Encountering issues when trying to turn your iPhone 13 on or off can be both frustrating and concerning. Whether you’re dealing with a blank screen, a frozen Apple logo, or unresponsive buttons, it’s essential to find a reliable solution. This troubleshooting guide aims to walk you through various methods to resolve these common power-related problems, getting your iPhone 13 back to its fully functional state.
1. Fixing An iPhone That Won’t Turn On: Force Restart your iPhone 13
When it comes to fixing iOS devices that won’t turn on, the first thing you need to do is the forced restart.
As you know, your iPhone 13 doesn’t have a user-removable battery, so when iOS crashes, you can’t just pull the battery out to make the phone respond again.
However, there’s a procedure you can do to simulate the battery pull, and that’s the forced restart. Here’s how it’s done on your iPhone:
Step 1: Quickly press and release the Volume Up button, and then the Volume Down button.
Step 2: Immediately after that, press and hold the Power button for 10 seconds or more.
Step 3: If the Apple logo appears on your iPhone screen, release the Power button.
If you can successfully make the Apple logo appear on the screen, then it’s a sign that the problem is just due to a system crash and not that serious.
Allow your iPhone 13 to continue the boot process. It should be able to reach the lock screen.
However, if it’s still not responding after doing this procedure, then try the next solution.
2. Charge your iPhone & do the Forced Restart
Another possibility that you need to rule out is that your new iPhone 13 battery might drained. Sometimes, the firmware will if you allow your device to run out of battery.
As a result, your iPhone won’t respond to its charger as the firmware can’t recognize it’s being charged. But that doesn’t mean it’s not charging. It still charges but the charging symbol doesn’t show on the screen.
You can still fix your device even if it doesn’t respond to its charger and here’s how you do it:
Step 1: Plug the working power adapter to an electrical outlet.
Step 2: Connect your iPhone 13 to the charger using the USB cable that comes with it.
Step 3: Regardless of whether you see the charging screen or not, leave it connected to the charger for at least 10 minutes.
Step 4: After that and while your device is still connected to the charger, press and quickly release the Volume Up and then the Volume Down button.
Step 5: Immediately after that, press and hold the side button for 10 seconds or more.
Step 6: If you see the Apple logo, release the Power key. Your iPhone should boot up.
Wait for the boot process to be completed and try using your device to see if it works the way it should.
Basically, the first and the second solutions have been proven to be effective in fixing iPhones that’s stuck on the black screen and won’t respond.
There are times when you need to boot your device into the recovery mode or DFU mode to make it respond again.
However, if the screen remains black even after this, then you have no other choice but to do the next solution.
3. Have your iPhone checked
Most of iOS users know that they can’t just open their iPhone/iPad up even if they have sufficient knowledge on how to tear their devices down and put them back together.
When it comes to a hardware glitch or issue, it’s better to have an Apple-authorized technician to check the device. So if your iPhone 13 is still not turning on even if you’ve recently installed the latest iOS versions, your next option is to go to the nearest Apple Store or shop and have it checked.
There is always a possibility that your device has either liquid or physical damage. That’s why it’s better that you let a technician do it for you.
However, we also suggest to connect your iPhone to a computer or Mac and try to make it boot up into DFU mode to see if it’s still capable of entering the recovery mode screen.
If it responds to a computer, maybe the battery is just drained and it’s not responding to the charger because the cable or the charger is broken.
Needless to say, make sure both the charger and the cable are working before deciding to have the device fixed by a professional. Doing so will probably save you from spending a few hundred dollars.
Why Your iPhone Won’t Turn On
There are several reasons why your iPhone isn’t turning on. You might think your device is broken if the Apple logo won’t appear on the screen when try to power it up, but most of the time, such a problem isn’t really that serious.
In fact, you might only need to do a couple of procedures to fix iPhone stuck on a black screen and won’t respond.
The most common reason as to why your iPhone won’t turn on is when the firmware crashes. This will leave your device become unresponsive even to the changer. When it happens, you may not be able to restart your iPhone.
