Apple iPhone 11 Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Camera

Audio

Screen

  • Responding to touch inputs very slowly
  • Got stuck on a black screen
  • Screen keeps on flickering
  • Shows some dead pixels on the  screen

Storage

  • How to free up some storage space
  • Where to find pictures taken
  • Not enough space for some apps

Recent Guides

How to fix Messenger that keeps crashing, won’t load properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | November 7, 2019

The number of smartphone owners having Facebook account is increasing by the day and so as those who are using Messenger for instant messaging. The continuous roll-out of new features and frequent enhancements make this messaging platform even more credible, thus constantly drawing more subscribers. But the fact that Messenger is an online application also

What to do if your Apple iPhone XS suddenly shuts down and won’t turn on [Troubleshooting Guide]

By Harjie Hisona | November 7, 2019

Power issues on smartphones that suddenly refuses to power on can be attributed to major system errors and hardware damage. When the phone suddenly shuts down and gets stuck on blank or black screen, that’s usually due to major system crashes. And usually these symptoms lead to a general conclusion that the phone doesn’t turn

How to fix lagging and freezing problems on your Apple iPhone XS

By Harold | November 7, 2019

Lagging and freezing are among the most common performance-related problems reported by owners of the Apple iPhone XS who recently updated their devices to iOS 12.1.4. Seldom will you hear of a new Apple device to act up. But it’s not an impossible circumstance especially after installing a new system update. In fact, many iOS

How to fix an Apple iPhone XS that won’t sync to car Bluetooth, Apple CarPlay not working after an update [Troubleshooting Guide]

By Felix | November 7, 2019

CarPlay lets you give commands to your car’s Bluetooth system through Siri. This allows you to access certain apps for use in your car without taking your eyes off the road. With CarPlay, you can connect your iPhone to your car and display a simplified iOS-like interface on its infotainment system using Apple’s standard. Modern

Messages stopped working on Apple iPhone XS after iOS 12.2 update

By Grace | November 7, 2019

Some owners of the Apple iPhone XS have been complaining because Messages stopped working all of the sudden after they’ve updated their devices to iOS 12.2. On March 25, Apple rolled out the latest iOS update for iPhone 5s and later iPhones and iPad devices. The update is pushed to address a denial of service

How to fix poor Wi-Fi reception or weak Wi-Fi signal on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Greater distance from the router could cause poor Wi-Fi reception or weak Wi-Fi signal on your iPhone XR. Thick walls and glass window pane could also affect the Wi-Fi reception on your device. If you’ve tried placing your phone near the wireless router/modem and still you’re getting a poor Wi-Fi reception or weak Wi-Fi signal,

How to fix slow charging issue on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Defective battery connector and faulty hardware on your device might trigger a slow charging issue. Random bugs from software updates can also add up as a factor for such issue to occur. This has been a dilemma to some iPhone XS users and few users already reported this problem. As new software versions are being

How to fix Visual Voicemail that is not working on Apple iPhone XS after iOS 12.1 update [Troubleshooting Guide]

By Grace | November 6, 2019

As the name implies, visual voicemail refers to a direct-access voicemail with a visual interface that presents a list of messages for playback. With visual voicemail, you can simply scan through all your messages, have a visual summary of who called and when that call was made and select which message to listen to right

How to fix an Apple iPhone XS that is stuck on headphone mode, speakers not working [Troubleshooting Guide]

By Harjie Hisona | November 6, 2019

Do you have an iPhone XS that’s stuck on headphone mode? Learn why it happens and how to fix it as you read further.  You are certain that no headphones are plugged in to your iPhone XS headphone jack but for some reasons, you still see a Headphones volume indicator when you adjust the volume

What to do if your Apple iPhone XS won’t pair or connect to a Bluetooth accessory? [Troubleshooting Guide]

By Harold | November 6, 2019

With Bluetooth technology, you can make hands-free calls on a headset while driving your car, listen to music on wireless speakers, typing through wireless keyboards, or print documents in another room. All these and more can be achieved from simply enabling Bluetooth feature on your new iPhone XS and then get it paired with your

Specifications

Memory

  • 64GB 4GB RAM
  • 128GB 4GB RAM
  • 256GB 4GB RAM
  • no microSD card slot

OS & CPU

  • iOS 13
  • Apple A13 Bionic (7 nm+)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery

  • Non-removable Li-Ion 3110 mAh battery
  • Fast battery charging 18W
  • Qi wireless charging
  • Reverse wireless charging

Display

  • IPS LCD capacitive touchscreen, 16M colors
  • 6.1 inches, 90.3 cm2 (~79.0% screen-to-body ratio)
  • 828 x 1792 pixels, 19.5:9 ratio (~326 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • True-tone
  • Wide color gamut

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

Main Camera

  • 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, PDAF, OIS
  • 12 MP, f/2.4, 13mm (ultrawide)
  • Quad-LED dual-tone flash, HDR (photo/panorama)
  • [email protected]/30/60fps, [email protected]/60/120/240fps, HDR, stereo sound rec.

Selfie Camera

Build

  • Dimensions: 150.9 x 75.7 x 8.3 mm (5.94 x 2.98 x 0.33 in)
  • Weight: 194 g (6.84 oz)
  • Front/back glass, aluminum frame (7000 series)
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) - for China
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)