What to do when iMessage is not working on your Apple iPhone 6s Plus [Troubleshooting]

You can see a lot issues concerning the #iMessage feature on iPads and iPhones variants, including the new #Apple iPhone 6s Plus (#iPhone6sPlus). Many users have claimed that they are prompted with an error message while attempting to use this phone feature. Usually, pertinent errors would occur during activation while others have them while attempting to send or receive iMessages. Read on to learn what has possibly caused the iMessage to not work on your iPhone and how to get it fixed.


In this post, I have compiled a series of troubleshooting procedures and random workarounds that will help you deal with any issues associated with iMessage on the iPhone 6s Plus. Feel free to use this content, if necessary.

What triggers iMessage problems to occur on your iPhone?

There are several factors that could cause the iMessage to malfunction. Among the known culprits include the Apple servers causing an issue, incorrect/misconfigured settings, or the other person is not on iMessage at all.

Potential Solutions

The key to finding quick fixes to a device issue is to look into what has occurred before the onset of the problem. For example, did it happen after making changes to your phone settings? or after performing update to an app or firmware? Using this approach will help you determine the underlying cause of the problem and isolate it.

The highlighted solutions in this post are applicable to any of the following issues with iMessage:

  • iMessage not working
  • iMessage Waiting for Activation error
  • iMessage won’t activate after 24 hours
  • Unable to send or receive iMessages

Here are the recommended troubleshooting methods and workarounds you can try on should something goes wrong with iMessage on your iPhone 6s Plus. Be sure to test your device after completing each step to see if the problem is already fixed. Proceed to the next method(s), if necessary.

General Workarounds and troubleshooting procedures

These are usual recommendations from major carriers when dealing with problems while using iMessage on your iOS device.

  1. Check and ensure iMessage is properly set up.
  • Go to Settings.
  • Open Messages.
  • Verify that iMessage is enabled.
  1. Check is your phone is connected to data via either Wi-Fi or your carrier’s network.
  • If you see a data indicator on the upper part of the screen, that means you’re good.
  1. Ensure your Apple ID or phone number for your phone is in the Send & Receive list.
  • Go to Settings.
  • Open Messages.
  • Select Send & Receive.
  1. Reset Network Settings on your iPhone. This could help if the problem is caused by the network.
  • Go to Settings.
  • Tap Messages.
  • Turn off iMessage.
  • Go back to Settings.
  • Tap General.
  • Tap Reset.
  • Tap Reset Network Settings.
  • Enter PIN, if needed.
  • Go back to Settings.
  • Tap Messages.
  • Turn on iMessage.
  1. Perform a Soft Reset or restart your phone.
  • Press and hold the Power and Home buttons until the Apple logo appears.

User-recommended solutions

These workarounds are used to deal with the ‘Waiting for Activation’ error on iMessage, shared by some iPhone users who have encountered the same problem with the phone.

  • Disable iMessage.
  • Enable Airplane Mode. When Airplane mode is on, Wi-Fi is automatically disabled.
  • Enable Wi-Fi.
  • Go back to Messages.
  • Enable iMessage.
  • If prompted, enter your Apple ID. This is a requirement if you haven’t yet set up your Apple ID.
  • Go back to Settings.
  • Disable Airplane Mode.
  • If prompted with the message saying, ‘Your carrier may charge for SMS…’ tap OK to proceed. Otherwise, go to Messages.
  • Disable iMessage and enable it again.
  • Wait for the iMessage to get activated.
  • If you see a grayed number and email address, just wait a little later for the number to be checked.

Other tricks you can try on

Others who were having trouble using the iMessage have fixed it by performing the following:

  • Removing the email ID
  • Using only the Phone number
  • Choosing either email or Phone
  • Choosing an email and a new phone number
  • Deleting old text messages
  • Setting date to automatic. (Settings->General->Date & Time-> Set Automatically)

Connect with Us

Need help with other issues on your iPhone 6s Plus or other iDevices? We would be glad to assist you further. Just head on to our Troubleshooting Page and then fill up this form with significant details of the issue you may have with your device. Please note that the solution(s) or recommendation(s) we offer are based on the problem statement you provide. Having that said, please make your problem statement as clear and sensible as possible. You may also browse for solutions to other device issues we have addressed in our previous posts on our Troubleshooting page(s). Consider it a free resource.