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    How to fix iPhone 8 battery that’s draining so rapidly after updating to iOS 11.4 [Troubleshooting Guide]

    Earlier this month, Apple has released the final version of iOS 11 platform, the iOS 11.4 update for selected iOS devices. It by far, delivered a solid list of improvements but also brought some problems. According to some iPhone 8 users, the iOS 11.4 update had caused massive battery draining on their respective devices. That’s most likely a bug that needs some fixing. If this is confirmed an iOS 11.4 bug, Apple should create a fix patch in the next software rollout. This denotes the need to wait for a few days or weeks. While waiting for the fix patch in iOS 12, users must resort to temporary solutions.

    Highlighted in this post are a few suggested workarounds and battery saving tips that can be used as reference to anyone who needs help. And if you’re here for the same reason, then feel free to refer to these walkthroughs.

    For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our iPhone issues questionnaire.

    How to troubleshoot iPhone 8 that’s rapidly draining its battery after iOS 11.4 update

    Before you begin to troubleshoot, check the battery usage details on your iPhone 8 and see which from among your apps is consuming the most power. If you see any usual power consumption by an app, then you need to manage that app. You can remove unnecessary apps that are consuming a lot of power. Otherwise, you may proceed with these steps whenever you’re all set to troubleshoot your device.

    First workaround: Soft reset/force restart.

    It’s normal for devices to act up after installing a new firmware or update. In fact, many unusual things can happen after an update installation. Most of the transpiring symptoms can be resolved by restarting the device, either through a soft reset or force restart. If the screen is responsive, you can do the usual restart or soft reset on your iPhone 8 first. Here’s how it’s done:

    1. Press the Power button for a few seconds until the Slide to Power Off button appears.
    2. Drag the slider to the right to shut your phone down.
    3. After 30 seconds, press and hold the Power button again until the Apple logo appears.

    Alternatively, you can do a force restart on the iPhone 8 if the screen is frozen or not responding. Here are the steps:

    1. Quickly press and release the Volume Up button.
    2. Then press and release the Volume Down button.
    3. Finally, press and hold the Side/Power button until the phone reboots.

    Both these restarts can help rectify minor system errors and glitches that are inflicted by the new update including those that had triggered the device to use up more power than usual. No data is affected in the process, hence won’t result to data loss.

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    Second workaround: Adjust screen brightness.

    Brightness can affect battery life. The brighter the screen is, the shorter the battery life would be as your device consumes more power with brighter display. To maximize battery, reducing the screen brightness is recommended. That said, adjust your display settings and reduce screen brightness on your iPhone 8 Plus. Here’s how:

    1. Swipe up from the bottom of edge of your screen to open the Control center.
    2. Drag the brightness bar down to reduce or lower brightness level of the screen.
    3. Alternatively, you can go to Settings-> General-> Accessibility-> Display Accommodations menu, then drag the slider to the left to lower the screen brightness.

    Or you can just enable auto-brightness to allow your device system to adjust display or dim your screen based on the ambience.

    Third workaround: Force close/clear background apps.

    Background apps can help when it comes to multitasking or reloading of similar apps on your device. However, keeping these apps running in the background can also drain the battery faster as they trigger the processor to work even when they’re not used. As resolution, you can clear background apps on your iPhone 8 with these steps:

    1. Press the Home button twice quickly. Doing so will open a new screen containing a list of all recently used apps. These apps are still open and running in the background.
    2. Swipe up on an app to quit/clear individual background apps.

    Clearing background apps can also free up space of your phone’s internal memory for smoother and better performance.

    Fourth workaround: Reset all settings.

    Some updates override your current settings automatically. That said, it’s possible that some settings on your iPhone 8 have been enabled even when they’re not supposed to and therefore resulted to massive power consumption. To rule this out, you can reset all settings on your iPhone 8 to restore the system settings to defaults or original values and then reconfigure necessary options accordingly. Here’s how it’s done:

    1. Tap Settings.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Reset all settings.
    5. Enter your device passcode, if necessary.
    6. Tap Reset all settings to confirm.

