#Apple has released one of the best iPhone models with the #iPhone6Plus. The distinct advantage of this phone is its use of a 5.5 inch display which makes the phone easy to use due to its larger screen real estate. Aside from this, other hardware improvements have been incorporated into this device making it stand out.
There are however instances when screen related issues can occur on this phone. In this latest installment of our troubleshooting series we will tackle two problems sent to us by our readers regarding the iPhone 6 Plus screen is black, freezes issue.
If you own an iPhone 6 Plus or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
iPhone 6 Plus Black Screen
Problem: My son dropped my iPhone on the corner of the phone, the phone still works and the top of the screen is available but from the middle of the screen to the bottom u can not see it is black with color lines and I can not slide it to open, does this have anything to do with my led light? Also is this problem able to be resolved, if so PLEASE explain. Thank u
Solution: Unfortunately in this case it appears to be a hardware problem already caused by the drop. You should however check first if this is a software related problem by backing up your phone data then restoring the phone as a new device. If the issue still persists then I suggest you bring your phone to the nearest Apple Store and have it checked. The display may need to be replaced.
iPhone 6 Plus Phone Screen Freezes
Problem: phone screen freezes sometimes and has been for a while, usually i lock and unlock then it works but not so much now, can’t answer calls or use the apps as it is completely unresponsive.since today it also has a flickering line at the top sometimes which comes down the screen like its trying to bring the notification bar down.
Solution: Does your phone have a screen protector installed? If it does then try taking it out as this may be causing the phone screen to freeze. You should also try to check if there are any new software updates for your phone and apply them before doing any troubleshooting.
Begin the troubleshooting by rebooting your phone. This refreshes the phone software and usually resolves this type of problem.
If the problem persists then I suggest you backup your phone data then restore your phone as a new device.
If the problem occurs after restoring your phone then you should bring the device to the nearest Apple Store and have it checked.
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.