If Windows computers are plagued with a prevalent issue on blue screen of death or BSOD, iOS devices including iPhone 7 also have their own share of a pertinent display problem. And it’s not only the blue screen of death that transpired among various iPhone variants. There is also a so-called red screen of death. It’s when your iPhone gets stuck on the red screen and then becomes unresponsive.
What causes this problem to occur on the iPhone 7 and what are your options to get it fixed? These are the main questions that this post will attempt to address. Should you bumped into this page while searching for some help in dealing with red screen of death on your iPhone 7, this content is for you. Feel free to refer to the workarounds and potential solutions that are highlighted below this page.
Before going any further though, if you have other concerns with your new iPhone, make sure you drop by our iPhone 7 troubleshooting page for we have already started supporting the device. Moreover, if you need further assistance, you can always contact us by completing our iPhone issues questionnaire and providing us with sufficient information about the problem.
What causes the iPhone 7 issue on red screen of death?
As the name implies, this problem occurs when all of a sudden your iPhone gets stuck on the red screen and can’t do anything. In this case, you can say that your iPhone 7 is dead. There can only be two possible reasons as to why this happens. It could be that your iPhone has some sort of physical or liquid damage on any of the display circuit board components or it could also be an indication of a major system glitch.
Some iPhone users who have encountered the same issue on red screen of death put the blame on a faulty iOS update. So what happened was that after the update was installed their device powers off and then when they tried to power it back on, it only showed a red screen and couldn’t get past through that screen. Others who encountered the same problem without installing an update have speculated that a software malfunction has triggered it while some claimed it to be a caused by a hardware damage on the iPhone.
Potential solutions and workarounds to fix your iPhone 7 red screen problem
If the problem occurs after your iPhone 7 got wet or was dropped, there is a higher chance that hardware damage is to blame. In this case, your only option towards obtaining a solution is to take your iPhone to an authorized technician for hardware assessment, and repair or screen replacement. But if you don’t think the problem is hardware-related, you can try some workarounds to try to fix the problem on your end. Highlighted below are a few potential solutions and troubleshooting procedures you can try on.
First Solution: Reboot or Force Restart
There are times when your device will refuse to power on. But not all the time it happens due to a bad battery or hardware components. Often times, problems like this is just triggered by some software glitches. This could also be the case on your iPhone 7. To rule out any possibility of a software glitch, performing a reboot can help. Also known as soft reset, a reboot eliminates corrupted files and rectifies minor glitches on certain apps that might have caused some irregularities on your iPhone’s operation.
Here’s how a soft reset is done on your iPhone 7:
- Press and hold the Sleep/Wake (Power) button until the Slide to Power Off shows up.
- Slide to power off your iPhone completely.
- Wait for about 30 seconds.
- Press and hold the Sleep/Wake (Power) button again for a few seconds until the Apple logo appears. Your iPhone will then reboot.
If your iPhone 7 gets stuck on red screen and becomes unresponsive, a force restart would be necessary. Just like the usual reboot, a force restart won’t affect any data on your iPhone. Here’s how to force restart your iPhone 7:
- Press and hold the Sleep/Wake button and the Volume Down button simultaneously for at least 10 seconds and then release both buttons when the Apple logo appears.
If it is not fixed after the first reboot, try again. Give it at least three times to reboot. If your iPhone remains stuck on red screen, proceed to the next applicable solution.
Second Solution: Restore your iPhone 7 in iTunes
Your next option would be an iOS restore through iTunes. In this case, you will need to secure the backup iOS file to restore from and use. As much as possible, try to pick the most recent and error-free backup iOS to restore from. In order to proceed, you will need to secure a computer (Windows or Mac) that has the latest version of iTunes installed. Once you’re all set to begin, follow these steps:
- Connect your iPhone 7 to the computer using the supplied USB cable.
- Open iTunes on the computer.
- Wait until the computer or iTunes recognized your iPhone 7. If prompted, tap the option to Trust This Computer on your iPhone.
- While your iPhone is connected, perform a force restart with these steps:
- Press and hold the Sleep/Wake (Power) button and Volume Down button simultaneously. Keep holding both buttons until the Recovery Mode screen appears.
- When you see the option to Restore or Update, select Restore to restore your device from an iTunes backup.
- Select the iOS backup you want to use and wait until the restore completes. You can check the date and size of the file to determine which iOS backup file to use.
- Once your iPhone has restored, continue with the device setup.
Third Solution: Enter DFU Mode and restore your iPhone 7
DFU (Device Firmware Update) mode restore a considered the deepest type of restore you can do on your iPhone. It is usually carried out by Apple technicians when trying to fix iOS device problems that are software-related and could not be rectified by any prior workarounds. You may consider this your last resort in your attempt to fix the red screen of death issue on your iPhone 7. But before you do so, please note that the DFU restore will wipe everything on your iPhone. It erases and reloads every bit af code that controls the software and hardware components on your iPhone. However, a DFU mode restore should not be carried out if your iPhone is damaged in any way (physical or liquid damage). Restoring a damaged iPhone through DFU mode will cause your device to brick and become totally useless. The restore may not be able to complete because of a damaged component.
If you are certain that your iPhone is free from any sort of damage and you’re willing to give a DFU mode a try, then here’s how it’s done:
- Connect your iPhone 7 to your computer. You can use a Windows or Mac computer.
- Open iTunes on the computer. Make sure you are using the latest version of iTunes. If not, download and install the latest version of iTunes app for your computer on the App Store.
- Press and hold the Sleep/Wake (Power) button and Volume Down button simultaneously for 8 to 10 seconds.
- Let go of the Volume Down button first. Your iPhone screen will then become completely black. This means that you have successfully entered DFU mode. Continue to the next step.
- If prompted with the message that says, “iTunes has detected an iPhone in recovery mode and you must restore this iPhone before it can be used with iTunes,” click OK to continue.
- Restore your iPhone through iTunes by clicking the Restore iPhone button.
- Click Restore and Update to confirm action.
- Keep your iPhone connected to the computer and wait until iTunes is finished restoring your iPhone. Follow the onscreen instructions to proceed with device setup.
If you don’t see a black screen, it means that you’re not in DFU mode yet. In this case, you need to try again from the very start.
If none of the abovementioned procedures is able to fix your iPhone 7 red screen of death problem, you may opt to give any of the following tricks a try and then see what happens. Otherwise, you can just take your iPhone to an authorized service center and have it checked and/or repaired by a technician.
- Press down on your iPhone’s screen where the display cables connect to the logic board. Usually it’s on the lower-right side of the display. It’s possible that the display cables are slightly dislodged and pressing down on the screen can likely put them back into place. Use your thumb to press down directly on the said portion of the screen. Be careful not to press down too hard on the screen as doing so could cause the screen to crack. Do it gently.
- Use iOS recovery/repair tools. There are actually a lot of new iPhone repair software you can use to deal with major software problems including iOS crashes depicted by the red screen of death on your iPhone 7. Should you wish to give it a try, download and install your preferred app and then give it a shot. You will be prompted with onscreen instructions that will walk you through the entire process of restoring and repairing your iOS device. Just be sure to use a credible and compatible software with your iPhone.
Or you can also escalate the problem to Apple Support or your carrier. This is highly recommended especially if your iPhone 7 gets stuck on the red screen after installing an iOS update. It could be a major glitch or iOS bug that needs to be fixed by another update. Should this appear to be a common problem after the latest iOS update implementation, Apple will most likely consider it a post-update issue which therefore denotes a need for them to develop a fix patch to be rolled out in the next software update. That should address the problem.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.