    Reboot your iPhone with the system settings reset is finished and then configure necessary options individually.

    Fifth solution: Restore your iPhone 8 Plus.

    As your last-ditch solution, you can perform a DFU mode restore to restore your iPhone to a previous backup through iTunes. Device Firmware Update or DFU mode allows your device to communicate with iTunes on a computer without loading the system. It can help fix terminal system errors including those that persisted after performing a factory reset or recovery mode restore. Should you wish to give it a try too, then you may refer to these steps:

    1. Plug your iPhone 8 into your computer.
    2. Open iTunes on your computer.
    3. Turn off your iPhone if necessary.
    4. Press and hold down the Side/Power button for 3 seconds.
    5. Then press and hold down the Volume Down button while still holding down the Side/Power button.
    6. Keep holding down both buttons for 10 seconds. If you see the Apple logo, you’ve held the buttons for too long and you so you will need to start again from the top.
    7. Release the Side/Power button but keep holding down the Volume Down button for about 5 seconds. If you see the Plug into iTunes screen, it means you’ve held the button for too long and that you will need to start again.
    8. If the screen remains black, it means you have successfully entered DFU mode on your iPhone 8.

    At this point, iTunes should prompt an alert message saying that it has detected your iPhone and will allow it to be restored. Follow the onscreen instructions to restore your iPhone in iTunes. Entering DFU mode requires timing, so if you failed in your first attempt, you should try again.

    Most, if not all complex software issues on iPhones are remedied by a DFU mode restore. In the case where the problem persists after restoring your iPhone 8 in DFU mode, service is necessary. That said, take your device to a Genius bar nearby, and let an Apple technician diagnose it for any signs of hardware damage. Your device might have acquired some sort of physical or liquid damage from a previous drop or liquid exposure and the symptoms had just occurred after updating iOS. If your device is still under warranty, then you don’t forget to avail for warranty either for service or unit replacement.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone 7 Plus that is stuck on black screen with notification lights after updating iOS [Troubleshooting Guide]

    Display issues in iOS devices such as frozen or stuck display may be due to either software or hardware flaws. But in the case where the problem instigated after installing an update to iOS, it’s most likely attributed to a software error. Tackled in this post is a pertinent issue on the iPhone 7 Plus, in which the device is stuck on black screen with notification lights after installing the latest iOS update. There’s a higher chance that an update bug has caused it. If ever you’re among those who ended up having the same issue after updating to iOS 11.3.1 or iOS 11.4, then this context might be able to help you out. Read on to find out what options you can try on to troubleshoot and resolve the underlying cause.

    Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

    First solution: Force restart your iPhone 7 Plus.

    It’s been a common dilemma for device owners to have a frozen iPhone after a new software installation. This is inevitable because every device is configured in different ways based on the user’s preferences. There might be certain apps settings or options that are configured in such a way that’s conflicting with the new platform. As a result, system errors occur and the device starts to act up. Restarting the device can help rectify such conflicts, clears glitches and minor system errors. But in this case, you won’t be able to carry out the usual reboot since the screen is stuck. As alternative, you can force restart your iPhone instead. Here’s how it’s done:

    • Press and hold both the Power and Volume Down buttons for about 10 to 20 seconds. Release both buttons when the Apple logo appears.

    A force restart is a simulated battery removal procedure that works the same as the usual reboot/soft reset does without affecting any data and personal information stored on the iPhone’s internal memory. It effective clears errant background apps that might have caused the system to crash and your iPhone to get stuck.

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    Second solution: Charge then force restart.

    Your device can be stuck on black screen if it completely ran out of power. This is possible especially if the update file is too big that it takes longer to finish installing. Your iPhone battery must have been drained and therefore needs to recharge. So here’s what you can do next:

    1. Connect your iPhone to its charge and then wait until it charges.
    2. While your iPhone is charging, do a force restart by pressing and holding the Power and Volume Down buttons simultaneously for a few seconds then release both buttons when you see the Apple logo.

