How to fix an iPhone SE that is stuck on black screen of death after installing a new iOS update (easy steps)

Although updates are generally rolled out for good intentions, there are certain factors that would make things turn bad after a new update is installed. It could be something in your phone system or from within the new update file that’s inflicting troubles. And ending up with an iPhone that is stuck on black screen of death is likely one of the worst outcomes.

This is what happened to some iPhone SE owners who have recently updated to iOS 11.3. Instead of enjoying new features, they’re facing havoc as their device turned out to become dysfunctional. But on the brighter side, such problems are attributed to software errors and therefore rectifiable. Highlighted below are some inputs for you to consider trying on if you too are facing the same post-update dilemma on your iPhone SE after installing an update to iOS. Read on for more details.

Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better. 

First solution: Charge your iPhone a little longer.

Some update files are too complex and comes in huge file size so it would take time for your device to implement. This is the main reason why it’s highly recommended to have your iPhone sufficiently charged before updating. Otherwise, the update installation may not be completed as your phone might already have run out of power. That said, plug it into the wall outlet and let it recharge for about an hour. Also make sure that is able to charge. If your iPhone is not charging, then you must deal with charging problem first so you can get your iPhone back to life.

Second solution: Force restart while charging.

Forcing your iPhone to restart while charging can help rectify any corrupted data inflicted by some update bugs or glitches and at the same time allowing the battery to regain power. Again the update might have caused your device to run out of power and shuts down even before the update was completed. Usually, unfinished updates would result to data corruption — minor or major. That said, there are two possibilities as to why your device is stuck on black screen from updating. It’s a minor issue if only certain apps or data are corrupted from an unsuccessful update. However it would be more intricate if the phone’s operating system itself that’s ruined. Should it be a minor issue, forcing your iPhone to restart while charging will likely be able to fix it. Otherwise, a more advanced solution is needed. To find out, here’s what you can do first:

  1. Plug your iPhone into the wall outlet and charge for about 10 minutes.
  2. While it’s charging, press and hold down the Power button and the Volume Down button simultaneously for about 20 to 30 seconds.
  3. Release both buttons when the Apple logo appears.

If that doesn’t work, then consider other options.

Third solution: Access your iPhone system through iTunes.

Your next best hope to get your phone back up and running again is iTunes. With iTunes, you can access and manage your iPhone system either through updating and restoring iOS. In order to get started, you will need a computer with the latest version of iTunes software installed. Also ensure that the computer is running on a later, if not the latest platform or operating system. Once you have everything ready, connect your iPhone to your computer via USB or Lightning cable. Wait for iTunes to recognize your iPhone and then follow the onscreen instructions to update or restore iOS. You may opt to reset and restore your iPhone SE to factory defaults and set it up as new or restore from a previous iOS backup file.

Fourth solution: Restore your iPhone in iTunes through DFU mode restore.

A DFU (Device Firmware Update) mode restore is the most in-depth type of system restore you can do on your iPhone. It allows your phone to communicate with iTunes on a computer without activating the operating system or bootloader. Once you’ve successfully entered DFU mode, you can start managing your iPhone system either upgrade or downgrade. If you wish to try your luck in a DFU mode restore, then here’s how it’s done:

  1. Connect your iPhone to your computer using the supplied USB cable. You can do it while your phone is turned on or off.
  2. Open iTunes on your computer then wait until it recognizes your iPhone.
  3. When connected, press and hold the Power button and Home button simultaneously for about 8 seconds.
  4. After the elapsed time, release the Power button but keep holding down the Home button until you see the message saying that, “iTunes has detected an iPhone in recovery mode.”
  5. Release the Home button.

If your iPhone screen becomes completely black, then it means you have successfully entered DFU mode. But if it’s not, you will need to try again and start from the top. Entering DFU mode requires timing so patience is key. Once you finally get in there, follow these onscreen instructions to restore your iPhone SE through iTunes.  

Other options

  • Try using iOS recovery/repair tools. You may resort to using a credible iOS recovery software that’s downloadable online for free or paid. Just pick the software that is compatible with your iPhone, and then download and install it on your computer. The process of using such tools is more likely the same as that of iTunes. To get started, connect your iPhone SE to your computer via USB or Lightning cable, open the software, then follow the onscreen instructions to recover files from your iPhone and instigate iOS restore with the given command buttons.
  • Service. If none of the given solutions is able to bring your iPhone SE back to life and that it remained stuck on a black screen of death, then you need a technician’s aid. Having said that, take your iPhone to an Apple service center nearby so that it can be thoroughly assessed by an authorized technician. Your device might have obtained some sort of physical or liquid damage and the symptoms coincidentally occurred after installing a new iOS update.
  • Go for an upgrade. If nothing really helps, then perhaps it’s time to go for an upgrade already. You may opt to level up to iPhone 7, iPhone 8, or iPhone X. Just talk to your carrier on how to get started.

Connect with us

Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.

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