How to fix apps that won’t update on an iPhone X, app update failed [Troubleshooting Guide]

Keeping device software up-to-date is recommended to keep it as bug-free as possible and performing at its best. The same thing goes for mobile apps. App developers usually push updates to add more functionality to their apps and likewise keep their apps free from bugs and glitches. In iOS devices, apps can easily be updated through the App Store.

When a new update is available for an app, you will see a notification in a form of an icon with the number that corresponds to the number of pending app updates. To manually install pending app updates, all you have to do is open the App Store app and then tap the Update command next to the app’s name. To install pending app updates at once, tap the Update All button. And then, you’ll just wait until all app updates are completely installed.

However, there are some factors that somehow make the simple process a little more complicated or worst, may cause the update to fail. And this is what this post is going to tackle. Should you stumbled into this post while searching for inputs on how to deal with your iPhone X apps that won’t update, then you can refer to the subsequent solutions I’ve outlined below. Read further and get help.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our iPhone issues questionnaire.

How to troubleshoot iPhone X that won’t update apps

Before you troubleshoot app and software errors on your iPhone X, check and ensure that your iPhone can connect to the Internet through Wi-Fi and that the connection is stable. You may have to deal with network connectivity issue to get the App Store working properly again.

First solution: Clear the App Store app then restart your iPhone (soft reset).

Like other apps, the App Store can also encounter downtimes and glitches. When this happens, the app may become unstable or not working as expected. To make sure this isn’t what halts you from updating apps, clear the App Store and then restart your iPhone X. Here’s how:

  1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
  2. Swipe up on the App Store app preview screen to force close or clear the application.
  3. Do the same to clear the rest of background apps.

After clearing the App Store and background apps, soft reset or restart your iPhone X with these steps:

  1. Press and hold the Side/Power button and either Volume button for a few seconds.
  2. When you see the Slide to Power off command, release the buttons.
  3. Then, drag the Power off slider to the right. Give your iPhone several seconds to power off.
  4. After about 30 seconds, press and hold the Side/Power button again until the Apple logo appears, then release.

A soft reset can help clear software errors that may have caused the iOS or App Store to glitch. It also dumps cache including corrupted files from the internal memory. This therefore helps the device to perform better and faster in the next boot. You won’t lose any important data in the process.

Second solution: Turn Wi-Fi off and on again.

Network problems are also among the possible culprits. Your iPhone may be encountering network connectivity errors and so it won’t be able to establish proper connection to the Apple server. As a result, App Store services are also not stable or not working completely. To clear minor software errors that might have caused your Wi-Fi connection to become erratic, try turning Wi-Fi off and the back on again. This will refresh your phone’s Wi-Fi connection and eliminates minor flaws. Here’s how it’s done:

  1. Tap Settings.
  2. Tap Wi-Fi.
  3. Toggle the switch next to Wi-Fi to turn the feature off. Then after a few seconds, tap the switch again to turn Wi-Fi back on.

Alternatively, you can toggle Airplane mode on and the off again. You can access and enable Airplane mode through Settings-> Airplane mode menu, or from the control center.

Turning on Airplane mode will automatically disable Wi-Fi connectivity features on your iPhone. This trick has been doing wonders to many people who have dealt with minor Wi-Fi Internet connection, thus it won’t help you’d give it a try and see what happens.

Third solution: Reset network settings.

To clear more intricate network errors inflicted by invalid settings, performing a network settings reset can be a key solution. This will restore the default or original network settings on the phone. Any errors or incorrect network configurations that caused such trouble will therefore be cleared. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset network settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Your iPhone will reboot by itself when the network settings is finished. After it reboots, reconnect to your Wi-Fi network to use Internet functions and retry updating apps through the App Store.

Fourth solution: Reset all settings.

If a network settings reset doesn’t help, then resetting the iPhone’s system settings can be considered the next option. This process will reset and restore only the phone settings. Other data like contacts, audio files, videos, and personal information will not be deleted. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Reset all settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

Wait until the default settings are restored and then follow the onscreen instructions to set up your phone and prepare it for use.

Fifth solution: Factory reset/master reset.

If the problem persists after exhausting all prior means to resolve minor software glitches that might have prevented App Store from updating apps, then you may continue to troubleshoot major software problems and resort to a factory reset or master reset. This will erase everything from your device including bugs and malware, corrupted system data and invalid settings from your device. Thus, creating backups of important data is recommended beforehand. Should you wish to give it a shot, then you can proceed with a factory reset through the settings menu. Here’s how:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll to and tap Reset.
  4. Select Erase all content and settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then tap to confirm settings reset.

After the factory reset, you will need to set up your device including Apple ID account for you to use it again. This also clears errors that are attributed to invalid Apple ID account or incorrect login details.

Other options

It’s also imperative to report the issue to Apple Support so they can further assess the problem and check the App Store services on their end. If you see any error codes or warning prompts as you attempt to update apps on your iPhone X, then relay that information to the Apple Support team so they can use it as hint on what exactly went wrong and what needs to be done as resolution.

Alternatively, you can contact the developer or the application. This can be considered an option the problem only occurs to a certain app. If you can update apps on your iPhone X except for one, then that could be an isolated problem to the errant application.

Connect with us

If you need more help with the use of certain functions and features of the Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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