Why Is iPadOS Update for iPad Not Appearing In Settings

Many iPad users are wondering why some are not getting update notification on their iPad for the new iPadOS in their settings when in fact iPad users have already downloaded and updated. This isn’t always the case as for some they are getting a software updated immediately after it was released. 

At times when an update is released, Apple servers can get a lot of traffic from almost everyone trying to download and update. They are also experiencing tons of workload.  So in order to minimize the traffic they’re sending the updates at random thus for some delay to appear in settings but not to worry though for as long as your iPad supports the new iPadOS, you will definitely be getting that update. Read on below to know why the iPadOS update is not appearing on your iPad’s settings.

If you own an Apple Device that supports iPadOS or any other iPhone models, we will be glad to assist you with any concerns that you may have with your device, feel free to contact us using this form. This is a free service by the way. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess and give appropriate solutions.


Solution 1: Check Apple iPadOS device compatibility: perhaps the main reason why iPadOS update is not appearing in the settings of your iPad is maybe because you’re iPad is not compatible to support the new update. Not all Apple iPad model supports the new iPadOS 13 update. iPadOS is compatible with these devices: 

  • 12.9-inch iPad Pro
  • 11-inch iPad Pro
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad 7th generation
  • iPad 6th generation
  • iPad 5th generation
  • iPad mini 5th generation
  • iPad mini 5th generation
  • iPad mini 4
  • iPad Air 3rd generation
  • iPad Air 2

Solution 2: Check Apple System Status: on the Apple System Status, you will see if an Apple System is having any problems or perhaps some technical issues. If every System is colored “green” it simply means that everything is working perfectly. But if you see yellow color, it means there is a problem on that particular system with yellow and that Apple servers are trying to resolve it. 

The Apple System Page is a way to know if there is a problem with update to a new software and that update is not appearing on settings. So most probably the problem is on their end but of the software update is working, then the problem is on your end and you might as well do some troubleshooting to fix the issue on why iPadOS update not appearing in settings

Solution 3: Check Network Settings, if necessary Reset: At times as with any major software update, iPad users are not getting notifications of the new update simply because they are not connected to the internet. That is why it is very important to check your network connection. 

But if in any case that you are already connected to a WiFi connection and yet iPadOS update still not appearing on settings, the next option is to reset your network connection. In order to do this, place your device to Airplane Mode and Turn it back off. Airplane Mode tab is located at the control center of your iPad. If the problem is still not resolved, there might be a need to reset network settings. You can do this by following the steps below:

  1. Tap on Settings from the Home Screen of your iPad
  2. Tap on General
  3. Scroll down from the list of options and tap on Reset.
  4. Next, tap on Reset Network Settings 
  5. Then if required, enter Passcode to confirm action.

Solution 4: Force Restart Apple iPad device: sometimes a simple reboot (soft reset) of your iPad refreshes your iPad that can help resolve iPadOS update not appearing on settings. It will reconnect again to the Apple servers to be able to see iPadOS update on settings. The steps on how to force restart Apple iPad may vary as not all iPad Models have the same location for the buttons:

For iPad with Home Button: Simultaneously press and hold down the Power Button and Home Button. When Apple Logo appears on the screen, release the buttons. iPad will restart, wait for your iPad to start normally.

For iPad with FaceID: Press and quickly release the Volume Up Button, next press and quickly release the Volume Down Button. Then, press and hold the Power Button until iPad restarts. 

Did any of the potential solutions helps resolves your problem with iPadOS update for iPad not appearing in settings? If not, connect with us:

If you have any questions & concerns regarding your iPhone or iPad , feel free to connect with us using this form. We will be of help and will provide you with a free technical support about your concern. Just make sure to provide us with the detail as possible for us to make an accurate assessment and provide you appropriate intervention. Also, do let us know your experience along the way. I look forward to hearing from you.