How To Fix FaceTime Connection Issue for Apple iPhone on iOS 13.1

After updating to the latest version of the new operating system iOS 13.1, many Apple users are having trouble with their FaceTime connection not being able to make or receive FaceTime calls. Check with Apple first to make sure there aren’t any problems there but if not then the problem is probably on your end.  You are having this issues for some of these reasons such as problems with your WiFI connection or cellular network, iOS 13.1 wasn’t installed properly, among others, or most probably just a glitch on the installed OS. To fix FaceTime Connection issue for Apple iPhone on iOs 13.1 please read on for possible solutions. 

If you own an Apple iPhones that supports iOS 13.1 or any other iPhone models, we will be glad to assist you with any concerns that you may have with your device, feel free to contact us using this form. This is a free service by the way. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern so that we can accurately assess and give appropriate solutions.



Solution 1. : Check Apple System Status

The very first thing to do when you are having trouble with FaceTime connection is to check apple system for status on settings and apps that are available or having some problems and issues. This way you will know whether the problem is on their end or yours. For your convenience, you can check out this link to check Apple System Status:

If by any means, Apple doesn’t have issues with FaceTime which means its on your end, then you should probably proceed with the next solutions  listed below on how to fix FaceTime Connection issue for Apple iPhone on iOS 13.1 

Solution 2: Check WiFI Connection

Make sure that you are connected to a WiFI with a strong and good signal. To check your WiFI connection, follow these steps:

  1. Go to Settings from the Home Screen.
  2. Tap on WiFi
  3. Turn WiFI Off, then after a few seconds turn WiFi On.

If the problem still persists, you can try to connect to another connection instead.


Solution 3: Check FaceTime Settings

Make sure that FaceTime is ON on your device. You can do this by:

  1. Go to Settings from the Home Screen
  2. Tap FaceTime
  3. You can choose to use your Apple ID for FaceTime or you can be reached by  FaceTime using your phone number.
  4. If you notice a message that says “Waiting for Activation”, turn FaceTime Off, then after a few seconds turn FaceTime On.

Solution 4: Check Content & Privacy Restrictions

If upon FaceTime activation was unsuccessful, you should check restrictions set on your FaceTime. Make sure that FaceTime is not included in your list of restricted apps, then it is most likely the reason for having FaceTime connection issues on iOS 13.1. 

Follow these steps :

  1. Go to Settings from the Home Screen
  2. Tap on Screen Time. ( In the recent iOS versions, Content & Privacy Restrictions can not be found on Screen Time rather from the General settings in the previous iOS versions)
  3. Tap on Content & Privacy Restrictions
  4. Tap on Allowed Apps
  5. Make sure to “allow” FaceTime by gently sliding the button until it turns green.

Solution 4: Restart the your device

To ensure installation of iOS 13.1 is completely finished, restart your device. To do this just press the Power button and the volume down button at the same time.

Solution 5: Reset All Settings

If and only if all else fails and still the problem persists, it has now come for the last resort of solutions by resetting all settings. This solution deletes saved passwords and personalized settings on your device. Which means it brings everything back to normal. It is highly recommended to keep in mind all passwords used in apps on your iPhone to prevent having problems signing back in. 

To reset all settings, do this steps:

  1. Go to Settings from the Home Screen.
  2. Tap on General
  3. Scroll down to the bottom, you’ll find Reset
  4. Tap on Reset
  5. Choose and Tap Reset all Settings,
  6. Enter device Passcode if required.

Using the FaceTime on your Apple Device is a very vital application in our day to day lives because it helps us  interact and reconnect with your friends and loved ones especially if you are far away from them. That is why FaceTime connection should be resolved immediately. 

Connect with us

Did any of the solutions mentioned above resolve your error issue of Apple iPhone on iOS 13.1?  If you have any questions & concerns regarding your iPhone , feel free to connect with us using this form. We will be of help and will provide you with a free technical support about your concern. Just make sure to provide us with the detail as possible for us to make an accurate assessment and provide you appropriate intervention. I look forward to hearing from you.