Apple iPhone X Troubleshooting

Apple iPhone X

What issues are you experiencing?

Recent Guides

Easy ways to fix an iPhone X unresponsive screen issue [troubleshooting guide]

By Harvey | April 3, 2019

Having an unresponsive screen issue in an expensive #iPhoneX seems crazy but it happens. If you are one of the unfortunate ones to experience the problem, you’re in luck. Today, we bring you the solutions that you can take to fix this problem. Let us know by contacting us using the link below if any

How to fix an iPhone X that keeps crashing, shutting down randomly after updating iOS [Troubleshooting Guide]

By Grace | April 3, 2019

Seldom will it occur on a highest-tiered smartphone to succumb into performance issues especially those with a 64GB memory capacity. Nonetheless, there are certain factors that would make this possible and a faulty update is among them. This is what some users of the new iPhone X encountered after installing the latest iOS update. If

Apple iPhone X Reset Guide: How to perform a soft reset, hard reset or force restart, factory reset or master reset on your new iPhone [Tutorials]

By Harjie Hisona | April 3, 2019

A restart or soft reset is often the key to resolving minor issues with software in mobile devices. When a soft reset fails to fix  the problem, it’s when you will resort to performing other types of reset including a hard reset or force restart, and master reset or factory reset. Learn how to carry

Why does my iPhone X unable to connect to Wi-Fi, no Internet access and how to fix it? [Troubleshooting Guide]

By Grace | April 3, 2019

Connecting to the Internet on your iOS device is supposed to be quick and easy but it’s not always the case to some people. Here in this post, we will tackle a similar issue on a particular iOS device and that is the new iPhone X handset. Read on to find out why you cannot

How to fix apps that won’t update on an iPhone X, app update failed [Troubleshooting Guide]

By Grace | April 3, 2019

Keeping device software up-to-date is recommended to keep it as bug-free as possible and performing at its best. The same thing goes for mobile apps. App developers usually push updates to add more functionality to their apps and likewise keep their apps free from bugs and glitches. In iOS devices, apps can easily be updated

How to fix an iPhone X audio problem on buzzing speaker, inaudible sound output [Troubleshooting Guide]

By Grace | April 3, 2019

Audio problems can either be attributed to a faulty hardware or software glitch. In most cases, the latter factor is to blame. Bad update, incorrect settings, and errant apps are among the usual triggers. Good thing though because these can be dealt with by some workarounds. Below is a rundown of solutions and suggested workarounds

How to fix an iPhone X that is stuck on Recovery Mode [Troubleshooting Guide]

By Grace | April 3, 2019

There are many possible reasons as to why your iPhone gets stuck on the Connect to iTunes or recovery mode screen due to a failed iOS update, incomplete iOS restore, or failed jailbreak. All these are attributed to software problems. On the other hand, if your iPhone can get stuck due to hardware damage. This

How to fix iPhone X wifi issues: keeps disconnecting from wifi networks

By Harvey | April 3, 2019

As there’s a lot of #iPhoneX users asking help with connection issues, we realize that we need to publish another troubleshooting article to address them. If you have a wifi or connectivity issue on your own iPhone X device, make sure to browse through the cases and see if our solutions will help. Before we

Why does your iPhone X won’t connect to Wi-Fi and how to fix it (easy steps)

By Grace | April 3, 2019

When your iPhone refuses to connect to Wi-Fi, it may be due to a problem with the wireless router or something is wrong with your device. Your device cannot connect to Wi-Fi if you’re in a network router-to-modem setup and that the router is actually not connected to the modem. The same thing happens when

Specifications

Memory

  • 3 GB RAM
  • 64 / 128GB ROM
  • no microSD card slot

OS & CPU

  • iOS 11.1
  • Apple A11 Bionic
  • Hexa-core 2.39 GHz (2x Monsoon + 4x Mistral)
  • Apple GPU (three-core graphics)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Lightning to 3.5 mm headphone jack adapter

Battery Life

  • Non-removable Li-Ion 2716 mAh battery
  • up to 19 hours talk time over 3G (approx.)
  • up to 60 hours music play

Display

  • Super AMOLED capacitive touchscreen
  • 5.8 inches, 84.4 cm2 (~82.9% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass
  • 3D Touch display
  • Dolby Vision/HDR10 compliant

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

  • Dual 12 MP Rear-Facing Camera
  • phase detection autofocus, OIS, 2x optical zoom, quad-LED (dual tone) flash
  • Geo-tagging, simultaneous 4K video and 8MP image recording, touch focus, face/smile detection, HDR (photo/panorama)
  • 7 MP Front-Facing Camera

Build

  • Dimensions: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
  • Weight: 174 g (6.14 oz)
  • IP67 certified – dust and water resistant
  • Water resistant up to 1 meter and 30 minutes
  • Nano SIM
  • Apple Pay (Visa, MasterCard, AMEX certified)