How to fix Facebook that keeps crashing, stops working on an iPhone SE after installing new iOS update (easy steps)

Apps can become rogue at some point due to many different factors. Memory issues, faulty updates, software bugs and glitches are among the common factors that make third-party apps and even some pre-installed apps to stop working and keep crashing. Fortunately, these problems are attributed to the software and therefore can be resolved. The workarounds I’ve highlighted in this post are applicable for a Facebook app that keeps crashing or stops working on the special edition iPhone (iPhone SE). These are generic solutions and suggested workarounds for you to try on whenever you would need additional inputs on how to fix an erratic Facebook application. Read on for more information.

Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better. 

First solution: Force close Facebook then restart.

Forcing Facebook and other background apps to close can help clear any errors from within the app’s memory and your iPhone’s internal memory as well. Minor app glitches are usually to blame when an app suddenly gets erratic. Luckily, random issues like this can easily be remedied by a restart on the app and the device itself. Restart the app refreshes the app for better and smoother performance the next time it runs.

  1. Press the Home button twice quickly from the Home screen. Doing so will open a new screen that contains your recently opened applications.
  2. Swipe up on the Facebook app to close it. Just look for the Facebook logo.
  3. Do the same with the rest of your background apps.

After closing background apps including Facebook, reboot your iPhone or perform a soft reset with these steps:

  1. Press and hold the Home button for a few seconds until the Slide to Power Off menu appears.
  2. Drag the slider to the right to power off your device.
  3. After 30 seconds, press and hold the Power button to turn your iPhone back on.

When it has booted up completely, relaunch Facebook and see if it’s already working stable. A soft reset or device restart won’t delete data and personal information from the internal memory.


Second solution: Update Facebook app.

Updating apps to the latest versions is recommended. App developers push new updates to fix any bugs and add new features on their respective apps. Any bug that might have caused the app the become erratic and unstable will therefore be resolved by installing new app update. That said, try to check for available updates for Facebook and your other apps then implement them manually with these steps:

  1. Tap the App Store icon from the Home screen.
  2. Tap the Updates icon at the bottom right of the App Store main screen.
  3. If an update is available, you will see the app with an Update button next to it.
  4. Tap Update to individually install app update. Otherwise, tap Update All to update multiple apps at once.

Restart your iPhone or perform a soft reset when you’re done updating your apps. Doing so will implement the update changes accordingly and refreshes your device system. Relaunch Facebook and then test to see if it is already working stable.

Third solution: Disconnect Wi-Fi then reconnect.

Network problems like intermittent Internet connection on your iPhone can also cause network-related and server-based apps like Facebook to crash. The app needs to communicate with the server real-time based on user inputs hence if it cannot establish a stable connection with the server, then there’s a tendency for the app to crash. To fix minor issues with your Wi-Fi internet, toggling the Wi-Fi switch off and then on again can help.

To do so, navigate to Settings-> Wi-Fi menu. Then tap the Wi-Fi switch to turn the feature off shortly and then tap the switch again to turn Wi-Fi back on.

This can help clear minor network errors that might have caused network apps to go rogue.

Fourth solution: Reset network settings on your iPhone SE.

If the Wi-Fi trick doesn’t help, then you can resort to a network settings reset instead. Should there be any errors in your phone’s network system configuration that caused network problems to occur and affect associated applications, resetting the network settings to defaults can clear them out. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select the option to Reset network settings.
  5. If prompted, enter your device passcode to continue.
  6. Confirm network settings reset.

Your iPhone then starts to reset the network settings and restores the default values. When it’s done, it will restart automatically. You will need to set up and reconnect to your Wi-Fi network afterwards to connect the Internet and try using Facebook.

Fifth solution: Uninstall then reinstall Facebook app on your iPhone SE.

The Facebook app might have been corrupted and is no longer working. In this case, you will need to remove the corrupted Facebook app and then install the latest version of the app available for your iPhone SE. Here’s how it’s done:

  1. Tap and rest your finger down on the app icon from the Home screen until the icons jiggle.
  2. Tap the X in the upper-left corner of the Facebook app icon to uninstall or delete the app.
  3. Tap Delete to confirm.
  4. Turn your iPhone off for a few seconds and then on again.
  5. Visit the App Store then search for the latest version of Facebook app.
  6. Download the app again and reinstall.

Reinstalling the app will clear your user data from the app, which means you need to sign into your Facebook account again. All other saved data in the app like friends, games scores, reminders and other information will also be deleted. So it’s like you’re using the app as if it’s the first time you open it.

Seek more help

Contact Facebook Help Center to report the issue for further troubleshooting assistance. The app itself might have acquired complex errors that require more advanced fixes. Doing so will also give Facebook app developers a heads-up and further assess the problem. If necessary, they can develop a fix patch and roll it out in the next Facebook update.

Alternatively, you may escalate the problem to your carrier or Apple Support so they can tag it among other post-update problems to be resolved as soon as possible.

Connect with us

Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.

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