Some owners of the iPad Air have been complaining about a Bluetooth pairing error or issue. Many reported to have issues in pairing their devices, and as a result, they can no longer connect their devices to their iPads.
Such a problem can be pretty minor or a result of a minor firmware-related issue. More often, it can be fixed by a simple reboot. However, if that doesn’t rectify the issue, you need to do more than that.
So in this post, I will guide you in troubleshooting yoru iPad Air that can no longer pair or connect with your Bluetooth accessory. Continue reading as we might be able to help you.
First solution: Restart your iPad and Bluetooth device
Random software errors on both devices may be the underlying cause. To rectify these errors, perform a soft reset on your iPad and restart your Bluetooth accessory.
- To force restart your iPad Air, press and hold the Home button and the Power key for 10 seconds. This will trigger the device to power off and turn back on.
- While waiting for your iPad to finish rebooting, also restart your Bluetooth device.
- When both devices have finished restarting, try to see if they can now pair or connect.
Most of the time, this is the only thing you need to do to have your devices connected or paired, especially if you’ve already successfully paired them before. However, if the problem continues, then try the next solution.
Second solution: Delete the existing connection and re-pair the devices
Compatibility is not an issue nowadays, as manufacturers apparently want their devices to be as compatible as possible. However, there are times when the existing connection gets corrupted, and that might be the case here. So try deleting the existing connection and pair your devices again. Here’s how:
- Launch Settings from the Home screen.
- Tap Bluetooth, and make sure it’s enabled to view the existing connections.
- Tap the Info icon next to your Bluetooth device.
- Touch Forget this Device, and then tap Forget Device to confirm.
- Disable Bluetooth for a few seconds and enable it back.
- Put your Bluetooth device to pairing mode and wait until your iPad detects it.
- Once your device is detected, tap on it.
Sometimes you may have to confirm that you allow such a device to connect to your iPad, but more often than not, the devices will just be paired immediately. If the pairing is successful, then the problem was pretty minor.
Third solution: Factory reset your iPad
However, if your iPad Air is still not able to pair with your Bluetooth device, then there might be a problem with the firmware. You need to reset it. A reset will be able to fix network issues including this problem, but make sure to create a backup of your important files and data because they will be deleted and you may not be able to retrieve them. When ready, follow these steps:
- From the Home screen, tap Settings.
- Tap General, if it’s not selected yet.
- Find and then tap Reset.
- Tap Erase All Contents and Settings.
- Tap Erase Now.
- If prompted, enter your security lock.
- Tap Erase.
- Tap Erase again to proceed.
- Now enter your Apple ID password, and then tap Erase to proceed with the reset.
Wait until your iPad has finished the reset, and then set it up as a new device.
I hope that this simple troubleshooting guide has been helpful you fix the Bluetooth pairing error on your iPad one way or the other.
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