How To Fix Apple iPhone On iOS 13.1 Cannot Connect To App Store

You might be wondering why your Apple Device cannot connect to the App Store to download apps, and perhaps you can’t sign in or having difficulty downloading and updating the app. A few reasons why this is happening it’s maybe because you are having problems with your WiFi connection and cellular data network, Apple server status may be down, your App Store Settings may be causing the problem and most probably the app is no longer supported. With these reasons, of course, there can always be potential solutions. These potential solutions on how to fix Apple iPhone on iOS 13.1 cannot connect to app store are listed below, read on. 

If you own an Apple iPhone that supports iOS 13.1 or any other iPhone models, we will be glad to assist you with any concerns that you may have with your device, feel free to contact us using this form. This is a free service by the way. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess and give appropriate solutions.



Solution 1: Check App Store Status System

Before doing any steps or troubleshooting with your device, you have to make sure that App Store is working by checking it at the Apple Status System website. There’s a possibility that you can connect to App Store on your Apple Device is maybe because the App Store is having some problems, although this is a very rare case. You may want to check status of App Store for peace of mind. The App Store is top on the list. 

If you see a green dot before the App Store, this means that the App Store is available and its service is not having any problems. With that, it’s obvious that the cause of the problem is on your end. 


Solution 2: Check WiFi or Data Connection

Connection to App Store requires either a WiFi or Data Connection. If you are having problems connecting to App Store on your Apple Device, you can try these simple steps:

Make sure that your iPhone is connected to WiFI, to do this:

  1. Go to Settings from the Home Screen
  2. Tap on WiFi
  3. Check if its switched to an ON position by making sure the switch is colored green. 
  4. Check the WiFi network your connecting if there’s a check mark (✔) beside it, it means you are connected to a WiFi.
  5. Run the App Store again

Next step is to check if the WiFi you’re connected to is not having any problems. It is highly recommended that WiFi should have a strong and reliable signal if you’re downloading or updating an app. If not, you may need to connect to another WiFi connection as an alternative.

If you want to use Cellular Data Connection to connect to the App Store, make sure  to check Cellular Data Settings:

  1. Go to Settings from the Home Screen
  2. Tap on Cellular
  3. Make sure Cellular Data is switched on by sliding button to the right until a green button appears.
  4. Run the App Store again


Solution 3: Set Date & Time Settings to Automatic

In some rare instances, different date and time can interfere with your connection making it difficult for you to connect to the App Store, it is recommended to set the date and time to Automatic on your iPhone. 

  1. Go to Settings from the Home Screen
  2. Tap on Date & Time
  3. Select and turn on Set Automatically by sliding the button to the right until it turns green. 
  4. Run the App Store again


Solution 4: Sign out and in the Apple Account

Doing this solution simply resets your Apple Account by signing out and in your Apple Account on App Store. Follow these steps to do this:

  1. Go to Settings from the Home Screen
  2. Tap on iTunes & App Store
  3. Tap on Apple ID, you will see your email account.
  4. Tap Sign Out
  5. After a few seconds or a minute, Log in again using your correct Apple ID and Password. 
  6. Run the App Store again. 

Solution 5: Clear iPhone Memory

If you’re wondering, doing this solution does not mean deleting all the files on your iPhone, it simply means clearing the RAM (Random Access Memory). For additional information, RAM on the iPhone is where apps that are running or music that is playing that are currently active are stored. Therefore, clearing iPhone Memory can help with the problem, especially if some iPhones have less RAM and less storage space.

To do this, slightly Double tap the Home Screen (you can see all running and active apps), clear memory by swiping up on the App Store to close the app. You may also opt to swipe up all other active apps if you are not using it for awhile as this can also help with clearing iPhone RAM.

Solution 6: Reboot iPhone

This is perhaps the most common and easy way to solve any problems relating to your iPhone, as with any other case reported.

Reboot your iPhone by pressing and holding the Sleep/Wake Button located at the right side, together with Volume Down Button at the left side of your iPhone. 

Solution 7: Reset All Settings

If all of the above solutions has been done and still the problem persists, deciding to reset all settings should be your last resort. Don’t worry, this solution only resets your iPhone settings and personal preferences without deleting personal data and apps. It is recommended however to save or remember WiFi passwords you used to connect before doing it so that you will not have a hard time connecting to your WiFi network. This reset all settings to default. 

  1. Go to Settings from the Home Screen.
  2. Scroll down and look for Reset at the bottom
  3. Tap on Reset
  4. Tap on Reset All Settings
  5. Enter Passcode (if required) to confirm.

After each and every solution you’ve tried, it is best to Run App Store to see that that solution solves the problem before proceeding with the next solution. 


Connect with us

Did any of the solutions mentioned above resolve your error issue of Apple iPhone on iOS 13.1?  If you have any questions & concerns regarding your iPhone , feel free to connect with us using this form. We will be of help and will provide you with a free technical support about your concern. Just make sure to provide us with the detail as possible for us to make an accurate assessment and provide you appropriate intervention. I look forward to hearing from you.

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