Apple iPhone XS Troubleshooting

Apple iPhone XS

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Recent Guides

How to fix an Apple iPhone XS that is stuck on headphone mode, speakers not working Troubleshooting Guide]

By Harjie Hisona | November 2, 2018

You are certain that no headphones are plugged in to your iPhone XS headphone jack but for some reasons, you still see a Headphones volume indicator when you adjust the volume level on your device. But what’s more unusual is that when you play audio files or launch sound apps, sounds don’t play from your

How to fix Gmail app that keeps crashing, doesn’t load properly on Apple iPhone XS [Troubleshooting Guide]

By Felix | November 2, 2018

Gmail app is by far the best and most reliable email platforms for both Android and iOS devices to-date. It’s designed with a very simple interface and functions that even novice smartphone users will find very easy to navigate and utilize. And that’s most likely the main reason why many iPhone owners would consider it

How to fix an Apple iPhone XS that’s stuck on black or blank screen [Troubleshooting Guide]

By Felix | November 1, 2018

Major system errors and data corruption are often the main causes of stuck problems in smartphones. Data corruption and system errors are usually attributed to malware and bugs from downloaded files, apps, and even software updates. Memory issues like insufficient storage are also among the causing factors. This is often the case with earlier devices

How to fix Messenger that keeps crashing, won’t load properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | November 1, 2018

The number of smartphone owners having Facebook account is increasing by the day and so as those who are using Messenger for instant messaging. The continuous roll-out of new features and frequent enhancements make this messaging platform even more credible, thus constantly drawing more subscribers. But the fact that Messenger is an online application also

How to update iPhone XS to the latest iOS version

By Harvey | October 30, 2018

One of the basic things any smartphone user has to learn is how to install system updates. In this post, we’ll show you how it’s done on an iPhone XS. If you are new iOS convert and it’s your first time to use an iPhone, follow our guide below on how to make sure that

How to fix iPhone XS Facebook app not showing push notifications

By Harvey | October 30, 2018

Hello Apple fans! This brief troubleshooting article will answer one iPhone XS user who was having trouble getting push notifications for a Facebook account. If you’re wondering how to do it yourself, be sure to check the steps below. Before we proceed, we want to remind you that you can contact us by using the

How to fix an iPhone XS that won’t charge

By Harvey | October 30, 2018

There can be a number of reasons why an iPhone XS may fail to charge. In today’s troubleshooting episode, we show you one particular case of an iPhone-XS-not-charging issue and how to fix it. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom

What to do if iPhone XS sound notifications stops working after an update

By Harvey | October 26, 2018

Updates can make or break devices. In this post, one iPhone XS user reports that sound notification stopped working after installing a system update. If you have a similar experience, be sure to follow our solutions below. Before we proceed, we want to remind you that you can contact us by using the link provided

What to do if iPhone XS won’t connect to wifi at work

By Harvey | October 26, 2018

We’re not expecting many iPhone XS issues at this time but we recently receive some connection-related problems so here we are. This post will answer a fairly common issue with iPhones — unable to connect to one particular wifi network. In the case shown below, a user is unable to connect to the internet using

How to fix Gmail app that keeps crashing, not loading properly on Apple iPhone XS [Troubleshooting Guide]

By Grace | October 25, 2018

Several factors can trigger online apps like Gmail to suddenly crash or fail to load. And highlighted in this post are some of the common culprits along with the possible solutions. Feel free to refer to the following step-by-step methods whenever you find trouble using the Gmail app on your iPhone XS. Before we move



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)