How to fix Apple iPhone 6s that keeps showing an Apple ID verification message prompt [Troubleshooting Guide]

Normally, you will be asked to enter your Apple ID and password for security reasons especially when attempting to use Apple services on your device. But if your device keeps asking you to do the same thing over and over, it denotes that something is wrong. This is among the issues encountered by some users of the iPhone 6s. And you too might already be in the same dilemma while reading this content. You are hundred percent sure that you have entered the correct information for your Apple ID and password but for some reasons, you kept getting the same prompt to enter your Apple ID and password then select between Not Now or Settings options. Why does this happen and how to get out of the Apple ID verification loop on your device? If you came here to find answers to the same questions, then read on.

But before we jump right into our troubleshooting, if you have other issues with your iPhone, make sure you drop by our troubleshooting page because we’ve already addressed a lot of issues reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need more help, fill up our iPhone problems questionnaire and give us more accurate information about your problem so we can give you the best solution.  

Why does your iPhone 6s keep asking for your Apple ID and password?

Apparently, this issue can be tagged among other software-related problems on the iPhone. Based on the message prompt, it is possible that you’ve entered the wrong information either for the Apple ID or password. Another possibility is that you might have failed to update or configured relevant settings and so your device is prompting you to head over to the Settings menu and make necessary changes.

ALSO READ: How to change Apple ID on your iPhone or create one

As explicated on the Apple support page document, it has something to do with your Apple ID’s password or security question that has already expired and therefore needs to be changed or updated. You may opt to skip the process by tapping the Not Now option but you will still get the same reminder later on. To stop this message prompt from showing again, you will need to make the necessary changes by selecting the Settings option.

How to stop the Apple ID verification prompt loop on your iPhone 6s?

If you are already bothered or annoyed with the same prompt, you may go ahead and try any of the following suggestions. Highlighted below are generic solutions and recommended workarounds to get rid of the Apple ID verification loop on your iPhone. Given that this is a software problem, it will likely be rectified by any of the following procedures.

First method: Reboot or Soft reset.

If this is the first time you are prompted with the Apple ID verification message, you can try rebooting your iPhone the usual way (soft reset). In this case, it might have occurred as random software glitch, which will likely be dealt with be a simple restart. So if you haven’t done it already, then try it now. Here’s how a soft reset is properly done on your iPhone 6s:

  1. Press and hold the Sleep/Wake (Power) button for a few seconds until the Slide to Power Off screen appears.
  2. Drag the slider to power off your iPhone completely.
  3. Wait for at least 30 seconds.
  4. After the elapsed time, press and hold the Sleep/Wake button again until the Apple logo appears.

In the case where your iPhone screen gets frozen or unresponsive as the Apple ID verification prompt shows up, you can do the alternative solution to a soft reset, which is force restart. Here’s how to perform a force restart on your iPhone 6s, if necessary:


  • Press and hold the Sleep/Wake button and the Home button simultaneously for about 10 seconds and then release both buttons when the Apple logo appears.


Your iPhone will then boot up. Both of these methods are considered safe as they won’t affect any data stored on your device. See if you will still get the same message prompt after the reboot.

Second method: Change your Apple ID password and security question.

As explicated earlier, the problem might be due to an expired Apple ID password or security question for your Apple ID account. To rule this out from the possible causes, changing the details for your Apple ID password and security question might be the key to fixing it.

To reset your Apple ID password and security question, you will need to go to the Apple website, sign into your Apple account, then make the necessary changes. Here’s how it works:

  1. Open a web browser on your computer.
  2. Navigate to Apple ID website or type this URL on the address bar of your browser.
  3. On the main page, enter your Apple ID and password then click the Go icon represented by Right arrow to sign into your Apple account.
  4. Navigate to the Security section on the next page. Within that section, you will see a link that says Change Password. Click on that link to change your Apple ID password.
  5. If prompted, enter the correct answer(s) for your security question(s) that you’ve set up for your Apple ID account.
  6. Click Continue after entering the correct answers to your security questions.
  7. To change your security question, click the link that says Reset Security Questions and then follow the onscreen instructions to complete the process.

Be sure to take note of your new password and security question so you won’t forget them. After making all these changes, try to use your device as you normally do and then see if the Apple ID prompt still pops up.

What to do if it still shows up after changing the password and security question for your Apple ID?

If you still get the Apple ID verification prompt , try doing these:

  1. Tap on Settings from the message prompt.
  2. Enter your new Apple ID password to log in.

Wait until you have successfully logged into your Apple ID account and you should be good after that. If not, try the next applicable solutions.

Third method: Sign out of iCloud and then sign in again.

This workaround has been able to help a number of iPhone users who have been stuck in the same situation. If the previous methods didn’t work, then you should consider giving this method a shot and see what happens. Here’s how it’s done:

  1. Go to Settings.
  2. Tap iCloud.
  3. Select your iCloud account.
  4. If prompted, enter your iCloud or Apple ID password.

If the Apple ID verification prompt still shows up after you have successfully logged into your iCloud account, sign out of your iCloud account then sign in again.

Fourth method: Configure options in the Settings menu.

Try the next steps if you still found no luck in getting the problem fixed up to this point. Other iPhone and iPad users who have encountered the same problem were able to find remedy from this workaround. Here’s what they did and you may consider doing at this point:

  1. Tap Settings from the Apple ID verification message prompt.
  2. Sign into your account with your Apple ID and password. Doing so will get rid of the message prompt momentarily.
  3. Now, backup your iPhone SE to iTunes or iCloud. To backup to iTunes, you will have to connect your iPhone to a computer using the supplied USB cable. This means that you need to secure a computer  (Windows or Mac) with the latest version of iTunes software to use. Meanwhile if you opt to backup to iCloud, you will need a stable Wi-Fi connection and sufficient charge on your iPhone to complete the process without any interruptions.
  4. Once you’re done with the backup, open the Settings app on your iPhone. To do so, tap on Settings from the Home screen.
  5. Next, tap General then select Software Update.
  6. If an update is available, download and install the update. If your iPhone SE is already running the latest version of iOS and there are no updates available yet, skip this step. Proceed by restarting your iPhone.
  7. When your iPhone boots up again, go to Settings-> iCloud-> then tap on the Apple ID username and email address.
  8. Sign into iCloud, if prompted.
  9. Exit Settings then reboot your iPhone one more time.

After your device boots up, try to see if the Apple ID verification prompt still shows up.

Seek More Help

If the problem persists and you still end up getting the same Apple ID prompt on your iPhone 6s even after performing all the aforementioned methods, then it’s time to seek more help. You may opt to contact your device carrier or Apple Support, escalate the problem you are trying to deal with, then ask further assistance and/or recommendations. Apparently, the problem is already beyond the capacity for end-users to resolve.

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