How to fix iPhone XS that cannot update apps after iOS 13.2 update [Troubleshooting Guide]

If you cannot update apps on your smartphone after installing a new software version, there might be a software glitch that’s hindering app updates. Random bugs are normal and inevitable during software updates due to unforeseen circumstances. 

To deal with a problem on iPhone XS that cannot update apps after iOS 13.2 update, I created  workarounds that are easy to follow and put them together in this article. If you’ve got this kind of problem on your iPhone XS, read further to find out how you can resolve the issue. 

Prior dealing with the main issue, you can also find more information on how to troubleshoot different issues on Apple devices by visiting our troubleshooting pages. You can equip yourself with more knowledge on how to fix problems in the future. If you want to directly interact with us, just answer our iOS issues questionnaire and hit submit to contact us.


Troubleshoot cannot update apps issue on iPhone XS after updating to iOS 13.2

Faulty software updates could occur anytime and might affect certain functions on your device which causes the occurrence of different problems. For example, cannot update apps issue might be related to altered network settings or rogue apps. The procedures that you’re about to perform will handle software glitches and could help you resolve the problem. 


First solution: Pause and restart the download of app updates. 

Glitches that could be hindering a successful app updates can be removed by pausing and restarting the download of app updates. This process can refresh the download connection from the network and might be successful in fixing your iPhone XS that cannot update apps. Simply follow the steps below: 

  1. Firmly press the app from the Home screen until you see Resume Download, Pause Download, or Cancel Download options. 
  2. If the app download is paused, tap on Resume Download.
  3. If the download got stuck, tap Pause Download then firmly press the app again and select Resume download

If this process won’t be able to fix the problem, proceed with the next available procedure.


Second solution: Force close and restart App Store.

App updates are being performed through the App Store. If the App Store has been affected with random bugs, this might affect its operation and could cause the issue on cannot update apps after iOS 13.2 update on your iPhone XS. To remove the glitches that could possibly lingering on the App Store, quit and relaunch it with the steps below: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on App Store app’s preview to close the background app. 

To remove conflict with the App Store app, it is recommended to close all background apps that you’ll see running. This could clear rogue apps on your device and might resolve the problem. 


Third solution: Reboot your iPhone X to fix the cannot update apps issue. 

Restarting your device has been one of the most common ways in removing software bugs after an update. This process has been proven effective in dealing with minor software glitches by refreshing the system and remove dump cache that could affect the phone’s performance. If you have not performed a reboot process yet, follow the steps below. 

You can try executing a soft reset first. Here’s how: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Alternatively, you can perform a force restart to reboot the device. This will further remove erratic apps that might have been causing the problem. Here’s how it’s done: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

You can always choose either ways on how to reboot the device or even perform both of them. After restarting your iPhone XS, relaunch the App Store and try updating the apps to see if it pushes through. 


Fourth solution: Reset network settings on your iPhone X. 

Features and services that uses the Internet like updating apps need correct network settings to work properly. If the network settings have been altered by iOS 13.2 update, it might invalidate some information and could cause the problem on apps that won’t update. To remove this from the possible culprit, perform reset network settings to revert all customized network settings including iOS overrides to the default values and options. If you wish to give this a shot, here are the steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

After the reset is done, your phone will reboot automatically. Once it boots up, connect to your Wi-Fi network and open App Store to start initiating app updates and check if it works. 


Fifth solution: Restore your iPhone X to its default factory settings. 

If the aforementioned procedures fail in fixing the problem on your iPhone XS that cannot update apps, you may need to opt-in for a factory reset. This process will wipe out all contents on your device including stubborn glitches and restore the default factory configurations. It is recommended to create backups via iTunes or iCloud beforehand. If you wish to proceed, simply follow these simple steps: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your phone will reboot automatically after the reset is done. To use your device again, follow the initial setup process like getting your phone for the first time. 


Other options

Signing out then signing in again on your iCloud account could be an alternative option if all else fails. This process will remove bugs that might have been affecting your login credentials and could possibly help you deal with the cannot update apps problem. To do this, here are the steps: 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

Just  retry updating the apps after following the steps above to verify if the issue has been fixed. 


Is your iPhone XS still cannot update apps? 

Complex system error could occur if the software update that you’ve installed is faulty. If that’s the reason why you cannot update apps on your iPhone XS after updating to iOS 13.2, your last resort to fix the problem will be a recovery mode restore via iTunes or a DFU mode restore. You can find these procedures on our troubleshooting pages.

You can also contact Apple support for additional information as well as official recommendations on how to fix the iPhon XS that cannot update apps after iOS 13.2 update. 

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