Does the Facebook app keep crashing or not loading properly on your iPad Pro? If that is so, then this post is for you. Read on to find out what triggers Facebook to crash on your iPad Pro (2018) tablet.
When apps crash more often, it usually denotes that the app has become unstable and likely corrupted. There are many possible reasons as to why this happens. It might be due to some in-app bugs, faulty updates, errant app data, and other software-related factors in general. There are also other cases when the problem is attributed to network connection errors. Apps that crash or become unstable due to network connection problems are usually those that are Internet-based. This is because these apps require Internet connection to work as intended. Among these apps is Facebook. While Facebook is deemed among the most robust and well-maintained apps, it’s not exempted from experiencing random flaws. Thus, you’re likely here because you’re having trouble using Facebook app on your iPad Pro as it keeps crashing or not loading properly. If that is so, then this post might be able to help you.
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Troubleshooting Facebook app that keeps crashing on an iPad Pro (2018)
Before you begin, try loading Facebook app on your other devices. If the app is acting the same on all your devices, then it’s more likely a widespread issue like when the Facebook server is currently experiencing downtime. This is often the case whenever Facebook suddenly stops working. If Facebook is working perfectly fine on your other devices except on your iPad Pro, then it’s more likely an isolated problem with the iPad. And that’s what you need to figure out and resolve. Here are a few helpful workarounds that you can try on, if you wish to troubleshoot the problem right now.
First solution: Force close Facebook and then restart it.
Apps that usually become unstable are those left suspended or running in the background for so long already. Keeping apps in this state is beneficial in terms of multitasking but can also cause problems to arise when they crash or get corrupted. If this is what triggers the Facebook app to keep crashing on your iPad Pro, then you can force close the app to give it a fresh start. Just follow these steps:
- Head on to the Home screen, to get started.
- Then, swipe up from the bottom of the screen and pause slightly in the middle of the screen.
- Swipe right or left to locate the Facebook app preview.
- Then, swipe up on the app’s preview to close it.
- Follow the same steps to close or end all the rest of the background apps.
After clearing all background apps, re-launch Facebook to see if the problem is gone.
Second solution: Soft reset your iPad Pro.
Performing a soft reset is usually needed if the problem is attributed to minor firmware crashes on your iPad Pro. When this happens, other apps could become adversely affected and thus, your Facebook app keeps crashing or not loading as intended. To clear this out, clear and refresh your iPad system by rebooting. Just follow these steps:
- Press and hold the Top button and either Volume button until the Power Off slider appears.
- Drag the slider to power off your device completely.
- After 30 seconds, press and hold the Top button again until the Apple logo appears.
Once your iPad is finished rebooting, launch Facebook app again and see if it’s still crashing or not anymore.
Cached files including corrupted temporary data that are stored among other system caches are likewise cleared out during the soft reset. Any associated errors are therefore rectified.
Third solution: Install pending app updates.
Outdated apps are also prone to becoming rogue or unstable. This is usually the case if you haven’t configured your apps, particularly Facebook to auto-update. There might be some critical updates that were rolled out to keep the app stable and optimal. But since those apps weren’t implemented, Facebook’s performance eventually depreciated. In that case, manually installing pending app updates will likely solve the problem. If your iPad has stable Internet access, has ample storage space and battery life, then you can go ahead and install pending app updates via App Store. Just follow these steps:
- Tap App Store from the Home screen. Doing so launches the App Store app on your iPad Pro.
- Then scroll down to the bottom of the App Store screen and tap on Updates. A list of apps with pending updates will show up on the next screen.
- Tap the Update button next to the Facebook app.
- Tap the Update All button on the upper-right side of the screen to update all apps at once.
Wait until all your apps are finished updating. Once all app updates are completed, reboot/soft reset your iPad to refresh the apps and to apply the recent software changes. Then open the Facebook app on your iPad and see if the problem is gone.
Fourth solution: Disable restrictions on your iPad Pro.
Another possible reason as to why apps aren’t able to work as intended is that they’re restricted. In iOS 11, the feature called Restrictions was introduced and the later iOS devices also entrenched it. When enabled, there’s a tendency that Facebook app is among the apps that are restricted. If this is what happens, the app may not be able to carry out all its functionalities and so it stops working or doesn’t load at all. To make sure that this isn’t the underlying cause of the problem, disable restrictions for Facebook on your iPad Pro. Just follow these steps:
- Tap Settings from the Home screen.
- Select Screen Time.
- Tap Content & Privacy Restrictions.
- Navigate to Allowed Apps and make sure that Facebook is listed.
Or you can just toggle the switch to turn off Content & Privacy Restrictions completely. Doing so will lift all restrictions for all the apps on your iPad.
Fifth solution: Reset network settings to fix your iPad Pro Facebook app that keeps crashing.
As mentioned earlier, network-related errors from invalid settings or network configurations on your iPad are also among the possible triggers and therefore must be ruled out too. If the problem continues and your Facebook app continues to crash on your iPad after applying the previous tweaks, then you can try performing a network settings reset through these steps:
- From the Home screen, tap Settings.
- Select General.
- Scroll down to and tap on Reset.
- Choose the option to Reset network settings. This option deletes all your current network settings including saved Wi-Fi and Bluetooth connections, APNs, and other network information.
- Enter your device passcode when asked to proceed.
- Then tap the option to confirm that you want to reset network settings on your iPad Pro.
Your device should restart automatically once the reset is finished and then loads up the original network values. To use online apps and services like Facebook, you will need to set up your Wi-Fi network to join and reconnect.
Sixth solution: Uninstall Facebook from your iPad Pro then reinstall the app.
The app might have been totally corrupted and is no longer functional. If this is what occurs to the Facebook app on your iPad, then you will need to uninstall the corrupted app and then install it again from the App Store. Just follow these steps to proceed:
- Tap and hold any app icon from the Home screen until all app icons are wiggling.
- Tap the X on the upper-left corner of the Facebook app icon.
- Then tap Delete if prompted to confirm that you want to delete the app.
You can also access your iPad storage to delete YouTube straight from the apps directory on your device. Just follow these steps to proceed:
- Tap Settings to launch the settings app on your iPad.
- Tap General.
- Tap [Device] Storage.
- Select the Facebook app from the list.
- Then tap Delete App to proceed.
- If prompted, tap Delete to confirm app deletion.
After deleting the erratic Facebook app from your iPad Pro, restart/soft reset your device and then launch the App Store to download and install the latest version of Facebook app for your device.
Is Facebook app still crashing or not loading properly on your iPad Pro?
Reinstalling the application would usually solve the problem if in-app glitches and minor software errors are to blame. But if your Facebook app still keeps crashing after performing all the given procedures, then the problem isn’t rectifiable by end-users. At this point, you can escalate the problem to Facebook support for further assistance and more advanced solutions. In the case wherein an iOS update triggered the Facebook app to keep crashing on your iPad Pro and none of the recommended solutions is able to fix it, then you can report the problem to Apple Support.
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