Apple iPhone XS Max Troubleshooting

Apple iPhone XS Max

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Recent Guides

What to do if your iPhone XS Max is getting weak Wi-Fi signal, poor Wi-Fi reception [Troubleshooting Guide]

By Harjie Hisona | April 3, 2019

Wi-Fi problems in mobile devices may occur in various symptoms. Aside from No connectivity, poor reception or weak Wi-Fi signal also denotes a wireless problem. In fact, poor reception often leads to intermittent Wi-Fi internet connection. Even the highest-tiered LTE devices would encounter these same problems. Network outages are usually the trigger but there are

What to do if iPhone XS Max won’t pair with car Bluetooth

By Harvey | April 3, 2019

Hello Apple fans! This troubleshooting post gives the troubleshooting steps that you can do if you’re having an issue pairing your iPhone XS Max with your car Bluetooth. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this page. When describing your issue,

How to fix an Apple iPhone XS Max that suddenly won’t turn on [Troubleshooting Guide]

By Grace | April 3, 2019

There are two main reasons as to why an iPhone suddenly shuts down and refuses to power on. It may be just experiencing some random software errors that caused the power system to fail. In worse case scenarios, the phone may not be able to power on due to hardware damage. Power issues attributed to

How to fix an Apple iPhone XS Max that has no Internet access even if connected to Wi-Fi network [Troubleshooting Guide]

By Grace | April 3, 2019

Old and new smartphones can give into network problems at any time and the transpiring symptoms may vary. The solutions highlighted in this post are specifically applied to the new iPhone XS Max that has no Internet access even if it’s already connected to the Wi-Fi network. Odd as it may sound but it happens

How to fix an Apple iPhone XS Max that won’t pair or connect to third-party Bluetooth device [Troubleshooting Guide]

By Felix | April 3, 2019

One of the most useful features most contemporary devices integrate is the advanced Bluetooth technology. New high-end smartphones including Apple’s recently rolled out iPhone Xs Max have it among their key offers. Utilizing this feature on your new iOS device typically requires enabling its Bluetooth feature. Once enabled, it’s all set to pair with and

Apple iPhone XS Max System Resets Guide: Soft reset, Force restart, Reset all settings, Reset network settings, Factory reset

By Grace | April 3, 2019

Resets are part of the regular system management process in mobile devices. They are also used to deal with various software errors inflicting minor and major symptoms among smartphones. System resets are carried out in different ways. There’s a reset to clear and restore specific functions and there’s also a reset to wipe everything from

How to fix Apple iPhone XS Max apps that won’t update, unable to download and install app updates [Troubleshooting Guide]

By Felix | April 3, 2019

Problems on updating and downloading apps on an iPhone can occur due to various reasons including network problems/congestion, Apple server downtimes, invalid Apple IDs, iPhone restrictions, and insufficient storage, to name some. This post will help you troubleshoot a similar problem with the iPhone XS Max apps that won’t update. You can try the given

How to fix AirDrop that stopped working on your Apple iPhone XS Max after updating iOS [Troubleshooting Guide]

By Harjie Hisona | April 3, 2019

When it comes to more secure file transfers between Apple devices, AirDrop emerges among the best options. It is a Bluetooth-like feature embedded into the recent Apple devices including later iPhones, iPads and Mac computers. With AirDrop feature, you will be able to wirelessly beam different contents from your Mac computer to your iOS devices

How to fix ‘Cellular Update Failed’ error on an Apple iPhone XS Max, cellular data not working after iOS update

By Felix | April 2, 2019

The main problem tackled in this post is a post-update error transpiring on the new iPhone XS Max. It’s regarding cellular data that stops working after updating the phone to the latest iOS version. If ever you’d bumped into an error that says, “Cellular Update Failed” after installing the latest update to iOS, then feel

What to do if suddenly your Apple iPhone XS Max battery is draining so quickly [Troubleshooting Guide and Battery Saving Tips]

By Grace | April 2, 2019

Is your new iPhone XS Max battery draining so quickly? It may sound odd but possible to occur. To find out what triggers early battery draining problem to occur on your new iOS device and how to deal with, scroll down and read further. Seldom will you hear of new smartphones showing symptoms of rapid



  • 4 GB RAM
  • 64 / 256 / 512 GB ROM
  • no microSD card slot


  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 3174 mAh battery
  • up to 25 hours talk time over 3G (approx.)
  • up to 65 hours music play


  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.5 inches, 102.9 cm2 (~84.4% screen-to-body ratio)
  • 1242 x 2688 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • 3D Touch display
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera


  • Dimensions: 157.5 x 77.4 x 7.7 mm (6.20 x 3.05 x 0.30 in)
  • Weight: 208 g (7.34 oz)
  • Front/back glass, stainless steel frame
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)