How to fix GPS that is not working on iPhone XS after iOS 13 update, location bug [Troubleshooting Guide]

GPS or Global Positioning System is a radio navigation system on your device that uses radio waves between satellites and a receiver in your phone to provide access to location and time. This is a useful function especially for application that uses location services such as Maps, Waze, Glympse and other tracker apps. However, with the recent iOS 13 update, this function has been affected by a bug causing some location errors to occur.

Found in this article are basic workarounds that will help you out if you have been affected with GPS that is not working or location bug on iPhone XS after iOS 13 update. Detailed process on how steps are executed could be found as you read further.

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Troubleshooting GPS that’s not working on iPhone XS after iOS 13 update

Network connectivity issues and random system glitches are usually the main factors to eliminate when dealing with post-update GPS problems. Among other things to consider looking into are your iPhone’s location settings,date and time information. Performing the following solutions will help rule out each of these possible triggers. Don’t forget to test your iPhone’s GPS functions after applying each method to determine when to stop troubleshooting.


First solution: Turn Location Services off and on again.

Software glitches on location services may have caused the GPS that is not working or location bug on your iPhone XS. Such factors could affect the phone’s performance, but it can easily get fixed by turning the feature off and then on. This process is a basic workaround that deals with minor connectivity errors proven by users. Here’s how it’s done:

  1. Access Settings from the Home screen.
  2. Select Privacy.
  3. Tap on Location Services.
  4. Toggle the switch beside Location Services to turn the feature ON. If it is already turned on, toggle the switch to turn it off and wait for a few seconds then toggle switch to turn it on again.

After refreshing the location services, tap to open the Maps app and see if it’s giving you an accurate location access this time.

You can also reset the location privacy settings to remove random bugs that may have been affecting GPS functionality. Just follow these steps:

  1. Access Settings from the Home screen.
  2. Tap on General.
  3. Select Reset.
  4. Select the Reset Location and Privacy option.

Be sure to re-enable location services before launching any GPS-enabled apps on your phone again.

ALSO READ: How to fix ghost touch bug on iPhone XS after iOS 13 update [Troubleshooting Guide] 


Second solution: Soft reset your iPhone XS.

If refreshing location services did not fix the GPS that is not working or location bug on your device, you may opt-in to perform a soft reset. Doing so will clear minor software glitches inflicted by the recent software update. To add up, this will also remove erratic cache incurred during the update and refresh your phone’s system. To perform this procedure, here are the steps:

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

As soon as your phone boots up, test if your phone can use GPS functions this time without an issue or if it provides correct location access.


Third solution: Enable and disable airplane mode on your iPhone XS.

People who are seeking a quick resolution to their issue can perform this very simple workaround. Enabling airplane mode will remove all wireless radio connections on your device and disabling the feature will resume those connections, giving a quick refresh. This will be a great way to remove connectivity-related errors and could improve the chance of resolving the problem. To give this method a try, simply follow the steps below:

  1. Access Settings from the Home screen.
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device.
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature.

Allow phone connections to be established prior testing GPS functions if it is working as intended.

ALSO READ: How to fix an iPhone XS that keeps losing Wi-Fi signal after iOS 13 update [Troubleshooting Guide] 


Fourth solution: Check and manage the date and time settings.

Incorrect date and time settings could also affect GPS functionality on your device. If iOS overrides happen during major iOS update like iOS 13, settings on your device could be altered without you knowing it. To make sure that this is not the culprit on why your phone’s GPS is not working or why there is a location bug on your iPhone XS, follow these steps to check and manage the date and time settings on your device:

  1. Access Settings from the Home screen.
  2. Select General.
  3. Tap on Date & Time.
  4. If necessary, tap to enable Automatic date and time settings. If automatic time and date option is already selected, try to manually set the date and time based on your time zone and location.

To check the correct time zone, simply set your iPhone to use its current location. Here’s how:

  1. Go to Settings > Privacy.
  2. Tap Location Services.
  3. Select System Services.
  4. Tap the option to Set Time Zone.

To check if your iPhone is showing the correct Time Zone, carry out these steps instead:

  1. Access Settings > General.
  2. Select Date & Time.
  3. Tap Time Zone.

After verifying the date and time settings information, reboot your device and check if the GPS issue has been rectified.


Fifth solution: Reset network settings to fix GPS that’s not working on your iPhone XS iOS 13.

iOS overrides might have impacted some network settings on your device. Incorrect network settings could invalidate some functions such as GPS and might be the reason why this issue occurs after iOS 13 update. To remove invalid network settings and other customized options, performing reset network settings should be able to handle it. Doing so will delete all customized network settings including those iOS overrides and revert them to the default values and options. Here’s how it’s done:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically after the reset process is completed. Allow it to finish and once it’s up, check if GPS issue has been rectified.

ALSO READ: How to fix alarm that is not working on iPhone XS iOS 13 [Troubleshooting Guide] 

Sixth solution: Restore your iPhone XS to its default factory settings.

Advanced solutions may be needed if the issue persists after performing the previous procedures. Performing a factory reset generally converts your phone like a new one by deleting all contents including stubborn glitches and reverting all configurations back to the default factory values. This is how it’s executed:

  1. Access Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then select Reset.
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once factory reset is completed, your phone will reboot automatically. Initial setup process should be followed in order to use your phone again.


Still troubled with GPS that’s not working on your iPhone XS in iOS 13?

If none of these procedures managed to fix the problem and your iPhone XS GPS is still not working in iOS 13, you can troubleshoot further and carry out more advanced solutions including a recovery mode restore or DFU mode restore through iTunes. These are usually considered as a last resort when dealing with major system issues that could not be remedied by basic procedures. The main downside you have to note though is that these methods wipe wipe everything from your iPhone system and therefore result  permanent data loss. Should you wish to proceed, be sure to back up all important files saved on your iPhone storage beforehand. But if you don’t want to go through anymore trial-and-error procedure, then you can seek more help and recommendations from the Apple support team instead.


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