Apple iPhone 7 Is Not Charging Issue & Other Related Problems

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Apple #iPhone7 fix the issues that they are experiencing with their phone. Today we will tackle the iPhone 7 is not charging issue & other related problems. As we all know, we constantly need to recharge our mobile devices whenever the battery level becomes low. While charging the phone is as easy as just connecting it to a charger sometimes there are issues that can occur which we will be addressing today.


If you own an iPhone 7 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

iPhone 7 Is Not Charging

Problem: Hi Team, My iPhone 7 got wet for a very short while and it worked just fine when it dried up. Battery got drained due to the length of time I had to stay out and with no chance of charging, now it won’t anymore. It shows only the “charge device” sign when I put charger on but not filling power up. Is it something that can just be fixed by a technician or a replacement is a must?

Solution: The first thing that you will want to do whenever your phone does not charge is to make sure that the charging port is free from any dirt or debris. If necessary clean the port using a can of compressed air. To eliminate any charger related issues you should try using a different lightning cord and wall charger to charge your phone. Leave the phone charging for 30 minutes then force restart the phone by pressing and holding both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

If the issue persists then you should bring the phone to a service center and have it checked.

iPhone 7 Stuck In iPhone Logo

Problem: Iphone 7 worked perfectly, one morning took it of the charger (100%) went to school everything normal, and when I was on class I went to check what time it is but it was turned off, he is stucked on iphone logo and if you do hard reset it can’t go further also. I have tried to connect on itunes it was ok but when he asked for permission of my phone it said that device can’t be recognized.. thank you.

Solution: The best way to proceed in this case is to restore your phone in DFU mode using iTunes.

  • Make sure that you’re using the latest version of iTunes.
  • Connect your phone to your computer and open iTunes.
  • While your device is connected, force restart it by pressing and holding the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
  • When you see the option to Restore or Update, choose Update.

If the issue persists then you will need to bring the phone to a service center and have it checked.

iPhone 7 Is Frozen

Problem: Hello. Yesterday after charging my iPhone 7 at a friend’s home and connecting to their WiFi my iPhone frozen. The battery appears to be fully charged and did connect to the WiFi but I cannot unlock the iPhone. I have tried logging off but can’t. I have tried rebooting it by holding down the on/off and sleep/wake as suggested without success! Please help!! Thank you!

Solution: To fix this problem you will need to force the phone to restart by pressing and holding the Side and Volume Down buttons at the same time.

iPhone 7 Display Is Dark

Problem: Hi, The screen of my iPhone turned dark. I can vaguely see the messages when I put the phone under strong light, but the reflection of the screen is not helping. I thought I had back up my iPhone with icloud, but was told by apple it has not been backup. I didn’t sync the phone with iTunes, as I thought it was synced to icloud. I pressed on the home button to start siri , but don’t understand why it is not working!! I have lots of pics that I want to backup before I bring it to apple to fix the screen issue. Would you be able to help me? I desperately want to save the pics. Many thanks

Solution: You should try connecting your phone to a computer with the latest version of iTunes installed then check if you are able to backup your phone data. If this doesn’t work then you  will need to bring the phone to a service center and have it checked.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.