The iPhone ghost touch problem is among the things you might have experienced while using your device. It’s when the screen just executes commands on its own as if somebody’s touching the screen.
More often than not, it’s just a pretty minor ghost touch bug that can be fixed easily, although there are also times when such an issue can be very persistent.
The ghost touch problem can be due to some apps. That’s why it’s pretty important that you rule that possibility out first before anything because it might save you from all the hassles in doing other troubleshooting procedures.
It is also possible that this iPhone screen problem is due to a firmware issue that affected some of the services. Issues like that can also be fixed and you may not need any help from the tech.
However, if the problem is with the hardware, then that’s the time that you seek help from a technician. You still need to do some procedures to determine if it’s a software or a hardware problem. So continue reading as this post may be able to help you one way or the other.
Fix iPhone Ghost Touch Problem
There are a few things you need to do for you to determine if the problem is with the software or the hardware. Again, if it’s software-related, then you’ll probably be able to fix it with any of the following solutions.
Before moving on to the solutions, if you installed a new screen protector and then this problem started, then it’s probably due to that protector that you’re now experiencing this problem. Perhaps it wasn’t installed properly. So it will help determine what the problem is if you remove the iPhone screen protector before troubleshooting.
First solution: Close apps running in the background
Before anything else, try closing the apps that are left suspended or are still running in the background. There are times when app glitches can also cause screen flickering and ghost touches, especially if there are graphics-intensive games that are still open.
Apps that are left running in the background still use your iPhone’s RAM, CPU, GPU and storage, and if there are already a lot of them, odds are the performance of your device will be affected. So try this to close the apps:
Step 1: Swipe up from the bottom of the screen and stop at the middle to view apps that are left running in the background.
Step 2: Swipe up on each app preview to close them one after another.
Once all of them are closed, try to see if it helps fix ghost touch issue on your iPhone 13.
Second solution: Force restart your iPhone 13
Another procedure that is also effective in fixing this problem is the forced restart or soft reset. It is actually a simulated battery procedure that “power-shocks” your device as if it’s disconnected from the battery.
For a second or two, it’s memory will be cleared as there wouldn’t be any electric current flowing through its circuits before it boots up. This might fix ghost touch bug on your iPhone. Here’s how it’s done:
Step 1: Press and quickly release the Volume Up button.
Step 2: Press and release the Volume Down button.
Step 3: Immediately after releasing the Volume Down, press and hold the Power key for 8 seconds.
This will trigger your iPhone 13 to shut down and power back up.
Step 4: When the Apple logo appears on the screen, release the Power button and let your iPhone continue the boot process.
Once your iPhone 13 has finished rebooting, try to see if the ghost touch issue is fixed. If not, then move on to the next solution.
Third solution: Reset all settings on your iPhone
Another thing you have to do if the first two solutions fail is to reset the settings of your iPhone 13. Doing so will bring all the settings back to their factory defaults but none of your files, apps, contacts, or anything will be deleted.
Thus, it’s safe and very effective in fixing almost all software-related problems including the ghost touch issue. Here’s how it’s done on your iPhone 13:
Step 1: Launch the Settings app.
Step 2: Tap General.
Step 3: Scroll down and tap Transfer or Reset iPhone.
Step 4: Tap Reset at the bottom of the screen to reveal all the options.
Step 5: Tap the Reset All Settings option and enter your security lock if prompted.
Step 6: Tap Reset All Settings at the bottom of the screen, and then confirm it by tapping the same option.
Your iPhone will restart once the settings reset is finished. After the reboot, try to observe your iPhone 13 closely to know if the ghost touch bug is fixed or not.
Most of the time, this will fix minor issues, however, if the problem persists, then you have to do the next procedure.
Fourth solution: Factory reset your iPhone 13
Bringing your iPhone to its factory default settings often fixes any firmware issues and minor hardware problems. That’s what you have to do next if the first three solutions fail.
However, before you actually do that, take time in syncing your Apple account with iCloud to back up the important stuff you don’t want to lose. Remember that your iPhone will be wiped clean after the reset.
When ready, follow these steps to reset your device:
Step 1: Return to the Home screen and tap the Settings app.
Step 2: Tap General.
Step 3: Scroll down and tap Transfer or Reset iPhone.
Step 4: Tap the Erase All Content and Settings option at the bottom of the screen.
Read the information on the screen as it’s important because it tells you which ones will be deleted. You can use the information to backup your data.
Step 5: Tap Continue and then enter your security code if prompted.
You will then be prompted to turn off the Activation Lock by entering your Apple ID password.
Step 6: Enter your Apple ID password and tap Turn Off at the top-right corner of the screen.
Now follow a few on-screen instructions to proceed with the Factory Reset.
Once the reset is complete, try to see if your device still has the iPhone ghost touch issue because if so, you have to restore it through the recovery mode.
Fifth solution: Restore iPhone via DFU Mode
If the Factory reset fails to fix the ghost touch issue on your iPhone 13 (or any iPhone models), the next thing you have to do is to restore it through the DFU Mode. Which means that you’re gonna need a Windows computer or a Mac as your iPhone has to be connected to the computer for you to do this.
Aside from that, if you’re a Windows PC user, you have to download the latest iTunes before you can do this. As for the Mac, you probably don’t need it especially if you have the latest MacOS.
Here’s how you restore your iPhone 13 with ghost touch issue:
Step 1: Connect your iPhone to your computer using the lightning or USB cable.
Step 2: Launch iTunes if you’re using a Windows computer.
Step 3: Quickly press and release the Volume Up button.
Step 4: Quickly press and release the Volume Down button.
Step 5: Immediately after releasing the Volume Down button, press and hold the Power button.
This will shut your iPhone down and the Apple logo will disappear.
Step 6: When the Apple logo appears on the iPhone screen again, continue holding the Power key for a few seconds until the Recovery Mode screen appears.
You should be able to read some information from your iPhone screen.
However, on your computer, you will prompted about the device that needs to be restored.
Step 7: You may now follow on-screen instructions to repair iOS system or to restore your iPhone system.
However, please take note that if you haven’t backed up your iPhone prior to the problem, odds are that you might lose some of your files and data once your iOS device is successfully restored.
Step 8: Once the iPhone is restored, it will boot up successfully to the welcome screen and you will need to set it up again.
The set up process will take a few minutes to complete.
The ghost touch issue should have already been fixed at this point, provided that it’s just a minor problem with the firmware or the software. However, if it still continues to bug you, then it’s time to seek help from Apple support.