Apple iPhone XS Max
What issues are you experiencing?
Power
- Not charging, charging intermittently
- Battery starts to drain too quickly
- battery is draining so quickly after firmware update
- Won't turn on or unresponsive
- Won’t charge or charging very slow
- Turned off and got stuck on a black screen
- Heating up so fast, overheating
- charging very slowly or intermittently
Internet & Network
- Use as mobile hotspot, share Internet
- Apple iPhone XS Max cellular signal keeps dropping after iOS update
- How to fix cellular network errors on Apple iPhone XS Max after iOS 12.1.4 update, cellular services not working [Troubleshooting Guide]
- won’t connect to Apple Watch, pairing failed error
- How to fix an Apple iPhone XS Max that won’t sync to car Bluetooth after installing iOS 12.1.4 update
- fix ‘Cellular Update Failed’ error
- How to fix Apple iPhone XS Max Bluetooth that keeps disconnecting after installing iOS 12.1.4 update
- fix slow wifi issue
- Won’t pair or connect to a Bluetooth accessory
- No Internet access even if connected to network
- Cellular data not working
- Keeps losing signal or service
- Cannot receive emails through Mail app
- Keeps showing No Service error
- WiFi is slow and keeps disconnecting
Camera
- Face ID Not Working
- How to take screenshots
- Camera Has Black Spot
- Out-of-focus and blurry camera
- Camera keeps closing by itself
Operating System
- How to fix iTunes error 0xE8000015 on Apple iPhone XS Max, device not recognized [Troubleshooting Guide]
- Fix Apple iPhone XS Max that won’t respond to “Hey Siri” command
- Apple iPhone XS Max keeps rebooting after iOS 12.1.4 update
- Different ways to factory reset iPhone XS Max
- Update Unavailable with this Apple ID
- How to fix iTunes error 9 on Apple iPhone XS Max, unable to restore
- won’t back up to iTunes
- Connect to iTunes error, Apple iPhone XS Max is disabled
- won’t boot up, can’t access Home screen
- iTunes error 1619
- unable to check for update
- frozen or not responding after an iOS update
- Alarm function not working
- How to fix Apple iPhone XS Max that went missing after installing iOS 12.1.4 update
- keeps rebooting by itself, infinite boot loops
- How to fix an Apple iPhone XS Max to won’t sync with Fitbit
- How to fix GPS that is not working
- iPhone XS Max keeps crashing or shutting down
- cannot update iOS via over-the-air
- How to fix Apple iPhone XS Max black screen of death issue?
- stuck on recovery mode
- Siri not working after installing a new iOS update
- Freezes and won’t power down
- Keeps crashing, shutting down randomly
- Got stuck on Recovery Mode
- Keeps showing iCloud Authentication error
- Face ID not working
Calls & Texts
- How to conference call on iPhone XS Max
- stock keyboard randomly freezing and crashing
- crackling noise, distorted sound during calls
- fix incoming call delay problem
- unable to send or receive iMessages
- cannot send or receive SMS/text messages
- Speaker is not working during calls
- iMessage not delivered
- iMessage “Waiting for Activation” error
- iMessage that is not working
Audio
- notification alerts that play in silent mode
- iPhone XS Max microphone not working
- alarm not working, alarm doesn’t sound
- Microphone is not working
- Sound is distorted when using Facetime
- Buzzing speaker, inaudible sound output
Applications
- How to add second Instagram account
- How to fix apps that persistently crashing on your Apple iPhone XS Max after updating to iOS 12.1.4
- Apple iPhone XS Max Mail app won’t send email attachments
- Skype app keeps crashing
- Facebook App Keeps Crashing
- How to fix Spotify that’s not working, unable to play tracks on Apple iPhone XS Max
- How to delete apps on iPhone XS Max
- iPhone XS Max won’t delete or uninstall apps
- How to close apps on iPhone XS Max
- How to fix iPhone XS Max won’t download any app
- apps keep freezing, closing unexpectedly
- Netflix app that doesn’t load properly, keeps crashing
- iPhone XS Max won’t install updates for apps
- What to do if Siri is not working properly
- How to fix apps that are constantly crashing
- iPhone XS Max apps won’t update
- Apple Music is not working
- Safari that keeps prompting Forbidden error 403
- Facebook keeps on crashing
- Won’t connect to App Store
- Can’t install or download apps
- Whatsapp the keeps crashing
Screen
- Responding to touch inputs very slowly
- How to fix an Apple iPhone XS Max that’s stuck on portrait view
- screen color issues, screen burn-in, green lines
- How to fix Apple iPhone XS Max with touchscreen that’s not working?
