When the Gmail app crashes randomly or won’t stay open on your iPhone X, it’s usually because of a bad internet connection, a buggy app version, or even minor iOS glitches. Here’s a full list of ways you can fix it and get Gmail working smoothly again.
Make Sure You Have a Stable Internet Connection
Gmail needs a solid internet connection to work properly. If your Wi-Fi is dropping or super slow, that could be the reason it keeps crashing.
- Go to Settings > Wi-Fi and make sure you’re connected to a stable network.
- Try switching to cellular data to see if the app works better.
- If needed, restart your router or reset your network settings (scroll down for steps).
Force Quit Gmail and Restart It
If Gmail just glitched out randomly, restarting it could fix the problem.
- Swipe up from the bottom of the screen and pause slightly to open the app switcher.
- Find Gmail, then swipe up on it to close.
- Open Gmail again and see if it runs more smoothly.
Tip: Close any other apps you’re not using too — they might be clashing with Gmail in the background.
Restart Your iPhone X
Sometimes the problem isn’t the app — it’s the system. A quick reboot often clears things up.
- Press and hold the Side button and either Volume button until the power-off slider appears.
- Drag the slider to turn off the iPhone.
- After about 30 seconds, press the Side button again to turn it back on.
If your iPhone is frozen:
- Quickly press and release Volume Up.
- Quickly press and release Volume Down.
- Then press and hold the Side button until you see the Apple logo.
Update the Gmail App (and Other Apps)
An outdated Gmail app could be the culprit, especially if you haven’t updated it in a while.
- Open the App Store.
- Tap Your Profile icon in the top right.
- Scroll down to see pending updates.
- Find Gmail and tap Update, or hit Update All if you see other apps needing updates too.
After updating, restart your iPhone to lock in the changes.
Reset Network Settings
If Gmail crashes because it can’t connect properly to its servers, resetting network settings could help.
- Open Settings > General > Transfer or Reset iPhone.
- Tap Reset.
- Tap Reset Network Settings.
- Enter your passcode if asked, and confirm.
Your iPhone will restart, and you’ll need to reconnect to your Wi-Fi afterward.
Delete and Reinstall the Gmail App
If nothing else works, Gmail’s app files might be corrupted. A fresh reinstall can fix it.
- Press and hold the Gmail app until you see the quick action menu.
- Tap Remove App > Delete App.
- Restart your iPhone.
Then reinstall Gmail:
- Open the App Store.
- Search for Gmail.
- Tap Get and install it again.
Sign back in to your account and check if the crashing is gone.
Still Not Working?
If Gmail started crashing after an iOS update, it could be an Apple-side bug. You can report the problem to Google Support or contact Apple Support for further help. Meanwhile, you can use the built-in Mail app by setting up your Gmail account there — it’s a solid backup to keep your emails flowing.