How to fix iPhone X with App issues after iOS 13.3 update [Troubleshooting Guide]

Many smartphone users nowadays are relying on apps for entertainment, utilities, gaming, social media and even for business. Innovations are almost everywhere and different kinds of apps are being introduced to the users. As some would say, a smartphone is not a smartphone if no apps will be installed on it. However, as technology evolves with time, different problems have been experienced by these apps and it they’re constantly occurring as if there’s no permanent fix. App developers are trying their best to cope up with these errors but a new one will occur right after releasing a fix for the previous issue. Smartphone manufacturers like Apple are also contributing software updates to help stabilize the performance of their devices by providing fixes for reported errors and enhance security. 


Recently, Apple released their latest software update – the iOS 13.3. According to Apple, it should fix some reported errors from iOS 13.2 update like aggressive release of applications from RAM which could result to constant reloading of apps. It also aims to provide improvements such as Screen time limits, Apple News, Stocks and a lot more. But few iPhone X users that update their device to iOS 13.3 reported few app issues that occurred right after installing the update. It includes constant app crashing or unexpectedly closing while using the apps. 

If you’re one of the affected users with apps not working properly after updating to iOS 13.3 on iPhone X, read further to learn more on how you can deal with this issue.

Troubleshoot apps not working or constantly crashing on iPhone X after installing iOS 13.3

Apps are usually vulnerable to software glitches or random bugs from an update due to missed requirements or incompatibility problems. These apps are programmed to work at any operating system but is inevitable that the phone’s algorithm could change especially right after a software update. Also, it is almost normal that errors will occur after installing these updates. Different solutions have been created to cater these app problems. This post has been created with workarounds written in a subsequent manner that should help you deal with the app problems on your device. 

It is important to note that most workarounds will only work if they’re followed correctly and if the issue has not corrupted your phone’s system. If you want to try your luck in fixing the app errors that occurred after installing iOS 13.3 update on your iPhone X, continue reading and find out how. 

 

First solution: Close all background apps on your iPhone X. 

Apps that have been used or opened previously are left suspended in the background. Keeping the apps on this state is actually beneficial for multitasking purposes but it could also cause different app problems. Since they’re running in the background while the update is ongoing, they are very open from random bug attacks which could trigger relevant symptoms to occur. Minor software glitches could affect the performance of your apps and they could go rogue or erratic once they’re being infected with it. These apps often cause conflicts and may result in several apps not working properly. Clearing all background apps should help in rectifying this iPhone X problem. Just follow the steps below: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

After closing all background apps, use your iPhone as normal and monitor if the app problems have been resolved. 

 

Second solution: Reboot your iPhone X. 

Getting errors like an app not working after an update might not let you get the desired performance on your device. Minor software glitches could happen anytime after an update but getting rid of it should be easy. Restarting the device has been one of the most common procedures to eradicate these glitches and re-calibrate your phone’s system. Doing so allows the implementation of changes from the recent update which should help in stabilizing its performance and might resolve the issues on your iPhone’s app. 

Performing a soft reset should be your first option to reboot your phone and here are the steps: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Should the screen becomes unresponsive during app crashing or unexpected closing, soft reset might not be possible. A force restart should save you from this mess as this reboot procedure will utilize the hardware keys instead of the touch screen commands to restart the device. This could also kill erratic apps that might have occurred due to the recent software update. Here’s how it’s done: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

These reboot processes will not affect your phone’s internal memory and there’s no need to worry about losing personal information or creating backups beforehand. Just wait for your device to boot up, then check if your iPhone X apps are working fine this time. 

 

Third solution: Check and install pending app updates. 

In-app errors might bring havoc unto your phone’s system and could cause several issues on apps to come out after the iOS update. This could happen especially if there are outdated apps on your iPhone X which might be incompatible already with the new software version. Updating these apps should help you fix the problem as it will refresh their system and improve their performance. These app updates will also bring fixes to reported bugs which could instantly remove app errors or issues on your device. Updates to the app could happen automatically if you’ve set them to automatic updates but there are cases where your phone might not install the new update. To manually check and install these app updates, refer to the steps below: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

To implement necessary changes and clear dump cache on the system, perform a restart on your device once all apps are updated. After rebooting your phone, verify if the app problems have been resolved. 

 

Fourth solution: Reset all settings on your iPhone X. 

Customizing some settings on your device may also harm its performance and could cause app problems. Changing the default settings could increase the risk of incurring iOS overrides during the software update. These alterations will affect how the phone’s system would provide certain performance. It could greatly impact app functionalities and would eventually lead to app not working properly. Most of the iPhone X problems that would occur after installing an update are due to iOS overrides. To remove this from the possible culprit, perform an all settings reset which should eliminate all customized settings on your iPhone and revert them to their default values and options. Don’t worry as personal information will not be deleted, so there’s no need to create backups. If you wish to give this a try, here’s how: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

An automatic reboot will happen once the reset process has been completed. Allow your iPhone to boot up and set up important features like Wi-Fi. Use your phone as normal and check if the issue has been rectified. 

 

Fifth solution: Restore your iPhone X to its default factory configurations. 

Software glitches could become a complex system error which can be hard to deal with. They’re like a deep seated dirt on your clothes that needs tough cleansing. If this is the case they the previous solutions have been hindered in rectifying the problems on your apps, you’ll need some advanced solutions to fix the issue. One of these solutions is a factory reset. This process will involve wiping out all contents on your iPhone and revert the original factory settings. All stubborn errors should be removed along with the process. Since this will also delete all of your personal information, it is necessary to create backups via iTunes or iCloud beforehand. Once everything is set, follow these steps to run a master reset on your iPhone X. 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the reset is done, your phone will reboot automatically. Set it up like a new one and install install necessary apps to use your iPhone X again. Then check if the app not working issue has been fixed already. 

 

Sixth solution: Perform a recovery mode restore on your iPhone X via iTunes. 

When the errors are tough enough to withstand the previous procedure, you might need to remove them by restoring iOS on your iPhone X. Recovery mode restore will allow you to do that and might do the trick in resolving the issues on your apps. Most resilient errors are usually fixed by performing this method. 

To carry out this process, you’ll need to prepare a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone XS Max. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone XS Max in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished. Then use your apps as normal and monitor if they still incur similar issues or not anymore. 

 

Seventh solution: Execute a DFU mode restore on your iPhone X. 

When the tough gets going and the going gets tough, you might need to execute the most in-depth type of restore that you can do on your iPhone X to fix the app problems. Device Firmware Update (DFU) mode restore is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. This process should be good enough to handle the most gritty issue on your device. Just use your Mac or Windows computer with the latest iTunes installed to execute this procedure. If you’re ready, here are the steps: 

  1. Connect your iPhone X to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer. 
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone X shows up in iTunes. 
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

If this process is going to be successful, just reboot your iPhone X to exit DFU mode then use it as you normally do. 

 

Still having app problems on your iPhone X? 

Apps not working properly may be a sign of an in-app bug which can only be fixed by their developers. Contacting them might be beneficial on resolving the issues in the long run. It might need a patch update to permanently fix the problem. You can also contact Apple support to get insights and additional information as well as official recommendations on how to fix the app problems that occurred after installing iOS 13.3 in your iPhone X.