Apple iPhone XR Troubleshooting

What issues are you experiencing?

Operating System

Recent Guides

How to fix your Apple iPhone XR that is overheating [Troubleshooting Guide]

By Harjie Hisona | November 29, 2018

Smartphones normally heat up after hours of prolonged and extensive usage like when streaming videos and music, playing video games, and likewise when charging. Other instances where your device may become warm would include but not limited to update and app installation, iOS restore and when using graphics-intensive or augmented reality apps or features. In

How to fix Gmail app that’s not working, keeps crashing on your Apple iPhone XR

By Harjie Hisona | November 23, 2018

There are many reasons as to why Gmail app won’t load or keeps crashing on your iPhone XR. Emerging among the common triggers are network connection errors, server downtimes, account security issues, incorrect settings, bad updates, software glitches and random bugs. Other iPhone owners who have had trouble using Gmail app on their respective devices

How to fix Apple Music that is not working on your Apple iPhone XR [Troubleshooting Guide]

By Grace | November 23, 2018

If you own an Apple device and are into music, then you must have subscribed to Apple Music on your device. With Apple Music, you can take advantage of Apple’s whole streaming subscription service. But before you can benefit from the service, you need to register or subscribe to Apple Music on your device. Once

How to fix Apple iPhone XR stuck on headphone mode [Troubleshooting Guide]

By Felix | November 23, 2018

You’re certain that nothing is plugged into the headphone jack of your iPhone but when you press the volume controls, it says “Headphones.” Apparently, your iPhone is stuck on headphone mode. Something must have triggered the device to think that it’s still on headphone mode even when no headphones are plugged in. Often times, it’s

How to fix an Apple iPhone XR that cannot make phone calls, outgoing calls not working

By Harold | November 16, 2018

Calling problems in smartphones are usually attributed to network errors like temporary outages or unexpected technical problems on the network base. Other cases are tied to account problems from unsettled bills or account security issues. Software-related factors would include incorrect settings, bad updates, as well as rogue apps. The worst possible cause is hardware damage.

How to fix an Apple iPhone XR that cannot receive phone calls, incoming call problems [Troubleshooting Guide]

By Harjie Hisona | November 16, 2018

Calling problems in mobile devices can occur due to several reasons. Network connectivity issues including outages, account-related issues, system errors, and hardware problems are generally the underlying causes. Thus working on each of these factors would be necessary when dealing with network problems. Tackled in this post is a relevant issue on the new iPhone

How to fix Facebook app that keeps crashing, doesn’t load properly on your Apple iPhone XR [Troubleshooting Guide]

By Grace | November 15, 2018

Almost all smartphone users have the Facebook app installed on their respective devices. Needless to say, checking on Facebook news feed is now becoming part of everyone’s daily routine. Hence, it would surely cause a lot of trouble to many people if Facebook app suddenly doesn’t work as intended. Though it’s very seldom will you

How to fix an Apple iPhone XR touchscreen that’s responding very slowly, delayed touchscreen response issue [Troubleshooting Guide]

By Felix | November 15, 2018

Delayed touchscreen response in smartphones can also be associated with lags (when using certain apps) or slow browsing (when browsing through websites and pages). These symptoms usually occur when the internal memory of the phone is shrinking, thus these symptoms are typically seen on early devices. But new devices aren’t totally free from showing such

How to fix intermittent charging issue on your Apple iPhone XR, wireless charging interference [Troubleshooting Guide]

By Grace | November 14, 2018

Charging problems in mobile devices can be attributed to software errors or hardware damage. Symptoms may vary depending on the underlying cause. Tackled in this post is on intermittent charging as well as wireless charging interference with the new Apple iPhone XR. This means that the phone is still able to charge through wired or

How to fix poor Wi-Fi reception or weak Wi-Fi signal on your Apple iPhone XR

By Harold | November 9, 2018

When your iPhone is getting poor Wi-Fi reception or weak Wi-Fi signal, it’s likely due to the distance between your device and the wireless router. You may have to consider moving closer to where the source of your Wi-Fi connection is and check if the signal strength gets better. Aside from distance, Wi-Fi barriers or


  • 3 GB RAM
  • 64 / 128 / 256 GB ROM
  • no microSD card slot
  • iOS 12
  • Apple A12 Bionic
  • Hexa-core (2x Vortex + 4x Tempest)
  • Apple GPU (4-core graphics)
  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter
Battery Life
  • Non-removable Li-Ion 2942 mAh battery (10.13 Wh)
  • up to 22 hours talk time over 3G (approx.)
  • up to 64 hours music play
  • IPS LCD capacitive touchscreen, 16M colors
  • 6.1 inches, 90.3 cm2 (~79.0% screen-to-body ratio)
  • 828 x 1792 pixels, 19.5:9 ratio (~326 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • Dolby Vision/HDR10 compliant
  • Wide color gamut display
  • True-tone display
  • 120 Hz touch-sensing
  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only
  • Dimensions: 150.9 x 75.7 x 8.3 mm (5.94 x 2.98 x 0.33 in)
  • Weight: 194 g (6.84 oz)
  • Front/back glass, aluminum frame (7000 series)
  • Nano-SIM and e-SIM
  • IP67 dust/water resistant (up to 1m for 30 mins)
  • Apple Pay (Visa, MasterCard, AMEX certified)