Charging issues are also among the most common issues Apple iPad Pro owners have been complaining about although only a portion of those problems are actually serious. For as long as your device hasn’t been dropped on a hard surface or got submerged in water for a long time, there’s no other reason why it won’t charge except of course, if there are firmware or software related problems.
In this post, I will walk you through in troubleshooting your iPad Pro that would no longer charge. We will try to rule out every possibility until we can determine what the problem is and may be able to fix it. However, after our troubleshooting and your tablet is still not charging, then it could be a hardware problem and you may need a technician to determine the real issue. With all that being said, here are the things you should do if your table won’t charge…
- Connect your device to the USB cable that comes with it.
- Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.
- Plug your charging cable into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode. Don’t use the USB ports on your keyboard.
- Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.
If your iPad charges successfully, you’ll see a lightning bolt beside the battery icon in the status bar, or a large battery icon on your lock screen. However, if none of these show then it means your iPad isn’t charging and it this case, here are the next things you must do:
- Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.
- Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- Leave your device connected to its charger for half an hour and it’s still not charging, then try the force restart.
The force restart is now necessary at this point so that your tablet’s memory will be refreshed. It would also fix any glitches in the firmware. Follow these steps to force reboot your iPad Pro…
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Then, Press and hold the Power button until the device restarts.
After doing all this and the iPad is still not charging, then it’s time you brought it to the Apple Store or schedule an appointment for tech visit.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!