Aside from rapid battery draining, overheating also appears to be a commonly raised issue following the iOS 11 update to iPhone 7 handsets. Apparently, it’s a software issue as it instigates after installing a new software update. But what exactly is within the new update that has caused the device to suddenly overheat or become hotter than usual? Let’s find out.
Before going any further though, if you have other concerns with your new iPhone, make sure you drop by our iPhone 7 troubleshooting page for we have already started supporting the device. Moreover, if you need further assistance, you can always contact us by completing our iPhone issues questionnaire and providing us with sufficient information about the problem.
Why does your iPhone 7 overheat after updating iOS?
While this may not be the case to all of those who have upgraded to iOS 11, this can happen especially to certain devices that already have a lot of stored apps. Note that new software updates bring in additional new features and enhanced functions that means more workloads for your device to handle. And the more workloads means more processes for your iPhone chip to carry out. This can make your iPhone chip more exhausted in time. As a result, your iPhone gets warmer than usual or overheating.
How to deal with iPhone overheating?
It is highly recommended to discontinue using your device it is too hot to keep in contact with your skin. Charging is also prohibited because the device heats up while charging. That said, stop using your phone and let it cool down first. Heavy use of the device can likewise cause it to feel warm.
Aside from letting your iPhone cool down, performing the subsequent workarounds can also help deal with overheating problem on your device. That said, you may try these methods before rushing to an Apple Genius bar.
Quit all background apps
Certain apps or device uses such as streaming media, playing games, or tethering can also contribute to a warm iPhone. The same thing can happen when you’ve used more of these apps and then haven’t quit them on your iPhone. All your opened apps remain in standby mode or stay opened in the background unless you forced them to quit. And these background apps can also contribute to your iPhone overheating. This is why it’s recommended to quit background apps on your iPhone from time to time.
To quit or close out all your apps, quickly press the Home button twice and swipe each app of the top of the screen.
Restart your iPhone and then try to see if that helps.
Remove rogue apps
Another factor that can cause your iPhone 7 to overheat after an iOS update is a rogue app. It’s possible that the major iOS update has inflicted conflict to some third-party apps and thereby caused them to misbehave.
To find out which app has been crashing on your iPhone, you can head to Settings-> Privacy-> Analytics-> Analytics Data.
Navigate to the data section and from there you will see a list of apps and services that have been crashing along with the log files on your device. If you see the same app listed over and over again, then that denotes something wrong with the app and therefore it needs to be taken care of. As potential remedy, you can either uninstall the rogue apps or update them if an app update is available.
Turn off network services when not in use
Using your iPhone in areas with no network signal or no Wi-Fi network available can also cause your device to overheat in time as it keeps trying to establish connection to nearby networks. This happens because the processor works hard to find available networks but couldn’t. In this, enabling Airplane mode on your iPhone 7 can help. This will automatically turn off your iPhone’s connectivity features when you’re in a place with no network coverage.
To do so, head over to Settings-> Airplane mode, then tap the switch to turn the feature on.
You can disable it again when needed anyway for as long as your network is already available.
Update iOS to the latest version available
While the problem might have been due to an iOS update, particularly iOS 11, it doesn’t mean that you should no longer go for another upgrade. Note that new updates to iOS also contain bug fixes to address existing issues affecting the iPhone. This is in fact, the main reason why Apple releases minor updates following the major iOS 11 update rollout. That said, it’s still highly recommended to update your iPhone to the latest iOS version available.
To check for available software update, go to Settings-> General-> Software Update. If an update is available, back up your data then proceed with the update download and installation processes.
Reset all settings
Settings reset can help if your current iPhone settings were overridden and messed up by the major iOS 11 update. This reset will restore your settings back to defaults without affecting your iPhone data.
To reset all settings on your iPhone 7, go to Settings-> General-> Reset-> Reset All Settings. If prompted, enter your device passcode to continue and then tap Reset All Settings to confirm.
Give your iPhone a few minutes to complete the reset and reboot processes.
Reset or restore iOS
A full system reset might be the key to fixing the error if it’s something that’s residing in iOS. Otherwise, you may attempt to restore to a previous iOS backup that’s more stable and error-free. The latter can be the ultimate solution especially if the problem is caused by an iOS 11 bug that needs official fix patch from Apple, which may take days, weeks or even months to be rolled out to public.
You can do a factory reset through the Settings menu on your iPhone 7. Be sure to back up your iPhone data beforehand as they will all be erased in the process.
- To reset your iPhone to factory defaults, head over to Settings-> General-> Reset-> Erase all Content and Settings.
- Enter the device passcode if prompted then tap Erase iPhone to confirm.
Meanwhile, if you opt for an iOS restore, you will need to secure a Windows or Mac computer with the latest version of iTunes software available. Then follow these steps to restore your iPhone 7 in iTunes:
- Open iTunes on your computer.
- Connect your iPhone to your computer using the supplied USB cable.
- If prompted, enter your passcode or tap to Trust This Computer on your iPhone screen.
- Select your iPhone when it shows up in iTunes.
- Navigate to the Summary section in iTunes then click Restore Backup in iTunes.
- Locate the iOS backup file you want to use. You may refer to the date and file size of each backup and then select the most relevant.
- Click Restore and wait for the restore process to complete.
- If prompted, enter the password for your encrypted backups.
Be sure to keep your device connected after it reboots and then wait for it to sync with your computer. When the sync finishes, you can disconnect your iPhone from the computer.
Seek more help
You may opt to escalate the problem to Apple Support if you’ve tried all the aforementioned procedures but to no avail. Doing so is likewise one way to let Apple be aware of the issue and thereby tagged overheating among other post-update problems affecting the iPhone 7 handsets after iOS 11. They’d be able to give more inputs and options to try next. Or else, you can have a technician check and/or repair your device instead.