Apple iPhone 11 Troubleshooting

Apple iPhone XS

What issues are you experiencing?

Camera

Audio

Screen

  • Responding to touch inputs very slowly
  • Got stuck on a black screen
  • Screen keeps on flickering
  • Shows some dead pixels on the  screen

Storage

  • How to free up some storage space
  • Where to find pictures taken
  • Not enough space for some apps

Recent Guides

How to fix iPhone XS that has No Internet even if Wi-Fi status says Connected [Troubleshooting Guide]

By Grace | November 7, 2019

Network problems in mobile devices may transpire in various symptoms. And one of the most widespread is No Internet connection. There are also instances when the transpiring symptom seems to be a bit odd. An example of this is when a device cannot access the Internet even if it’s already connected to Wi-Fi network. This

Easy steps on how to insert or remove SIM card for iPhone XS

By Harvey | November 7, 2019

Knowing how to insert and remove a SIM card in an iPhone XS is useful, especially when troubleshooting network problems. This short tutorial will show you how to do both. Whether you’re a newbie who does not know how to insert a SIM card, or a seasoned user who’s troubleshooting a problem, you’ll find this

How to fix Visual Voicemail that stops working on Apple iPhone XS after updating to iOS 12.1.4 [Troubleshooting Guide]

By Grace | November 7, 2019

Every new iOS update released by Apple has negative outcomes. Although updates are generally intended to serve good purpose, it is inevitable for them to embed some bugs that can trigger various types of post-update issues. Update bugs may affect certain apps and features as well as system services. Oftentimes, post-update issues are minor and

What to do if iPhone XS won’t connect to wifi at work

By Harvey | November 7, 2019

We’re not expecting many iPhone XS issues at this time but we recently receive some connection-related problems so here we are. This post will answer a fairly common issue with iPhones — unable to connect to one particular wifi network. In the case shown below, a user is unable to connect to the internet using

How to delete apps on iPhone XS

By Grace | November 7, 2019

Deleting an app on an iPhone is fairly simple. You can delete apps from the Home screen, through the iPhone storage, or using iTunes. If you’re new to iOS and wondering how to delete apps on the iPhone XS handset, then this post will help you out. Read further for more detailed walkthroughs. Deleting apps

How to fix error on “iPhone XS is disabled. Connect to iTunes” [Troubleshooting Guide]

By Felix | November 7, 2019

Locked out of your Apple iPhone XS or iPhone XS is disabled? Well, that happens because everyone forgets. But no need to freak out yet because you still have a chance to get your iPhone back. This error typically occurs when you enter an incorrect passcode on your iPhone in six consecutive times. When this

What to do if iPhone XS screen is unresponsive

By Harvey | November 7, 2019

Welcome to another iPhone XS troubleshooting article. This post will address another common problem for iPhones — screen freezing or becoming unresponsive. If you have a similar issue, this post might help. Before we proceed, we want to remind you that you can contact us by using the link provided at the bottom of this

How to fix Messenger that keeps crashing, won’t load properly on your Apple iPhone XS [Troubleshooting Guide]

By Grace | November 7, 2019

The number of smartphone owners having Facebook account is increasing by the day and so as those who are using Messenger for instant messaging. The continuous roll-out of new features and frequent enhancements make this messaging platform even more credible, thus constantly drawing more subscribers. But the fact that Messenger is an online application also

What to do if your Apple iPhone XS suddenly shuts down and won’t turn on [Troubleshooting Guide]

By Harjie Hisona | November 7, 2019

Power issues on smartphones that suddenly refuses to power on can be attributed to major system errors and hardware damage. When the phone suddenly shuts down and gets stuck on blank or black screen, that’s usually due to major system crashes. And usually these symptoms lead to a general conclusion that the phone doesn’t turn

Specifications

Memory

  • 64GB 4GB RAM
  • 128GB 4GB RAM
  • 256GB 4GB RAM
  • no microSD card slot

OS & CPU

  • iOS 13
  • Apple A13 Bionic (7 nm+)

Audio

  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery

  • Non-removable Li-Ion 3110 mAh battery
  • Fast battery charging 18W
  • Qi wireless charging
  • Reverse wireless charging

Display

  • IPS LCD capacitive touchscreen, 16M colors
  • 6.1 inches, 90.3 cm2 (~79.0% screen-to-body ratio)
  • 828 x 1792 pixels, 19.5:9 ratio (~326 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • True-tone
  • Wide color gamut

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS, GALILEO, QZSS
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only

Camera

Main Camera

  • 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, PDAF, OIS
  • 12 MP, f/2.4, 13mm (ultrawide)
  • Quad-LED dual-tone flash, HDR (photo/panorama)
  • [email protected]/30/60fps, [email protected]/60/120/240fps, HDR, stereo sound rec.

Selfie Camera

Build

  • Dimensions: 150.9 x 75.7 x 8.3 mm (5.94 x 2.98 x 0.33 in)
  • Weight: 194 g (6.84 oz)
  • Front/back glass, aluminum frame (7000 series)
  • Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) - for China
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)