How to fix iPhone X no sound after updating to iOS 13.3 [Troubleshooting Guide]

Apple has been aggressive recently in pushing software updates to iOS devices. iOS 13.3 as the latest version, provide fixes to reported bugs from the recent iOS update and security enhancements. Just like any other updates, unforeseen errors will usually occur after installing it on the device. 

Some iPhone X users have reported that they lost sound or audio on their devices after installing iOS 13.3. Found on this article are easy steps that could possibly help those affected iPhone X users deal with no sound or audio issue after implementing iOS 13.3 version. If you happen to be one of them, feel free to read further and learn more about the procedures. 

Troubleshoot iPhone X without sounds after updating to iOS 13.3

Not all issues that occurred after a software update is caused by software glitches. Some issues could also be caused by hardware crashes that occurred coincidentally after installing the software. An iPhone X that lost sound or audio after iOS 13.3 update might have been due to a damaged speaker. If you’ve dropped the phone accidentally or submerged it under water, this might have been the cause on why there is no sound on your iPhone. You may need to bring it to the nearest Apple service center and have it checked by their onsite technician. 

But if no physical stress has occurred on your device and you’ve got the issue after the update, feel free to execute the steps that are laid below. They’re best suited to help you fix the no sound post-update error on your iPhone X

First solution: Reboot your iPhone X to fix no sound issue. 

Some people will usually deviate from simple procedures like rebooting the iPhone. This no sound problem on your iPhone X might have been due to minor software glitches and a simple restart to refresh your phone might fix the issue instantly. This process has been found effective in dealing with post-update errors as it removes erratic apps and dump cache inflicted by the recent software installation. You have two options on how to reboot your iPhone and they are as listed as follows. 

Here’s how to perform a soft reset: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Here’s how to force restart: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

These methods will not affect any of your personal information, so there’s no need to worry about losing any important files. Just wait for your iPhone to complete the reboot process and check if the no sound problem has been resolved. 

Second solution: Check the sound ringer and Bluetooth feature on your iPhone X. 

You can find the ringer button at the upper-left corner of your iPhone. Silent mode is indicated by the switch in red position. If it is not on the red position, then your phone is currently set to Ring mode and therefore sounds should play for incoming calls, message alerts and other notifications. Otherwise, simply flip the button to activate sounds on your iPhone X

Bluetooth function can also cause your iPhone to lose sounds and may have been the reason of the problem. Ensuring that the Bluetooth feature is not activated might resolve the issue. Here’s how to check it: 

  1. Select Settings from the Home screen. 
  2. Tap on Bluetooth
  3. Toggle the Bluetooth switch to turn the feature on for a few seconds and then tap the switch again to turn it off. 

Checking DND or Do Not Disturb function might also help in resolving your iPhone no sound problem. If DND is activated, it could silence your iPhone and may have been the reason why there is no sound on your device. Just refer to the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap Do Not Disturb.
  3. To disable Do Not Disturb feature completely, simply toggle the switch to turn it off. Notifications for incoming calls, messages and some apps are now activated.

Aside from checking Bluetooth and DND functions, you can also increase the sound volume on your iPhone by accessing Settings > Sound and drag the Ringer and Alerts slider to turn the volume up. 

Just reboot your device after performing these steps and check if your iPhone X has a sound already. 

Third solution: Reset all settings to fix your iPhone X without sounds. 

If you’ve customized some settings on your iPhone recently, some information might have been saved incorrectly. This invalid setting can cause relevant symptoms to occur and might have been the reason why your iPhone X is without a sound. Also, it is important to note that iOS updates like iOS 13.3 can override some settings on your device and may invalidate some information which could also result to a no sound problem. Removing all customized settings on your iPhone by performing an all settings reset can also clear iOS overrides and might do the trick in fixing the no sound issue. No personal information will be deleted with this process and your important data should remain intact. Should you wish to give this a try, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Your phone will restart automatically once the reset process is completed. As soon as it boots up, check if the no sound problem on your iPhone X has been rectified. 

Fourth solution: Factory reset to fix iPhone X that has no sound. 

Audio problems like iPhone X without sounds may have been triggered by a complex system error. Issues caused by these tough errors are usually hard to deal with unless you perform advanced solutions like a factory reset. This process does nothing more than to delete all contents on your iPhone X and restore the original factory settings. Any stubborn glitches that might have been hindering the resolution of the iPhone no sound problem will be removed along with the process. Creating backups via iTunes or iCloud beforehand is necessary to restore your important files after the reset is done. If everything is ready and you wish to proceed with this method, execute the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your iPhone will restart automatically to apply default factory configurations after the reset. Set it up like a new one as soon as it boots up and check if the sound function has been restored. 

Fifth solution: Perform a Recovery mode restore via iTunes on your iPhone X. 

Another advanced solution that you can try should the previous methods fail in fixing the problem is a recovery mode restore. This process will allow you to restore the iOS on your iPhone X, so any glitches that has been embedded from the recent software update should be removed. It might fix the no sound problem on your iPhone.

Just prepare a Mac or Windows computer with the latest iTunes version installed to carry out this process. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone X. If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone X in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

Fifth solution: Perform a DFU mode restore on your iPhone X to fix without sounds issue. 

Your last resort to fix the no sound problem if you’re still getting this issue up to this point is a Device Firmware Update or DFU mode restore. This process is even deeper than a recovery mode restore as it allows your device to communicate with iTunes even when bootloader is not sync or activated. You’ll also need a Mac or Windows computer with the latest iTunes installed to perform this procedure. Here’s how it’s done: 

  1. Connect your iPhone X to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer. 
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone X shows up in iTunes. 
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

After the process is done, just perform a force restart on your device to exit DFU mode and check if the issue persists or not anymore. 

Still having an iPhone X without sounds problem? 

If all else fails and none of the given methods have resolved the audio problem on your iPhone X, you might need to reach out to the nearest Apple Service center in your area and have your device checked by their onsite technician. The no sound problem might have caused by an underlying hardware damage. They can provide you with official recommendations on how to fix your iPhone X that lost sounds after updating to iOS 13.3 update