Sometimes when you are trying to restore or update your #iphone 6 using iTunes you will get some error code. These error codes correspond to a particular problem which we can easily tell thanks to #Apple which has released the description of each code. In this latest installment of our troubleshooting series we will tackle the iPhone 6 error 4013, 4005 which one of our readers is experiencing. I’m pretty sure that some of you who own various iPhone models may have also experienced this error code. The troubleshooting steps we have provided below will also apply to your particular model.
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iPhone 6 Error 4013, 4005
Problem: I’m Trying to update this phone for a friend and keep getting these errors. The iPhone shows up in iTunes, when I try to do a restore to factory settings, It extracts software then shuts down, then comes up with a red screen then goes back to the apple logo and usb connection. error 4013 usually sometimes 4005. I have the latest version of iTunes and my computer is up to date. Tried different cables, usb ports and computers. Any help would be great. Thanks
Solution: When trying to restore a phone using iTunes you will sometimes get an error code if something goes wrong. The good thing about this is that we can determine what troubleshooting steps that we need to do by looking at this error code.
For the 4013 and 4005 error try to perform the troubleshooting steps listed below.
- Make sure that your computer is running on the latest version of iTunes. If you are able to uninstall iTunes then do it then reinstall a fresh version.
- Restart your computer
- If you are using a Mac or Windows based computer make sure that it has the latest updates applied.
- Force your phone to restart by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
If the issue still occurs then you need to have the phone checked at the nearest Apple Store
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.