Apple iPhone XS Troubleshooting

Apple iPhone XS

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Recent Guides

How to fix iPhone XS won’t charge issue

By Harvey | November 7, 2018

Welcome to another troubleshooting article for the iPhone XS. This post talks about how to deal with an iPhone XS that won’t charge. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed

How to hard reset on iPhone XS

By Harvey | November 7, 2018

Learning how to hard reset on your iPhone XS is one of the basic things any user of this device must know. Minor bugs are easily fixed by performing a hard reset so it’s a useful trick in a number of occasions. If you haven’t tried it before, go ahead and check the steps below.

How to fix your Apple iPhone XS battery that is suddenly draining so quickly [Troubleshooting Guide]

By Grace | November 2, 2018

Battery draining in mobile devices usually occurs among other symptoms of hardware damage like bad battery or other relevant components. However, many cases of battery issues are attributed to software errors from bad apps or updates. Therefore, these problems can also transpire on new devices. Mapped out below are potential solutions and workarounds that are

How to fix an Apple iPhone XS that is charging very slowly or unable to complete charging, or not charging at all [Troubleshooting Guide]

By Harjie Hisona | November 2, 2018

Charging problems in mobile devices can be due to software problems or hardware damage. Among the common culprits include but not limited to rogue apps, bad updates, battery and charger issues. Oftentimes, charging issues from slow/intermittent charging to no charging occur among other post-update problems. Highlighted below are simple solutions to a relevant issue on

How to fix an Apple iPhone XS that cannot update iOS, system update failed [Troubleshooting Guide]

By Felix | November 2, 2018

One of the main reasons as to why updates won’t install is insufficient storage on the phone. Update files need sufficient memory space to be installed. Thus, update likely failed for devices that are running low on memory. But this isn’t likely the case with the new iPhone XS handset. Aside from the fact that

How to fix Bluetooth pairing problem on Apple iPhone XS, cannot pair or connect to Bluetooth accessory [Troubleshooting Guide]

By Grace | November 2, 2018

So you’ve got a new Bluetooth accessory and would want to use it with your new iPhone XS but for some reasons, the accessory won’t pair or connect to your iOS device. Apparently, you’ve got a problem to fix. To give you some inputs on how to troubleshoot this problem, I’ve outlined a few potential

How to fix an Apple iPhone XS that is stuck on headphone mode, speakers not working Troubleshooting Guide]

By Harjie Hisona | November 2, 2018

You are certain that no headphones are plugged in to your iPhone XS headphone jack but for some reasons, you still see a Headphones volume indicator when you adjust the volume level on your device. But what’s more unusual is that when you play audio files or launch sound apps, sounds don’t play from your

How to fix an Apple iPhone XS that has no sound, other audio problems [Troubleshooting Guide]

By Grace | November 2, 2018

No sound problems in smartphones can occur due to hardware damage or software issues. But in most cases though, the latter factors are to blame. The good thing about dealing with software-related sound problems is the fact that they can be resolved at home. And this post will walk you through the basic solutions. Read

How to fix Gmail app that keeps crashing, doesn’t load properly on Apple iPhone XS [Troubleshooting Guide]

By Felix | November 2, 2018

Gmail app is by far the best and most reliable email platforms for both Android and iOS devices to-date. It’s designed with a very simple interface and functions that even novice smartphone users will find very easy to navigate and utilize. And that’s most likely the main reason why many iPhone owners would consider it

How to fix an Apple iPhone XS that’s stuck on black or blank screen [Troubleshooting Guide]

By Felix | November 1, 2018

Major system errors and data corruption are often the main causes of stuck problems in smartphones. Data corruption and system errors are usually attributed to malware and bugs from downloaded files, apps, and even software updates. Memory issues like insufficient storage are also among the causing factors. This is often the case with earlier devices



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2658 mAh battery (10.13 Wh)
  • up to 20 hours talk time over 3G (approx.)
  • up to 60 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 177 g (6.24 oz)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)