Apple iPhone XS Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Recent Guides

What to do if iPhone XS sound notifications stops working after an update

By Harvey | October 26, 2018

Updates can make or break devices. In this post, one iPhone XS user reports that sound notification stopped working after installing a system update. If you have a similar experience, be sure to follow our solutions below. Before we proceed, we want to remind you that you can contact us by using the link provided

What to do if iPhone XS screen is unresponsive

By Harvey | October 26, 2018

Welcome to another iPhone XS troubleshooting article. This post will address another common problem for iPhones — screen freezing or becoming unresponsive. If you have a similar issue, this post might help. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this

What to do if iPhone XS won’t connect to wifi at work

By Harvey | October 26, 2018

We’re not expecting many iPhone XS issues at this time but we recently receive some connection-related problems so here we are. This post will answer a fairly common issue with iPhones — unable to connect to one particular wifi network. In the case shown below, a user is unable to connect to the internet using

How to fix Gmail app that keeps crashing, not loading properly on Apple iPhone XS [Troubleshooting Guide]

By Grace | October 25, 2018

Several factors can trigger online apps like Gmail to suddenly crash or fail to load. And highlighted in this post are some of the common culprits along with the possible solutions. Feel free to refer to the following step-by-step methods whenever you find trouble using the Gmail app on your iPhone XS. Before we move

How to take photos using Portrait mode on iPhone XS

By Harvey | October 16, 2018

Your iPhone XS uses a set of cameras to give you Portrait Mode effect. This is made possible by creating a depth-of-field effect in your photos. The result of such effect is added emphasis on the subject. The background becomes blurry as well resulting to a perfect photo. If you want to know what we’re

Easy steps on how to insert or remove SIM card for iPhone XS

By Harvey | October 16, 2018

Knowing how to insert and remove a SIM card in an iPhone XS is useful, especially when troubleshooting network problems. This short tutorial will show you how to do both. Whether you’re a newbie who does not know how to insert a SIM card, or a seasoned user who’s troubleshooting a problem, you’ll find this

How to fix iTunes error 0xE on your Apple iPhone XS, device not recognized in iTunes [Troubleshooting Guide]

By Harjie Hisona | October 12, 2018

When it comes to iPhone data management, iTunes is among the essential tools to use. File transfers, apps purchasing, downloading, updating and reinstalling are just some of the regular key iOS operations carried out using iTunes. Thus, you will be in big trouble if iTunes cannot recognize your iOS device. Many factors can lead you

How to fix Apple iPhone XS YouTube app that’s not working, keeps crashing [Troubleshooting Guide]

By Felix | October 11, 2018

Contemporary smartphones are designed to meet various demands of end-users. Aside from basic calling and texting functions, high-end devices also entrenched a wide variety of more advanced functionalities for personal and business purposes. Nowadays, more people are utilizing mobile devices for entertainment either for music or video streaming over the Internet. And that’s one of

How To Watch Movies Offline Without Internet On iPhone XS

By Brad | October 8, 2018

If you’re planning on travelling anytime soon, whether on an airplane or as a passenger in a vehicle, you might be wondering how you can occupy your time until you reach your destination, especially if you experience interruptions in cell service based on your current location. Well, the good news is that there are many



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)