Apple iPhone XS Troubleshooting

Apple iPhone XS

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Recent Guides

How to fix Visual Voicemail that stops working on Apple iPhone XS after updating to iOS 12.1.4 [Troubleshooting Guide]

By Grace | November 7, 2019

Every new iOS update released by Apple has negative outcomes. Although updates are generally intended to serve good purpose, it is inevitable for them to embed some bugs that can trigger various types of post-update issues. Update bugs may affect certain apps and features as well as system services. Oftentimes, post-update issues are minor and

What to do if iPhone XS won’t connect to wifi at work

By Harvey | November 7, 2019

We’re not expecting many iPhone XS issues at this time but we recently receive some connection-related problems so here we are. This post will answer a fairly common issue with iPhones — unable to connect to one particular wifi network. In the case shown below, a user is unable to connect to the internet using

How to delete apps on iPhone XS

By Grace | November 7, 2019

Deleting an app on an iPhone is fairly simple. You can delete apps from the Home screen, through the iPhone storage, or using iTunes. If you’re new to iOS and wondering how to delete apps on the iPhone XS handset, then this post will help you out. Read further for more detailed walkthroughs. Deleting apps

How to fix error on “iPhone XS is disabled. Connect to iTunes” [Troubleshooting Guide]

By Felix | November 7, 2019

Locked out of your Apple iPhone XS or iPhone XS is disabled? Well, that happens because everyone forgets. But no need to freak out yet because you still have a chance to get your iPhone back. This error typically occurs when you enter an incorrect passcode on your iPhone in six consecutive times. When this

What to do if iPhone XS screen is unresponsive

By Harvey | November 7, 2019

Welcome to another iPhone XS troubleshooting article. This post will address another common problem for iPhones — screen freezing or becoming unresponsive. If you have a similar issue, this post might help. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this

How to fix poor Wi-Fi reception or weak Wi-Fi signal on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Greater distance from the router could cause poor Wi-Fi reception or weak Wi-Fi signal on your iPhone XR. Thick walls and glass window pane could also affect the Wi-Fi reception on your device. If you’ve tried placing your phone near the wireless router/modem and still you’re getting a poor Wi-Fi reception or weak Wi-Fi signal,

How to fix slow charging issue on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Defective battery connector and faulty hardware on your device might trigger a slow charging issue. Random bugs from software updates can also add up as a factor for such issue to occur. This has been a dilemma to some iPhone XS users and few users already reported this problem. As new software versions are being

What to do if iPhone XS sound notifications stops working after an update

By Harvey | November 6, 2019

Updates can make or break devices. In this post, one iPhone XS user reports that sound notification stopped working after installing a system update. If you have a similar experience, be sure to follow our solutions below. Before we proceed, we want to remind you that you can contact us by using the link provided

How to fix an iPhone XS that won’t charge

By Harvey | November 6, 2019

There can be a number of reasons why an iPhone XS may fail to charge. In today’s troubleshooting episode, we show you one particular case of an iPhone-XS-not-charging issue and how to fix it. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom

How to fix Visual Voicemail that is not working on Apple iPhone XS after iOS 12.1 update [Troubleshooting Guide]

By Grace | November 6, 2019

As the name implies, visual voicemail refers to a direct-access voicemail with a visual interface that presents a list of messages for playback. With visual voicemail, you can simply scan through all your messages, have a visual summary of who called and when that call was made and select which message to listen to right

Specifications

Memory

  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot

OS & CPU

  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play

Display

  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera

Build

  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)