There are several reasons as to why you won’t be able to pair or connect your iPhone with certain Bluetooth device or accessory. First possibility is system incompatibility like when the Bluetooth device is not compatible with your iPhone or iOS version it’s running on. Second is proximity. Unlike Wi-Fi, Bluetooth connection has limits when it comes to distance. Both devices must be within the specified distance range (likely not beyond 100 meters) for them to pair and connect via Bluetooth. Other factors that can cause Bluetooth pairing issues would include incorrect settings, software glitches and bad updates. In worst case scenario, your iPhone may not be able to pair or connect to a certain Bluetooth device due to hardware damage. For instance, the Bluetooth device may be damaged therefore not working. Cases like this typically require service. Software-related Bluetooth problems on the other hand can still be dealt with by some workarounds. Highlighted in this context are standard procedures and potential solutions to deal with Bluetooth pairing issues that particularly instigated on the iPhone 7 after updating an app or installing new iOS update. Read on to find out what your options would be in case you too would bump into a scenario in which your iPhone 7 won’t pair or connect to a Bluetooth accessory.
Before going any further though, if you have other concerns with your new iPhone, make sure you drop by our iPhone 7 troubleshooting page for we have already started supporting the device. Moreover, if you need further assistance, you can always contact us by completing our iPhone issues questionnaire and providing us with sufficient information about the problem.
How to fix Apple iPhone 7 that won’t pair or connect to Bluetooth devices
Before you start troubleshooting software errors that inflicted Bluetooth pairing issues on your iPhone 7, be sure to place both your devices close to each other. This is to rule distance out from the probable causes. Also ensure that your Bluetooth device is turned on and in pairing mode or discoverable mode so that your iPhone can recognize it. And more importantly, make sure that your Bluetooth device is compatible with your iPhone 7 or included in the Bluetooth supported devices for iOS. Once you’ve got all these reviewed but still you cannot get your devices to pair or connect through Bluetooth, you may then try these subsequent solutions.
First solution: Reboot your phone and Bluetooth device.
A simple restart can fix a lot of minor software glitches that prevent certain operations to get done on your device. That case, restart your Bluetooth device or simply turn if off for a few seconds and then turn on again. Do the same on your iOS device. For starters, here’s how a soft reset is properly done on your iPhone 7:
- Press and hold the Power button until the Slide to Power off button icon appears.
- Drag the slider to power off your device.
- After 30 seconds, press and hold the Power button until the Apple logo appears.
Wait until your phone boots up completely then try to pair it with your Bluetooth accessory.
Second solution: Turn Bluetooth off and on again.
Just like random Wi-Fi connectivity issues, Bluetooth problems that are occurring randomly due to minor software glitches will most likely be resolved by turning Bluetooth off and on. This somehow refreshes the phone’s Bluetooth system and wipes out all minor errors that might have prevented your device from detecting and/or communicating with other Bluetooth devices. Here’s what you should do then:
- Slide your finger up from the bottom of the Home screen to open the Control Center.
- Tap the Bluetooth icon to turn Bluetooth off then after a few seconds tap the icon again to turn Bluetooth back on.
- Alternatively, you can navigate to your iPhone Settings-> Bluetooth menu then toggle the Bluetooth switch to turn Bluetooth off and then on again.
Try and see if that fixes the problem. Otherwise, move on the next possible solution.
Third solution: Forget and re-add Bluetooth device.
Forgetting or deleting Bluetooth devices saved on your phone’s Bluetooth directory can help fix relevant problems that are inflicted by a corrupted Bluetooth device. It’s like letting your devices connect as if it’s the first time they do. Here’s how it’s done:
- Tap Settings.
- Tap Bluetooth.
- Tap the information icon (i) next to the Bluetooth device you want to delete or forget.
- Select the option to Forget This Device.
- Then tap Forget Device to confirm.
If you see other Bluetooth devices in the list, delete them all to prevent any of them from causing conflict. After deleting all Bluetooth devices in the list, reboot your iPhone then restart Bluetooth pairing with these steps:
- Go to Settings-> Bluetooth then turn Bluetooth on if necessary.
- Your phone will automatically scan for available Bluetooth devices.
- Tap to select the Bluetooth device you want to pair with your iPhone.
- If prompted, tap Pair then enter the PIN if needed.
- Tap OK to confirm.
- On your Bluetooth device, accept the pairing.
That should work. But if not, then move on to system resets.
Fourth solution: Reset network settings.
Some updates automatically override your current settings, and that might have caused you this error. Performing a network settings reset can be the key to fixing the problem if it’s tied to incorrect network settings in the first place. This will delete all your current network configuration including errors. Don’t forget to take note of your Wi-Fi passwords as they will also be deleted along with other settings in the process. This means you will need to set up and reconnect to your Wi-Fi network afterwards. Here’s how a network settings reset is done on your iPhone 7:
- Tap Settings from the Home screen.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Reset network settings.
- If prompted, enter your device passcode to continue.
- Tap to confirm network settings reset.
Your iPhone will automatically reboot when the reset is finished. By then you can move on to setting up your networks including Bluetooth on your iPhone again. Then follow the prior steps to restart pairing your iPhone with your Bluetooth device.
Fifth solution: Reset your iPhone to factory defaults.
If the problem continues after performing all prior methods, your next option to consider is a factory reset or restore your iPhone to its factory defaults. Please note though that this will delete all your personal information and critical data saved on your phone’s internal storage. In short, it will result to data loss. So back up all your data and then proceed to a master reset whenever you’re all set to do so. Here’s how to master reset your iPhone 7 through settings menu:
- Tap Settings.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Erase all content and settings.
- Enter your device passcode, when asked.
- Then tap the option to confirm iPhone reset.
Your iPhone will reboot when the reset is finished. Proceed with the initial device setup, configure your Wi-Fi and Bluetooth settings then retry pairing your iPhone 7 with your Bluetooth device. If none of these gives the ultimate solution and that your iPhone 7 still won’t pair or connect to your Bluetooth device, consider other options.
Try to connect your iPhone 7 to other Bluetooth device, if it’s able to pair and connect to other Bluetooth accessories, it likely denotes that the problem is isolated to that certain Bluetooth device and not with your iPhone. In this case, you may contact the Bluetooth device manufacturer for further assistance. There might be some advanced settings that need to be configured for that Bluetooth device to be recognized by your iOS device. Or you can just look for other alternative Bluetooth accessory with the same function but no Bluetooth pairing issues.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.
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