How to fix cannot update apps on iPhone X after iOS 13.3 update [Troubleshooting Guide]

Being the first device to be released as part of the iPhone’s X lineup, iPhone X has encountered several issues already. Most of these problems are coming from post-update errors. 

Indicated below are common workarounds that will help those affected iPhone X users from an error after updating to iOS 13.3 that prevents the phone from updating the apps. To know more about the details on how to fix an iPhone X that is unable to update apps, read further. 


 

Troubleshoot iPhone X apps that doesn’t update after installing iOS 13.3

If you’re apps are not updating after installing a new software update, random bugs are most probably the main cause of the problem. Your iPhone may be unable to install or update apps if the login credentials for your Apple ID has been compromised. This could happen if the iOS update has altered some settings automatically and invalidated the information. 

Factors like full internal storage, slow internet connection, existing apps downloaded in the queue isn’t done downloading or network problems can also trigger cannot update apps error on your device. It is important to check these factors as they might resolve the updating apps problem on your iPhone X. 

Post-update errors are usually temporary and this article will guide you on how to fix your iPhone X that is not able to update apps after installing iOS 13.3. Find out more details about the solutions below. 

 

Also read: How to fix Facebook not loading on iPhone X after iOS 13.3 update

 

First solution: Reboot your iPhone X. 

Glitches that usually occurs after a software update can be cured easily by restarting your iPhone X. This process will cut off the power on your device and should stop any ongoing errors that might have been halting a successful app updates. It’s also a good way to refresh your phone’s system and stabilize the performance after the update. 

Many smartphone users have been using this method to deal with errors on their devices and it might worth to try this on your iPhone X. You have two ways on how to reboot your device. You can start with the most common procedure which is a soft reset and here are the steps: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

The second one which is a force restart uses the hardware keys on your iPhone X to initiate a reboot. It should be a good option for instances where touch screen functions become unavailable due to freezing or becomes unresponsive. This might enhance the chance in rectifying the problem and might allow you to update the apps on your iPhone X. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After rebooting your device, ensure that good internet connection is present prior attempting to update the apps again and check if it pushes through successfully. 

 

Second solution: Re-enter the Apple ID information on your iPhone X. 

iOS 13.3 update could easily change some information on your iPhone X and may have altered your Apple ID credentials. This may have been the reason why apps can’t update after implementing the software update. 

Some users have managed to fix unable to update apps issue by logging out their Apple ID and signing in again. This process will ensure that the correct credentials are being used on your iPhone. To do that, refer to the steps below: 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

If you’re able to log in successfully using your desired Apple ID, attempt to update the apps on your iPhone X and check if the issue has been rectified. 

 

Third solution: Reset network settings on your iPhone X. 

Updating the apps might not be successful or might not work if the iPhone’s network settings have been changed and invalidated. Performing reset network settings should delete any network-related configurations together with invalid or incorrect information that is caused by the recent iOS update and bring back the original values and options. If invalid network settings are at fault on why your iPhone X cannot update apps after the iOS 13.3 update, this method might do the trick. 

This process will also clear Wi-Fi SSIDs, deletes mobile data limits and VPN, forgets paired devices, removes all app restrictions but will not affect your phone’s internal memory. Any personal information should remain intact. If you want to give this a try, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your iPhone X will automatically reboot on its own once the reset process is completed. You can try updating apps once the phone is up and running, then check if you’re able to do so. 

 

Fourth solution: Reset all settings on your iPhone X. 

Aside from network settings, other settings might have been altered by iOS 13.3 update which causes the iPhone X not able to update the apps. If you want to restore all settings back to their original state, you may perform an all settings reset. This will delete all customized settings on your device but similar to reset network settings, it will not affect your phone’s internal memory. Here’s how it’s done: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset All Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset. 

Once the reset is done, your iPhone will reboot automatically. Wait for the process to be completed and check if the cannot update error is gone. 

 

Fifth solution: Restore your iPhone to its default factory configurations. 

