A smartphone normally gets warm when charging or using heavy apps extensively. With those instances, there is nothing to worry. But if your device continues to get hotter and overheat even with mild usage, that’s already another story. Read on to find out why overheating problem arises on your phone and how to deal with it. Overheating in mobile devices can be triggered by many factors either software- or hardware-related. If new devices, software-related factors are usually to blame. In some instances wherein the device got exposed to some liquid, liquid damage can be the underlying cause of overheating. Lined up below are a few applicable workarounds that are used to eliminate software-related factors that can cause overheating issues on a new iPhone. Feel free to refer to this guide whenever a need to troubleshoot the same problem on your iPhone 11 Pro that’s overheating arise.
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Troubleshooting an iPhone 11 Pro that is overheating
Before performing any of the following solutions, stop using your phone and give it some time to cool down. Again, prolonged extensive usage will eventually result in your device becoming hotter until such time it overheats. If that doesn’t do any good or the overheating symptom seems to be recurring so frequently even with normal usage, then that’s when you rule out the possible triggers.
First solution: End all or force close background apps.
Apps that were left suspended and then went rogue are usually the main triggers. While these apps are in idle state, they’re still running in the background, prompting the processor to work continuously. The more apps are left suspended, the heavier task they give to the processor. Eventually, the processor gets exhausted. That’s when heating up instigates. To address this problem, ending all background apps is recommended. Just follow these steps:
- Swipe up from the bottom of the screen then stop when your finger reaches the middle and pause until the app cards/previews show up.
- In the app switcher, swipe sideways to navigate through the cards or previews.
- Swipe up on the card preview to force close individual apps.
Follow the same procedure to end all other background apps from your iPhone.
Second solution: Force restart your iPhone 11 Pro that’s overheating.
- Quickly press then release the Volume Up key.
- Quickly press then release the Volume Down key.
- Press and hold the Side button for about 10 seconds then release when you see the Apple logo.
Performing a force restart is also a way of ending corrupted system processes that might have contributed to the processor’s exhaustion. This won’t result in permanent data loss as it doesn’t affect the internal data.
Third solution: Update or delete rogue (third-party) apps on your iPhone.
Apps that turned out to become rogue are usually those that aren’t up to date. Unlike the stock or preinstalled apps, third-party apps need separate updates from their respective developers in order to remain stable and robust. If you haven’t set your apps to auto-install updates, chances are that you’ve missed to implement some critical app updates and that eventually resulted in some of your apps going rogue and triggered overheating. This is when installing pending app updates would be necessary. If possible, then you can proceed with these steps to manually check for and install pending app updates on your iPhone 11 Pro:
- From the Home screen, tap on the App Store icon to open the application.
- Tap on Today tab at the bottom.
- Then tap on the user profile icon (Apple ID header) on the top right corner of the screen. You should see the account details showing up on the display.
- Scroll down to the Available Updates section.
- Tap on Update next to the name of the app to install individual app updates.
- If multiple app updates are available, tap on Update All to update all apps at once.
In the case where your iPhone only overheats when using or after installing a certain application, that app could be the main trigger. There are actually a lot of third-party apps that are not thoroughly programmed to work perfectly with your iPhone and that so any adverse symptoms can possibly be triggered the moment you installed any of these apps on your device. If the overheating symptom is only triggered when using a certain app, try to delete that app and see how your phone works afterward. Here’s how to delete or uninstall an app from your new iPhone 11 Pro:
- Get to your iPhone’s Home screen to get started.
- Scroll to and find the app that you’d like to delete or uninstall from your iPhone.
- Tap and hold on the app icon for a few seconds. Keep holding the app icon when the pop-up menu appears and then release when the app icon starts to jiggle.
- Tap Delete from the warning message.
- Follow the same steps to delete other apps that you’d like to uninstall.
- Finally, tap Done on the top-right corner of the screen once you’re done deleting apps.
If the overheating problem stops when that suspected app was deleted, then you have successfully eliminated the main culprit. Otherwise, there must be something else from within your iPhone software or hardware structures that
Fourth solution: Install the latest iOS update, if available.
Installing the latest iOS update is also recommended as it also embeds some dedicated fix patches. This can be the key to resolving the overheating problem if system bugs and malwares are the underlying cause. Just follow these steps to check and install the latest iOS version for your iPhone:
- Tap Settings from the Home screen.
- Select General.
- Tap Software Update.
Read and review the pop-up notification containing the software overview. Then follow the onscreen commands to download and install the update file.
Fifth solution: Factory reset your iPhone 11 Pro.
Resorting to a full system reset and restore can be deemed among the last options if none of the previous methods is able to solve the problem. Complex system errors that triggered the phone to overheat are usually dealt by a factory reset. Considering the state of your phone, performing a factory reset through iTunes would be a better option. Just get your computer ready and then proceed with these steps to start erasing and restoring your iPhone’s factory default settings in iTunes:
- Open iTunes on your computer, if you haven’t already.
- Connect your iPhone to the computer with the USB cable or Lightning cable that came with it.
- Wait for iTunes to recognize your device and when it does, you should see your iPhone’s icon in iTunes.
- Click to select your iPhone 11 Pro when it appears in iTunes.
- Then navigate to the Summary section.
- Click on the Restore [iPhone] button.
- If prompted, click on the Restore button again to confirm.
This should prompt iTunes to start erasing your device and then installs the latest version of operating system available.
Last resort: Restore your iPhone in iTunes.
Restoring your iPhone may be deemed among the last potential solution to try if all else failed to resolve the overheating problem on your iPhone. This is often needed to deal with major and recurring issues, particularly those that were attributed to some faulty update installation. With that said, you can try restoring your iPhone in recovery mode if the overheating issue started after installing the new firmware update. If possible, try to back up all your important files beforehand so you’d still be able to recover and use them afterward. Just follow these steps if you’re all set to restore your iPhone 11 Pro:
- Connect your iPhone to a computer using the original USB cable or Lightning cable that came with it.
- Open iTunes on your Windows and/or earlier Mac computer or Finder on your Mac running macOS Catalina.
- While your device is connected, quickly press and release the Volume Up key.
- Then quickly press and release the Volume Down key.
- Next, press and hold the Side button until the Connect to iTunes or recovery mode screen appears. Do not release the button if you see the Apple logo as you’ll need to boot your phone in recovery mode.
- Follow the rest of the commands to restore and fresh install the firmware on your iPhone through iTunes.
You can disconnect your iPhone from the computer as soon as the recovery mode restore process is complete.
Is your iPhone 11 Pro still overheating?
Battery issues like damaged battery from prior incidents of accidental dropping or liquid exposure can also be the underlying cause of the problem. The same thing can happen if your iPhone has some sort of factory defects on the battery or other relevant components. To rule all these things out, you can set up an appointment for service or visit the nearest Apple genius bar in your place and have an authorized iPhone technician examine your device. If hardware damage is present, then that’s when you should avail for iPhone warranty, either a free service or new unit replacement. Talk to your carrier for more detailed instructions on how to avail for warranty, if necessary.
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