iMessage and Facetime are perhaps one of the most significant features of Apple Devices as imessage sends messages such as photos and videos while Facetime is a service of Apple that allows you to make audio and video calls to anyone with an iOS or any Apple device and the good thing is you can use without using the cellular minutes as it uses Wifi connection. To be able to enjoy these features, it needs to be activated first.
To activate iMessage: go to Settings from the Home Screen, tap on Messages, then toggle On iMessage button.
To activate Facetime: go to Settings from the Home Screen, tap on Facetime, then toggle ON by swiping right the Facetime button. You can choose to your Apple ID for Facetime or you can be reached at your mobile number.
There have been reports from Apple users experiencing iOS13 Error “An Error Occurred During Activation. Try Again” message when activating their iMessage and FaceTime.
There are a variety of reasons why the error message appears as you try to activate iMessage and Facetime on your Apple device on iOS 13. In some instances, after you’ve downloaded the new software update to iOS 13 the Date and Time of your device might have been set to Default that might have caused the error message. It is recommended to set Date and Time to ‘Automatic’ for Apple servers to configure your device and properly activate iMessage and Facetime. Another reason might be because of your WiFi Connection, slow connection can also cause error message as Apple servers cannot send activation requests. When there is an error glitch with the feature, some features on your device have been disabled and even malfunctioned thus causing the error message to appear. Read on below to find out ways on how to fix iOS13 Error “An Error Occurred During Activation. Try Again”.
If you own an Apple iPhone that supports iOS 13 or any other iPhone models, we will be glad to assist you with any concerns that you may have with your device, feel free to contact us using this form. This is a free service by the way. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess and give appropriate solutions.
HERE ARE POTENTIAL SOLUTIONS ON HOW TO FIX iOS 13 ERROR “AN ERROR OCCURRED DURING ACTIVATION. TRY AGAIN” ON iMESSAGE AND FACETIME
Before you proceed with the potential solution on how to fix error message, you have to keep in mind a few points to remember:
- Check if your Apple device software is up to date.
Make sure that you’re iPhone is updated to the latest iOS version. It is important that you are using an iPhone that is updated so as to prevent any problems with software and apps. To check whether you are up to date:
- Go to Settings from the Home Screen
- Tap on General
- Then tap on Software Update
- Ensure that you are connected to a stable WiFI
Make sure that you are connected to a strong and stable WiFi connection. Having a weak connection can affect activation of iMessage and iFacetime. You can check signal strength located at the upper portion of your screen.
When all the mentioned above have been checked, let us now proceed to the potential solution that might help resolve.
Solution 1: Change Date & Time
As mentioned above, after software update sometimes settings on your Apple devices have been set to default that is why you must manually change date and time to set Automatically. To change date and time, follow these simple steps:
- Go to Settings from the Home Screen
- Tap on General
- Tap on Date & Time
- On the “Set Automatically” tab, Toggle it ON
- Try to activate iMessage and Facetime again if the issue has been resolved.
Solution 2: Restart iMessage & Facetime
At times, an error message occurs because of glitch that usually happens if both the features are having some conflicts. Restarting both features can sometimes help resolve activation issues. Since activation process was discussed at the earlier part of this article, we will do that again but this time to restart both features.
To restart iMessage: go to Settings from the Home Screen, tap on Messages, this time toggle OFF iMessage button.
To restart Facetime: Go to Settings from the Home Screen, tap on Facetime, then toggle OFF by swiping right the Facetime button.
After turning both features off, you may either switch to Airplane mode ON and OFF again or you can turn off and restart your iPhone. After a few seconds, turn ON device and do the activation process again to see if the error has been resolved.
Solution 3: Sign out and Sign back in iMessage Account
Doing this can restart and refresh iMessage Account on iPhone and that can somehow help resolve error issues on activation
To do this, follow these simple steps:
- Go to Settings from the Home Screen
- Tap on Messages
- Tap on Send and Receive
- Tap on iMessage Account
- Choose and tap on Sign out
- After a few seconds, Sign back in using the correct login details
- Try to activate iMessage again.
Solution 4: Reset Network Settings
This solution resets settings to default. Since these does not delete the contents and personal information on your iPhone, it resets WiFI passwords. Which mean there’s a need to input Wifi Passwords to connect. That is why it is recommended to remember and have a backup copy of WiFi passwords to prevent problems with logging in and connecting to WiFi.
You can reset network settings by simply:
- Go to Settings from the Home Screen
- Next tap on General
- Then tap on Reset
- Choose and tap on Reset Network Settings
- If required, you may need to enter Passcode to confirm action.
Did any of the solutions mentioned above resolves iOS13 Error “An Error Occurred During Activation. Try Again” on iMessage and Facetime activation? If not, Connect with us
If you have any questions & concerns regarding your iPhone , feel free to connect with us using this form. We will be of help and will provide you with a free technical support about your concern. Just make sure to provide us with the detail as possible for us to make an accurate assessment and provide you appropriate intervention. Also, do let us know your experience along the way. I look forward to hearing from you.