Restoring your iPhone to its default factory configurations would mean performing a factory reset on your device. Any glitches like unable to update apps that are unfazed by the previous procedures might give in after performing this process. Since this will erase all contents including the personal information on your device, it is recommended to create backups of your important files and data via iTunes or iCloud beforehand so you can retrieve them later on. 

If you’ve created your backups, here are the steps to factory reset your iPhone X: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Your iPhone will apply the default factory settings and will reboot by itself once the reset is done. Just set it up like a new one and check if updating apps will be successful. 

 

Sixth solution: Update apps on your iPhone X via iTunes. 

If you’re still unable to update apps on your iPhone X after performing all steps indicated above, then try updating the apps via iTunes. Doing so will provide more clarity as it will allow you to view the update information on a bigger screen. To do this, just prepare a Mac or Windows computer with the latest iTunes installed.

Once the requirements are met, follow the steps below: 

  1. Using the supplied USB/Lightning cable, connect your iPhone XS to the computer then open iTunes on your computer.
  2. Go to the Library section of the sidebar in iTunes and select Apps
  3. If Available Updates prompts on your screen, click on it. 
  4. If you want to download all app updates at the same time, click on Download All Free Updates. The update will start automatically if you’re already signed in. Otherwise, enter your Apple ID if prompted to initiate the download process. Just select Get and wait for the downloads to be completed before proceeding to the next step. 
  5. To transfer the updated apps to your iPhone X, just click the name of your iPhone at the left sidebar and select Sync

If you’re still cannot update the apps via iTunes, some bugs from the software update might be preventing it. To deal with this problem, perform a recovery mode restore instead. 

This process will allow you to restore the iOS on your iPhone X and stubborn glitches that are causing complex system errors might be removed. You’ll need your Mac or Windows computer to perform this process. Here’s how it’s done: 

  1. Using the supplied USB/Lightning cable, connect your iPhone XS to the computer then open iTunes on your computer.
  2. Press and release the Volume up button quickly.
  3. Press and release the Volume down button quickly.
  4. Then press and hold the Side button until you see Recovery Mode on your phone. Do not release the Side button if you’ll see the Apple logo screen as you will need to enter recovery mode to restore your device.
  5. Once iTunes prompts you to Restore or Update, select Restore. This will allow iTunes to download the software for your device. Your phone will exit recovery mode if the download takes more than 15 minutes. If that happens, just repeat the steps to enter recovery mode again. 

Follow the onscreen prompts to complete the process and try updating the apps on your iPhone X to check if the issue has been resolved. 

 

Seventh solution: Perform a DFU mode restore on your iPhone X via iTunes. 

Deeper than a recovery mode restore, Device Firmware Update or DFU mode restore can kill fatal system errors that may have been the reason why you can’t update apps on your iPhone X after updating to iOS 13.3. This is a state where it allows your device to communicate with iTunes even when bootloader is not sync or activated. 

If you would like to try this method, here’s how it’s done: 

  1. Connect your iPhone XS to the computer using the supplied USB/Lightning cable. Once connected, open iTunes on your computer. 
  2. Press and quickly release the Volume up button.
  3. Press and quickly release the Volume down button.
  4. Press and hold the Side/Power button until the screen goes black.
  5. After the screen turns black, press and hold the Volume down button while keep holding down the Power/Side button
  6. Wait for 5 seconds then release the Power/Side button but keep holding the Volume down button until your iPhone XS shows up in iTunes. 
  7. Release the Volume down button once you see your iPhone in iTunes then follow the rest of the on-screen instructions to start restoring your iPhone through iTunes.

You can perform a force restart to exit DFU mode once the process is done. As soon as your iPhone is up and running, try updating the apps and check if you’re able to do so. 

 

Still having an iPhone X that is unable to update apps? 

If the solutions presented above are ineffective in fixing the unable to update apps error on your iPhone X, you may send a report to Apple Support. It might have been an update error that’s affecting most users and needs another follow up update to be fixed. Just let them know about the methods that you’ve performed for them to isolate the matter.