- Got stuck on a black screen
- Screen keeps on flickering
- Shows some dead pixels on the screen
Storage
- How to remove SIM card
- iCloud backup is not working after an update
- How to free up some storage space
- Where to find pictures taken
- Not enough space for some apps
Recent Guides
How to fix apps that keep freezing, closing unexpectedly on Apple iPhone XS Max [Troubleshooting Guide]
Random app problems depicted by freezing and random crashes are usually attributed to memory problems like when the device is already running low on memory. Aside from memory-related issues, malwares, bugs and bad updates are also among other possible triggers. Generally, these problems are software-related and therefore fixable at home. Highlighted in this post are
How to fix an Apple iPhone XS Max alarm that is not working, alarm doesn’t sound [Troubleshooting Guide]
The built-in Clock app on your phone serves various purposes including alarm functions hence you can use your phone as an alarm clock. To get this done, all you have to do is create the alarm based on your preferences, save it and you’re all set. But then again, random issues do occur and you’d
How to fix an Apple iPhone XS Max that’s frozen or not responding after an iOS update [Troubleshooting Guide]
A phone usually gets frozen or becomes unresponsive after installing a new system update due to rogue apps or data corruption. The transpiring symptoms are usually minor and therefore easily dealt with by the usual tweaks but others are just too complex that would require more advanced solutions. Highlighted below are recommended workarounds that are
How to fix incoming call delay problem on your Apple iPhone XS Max, incoming call alerts are displayed late [Troubleshooting Guide]
A number of iPhone owners were relaying a recent issue about incoming call alerts that seemed to appear late on their respective devices. The so-called incoming call delay issue has plagued users of the iPhones running iOS 11 or later platforms. What happens is that when an incoming call arrives, the call alert display comes
How to fix Netflix app that doesn’t load properly, keeps crashing on Apple iPhone XS Max [Troubleshooting Guide]
One of the most popular video streaming services used on both Android and iOS devices, computers and other smart TVs. All you need is an active Netflix account and strong Internet connection for you to start watching your favorite movies and TV shows virtually on your device. But just like other services, Netflix can also
What to do if iPhone XS Max won’t install updates for apps
One of the common problems for iPhones is being unable to install app updates. In today’s troubleshooting episode, we’ll show you how to fix this problem on an iPhone XS Max. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us
How to fix an Apple iPhone XS Max that cannot update iOS via over-the-air (wirelessly) [Troubleshooting Guide]
The fastest way to update your phone is via over-the-air (OTA). In order to install OTA updates, your device must have fast and stable Internet connection. Network connectivity issues from slow browsing to Wi-Fi drops or no Internet access at all are major culprits and therefore must be resolved beforehand. Once the Internet is back
How to fix iMessage that suddenly stops working your Apple iPhone XS Max, unable to send or receive iMessages
Apple also has its own instant messaging service that lets iPhone users send and receive SMS, documents, contact details, photos, videos and other contents to or from other Apple devices. This service is called iMessage. In order to use iMessage, your device must be connected to the Internet either through Wi-Fi or cellular data network.
How to fix an Apple iPhone XS Max microphone that is not working [Troubleshooting Guide]
There are two possible reasons as to why your iPhone XS Max microphone suddenly stops working. It’s either just the phone system that’s glitching or could be indicating some sort of hardware failures. Before rushing to a service center, it is but recommended to try some applicable workarounds to rule out software errors and glitches
How to fix an Apple iPhone XS Max to gets stuck on recovery mode, unable to restore [Troubleshooting Guide]
When a device suddenly gets stuck or frozen, it won’t be able to respond to input commands unless the system is rebooted. Aside from memory-related issues, a device can also get stuck when some apps go rogue or when the system is struck by some bugs or malwares. In smartphones that support external storage, a
Specifications
Memory
- 4 GB RAM
- 64 / 256 / 512 GB ROM
- no microSD card slot
OS & CPU
- iOS 12
- Apple A12 Bionic
- Hexa-core (2x Vortex + 4x Tempest)
- Apple GPU (4-core graphics)
Audio
- comes with a stereo loudspeaker
- Active noise cancellation with dedicated mic
- Lightning to 3.5 mm headphone jack adapter
Battery Life
- Non-removable Li-Ion 3174 mAh battery
- up to 25 hours talk time over 3G (approx.)
- up to 65 hours music play
Display
- Super AMOLED capacitive touchscreen, 16M colors
- 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
- 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
- Scratch-resistant glass, oleophobic coating
- 3D Touch display
- Dolby Vision/HDR10 compliant
- Wide color gamut display
- True-tone display
- 120 Hz touch-sensing
Connectivity
- Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
- Bluetooth v5.0, A2DP, LE
- comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
- USB 2.0, reversible connector
- with NFC capability that supports Apple Pay only
Camera
- Dual 12 MP Rear-Facing Camera
- phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
- Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
- 7 MP Front-Facing Camera
Build
- Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
- Weight: 208 g (7.34 oz)
- Front/back glass, stainless steel frame
- IP68 dust/water resistant
- Water resistant up to 2 meters and 30 minutes
- Apple Pay (Visa, MasterCard, AMEX certified)