugs and malwares that could not be remedied through iTunes. In this case, resorting to third-party or non-Apple iOS repair, restore and recovery tools can be considered as the next option. There are actually a lot of non-Apple iOS repair and recovery tools you can use to fix your device. Just pick and download the most trusted and effective software that’s compatible with your computer’s operating system and is able to work with iOS 13 or any iOS version your device runs on. After installing the preferred software on your computer, use the original USB cable or Lightning cable to connect your iOS device to the computer. Then launch or open the software on your computer and start repairing iOS through the software’s embedded commands and controls.
Don’t forget to reboot your device after repairing or restoring iOS to ensure that all recent system changes are applied. This also helps refresh the operating system and likewise clears our memory cache including temporary system data that were ruined and corrupted from the update.
Seek more help
If the problem continues and your iPhone/iPad remains stuck on recovery mode after exhausting all prior procedures, then you can now escalate the problem to your device carrier or Apple Support. At this point, it is safe to say that the problem isn’t rectifiable on your end. Just let the support people know about how you ended up with this issue and what you’ve done on your end so far, in an attempt to resolve the problem. Should there be any required advanced solutions to implement, then the support people will walk you through the entire process.
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