Apple iPhone 11 Pro Troubleshooting

Apple iPhone XS

What issues are you experiencing?



  • How to take screenshots
  • Camera Has Black Spot
  • Out-of-focus and blurry camera
  • Camera keeps closing by itself

Recent Guides

What to do if your Apple iPhone XS suddenly shuts down and won’t turn on [Troubleshooting Guide]

By Harjie Hisona | November 7, 2019

Power issues on smartphones that suddenly refuses to power on can be attributed to major system errors and hardware damage. When the phone suddenly shuts down and gets stuck on blank or black screen, that’s usually due to major system crashes. And usually these symptoms lead to a general conclusion that the phone doesn’t turn

How to fix lagging and freezing problems on your Apple iPhone XS

By Harold | November 7, 2019

Lagging and freezing are among the most common performance-related problems reported by owners of the Apple iPhone XS who recently updated their devices to iOS 12.1.4. Seldom will you hear of a new Apple device to act up. But it’s not an impossible circumstance especially after installing a new system update. In fact, many iOS

How to fix an Apple iPhone XS that won’t sync to car Bluetooth, Apple CarPlay not working after an update [Troubleshooting Guide]

By Felix | November 7, 2019

CarPlay lets you give commands to your car’s Bluetooth system through Siri. This allows you to access certain apps for use in your car without taking your eyes off the road. With CarPlay, you can connect your iPhone to your car and display a simplified iOS-like interface on its infotainment system using Apple’s standard. Modern

Messages stopped working on Apple iPhone XS after iOS 12.2 update

By Grace | November 7, 2019

Some owners of the Apple iPhone XS have been complaining because Messages stopped working all of the sudden after they’ve updated their devices to iOS 12.2. On March 25, Apple rolled out the latest iOS update for iPhone 5s and later iPhones and iPad devices. The update is pushed to address a denial of service

How to fix Apple iPhone XS apps that disappeared from Home screen after iOS 12.2 update [Troubleshooting Guide]

By Felix | November 7, 2019

As much as Apple focused to maintain the stability of both the software and hardware aspects of every iOS device by regularly rolling out OS updates, users are still facing various issues after a new iOS update implementation. One of the major issues that was linked to the recently rolled out iOS 12.2 update is

How to fix poor Wi-Fi reception or weak Wi-Fi signal on iPhone XR after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Greater distance from the router could cause poor Wi-Fi reception or weak Wi-Fi signal on your iPhone XR. Thick walls and glass window pane could also affect the Wi-Fi reception on your device. If you’ve tried placing your phone near the wireless router/modem and still you’re getting a poor Wi-Fi reception or weak Wi-Fi signal,

How to fix slow charging issue on iPhone XS after iOS 13.2 update [Troubleshooting Guide]

By Ronald | November 6, 2019

Defective battery connector and faulty hardware on your device might trigger a slow charging issue. Random bugs from software updates can also add up as a factor for such issue to occur. This has been a dilemma to some iPhone XS users and few users already reported this problem. As new software versions are being

What to do if your Apple iPhone XS won’t pair or connect to a Bluetooth accessory? [Troubleshooting Guide]

By Harold | November 6, 2019

With Bluetooth technology, you can make hands-free calls on a headset while driving your car, listen to music on wireless speakers, typing through wireless keyboards, or print documents in another room. All these and more can be achieved from simply enabling Bluetooth feature on your new iPhone XS and then get it paired with your

How to deal with display issues on screen burn-in and green lines on Apple iPhone XS [Troubleshooting Guide]

By Felix | November 6, 2019

Screen burn-in is an unusual display symptom depicted by a static image shown on the left of the screen for a long time and then gets turned into the display permanently. Some iPhone XS owners perceived this occurrence when they left their phone’s idle or sitting on the Home screen for quite a while. This

How to fix No Service error on an iPhone XS, cannot connect to cellular data network [Troubleshooting Guide]

By Grace | November 6, 2019

A No service error denotes a network connection error, which prevents your device from establishing network connection and so you won’t be able to use network connectivity features of your phone. Basic services like SMS and MMS messaging, calling, and mobile data/internet connection are likewise unavailable. Network-related errors like this No service is the fact



  • 64GB 6GB RAM
  • 256GB 6GB RAM
  • 512GB 6GB RAM
  • no microSD card slot


  • iOS 13
  • Apple A13 Bionic (7 nm+)


  • comes with a stereo loudspeaker
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound


  • Non-removable Li-Ion 3190 mAh battery
  • Fast battery charging 18W
  • USB Power Delivery 3.0
  • Qi wireless charging
  • Reverse wireless charging


  • OLED capacitive touchscreen, 16M colors
  • 5.8 inches, 84.4 cm2 (~82.1% screen-to-body ratio)
  • 1125 x 2436 pixels, 19.5:9 ratio (~458 ppi density)
  • Scratch-resistant glass, oleophobic coating
  • True-tone
  • Wide color gamut
  • Dolby Vision
  • HDR10
  • 120 Hz touch-sensing


  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, hotspot
  • Bluetooth v5.0, A2DP, LE
  • USB 2.0, reversible connector
  • with NFC capability that supports Apple Pay only


Main Camera

  • 12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, PDAF, OIS
  • 12 MP, f/2.0, 52mm (telephoto), 1/3.4", 1.0µm, PDAF, OIS, 2x optical zoom
  • 12 MP, f/2.4, 13mm (ultrawide)
  • Quad-LED dual-tone flash, HDR (photo/panorama)
  • [email protected]/30/60fps, [email protected]/60/120/240fps, HDR, stereo sound rec.

Selfie Camera


  • Dimensions: 144 x 71.4 x 8.1 mm (5.67 x 2.81 x 0.32 in)
  • Weight: 188 g (6.63 oz)
  • Front/back glass, stainless steel frame
  • Nano-SIM, Electronic SIM card (eSIM)
  • IP68 dust/water resistant
  • Water resistant up to 2 meters and 30 minutes
  • Apple Pay (Visa, MasterCard, AMEX certified)
  • Stylus support