Apple iPhone XS Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Recent Guides

How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]

By Grace | February 2, 2019

FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But

How to fix camera won’t work issue on iPhone XS (camera turns black or freezing)

By Harvey | February 2, 2019

Today’s troubleshooting article will tell you on things that you can do if the camera on your iPhone XS has stopped working. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of

How to fix iPhone XS that has No Internet even if Wi-Fi status says Connected [Troubleshooting Guide]

By Grace | February 2, 2019

Network problems in mobile devices may transpire in various symptoms. And one of the most widespread is No Internet connection. There are also instances when the transpiring symptom seems to be a bit odd. An example of this is when a device cannot access the Internet even if it’s already connected to Wi-Fi network. This

How to fix cellular data that is not working on Apple iPhone XS, Cellular Update Failed error [Troubleshooting Guide]

By Felix | February 2, 2019

A number of iPhone users have purportedly encountered different problems after the iOS 12 transition. Among these troubles is the so-called Cellular Data Update Failed error that occurs when trying to connect the iPhone to the Internet through the network provider’s cellular data connection. If by any chance, you would bump into the same error

How to fix an iPhone XS Max with blurry camera issue

By Harvey | February 2, 2019

Hello iPhone fans! Today’s troubleshooting article will answer a few of reported issues for the iPhone XS Max. The main issue addressed in this post will be about iPhone XS blurry camera issue. We plan on posting more of the same article in the coming days so be sure to check out this blog from

How to fix an iPhone XS that’s bricked and stuck in black screen issue

By Harvey | February 2, 2019

One of the most common iPhone problems is getting stuck in black screen. In this troubleshooting episode, we try to address two similar cases of iPhone XS devices that got bricked and stuck in a black screen issue. We hope you’ll find this post helpful. If you are looking for solutions to your own #iOS

How to fix an Apple iPhone XS that won’t connect to App Store [Troubleshooting Guide]

By Felix | February 2, 2019

The App Store allows you to browse and download apps developed with Apple’s iOS software development kit. It’s a digital distribution platform created and maintained by Apple itself. Through App Store you can purchase apps and games or download them for free. Having said that, the App Store is among the core applications found in

What to do if cellular data is not working on your Apple iPhone XS [Troubleshooting Guide]

By Grace | February 2, 2019

If Wi-Fi is unavailable and you badly needed to go online, cellular data would be an alternative solution. For as long as you’ve got good cellular signal, has ample of data credits and cellular data feature is active on your phone, you can start sending iMessages, browsing the Internet, and manage emails on the go.

How to fix iTunes error 3194 on Apple iPhone XS, unable to update or restore iOS

By Harjie Hisona | February 1, 2019

You’re trying to restore or update your iPhone XS in iTunes but couldn’t get it done because you’re getting error 3194. Read on to find out what this iTunes error means, what triggers it to occur and how to fix it. When iTunes prompts an error code 3194, it simply denotes that it failed to

How to fix an Apple iPhone XS that suddenly keeps losing signal, signal dropping [Troubleshooting Guide]

By Grace | February 1, 2019

One of the problems seen on both old and new devices is on signal dropping. It’s when the device couldn’t establish a stable connection from the cell tower due to some signal barriers, signal interference, or poor reception. In case you will bump into the same problem on your new iPhone XS, I’ve outlined some



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)