How to fix an Apple iPad that's not charging [Troubleshooting Guide]

When your device is not charging, figuring out the underlying cause is imperative, otherwise it would remain inoperable especially if it runs out of battery. In this case, you will need to look into software errors and hardware-related issues such as random system glitches, bad charger, damaged cable or defecting charging port.

The solutions I’ve mapped out below are used to rule out both software-related factors and hardware damage that caused an iPad to stop charging. In this post, we will try to consider every possibility and rule them out one by one until we can determine the cause and hopefully fix the problem. Read on to learn what methods to try on if your iPad is not charging for some reason.

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First solution: Force restart your iPad while charging.

If your iPad is able to boot up, allow it to charge up and then eliminate the factors that might have caused its charging system to become unstable. The following procedures will help you rule out the possible culprits.

1. Delete bad apps.

Sometimes, rogue apps would halt a device from charging or it could be that the device is still able to charge but it seems not charging because some rogue apps are inflicting massive battery drain. Check the battery usage information and see which from your apps is using up a significant amount of power at certain period of time. If you see any unusual battery consumption for an app, then that app could be the culprit. In that case, deleting and reinstalling the faulty app will likely solve the problem. Or you can just uninstall the app completely, if you’re no longer using it.

  • To uninstall/delete an app, go to Settings-> General-> iPad Storage menu and then choose the app that you wish to delete.

Or you can use the standard procedure of deleting apps from your iPad Home screen. Here’s how:

  1. Tap and hold an app icon from any Home screen until all apps start wiggling.
  2. Tap the X on the upper-left corner of the app that you want to delete.
  3. If promoted, tap Delete to confirm.
  4. To exit and go back to normal app view on the Home screen, just tap the Home button.

Restart your iPad after deleting bad apps and then go to the App Store to download and install the app again.

ALSO READ: How to fix battery draining issue on Apple iPad Pro 2018

2. Update your iPad apps.

Installing app updates can also serve as remedy if bad apps are causing your iPad’s charging system to stop working. App updates also contain bug fixes to address app-related issues and symptoms. Updating requires sufficient memory and battery so make sure that your iPad has them.

  • To update apps, just head over to the App Store-> Updates section and then tap the Update button to update individual apps or Update All to update all apps at once.

Reboot your iPad after updating apps to apply or saved the new software changes and likewise to refresh the apps.

3. Update your iPad software to the latest version.

Aside from app updates, installing the latest iOS version available is also a potential solution if the problem is inflicted by system bugs and malwares. Apple typically rolls out periodic updates that contain bug fixes. If you did not configure your iPad to auto-update, then you can manually check for new iOS update to download and install. Again your device must have sufficient power and memory space and must be connected to the Internet to access Apple’s update server.

  • Once you’re all set to start, head to your iPad Settings-> General-> Software Update menu. Then follow the onscreen instructions to download and install update.

Alternatively, you can use iTunes to update your iPad manually on a computer. Just connect your iPad to the computer with the original USB cable/Lightning cable and then launch the iTunes app on the computer to get started.

4. Reset all settings on your iPad.

Incorrect settings or invalid customization on the iPad can also result to a similar issue. To clear this out, resetting all settings on the iPad can help. This reset will erase all customized settings including invalid options and configurations and then restores the default values. This does not affect any saved information so you don’t need to worry of losing personal information.

  • To do this, go to Settings-> General-> Reset menu and then select the option to Reset all settings. If prompted, enter your device passcode and then tap the option to confirm all settings reset.

Allow your iPad to finish resetting and then restarts by itself when done. By then you can start enabling necessary features so you can use them again on your phone.

5. Erase/restore your iPad (optional).

Should you wish to eliminate complex system errors that might have caused the iPad’s charging system to malfunction, then performing a master reset or restoring your iPhone can be considered among the last options. This will wipe everything from your device and then restores the factory settings or default configurations. If the no charging problem instigated from an update installation, then you may opt to restore your iPad to a previous iOS backup instead. A faster way to factory reset an iPad is through settings.

  • To do this, the iPad must have sufficient battery and Internet access so that you can back up your device to iCloud beforehand. And to get started, go to Settings-> General-> Reset-> menu and then choose the option to Erase all content and settings. Enter your device passcode when asked to proceed and then confirm factory reset.

The phone will then start wiping contents. Any complex system errors that caused persistent or recurring symptoms will also be eliminated in the process. Thus your device will run on a totally clean platform.

If you prefer to use iTunes, then here’s how to perform a factory reset or iOS restore in iTunes:

  1. Open iTunes app on your computer.
  2. Connect your iPad to the computer using the Apple-supplied cable or Lightning cable that came with it.
  3. If prompted to enter your device passcode or Trust This Computer, simply follow the onscreen instructions to proceed.
  4. Select your iPad when it shows up in iTunes.
  5. Navigate to the Summary section, then click the button to Restore [iPad]. You may also opt to back up files from your iPhone before restoring it. Just click the Back Up iPad button to do so.
  6. Finally, if prompted with a warning message, click the Restore button to confirm.

Follow the onscreen prompts to complete the entire iOS restore process. Once it’s all done, you can disconnect your iPad from the computer and then give it another restart to refresh its memory and clear out junk files and other cached data.

If your iPad still won’t charge after troubleshooting software-related issues, then it’s time to work on the hardware. What you’re dealing with could be a hardware problem.

Ruling out hardware-related issues

The above procedures are generally used to rule out software-related attributes from the underlying cause. If your iPad is still not charging after performing the above procedures, then the problem is most likely due to hardware damage on the charger, charging port, or iPad itself. And this is when you will need to rule out all possible hardware-related factors. Just continue to the next procedures.

ALSO READ: How to fix an iPad Pro 2018 that’s stuck on black screen

Second solution: Connect your iPad to a computer via USB cable.

A computer’s USB port can also be used as an alternative charging source or power source. While the power output from computer’s USB ports may not be as much as from that of a wall outlet or main power source, it can be used as an alternative solution and can help you determine whether or not the problem is with the power source in use. You can also use other charging sources like portable power banks, car charger, and the like. If your iPad is able to charge through USB ports, then the problem is with the power source you were using. After this and your iPad is still not charging, then move on to the next solution.

Third solution: Try using a different charger.

Many of those who encountered the same no charging problem have found that a bad or defective charger is to blame. Although original Apple chargers are crafty to be sturdy, they can depreciate in time. Common indications of wear-and-tear charging issues are intermittent or on and off charging as well as no charging at all. The easiest way to determine if the problem is caused by a faulty charger, try to use other charger that’s compatible with your iPad. If your iPad is able to charge using a different charger, then you’ve identified the underlying cause of the problem. In this case, you have two options to choose from and that’s either have your original charger repaired or better yet, replace it with a new original Apple charger instead.

If your iPad is still not charging after exhausting all possible solutions and tweaks, then some hardware components on your iPad might have obtained some damage and therefore need a repair. In this case, you can visit the nearest Apple-authorized service center in your area and have your iPad checked by a technician. Also bring the charger with you so that the technician can also scrutinize the charger for it might be the root cause of the problem.

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