iPhone stuck on Apple logo?
- 1-Click to Enter/Exit Recovery Mode Free
- PC or MAC required
Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iPhone is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.
Troubleshooting an iPhone 11 Pro that’s stuck on white Apple logoFor as long as physical or liquid damage isn’t present, troubleshooting your device will likely bring some positive results. To give you some inputs, I’ve lined up these subsequent procedures. Feel free to try any, if not, all of these to eliminate common software-related triggers and aid your iPhone in getting past the white Apple logo display.
First solution: Force restart your iPhone 11 Pro.The simplest recommended solution to deal with unresponsive or stuck display issues in iOS devices is a force restart. As the name implies, it forces the device to shut down and then restart. It’s a battery-removal procedure that is used to deal with random firmware crashes that result in stuck iPhones and iPads. To force restart your iPhone 11 Pro, simply follow these steps:
- Quickly press then release the Volume Up key.
- Quickly press then release the Volume Down key.
- Press and hold the Side button for about 10 seconds then release when you see the Apple logo.
Second solution: Restore your iPhone 11 Pro in recovery mode.If performing a force restart doesn’t do any good and your iPhone remains stuck on white Apple logo, restoring the operating system (iOS) in iTunes would be the next option. At this point, the next possible solution you can try is a recovery mode restore in iTunes. This will put your device in a recovery state and then use iTunes to restore iOS from a recent iOS backup or fresh install the operating system on your device. To get this done, you will need a Windows or Mac computer that has the latest version of iTunes software unless you’re using a Mac running on macOS Catalina. Once you have everything set, simply follow these steps to put your iPhone 11 Pro in recovery mode and start restoring the system through iTunes:
- Connect your iPhone to a computer using the original USB cable or Lightning cable that came with it.
- Open iTunes on your Windows and/or earlier Mac computer or Finder on your Mac running macOS Catalina.
- While your device is connected, quickly press and release the Volume Up key.
- Then quickly press and release the Volume Down key.
- Next, press and hold the Side button until the Connect to iTunes or recovery mode screen appears. Do not release the button if you see the Apple logo as you’ll need to boot your phone in recovery mode.
Third solution: Perform a DFU mode restore to fix your iPhone 11 Pro that’s stuck on white Apple logo.Major iOS problems including those inflicted by iOS update bugs that could not be dealt with by a factory reset are usually taken care of by carrying out recovery mode restore. However, there are also some cases where a recovery mode restore wouldn’t be able to resolve. And this is when carrying out a DFU mode restore is needed. Device Firmware Update or DFU mode restore is the deepest type of system restore done on an iPhone or iPad. In this process, your device will be put in a state that iTunes would still be able to access and communicate with iOS even when the bootloader is not activated. This is usually necessary to resolve various issues attributed to a corrupted iOS. But there’s a warning though. Carrying out a DFU mode restore is not recommended if the device has some sort of liquid damage because there’s a higher chance that the process wouldn’t be completed. If the process is interrupted or not completed, the device will likely ended up being totally bricked. Thus, you would no longer be able to use it. If you don’t mind taking these risks and troubleshoot further, then you may refer to these steps to put your iPhone 11 Pro in DFU mode and restore it through iTunes:
- Connect your iPhone to the computer then launch iTunes or Finder.
- While your device is connected, quickly press and release the Volume Up button.
- Then, quickly press and release the Volume Down button.
- Finally, press and hold the Side button until your iPhone screen turns black.
- Keep holding the Side button when the screen turns black and then press the Volume Down button.
- Hold both buttons for 5 seconds.
- After 5 seconds, release the Power button but keep holding the Volume Down button for another 10 seconds.