Apple iPhone XS Max Troubleshooting

Apple iPhone XS Max

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Recent Guides

How to fix apps that keep freezing, closing unexpectedly on Apple iPhone XS Max [Troubleshooting Guide]

By Felix | November 23, 2018

Random app problems depicted by freezing and random crashes are usually attributed to memory problems like when the device is already running low on memory. Aside from memory-related issues, malwares, bugs and bad updates are also among other possible triggers. Generally, these problems are software-related and therefore fixable at home. Highlighted in this post are

How to fix an Apple iPhone XS Max alarm that is not working, alarm doesn’t sound [Troubleshooting Guide]

By Felix | November 23, 2018

The built-in Clock app on your phone serves various purposes including alarm functions hence you can use your phone as an alarm clock. To get this done, all you have to do is create the alarm based on your preferences, save it and you’re all set. But then again, random issues do occur and you’d

How to fix an Apple iPhone XS Max that’s frozen or not responding after an iOS update [Troubleshooting Guide]

By Felix | November 22, 2018

A phone usually gets frozen or becomes unresponsive after installing a new system update due to rogue apps or data corruption. The transpiring symptoms are usually minor and therefore easily dealt with by the usual tweaks but others are just too complex that would require more advanced solutions. Highlighted below are recommended workarounds that are

How to fix incoming call delay problem on your Apple iPhone XS Max, incoming call alerts are displayed late [Troubleshooting Guide]

By Grace | November 16, 2018

A number of iPhone owners were relaying a recent issue about incoming call alerts that seemed to appear late on their respective devices. The so-called incoming call delay issue has plagued users of the iPhones running iOS 11 or later platforms. What happens is that when an incoming call arrives, the call alert display comes

How to fix Netflix app that doesn’t load properly, keeps crashing on Apple iPhone XS Max [Troubleshooting Guide]

By Felix | November 15, 2018

One of the most popular video streaming services used on both Android and iOS devices, computers and other smart TVs. All you need is an active Netflix account and strong Internet connection for you to start watching your favorite movies and TV shows virtually on your device. But just like other services, Netflix can also

What to do if iPhone XS Max won’t install updates for apps

By Harvey | November 13, 2018

One of the common problems for iPhones is being unable to install app updates. In today’s troubleshooting episode, we’ll show you how to fix this problem on an iPhone XS Max. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us

How to fix an Apple iPhone XS Max that cannot update iOS via over-the-air (wirelessly) [Troubleshooting Guide]

By Harjie Hisona | November 9, 2018

The fastest way to update your phone is via over-the-air (OTA). In order to install OTA updates, your device must have fast and stable Internet connection. Network connectivity issues from slow browsing to Wi-Fi drops or no Internet access at all are major culprits and therefore must be resolved beforehand. Once the Internet is back

How to fix iMessage that suddenly stops working your Apple iPhone XS Max, unable to send or receive iMessages

By Harjie Hisona | November 9, 2018

Apple also has its own instant messaging service that lets iPhone users send and receive SMS, documents, contact details, photos, videos and other contents to or from other Apple devices. This service is called iMessage. In order to use iMessage, your device must be connected to the Internet either through Wi-Fi or cellular data network.

How to fix an Apple iPhone XS Max microphone that is not working [Troubleshooting Guide]

By Felix | November 8, 2018

There are two possible reasons as to why your iPhone XS Max microphone suddenly stops working. It’s either just the phone system that’s glitching or could be indicating some sort of hardware failures. Before rushing to a service center, it is but recommended to try some applicable workarounds to rule out software errors and glitches

How to fix an Apple iPhone XS Max to gets stuck on recovery mode, unable to restore [Troubleshooting Guide]

By Grace | November 8, 2018

When a device suddenly gets stuck or frozen, it won’t be able to respond to input commands unless the system is rebooted. Aside from memory-related issues, a device can also get stuck when some apps go rogue or when the system is struck by some bugs or malwares. In smartphones that support external storage, a



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 3174 mAh battery
  • up to 25 hours talk time over 3G (approx.)
  • up to 65 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
  • Weight: 208 g (7.34 oz)
  • Front/back glass, stainless steel frame
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)