Apple iPhone XS Max Troubleshooting

Apple iPhone XS Max

What issues are you experiencing?


Recent Guides

How to fix an iPhone XS Max that suddenly keeps crashing or shutting down unexpectedly [Troubleshooting Guide]

By Grace | August 2, 2019

Random crashes and restarts — these are two of the most annoying device symptoms anyone could encounter. These symptoms are usually attributed to software problems like system crashes or errant files and apps. In some cases, a phone would suddenly crash or shutdown unexpectedly due to hardware damage. Hardware-related symptoms usually occur after the phone

How to fix iTunes error 1619 on Apple iPhone XS Max, cannot manage iPhone in iTunes [Troubleshooting Guide]

By Grace | August 2, 2019

When you’re trying to manage your iPhone in iTunes and you get the error code 1619, it’s telling you that the process couldn’t be completed due to many possible reasons including but not limited to the following: iTunes is outdated Internet connection error incorrect registry entry firewall restrictions missing system files iTunes is corrupted or

How to fix an Apple iPhone XS Max to won’t sync with Fitbit [Troubleshooting Guide]

By Grace | August 2, 2019

In order to get started using Fitbit watch or tracker, you will need to connect or pair it to your Fitbit account using a phone or other smart devices. For as long as you have your Fitbit account set up properly, the data collected by your Fitbit device should sync with the Fitbit app/dashboard on

iPhone XS Max Instagram app won’t refresh news feed (Couldn’t refresh feed error)

By Harvey | August 2, 2019

Many iPhone users are wondering what to do with one particularly common Instagram issue: Couldn’t refresh feed error. If you have this issue on your iPhone XS Max, refer to the solutions below. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact

How to fix Skype app that keeps crashing on your Apple iPhone XS Max upon launch or login [Troubleshooting Guide]

By Grace | August 2, 2019

Skype is one of the leading communication apps designed to connect people through online chats and video calls. The number of Skype users continues to grow and thus makes it deemed as the main communication platform over the Internet to-date. Skype comes in different versions including for computer, Android and iOS devices. To get started

How To Fix Face ID Not Working On iPhone XS Max

By Chad | August 2, 2019

The #iPhoneXSMax is one of the latest iPhone models released in the market this year that is a successor to last years iPhone X model. This phone has several improvements such as a larger 6.5 inch Super AMOLED display (which is even bigger than the regular XS model) and a more powerful A12 Bionic processor.

How to screenshot on iPhone XS Max

By Harvey | August 2, 2019

Learning how to screenshot on iPhone XS Max can be handy in some situations. There are times when we simply want to obtain a copy of what we’re seeing right then and there. If you’re wondering how to do it on your iPhone XS Max, then you’re in the right place. Know the simple steps

How to fix apps that are constantly crashing on your Apple iPhone XS Max [Troubleshooting Guide]

By Felix | August 2, 2019

App problems in smartphones are usually due minor errors on the phone system or application itself. That being said, these problems can easily be remedied by some workarounds. Highlighted below are potential solutions and suggested methods to deal with application errors on the new iPhone XS Max handset. You can refer to this walkthrough whenever

How to fix iPhone XS Max that won’t connect to App Store

By Harjie Hisona | May 24, 2019

The App Store is where you download and update apps for your iOS device. This platform is primarily designed for Apple users to have a one-stop-apps-shop like the Play Store on Android devices. For the App Store to work as intended on your iOS device, a stable Internet connection is required. Hence, fixing internet problems

How to fix an Apple iPhone XS Max that won’t sync to car Bluetooth after installing iOS 12.1.4 update [Troubleshooting Guide]

By Felix | February 15, 2019

There are many possible reasons as to why your iPhone won’t connect to a Bluetooth device. Among the underlying causes are signal obstructions, signal interference, system incompatibility, and disabled Bluetooth feature on either device. Proximity or distance between the devices to connect also matters when pairing Bluetooth devices. That said, make sure that your Bluetooth



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 3174 mAh battery
  • up to 25 hours talk time over 3G (approx.)
  • up to 65 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
  • Weight: 208 g (7.34 oz)
  • Front/back glass, stainless steel frame
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)