Apple iPhone XS Max Troubleshooting

Apple iPhone XS Max

What issues are you experiencing?


Recent Guides

How to fix ‘Cellular Update Failed’ error on an Apple iPhone XS Max, cellular data not working after iOS update

By Felix | February 2, 2019

The main problem tackled in this post is a post-update error transpiring on the new iPhone XS Max. It’s regarding cellular data that stops working after updating the phone to the latest iOS version. If ever you’d bumped into an error that says, “Cellular Update Failed” after installing the latest update to iOS, then feel

How to fix an iPhone XS Max with blurry camera issue

By Harvey | February 2, 2019

Hello iPhone fans! Today’s troubleshooting article will answer a few of reported issues for the iPhone XS Max. The main issue addressed in this post will be about iPhone XS blurry camera issue. We plan on posting more of the same article in the coming days so be sure to check out this blog from

What to do if suddenly your Apple iPhone XS Max battery is draining so quickly [Troubleshooting Guide and Battery Saving Tips]

By Grace | February 2, 2019

Is your new iPhone XS Max battery draining so quickly? It may sound odd but possible to occur. To find out what triggers early battery draining problem to occur on your new iOS device and how to deal with, scroll down and read further. Seldom will you hear of new smartphones showing symptoms of rapid

How to fix an iPhone XS Max that keeps showing an iCloud authentication or unsupported Apple ID error [Troubleshooting Guide]

By Harold | February 2, 2019

This post highlights some workarounds and standard solutions to an iCloud problem on the new iPhone XS Mas handset. Read on to find out what to do if ever you won’t be able to sign into iCloud on your new iOS device and instead it prompts an iCloud authentication or unsupported Apple ID error instead.

How to fix slow Internet browsing problem on your Apple iPhone XS Max [Troubleshooting Guide]

By Felix | February 2, 2019

Slow browsing problems can be an isolated issue with the browser app in use, if not a system issue. In smartphones, slow browsing problems are usually attributed to network congestion or corrupted application. This is why it’s imperative to start troubleshooting the browser app first. If the problem continues after ruling out app problems, then

How to fix an Apple iPhone XS Max that won’t connect to Wi-Fi [Troubleshooting Guide]

By Felix | February 2, 2019

One of the key features of every smartphone is Wi-Fi. In order to use this feature, all you have to do is enable Wi-Fi on your phone settings, set up your Wi-Fi network, then connect. Once connected, you can start browsing the web on your phone. Modern smartphones are typically equipped with advanced Wi-Fi capabilities

How to fix an Apple iPhone XS Max that keeps rebooting by itself, infinite boot loops [Troubleshooting Guide]

By Felix | February 2, 2019

Random crashes and reboots (boot loops) are usually attributed to memory problems like when the internal memory of the phone is shrinking. They often occur among other performance issues such as lags and freezes that usually transpire as wear-and-tear symptoms in early devices. However, there are some factors that can trigger the same symptoms to

How to fix an Apple iPhone XS Max touchscreen that’s responding very slowly, delayed touchscreen response problem [Troubleshooting Guide]

By Harjie Hisona | February 2, 2019

Performance issues in mobile devices that are depicted by symptoms of sluggishness, frequent lags, frozen displays, and app crashes are often due to memory problems, particularly insufficient storage. These symptoms are usually seen on early devices but can also occur on new devices when triggered by some factors. In most cases, new devices succumb into

How to fix Facebook app that won’t load or keeps crashing on your Apple iPhone XS Max [Troubleshooting Guide]

By Grace | February 2, 2019

When it comes to social media apps, Facebook emerges among the most popular and widely used applications for both Android and iOS devices. Having said that, many smartphone owners would have that app installed on their recently procured device. Given the app’s reputation, seldom you’d hear Facebook app that’s acting up. But no matter how

How to fix Face ID that is not working on Apple iPhone XS Max [Troubleshooting Guide]

By Felix | February 2, 2019

You picked up your phone, face on the display, then it unlocks. That’s how Face ID is supposed to work. But unfortunately, there are some factors that cause Face ID to fail or stop working. While this may not be a widespread issue, it can occur to your new iPhone XS Max sooner or later,



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 3174 mAh battery
  • up to 25 hours talk time over 3G (approx.)
  • up to 65 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
  • Weight: 208 g (7.34 oz)
  • Front/back glass, stainless steel frame
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)