When it comes to free online video streaming, YouTube is by far emerging as one of the most popular platforms. In fact, many smartphone owners have YouTube app installed on their respective devices be it Android or iOS. The fact that the app is maintained and backed by the Internet giant makes it more credible and stable. However, this isn’t a guarantee that YouTube is totally free from random flaws. After all, there’s no such thing as perfect apps. Internet-based apps like YouTube are more prone to having issues that are attributed to network connection errors. In fact, many smartphone owners have encountered problems loading up YouTube, playing YouTube videos or accessing certain YouTube channels due to internet connectivity issues. The main issue addressed in this post is on the iPad Air 3 YouTube app that keeps crashing. Read on to find out what trigger YouTube to crash on your iPad Air and how to fix it.
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Troubleshooting your iPad Air 3 YouTube app that keeps crashing
The following solutions are used to eliminate software-related and network-related factors that might have caused YouTube to crash or fail to work on your iPad Air 3. Don’t forget to test launch the app after carrying out each procedure to determine whether or not the problem is fixed. Also make sure that your iPad Air is getting fast Internet connection. Slow connection as well as intermittent connectivity can also be the underlying cause of the problem. Apps like YouTube wouldn’t be able to work as intended and eventually would just crash under these circumstances.
To rule out other possible triggers, you may go ahead and try performing each of these subsequent methods.
First solution: Quit the app then restart it.
Apps can give into random crashes due to several reasons. And most of the time, the transpiring symptoms are just minor and therefore easily remedied by a simple app restart. If you’ve recently used the YouTube app and left it suspended or running in the background, then you’ll need to end it so as to give it a fresh start. Here’s what you should do then:
- Go to your Home screen and press the Home key twice to view recent applications.
- Swipe on an app preview upward to close individual background app.
- After clearing all background apps, tap the Home screen or press the Home key to go back to the Home screen.
Try launching YouTube app again and see if the problem is fixed. Otherwise, continue to troubleshoot and eliminate other factors.
Second solution: Soft reset your iPad Air to fix YouTube app that keeps crashing.
When your phone succumbs to minor firmware crashes, other apps may also fail to work as intended. To make sure this isn’t halting YouTube from working properly on your iPad, perform a soft reset with these steps:
- Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold the Power/Top button until the Apple logo appears
A soft reset or restart in iOS devices is also a way of clearing out junk files including corrupt temporary data that are stored among other cached files on the device. It is recommended to clear your device’s memory cache from time to time to ensure smooth performance. The process doesn’t affect the internal data saved on the phone’s memory so it doesn’t result in permanent data loss.
Third solution: Remove/disable app restrictions on your iPad Air.
Another possible reason as to why an app may not work properly is because it’s restricted. One of the new features entrenched in new Apple devices including the iPad Air 3 is the so-called Content & Privacy Restrictions. When enabled, this feature could hinder certain apps from running on your device. To make sure this isn’t halting and causing YouTube to crash, check and manage restrictions on your iPad Air 3. Here’s how to get there:
- Tap Settings from the Home screen.
- Select Screen Time.
- Tap Content & Privacy Restrictions.
- Navigate to Allowed Apps and make sure that YouTube is listed.
- To lift all app restrictions, simply tap the switch next to Content & Privacy Restrictions to turn the feature off.
After turning off restrictions on your iPad Air 3, launch the YouTube app again and see how it works.
Fourth solution: Install pending app updates.
Apps that aren’t up to date are more prone to becoming unstable. While YouTube receives regular updates, it is still possible that some critical updates aren’t yet installed or implemented, especially if you haven’t set the app to auto-update. In this case, you will need to manually install pending app updates through the App Store. Just make sure that your iPad has internet access, ample memory space and sufficient battery life. Then follow these steps:
- From the Home screen, tap App Store. Doing so launches the Apple Store app.
- Scroll to the bottom of the App Store screen then tap on Updates. A list of apps with pending updates will appear.
- Navigate to the list of apps and then tap the Update button next to YouTube.
- If multiple app updates are available, tap the Update All button on the top-right corner of the screen.
App updates not only offer new features but more importantly, they contain fix patches to get rid of existing in-app errors and glitches inflicted by some malware and bugs.
Fifth solution: Reinstall YouTube app on your iPad Air 3.
The app might have been totally corrupted and therefore no longer able to work again unless it’s reinstalled. Things like this could happen to any apps especially when malicious software strikes. As resolution, uninstall the flawed app and then download and install the latest version of the app on your device. Here’s how:
- From the Home screen, tap Settings.
- Select General.
- Tap iPad Storage.
- Scroll through the list of apps then tap YouTube.
- Tap the option to Delete App then confirm.
Alternatively, you can delete the app straight from the Home screen. Just follow these steps:
- Tap and hold any app icon from the Home screen until all app icons are wiggling.
- Tap the X on the upper-left corner of the YouTube app icon.
- Then tap Delete if prompted to confirm that you want to delete the app.
After deleting the app, restart your iPad Air 3 (soft reset) to dump junk caches and then follow these steps to download and install the latest version of YouTube app for your device:
- Tap to open the App Store from your Home screen.
- On the search tap, enter or type in YouTube for iOS or simply YouTube app then tap the search icon that’s represented by a magnifying glass.
- Select the YouTube app that’s compatible with your device.
- Then tap the cloud-like icon or Get button to start downloading the app on your phone.
- Enter your Apple ID password, if prompted to proceed.
Follow the rest of the onscreen prompts to finish installing the app and then restart your iPad again to refresh its memory and operating system.
Sixth solution: Reset network settings on your iPad Air.
Network connectivity issues on the device can also cause relevant apps to keep crashing and stop working. This is likely what happened if YouTube starts to crash after making changes to your network settings. To clear this out, performing a network reset will likely fix the problem. This will erase all your current network configurations including incorrect settings that caused network connectivity errors to occur. After the reset, you will need to re-enter the correct Wi-Fi password to reconnect to Wi-Fi network and get back online. Thus, take note of this information then proceed to these steps to reset network settings on your iPad Air 3:
- From the Home screen, tap Settings.
- Select General.
- Scroll down to and tap on Reset.
- Choose the option to Reset network settings. This option deletes all your current network settings including saved Wi-Fi and Bluetooth connections, APNs, and other network information.
- Enter your device passcode when asked to proceed.
- Then tap the option to confirm that you want to reset network settings on your iPad Air 3.
Allow your device to finish resetting and then restarts automatically. As soon as it boots up, enable Wi-Fi and reconnect to your Wi-Fi network like the first time you did. To check your Internet connection, launch a browser app and try navigating through different websites. If you can browse all sites without bumping into any errors, then your Internet is good. Online apps should also be working properly by now. Try launching YouTube app again and see if it is already back up and running properly again.
Is YouTube still crashing or not working properly on your iPad Air 3?
If YouTube continues to crash after exhausting all prior methods, then it’s very likely that the problem isn’t rectifiable on your end. It is possible that the YouTube channel you are trying to access, if not the YouTube server itself is currently experiencing some technical difficulties. If YouTube app only crashes when attempting to access a certain channel, then that’s likely just an isolated problem to that channel that’s currently inaccessible. If the YouTube app is not working at all, then you can report the problem to Google’s YouTube support team for more advanced solutions and troubleshooting procedures.
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