Another possibility is that the iPhone battery may have been drained completely. But the thing is that if it’s just a drained battery, your device should respond when you connect it to its charger.
However, if you’ve already tried that and your iPhone 13 doesn’t charge, then it’s a possible system crash as well.
The worst case scenario here is that your iPhone might have physical or liquid damage, most especially if there are cracks, scratches or dents on your device. For hardware issues, your only option is to get Apple support or bring your phone to a tech.
But assuming that you don’t know the reason why your iOS device won’t turn on, then here are some of the things you can do that can safely bring your iPhone back to life provided the problem isn’t serious.
FAQ: How to Fix iPhone 13 That Won’t Turn On
1. Q: My iPhone 13 is unresponsive and won’t turn on. What could be the issue?
A: There are several potential reasons for your iPhone 13 not turning on, including software glitches, power issues, hardware damage, or a drained battery.
2. Q: What should I do if my iPhone 13 won’t turn on?
A: If your iPhone 13 won’t turn on, try following the steps above.
3. Q: Can a drained battery cause my iPhone 13 not to turn on?
A: Yes, if your iPhone’s battery is completely drained, it may not turn on. Connect it to a power source using a Lightning cable and USB port, and let it charge for at least 30 minutes before attempting to turn it on again.
4. Q: How do I check if my iPhone 13’s USB port is working properly?
A: Try using a different Lightning cable and charger to see if the issue lies with the USB port. If the phone charges with a different cable and charger, the USB port is likely not the problem.
5. Q: Should I back up my data before attempting any fixes?
A: Yes, it’s always a good idea to back up your iPhone 13 before attempting any troubleshooting steps to prevent data loss.
6. Q: How can debris or lint affect my iPhone 13’s functionality?
A: Debris or lint in the Lightning port can block the connection and prevent proper charging. Clean the port gently using a soft, dry brush or compressed air to remove any potential obstructions.
7. Q: What is a “Force Restart” or “Hard Reset”?
A: A force restart (hard reset) involves quickly pressing and releasing the volume up button, then quickly pressing and releasing the volume down button, and finally, holding the side button until the Apple logo appears. This action can help resolve minor software glitches that may be causing the issue.
8. Q: If a force restart doesn’t work, what else can I try?
A: If a force restart doesn’t resolve the issue, you can try restoring your iPhone 13 using iTunes or Finder. Make sure you have a recent backup before attempting the restore.
9. Q: How do I restore my iPhone 13 using iTunes or Finder?
A: Connect your iPhone 13 to your computer (Mac with macOS Catalina or macOS Mojave, or PC with iTunes). Launch iTunes or Finder, locate your device, and follow the on-screen instructions to initiate the restore process.
10. Q: What if my iPhone 13 has hardware damage? Can I fix it myself?
A: If your iPhone 13 has hardware damage, it’s generally not recommended to attempt repairs yourself, as it may void the warranty or cause further damage. Contact Apple or an authorized repair center for professional assistance.
11. Q: Can I fix a software glitch causing the issue on my own?
A: Yes, software glitches can often be resolved by restoring your iPhone 13 using iTunes or Finder. This process reinstalls the operating system and may fix any underlying software issues.
12. Q: Should I use a third-party lightning cable for charging and data transfer?
A: It’s best to use genuine Apple Lightning cables or MFi (Made for iPhone/iPad) certified third-party cables to ensure compatibility and prevent potential damage to your iPhone 13.
13. Q: Can I use iCloud to back up my data before attempting a restore?
A: Yes, you can use iCloud to back up your data. However, for a complete backup that includes app data and settings, it’s recommended to perform a backup using your computer and iTunes or Finder.
14. Q: If I can’t fix the issue on my own, what are my options for repair?
A: If the standard repair steps don’t work, and your iPhone 13 is still under warranty, contact Apple or an authorized service provider for assistance. They can diagnose and repair the device professionally.
Remember that attempting DIY repairs on your iPhone 13 may lead to further damage or void your warranty, so proceed with caution and seek professional help if needed.