Has your iPhone 7 suddenly stopped ringing for incoming calls? Don’t worry – this is a common issue that can often be fixed quickly. Here are the things to try if your iPhone 7 won’t ring:
iPhone 7 not ringing
1. Check That Your Ringer Volume Is Up
The most obvious reason your iPhone 7 won’t ring is that your ringer volume is set too low or muted. To adjust the ringer volume:
- Go to Settings > Sounds & Haptics > Ringer and Alerts.
- Drag the slider to turn up the volume. Make sure it’s not muted.
- You can also use the volume buttons on the left side of the iPhone to adjust ringer volume.
- Check that the switch next to “Change with Buttons” is turned on if you want to control ringer volume with the buttons.
2. Turn Off Silent Mode
Flipping the ring/silent switch on the left side of the iPhone to silent mode will stop it ringing.
To check if silent mode is on:
- Look for an orange line on the switch. If you see it, silent mode is on.
- Flip the switch towards the screen to turn off silent mode.
- You’ll get a pop-up confirming silent mode is off.
3. Disable Do Not Disturb
If Do Not Disturb is enabled, your iPhone 7 will not ring for calls. To turn off Do Not Disturb:
- Open Control Center and check if you see a moon icon. Moon = Do Not Disturb is on.
- Tap the moon icon to turn Do Not Disturb off. The moon will become hollow.
- You can also turn off Do Not Disturb in Settings > Do Not Disturb. Toggle off.
If these quick fixes don’t work, keep reading for more ways to troubleshoot an iPhone 7 that won’t ring.
4. Check If Your Contacts Are Blocked
If your iPhone won’t ring for specific people, you may have blocked their numbers. To check:
- Go to Settings > Phone > Blocked Contacts to see blocked numbers.
- Tap Edit, then tap the red circle next to a number to unblock it.
5. Try a Different Ringtone
A custom ringtone that’s not working properly could prevent your iPhone from ringing.
To set a new ringtone:
- Go to Settings > Sounds & Haptics > Ringtone.
- Select a new ringtone from the options.
You can also try changing ringtones for individual contacts:
- Open Phone > Contacts > [Contact Name] > Edit > Ringtone.
- Choose a new ringtone for that person.
6. Check for Damage or Debris
It’s possible hardware damage or debris is preventing your iPhone 7 speaker from working properly.
- Physically inspect your iPhone for any cracks or dents that could affect the speaker.
- Check the speaker ports for any dust, lint or debris and gently clean out with a toothbrush.
7. Reset Your iPhone
If you’ve tried everything, resetting your iPhone to factory settings may fix software issues causing problems with the ringer.
Important: This will erase your data, so backup your iPhone first!
To reset:
- Go to Settings > General > Transfer or Reset iPhone > Rese t> Erase All Content and Settings.
- Enter your passcode if asked.
- Tap Reset to confirm and wait for your iPhone to reset.
8. When to Contact Apple Support
If you still can’t get your iPhone 7 to ring after trying all troubleshooting steps, the issue likely requires professional service. Contact Apple Support online or schedule a Genius Bar appointment for further help.
A hardware problem like a damaged speaker could be preventing your ringer from working properly. Let the experts take a look!
Summary
- Check ringer volume, Do Not Disturb, and silent mode settings first.
- Make sure contacts aren’t blocked, test different ringtones.
- Inspect for damage, debris, and reset your iPhone.
- If issue persists, contact Apple Support for service.
With a few simple checks and resets, you should be able to get your unresponsive iPhone 7 ringing again in no time.