Apple iPhone XS Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Recent Guides

How to fix an Apple iPhone XS that cannot update iOS, system update failed [Troubleshooting Guide]

By Felix | June 2, 2019

One of the main reasons as to why updates won’t install is insufficient storage on the phone. Update files need sufficient memory space to be installed. Thus, update likely failed for devices that are running low on memory. But this isn’t likely the case with the new iPhone XS handset. Aside from the fact that

How to deal with display issues on screen burn-in and green lines on Apple iPhone XS [Troubleshooting Guide]

By Felix | June 2, 2019

Screen burn-in is an unusual display symptom depicted by a static image shown on the left of the screen for a long time and then gets turned into the display permanently. Some iPhone XS owners perceived this occurrence when they left their phone’s idle or sitting on the Home screen for quite a while. This

How to fix No Service error on an iPhone XS, cannot connect to cellular data network [Troubleshooting Guide]

By Grace | June 1, 2019

A No service error denotes a network connection error, which prevents your device from establishing network connection and so you won’t be able to use network connectivity features of your phone. Basic services like SMS and MMS messaging, calling, and mobile data/internet connection are likewise unavailable. Network-related errors like this No service is the fact

How to fix FaceTime that is not working on Apple iPhone XS, cannot use FaceTime app [Troubleshooting Guide]

By Grace | June 1, 2019

FaceTime is Apple’s very own video and calling service that allows you to call and at the same time see anyone you wish to converse with using any Apple devices. With FaceTime, you can make international calls as long as you’re on Wi-Fi or cellular data. Using FaceTime is irrefutably very simple and easy. But

How to fix Apple iPhone XS Face ID that is not working [Troubleshooting Guide]

By Grace | June 1, 2019

You’re trying to set up or use Face ID on your iPhone XS but what you get is an error prompt saying that, “Face ID is not available. Try setting up Face ID later.” Although this isn’t a widespread issue, it has occurred an may occur at some point due to software errors, if not

How to fix an Apple iPhone XS that keeps disconnecting from Wi-Fi network after installing iOS 12.1.4 update [Troubleshooting Guide]

By Harjie Hisona | June 1, 2019

Apple has just pushed an urgent update to address the alarming security issues inflicted by the prior updates to iOS 12. The recently rolled out version is iOS 12.1.4. Its main purpose is to fix the FaceTime bug that allows iPhone users to be spied by other iPhone users when using FaceTime photos and videos.

How to fix Apple iPhone XS apps that are constantly crashing and freezing [Troubleshooting Guide]

By Felix | June 1, 2019

Software problems depicted by frequent app crashes and freezes are usually attributed to memory issues like when the device is running low of storage. These symptoms are usually transpiring in earlier devices most likely due to wear-and-tear. Nonetheless new devices aren’t really exempted from having such troubles. In fact, even the highest-tiered devices regardless of

How to fix cellular data that is not working on Apple iPhone XS, Cellular Update Failed error [Troubleshooting Guide]

By Felix | June 1, 2019

A number of iPhone users have purportedly encountered different problems after the iOS 12 transition. Among these troubles is the so-called Cellular Data Update Failed error that occurs when trying to connect the iPhone to the Internet through the network provider’s cellular data connection. If by any chance, you would bump into the same error

How to fix an Apple iPhone XS that cannot make phone calls, call failed error, outgoing calls not working [Troubleshooting Guide]

By Felix | June 1, 2019

There are many possible reasons as to why you cannot make calls on your iPhone. Among the usual triggers are network issues like when your phone has no service or no signal, incorrect settings, random bugs, bad updates, local outages, and account-related issues. There also some cases where calling functions aren’t working due to some



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)