What To Do If iMessage Stopped Working On iPhone 11 After iOS 14.2

In this troubleshooting guide, we will show you what to do if iMessage stopped working on your iPhone 11 after the iOS 14.2 update. While this is an annoying issue, it’s often due to some minor issues with the texting app or the network. Read on to learn how to fix it.

Shortly after the iOS 14.2 update, some iPhone 11 users reported that they can no longer send and receive text messages as the iMessage service no longer works. Most of the time, this is just a minor issue and you can definitely fix it by doing some troubleshooting procedures. If you’re one of them, then here’s what you should do:

First solution: Disable iMessage and force restart your iPhone

When using iMessage, there are just several factors you have to consider once it starts to act up. Most of the time it’s just due to a pretty minor issue with the service. Thus disabling it for a few seconds often fixes the problem. However, it’s also a possible result of a minor firmware problem so you may also want to refresh your iPhone’s memory by doing the forced restart. Here’s how you do those things: 

  1. From the Home screen, tap Settings.
  2. Find Messages, and then tap on it. 
  3. Touch the iMessage switch to disable it. 
  4. To force restart your iPhone, quickly press and release the Volume up button, and then do the same for the Volume down button. The moment you release the volume down button, press and hold the Power key for 15 seconds or until the Apple logo shows. 
  5. Now wait for your iPhone to finish restarting.

Once the reboot is finished, try to send an iMessage to your own number and see if the service now works properly. If not, then move on to the next solution. 

Second solution: Reset all Network Settings

Network-related errors that might have inflicted troubles to internet services like iMessage are the next factors you should eliminate. These errors not only affect iMessage but also other internet-based applications on your device. To clear these errors out, you can use the reset network settings command to erase all current network settings

  1. From the Home screen, tap Settings. 
  2. Tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Touch Reset Network Settings. 
  5. If prompted, enter your security lock. 
  6. Tap Reset Network Settings at the bottom of the screen. 

Your iPhone will reboot after this, once it has finished rebooting, try to see if the problem is fixed. If iMessage is still not working properly on your iPhone 11, then you have no other choice but to reset your device. 

Third solution: Factory reset your iPhone

A reset will be able to fix issues with core services including this problem, but make sure to create a backup of your important files and data because they will be deleted and you may not be able to retrieve them. When ready, follow these steps: 

  1. From the Home screen, tap Settings. 
  2. Find and tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now. 
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed.  
  9. Now enter your Apple ID password, and then tap Erase to proceed with the reset. 
  10. Wait until your iPhone has finished the reset, and then set it up as a new device. 

And that’s what you need to do if iMessage stopped working on your iPhone. We hope that this simple troubleshooting guide has been helpful. 

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