How to fix incoming call delays on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

Incoming call delays might be due to network problems, service outage, poor signal reception or no service. Glitches associated from the recent software update could add up as a factor. While some can be resolved easily, this error has been common and continues to affect few iPhone XR users. 

If you’re one of those who encountered an incoming call delays on iPhone XR after iOS 13.2 update, then we’ve got you covered. Find out how you can deal with this problem with the solutions mapped out below. 

Prior dealing with the main issue, you can also find more information on how to troubleshoot different issues on Apple devices by visiting our troubleshooting pages. You can equip yourself with more knowledge on how to fix problems in the future. If you want to directly interact with us, just answer our iOS issues questionnaire and hit submit to contact us.


Troubleshoot incoming call delays on iPhone XR after installing iOS 13.2

Before performing the steps below, make sure that you’ve verified from your network provider that there is no service outage that might have been affecting the call functionality in your area. Also ensure that you’re in a space with good signal coverage as you’ll need to check if the issue has been resolved after each step. If you’re ready, continue reading on how to resolve incoming call delays on your iPhone XR. 


First solution: Close the phone app and restart your iPhone XR. 

Software glitches as one of the factors why you encounter incoming call delays may be coming from the phone app itself. Closing the phone app will remove random bugs and refresh its operation. This might just resolve the problem in a snap. Just follow these steps: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on the Phone app’s preview to close individual background apps. 

It is recommended to close all apps running in the background to remove conflicts from the phone app. Simply follow the same steps to do that. After closing all apps, perform a force restart to instigate clearance of rogue apps that might affect some functions to work properly. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Your device system should get a quick refresh after the reboot. Perform a test call to your own number to see if the call works as intended. 


Second solution: Toggle airplane mode off and on. 

Random bugs that’s causing call connectivity errors like incoming call delays can be rectified by refreshing connections on your phone. One quick way to deal with these errors is by enabling and disabling airplane mode. Doing so will cut off all wireless radios on your device and resumes them, giving an instant connection refresh. To perform this method, follow the steps below: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a force restart on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Allow your phone to get proper signal and check if the call delay has been resolved. 


Third solution: Check and update carrier settings to fix incoming call delays on your iPhone XR. 

Reported errors to your network provider are fixed by updating carrier settings. If incoming call delays are common among other subscribers, they might release an update to fix the issue. Also, updating carrier settings will remove incompatibility issues from iOS 13.2 and might fix the problem. These updates are usually provided automatically but you can manually check it by following these steps: 

  1. Access Settings from the Home screen. 
  2. Tap on General
  3. Select About
  4. Wait for a few seconds for the update notification to appear on your screen. If there is an available carrier update, you’ll see a pop-up option to update your carrier settings.

After updating the carrier settings, restart your device to implement necessary changes and remove dump cache on the system. Perform a test call thereafter to check if you’ll still have incoming call delays. 


Fourth solution: Reset all settings on your iPhone XR. 

If settings have been altered with the recent update, it might cause irregularities to some functions including phone calls. Since it is hard to determine which settings has been configured incorrectly, performing an all settings reset is your answer. Doing so will erase all customized settings including those that have been changed by iOS 13.2 and revert them to its default values and options. If this is something that you would like to try, here’s how it’s done: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Your phone will reboot automatically after the reset is done. Just allow proper signal to be established before performing a test call to your own number. 


Fifth solution: Restore your iPhone XR to its default factory configurations. 

If the problem persists and is not resolved by previous solutions, there’s a great tendency that you’re dealing with complex system error that needs stronger solution. Performing a factory reset might resolve the issue by clearing all contents on your device including those stubborn glitches and restore the default factory settings on your phone. Having said that, it is recommended to create backups of your personal information via iTunes or iCloud beforehand. If everything is ready, perform a factory reset by following the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the reset is completed, your iPhone XR will restart automatically and apply default factory configurations. To use  your phone again, follow the initial setup process. You can use the setup wizard to make things easy for you.


Still having incoming call delays on your iPhone XR? 

If the problem persists after following all solutions above, you might need to contact your network provider and verify call functionality service in your area. To isolate the problem, insert your SIM card to a different phone and perform a test to see if it works fine. If so, you will need to contact Apple support and ask for official recommendations on how to fix the incoming call delays on your iPhone XR after iOS 13.2 update. You can also visit the nearest service center in your area and have your device checked by their onsite technician. 


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