Dealing with common Wi-Fi internet problems on your iPhone is bound to happen because several factors can make them happen. Even new devices are no exception. As a matter of fact, many owners of Apple’s recently rolled out iPhone 11 handset have already faced these issues. Read on to find out what triggers common Wi-Fi internet problems to occur on your new iPhone and how to fix them on your end.
There are many factors that can trigger the occurrence of these problems and both old and new iPhones can become affected. Most apps and services on the phone require internet connection in order to function. That said, you won’t be able to use many features if your iPhone if it’s enduring some internet problems. This therefore denotes the need for some quick internet fixes. Fortunately, several workarounds have already been uncovered to rule out the usual triggers.
What triggers common Wi-Fi internet problems to occur on your iPhone 11?
As mentioned earlier, there are several factors that can trigger internet problems on your iPhone. Emerging among the common causes are router/modem problems, temporary network outages, bad updates, system errors, and worse, hardware damage on the device experiencing the symptom. There are also some cases where account-related issues are the underlying cause. As mentioned earlier, there are several factors that can trigger internet problems on your iPhone. Emerging among the common causes are router/modem problems, temporary network outages, bad updates, system errors, and worse, hardware damage on the device experiencing the symptom. There are also some cases where account-related issues are the underlying cause. This is usually what happens when your internet service provider or carrier puts your account under a “soft disconnect” status due to unsettled bills or other account-related issues. If your account belongs to a soft disconnect category, all outgoing services including data services are temporarily unavailable. That said, you wouldn’t be able to use the internet even if your iPhone has access to your Wi-Fi network. Other possible causes of Wi-Fi internet problems on an iPhone are software-related and thus, they can be remedied by some handy tweaks.
When common Wi-Fi internet problems are transpiring on your iPhone…
Usual errors to show up when your iPhone is facing internet connectivity issues would include prompts such as “Internet connection is offline,” “Network error,” “Wi-Fi connection is not available” and the like. If you’re getting any of these error messages, then surely you’ve got to do something to fix the problem on your end. Unless the problem is attributed to some ongoing network outages, technical difficulties on the network base, or hardware damage on the network equipment or iOS device itself, you’ve got a better chance of fixing the problem by performing some basic iPhone Wi-Fi troubleshooting.
Common Wi-Fi internet problems affecting old and new iPhones
Below are the common Wi-Fi problems that manifested ever since the first iPhone flagship was introduced. And these issues continue to manifest even among the recently released iOS devices, particularly Apple iPhone 11.
- iPhone 11 having slow internet connection. Other people deemed it as “slow browsing.” As the name implies, the problem is on your iPhone having slow internet connection. Using speedtest.net can help you determine whether or not your device is enduring slow internet connection. You can compare the current speed test result with the actual data speed your account is provisioned with. If it’s way slower than your data speed, then that denotes your iPhone is having a slow internet connection or slow browsing issue. Clearing your browser’s cache and deleting temporary internet data usually serves as a quick aid however, a clear cache option is only available on Safari. If you’re using other browser app, then you’ve got to try other means to deal with the common causes of slow browsing issues. If you need some more inputs, then you can check out our iPhone 11 troubleshooting page and refer to our simple troubleshooting guide on dealing with slow internet connection or slow browsing issue on your new iPhone.
- iPhone 11 has Intermittent Wi-Fi connection. This is when your iPhone is having an unstable internet connection otherwise referred to as Wi-Fi drops. The main symptoms depicting this problem are random Wi-Fi disconnects or unstable internet connection. Symptoms of Wi-Fi drops or intermittent Wi-Fi connection usually occur when your device is way too far from the network equipment (wireless router/modem). The farther your phone is from the network equipment, the weaker the Wi-Fi signal it gets. If the Wi-Fi signal is weak or poor, there’s a higher chance that your phone gets disconnected. In some cases, intermittent Wi-Fi connection is triggered by random firmware crashes on the network equipment. This is when your wireless router or modem is enduring some random system glitches. In this case, the problem is usually remedied by power cycling the network equipment. There are also other handy methods that can be used to eliminate software-related triggers on your iPhone device and a few of them are mapped out it this quick guide in fixing intermittent Wi-Fi connection problem on an iPhone 11.
- iPhone 11 has No Internet connection. This is when your iPhone doesn’t have internet access at all. If it’s not due to some technical difficulties or temporary outage due to some scheduled maintenance with your internet service provider, something in your iPhone must have ruined the entire Wi-Fi system and caused this problem. Among the usual culprits are malicious software embedded into some downloaded files, software bugs from recently installed updates, complex system errors that resulted in some fatal errors to your phone’s wireless system, and likewise a corrupted Wi-Fi network. Often times, no internet problems on an iPhone were attributed to a corrupted Wi-Fi network in use. In this case, deleting then re-adding the network typically fixes the problem. Otherwise, performing other troubleshooting procedures is needed. You can refer to this quick guide to get some additional inputs on what to do if your iPhone has no internet connection.
- iPhone 11 is Connected to Wi-Fi network but no internet access. Many iPhone owners have faced this type of internet problem, wherein their device is connected to the Wi-Fi network but for some reason, cannot connect to the internet or unable to browse websites and online resources. In some cases, the problem could be isolated to certain website like when the sites are currently under maintenance. In other cases, browser settings are preventing access to certain sites and pages, particularly those that are tagged as forbidden. But in most cases, minor system issues on the iPhone are the underlying cause. To rule out the common triggers, you can refer to this troubleshooting guide on how to fix an iPhone 11 that’s connected to Wi-Fi but no internet access and apply the given solutions.
- iPhone 11 Wi-Fi button is grayed out. When the Wi-Fi button appears to be grayed out, you cannot click it. That said, you wouldn’t be able to turn on Wi-Fi features of your iPhone. A problem on grayed out Wi-Fi button was first seen among other prior post-update issues and yet it remains among other predicaments faced by new iPhone owners. Thankfully, this problem can be remedied by some handy methods but that is if and only if it’s found to be inflicted by some system errors. In the case where the grayed out Wi-Fi button is attributed to some damaged hardware components, service or iPhone repair is more likely the required solution. If you suspect that your iPhone has obtained some physical or liquid damage, which resulted in a grayed out Wi-Fi button, then you better have it escalated directly to your iPhone carrier or Apple support.
Other potential solutions to common Wi-Fi internet problems on your new iPhone
More advanced internet troubleshooting procedures to deal with various types of internet problems are usually applied to the wireless router or modem in use. Aside from a power cycle, checking on the line stats, modem event logs, bypassing the router, checking connectivity through ping service, and updating the modem/router firmware are usually needed. In some cases, modifying DNS or re-configuring the IP address and server settings is also needed. To carry out these necessary procedures, you can ask your internet service provider (ISP) for further assistance. A dedicated tool is usually needed to apply these solutions.