How to fix your iPhone 8 apps that won't update, update failed error [Troubleshooting Guide]

Keeping apps updated is recommended to ensure apps stability and optimized performance. Apps can be updated manually or automatically. Most apps can be configured to auto-update whenever new updates are pushed by apps developers. But there are also some that require manual updating. And this is where the App Store serves its purpose. To manually update third-party/downloaded apps on your iPhone, all you have to do is launch the App Store and tap the option to update apps.

However, there are certain instances when the supposed to be simple updating becomes more complicated or even impossible. This usually happens when your device is experiencing network connectivity errors from intermittent to no Wi-Fi internet connection at all. There are also other cases where the problem is due to the App Store that’s going rogue for some reasons. Same thing happens after installing a new iOS update. Generally, the underlying cause is software-related and therefore the problem is rectifiable. Highlighted below are simple solutions to a relevant issue on the iPhone 8. Read on to find out how to troubleshoot a problem wherein apps won’t update and instead prompts an update failed error.

But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our iPhone issues questionnaire.

How to troubleshoot iPhone 8 that won’t update its applications?

Before you troubleshoot software problems on your iPhone 8 that may have prevented apps from updating, check your Internet connection. It’s possible that the App Store isn’t working because of some network errors. As a result, your iPhone couldn’t establish stable connection with the Apple servers and so apps updating could not be accomplished. To test your Internet connection, open a browser and then navigate to different websites. If your iPhone is able to access websites, it means that the Internet connection is good and the problem isn’t due to network connectivity issues. At this point, you may proceed and start troubleshooting with these subsequent methods.

First solution: Reboot your iPhone 8 (soft reset).

Minor software problems on the phone can also lead to this error. It may be just a random glitch on the App Store or iOS especially if this is just the first occurrence. Should this be a random glitch, performing a soft reset or reboot on your iPhone 8 will likely give the remedy. The process is very simple and safe as it won’t affect any saved data on the phone’s internal memory. Hence, there’s no need to worry of losing critical information in the process. If you haven’t yet done it, then follow these steps to soft reset your iPhone 8:

  1. Press and hold the Power button until the Slide to Power off command appears.
  2. Then drag the slider to turn off the phone completely.
  3. After 30 seconds, press the Power button until the Apple logo appears.
  4. Release the button and wait until the bootup sequence is finish.

When your iPhone has restarted completely, launch the App Store and reattempt to update apps. If the error continues, then try other applicable workarounds and troubleshoot further.

Second solution: Force close App Store then retry updating apps.

The App Store app can also give into random errors and misbehaves like other apps do. To clear this out, forcing the App Store to close can help. It’s another way of restarting the application and at the same time, rectifying minor app issues. Here’s how to force close the App Store on your iPhone 8:

  1. Double-tap the Home key to view all recently used/opened apps.
  2. Swipe right or left to locate the App Store preview.
  3. Then swipe up on the App Store preview to close it.

You can also quit the rest of your background apps. There is tendency that any of these background apps can affect other app’s functions when they crash or become corrupted.

Third solution: Reset network settings on your iPhone 8.

Resetting the network settings can also be the key to fixing the problem, if it’s attributed to network settings errors. Doing so will clear your iPhone’s current network configurations then reverts the defaults or original values. After the reset, you can manually enable features that you want to use on your device. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset network settings from the given option. Doing so will trigger the phone to erase its current network configurations and then restore default network settings.
  5. If prompted, enter your device passcode to proceed.
  6. Then tap the option to confirm network settings reset.

Your phone will then instigate the reset and then reboots automatically when done. After it reboots, you will need to reconnect to your Wi-Fi network to use Internet services on your phone again.

Fourth solution: Update iPhone software to the latest version.

Installing the latest iOS version on your phone can also offer a resolution if the problem is somehow triggered by malwares and software bugs. Updates do offer fix patches to address existing device issues that are inflicted by random bugs. To manually check for new software update for your iPhone 8 via over-the-air, connect your iPhone to Wi-Fi Internet, and then follow these steps:

  1. Tap Settings.
  2. Select General.
  3. Tap Software Update.

An update notification will show up when a new iOS version is available for your phone. Before you download and install update, back up all your important data to keep them safe. Then follow the onscreen instructions to proceed with the update download and installation.

Test your Internet connection after updating your iPhone to ensure that it has Internet access. When connected, relaunch the App Store app and then try to update apps again and see if it works.

Fifth solution: Sign out of your iCloud account then sign in again.

When you sign out of iCloud, you will also be signed out of the App Store automatically. This is usually necessary to clear out App Store errors that are attributed to invalid logins or incorrect Apple credentials. Here’s how to sign out on your iPhone 8 iCloud account:

  1. Go to Settings-> [Your Name].
  2. Scroll down and tap the option to Sign Out.
  3. Enter your Apple ID password and tap Turn Off to continue.
  4. Turn on data that you want to keep a copy of on your iPhone.
  5. Then tap Sign Out twice to confirm that you want to sign out of your iCloud account.

After signing out, restart your iPhone and then sign into your iCloud account again. Make sure you enter the correct Apple ID and password this time.

To further troubleshoot more complex software errors that may be interfering with the App Store operations and caused updating of apps to fail, you can try a master reset or factory reset. This will erase your iPhone and then restores the default or factory settings. Any system errors that inflicted persistent software issues will also be cleared in the process. Before you do so, back up all your important contents so you can recover them later. Then you can factory reset your iPhone 8 through settings or using iTunes on a computer. If that won’t help either, then you can resort to a Recovery Mode restore or DFU mode restore instead.

If the problem continues even after performing a master reset, then you can ask more help from your device carrier or Apple Support. There may be some advanced solutions or troubleshooting methods that need to be applied to completely get rid of the error and get your iPhone 8 apps to update successfully.


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