    If your iPhone successfully reboots, allow it to finish charging and then try using it again to see how it performs.

    Third solution: Restore your iPhone 7 Plus via Recovery Mode with iTunes.

    A recovery mode restore can be the key solution if the problem is on the system that has crashed. You may opt to restore to a previous iOS backup given that the new software version has caused your device to act up and get stuck. Otherwise, restore your iPhone 7 Plus to its factory state then set it up as new. Restoring your iPhone in recovery mode will result to data loss since all data will be deleted in the process. On the positive note, complex bugs are likewise obliterated. Should you wish to proceed, you may refer to these steps:

    1. Connect your iPhone 7 Plus to a computer (Windows PC or Mac) using the supplied Lightning cable to USB cable.
    2. Wait until the computer recognizes your iPhone.
    3. Then force restart your iPhone by pressing and holding the Volume Down and Power buttons simultaneously. Do not release the buttons when the Apple logo appears. Continue to hold down both buttons until you see the Connect to iTunes screen. Once you see this screen, let go of both buttons.
    4. Launch iTunes on your computer and you should see a message saying that “There is a problem with the iPhone that requires it to be updated or restore.”
    5. Follow the rest of the onscreen instructions to Restore your iPhone 7 Plus in iTunes.

    Most complex system errors are typically resolved by a recovery mode restore but if that’s not what you end up with from doing so, you’ve got to try something else.

    Fourth solution: Restore your iPhone 7 Plus in DFU Mode with iTunes.

    Device Firmware Update or DFU mode is usually deemed as the last-ditch iOS recovery option to deal with persistent software issues on the iPhone. This can be considered an option if the normal recovery mode failed to fix the problem and your iPhone 7 Plus is still stuck on black screen. DFU mode allows your iPhone to interact with iTunes without loading the operating system (iOS). DFU mode restore can help get your device back into working order in case the software has become totally corrupted. Should you wish to proceed, follow these steps to perform a DFU mode restore on your iPhone 7 Plus through iTunes:

    1. Close any programs/applications on your computer to prevent them from causing conflicts that may halt the system restore process.
    2. Open iTunes on your computer.
    3. Connect your iPhone to the computer using the supplied Lightning cable/USB cable. Your iPhone must be turned off.
    4. Press and hold the Power/Side button on your iPhone for at least 3 seconds.
    5. Then press and hold the Volume Down button while continuing to hold the Power button. Hold both buttons for 10 seconds.
    6. If you see the Apple logo, it means you’ve held the buttons for too long and so you need to start from the top. Otherwise, continue to the next step.
    7. Release the Power button while continuing to hold the Volume Down button for about 5 seconds.

    If you see the Plug into iTunes screen, it means you’ve held the button for too long and therefore, start from the top.

    If the screen stays black, it means you have successfully entered DFU mode. At this point, you should see an iTunes alert saying that it has detected your iPhone. Follow the rest of the given instructions to proceed with a DFU mode restore in iTunes.

    Service options

    Your iPhone likely needs service if it remains stuck on black screen after exhausting all prior workarounds and potential solutions. It might have acquired some sort of physical or liquid damage and it just happened that the symptoms occur after installing an iOS update. In that case, you can take your device to a nearby Apple Genius bar and have it examined by an authorized technician.

    Or you can contact your device carrier or Apple Support for other options. Let them know of what exactly has occurred or how your iPhone 7 Plus ended up being stuck on black screen with notification lights. If you see any error codes or messages, take note of and relay them to Apple Support. Error messages or codes may serve as clue on what went wrong and what must be done to rectify the flaws.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Twitter that keeps crashing on your iPhone SE after updating to iOS 11.3.1 [Troubleshooting Guide]

    Some iOS updates can trigger some apps to go rogue. And this is what happened to some iPhone SE owners after updating to iOS 11.3.1, with the Twitter app suddenly acting up. If you’re experiencing the same issue on the same iOS device after implementing the same iOS version, then this post might be able to help you out. Read on to find out what to do to fix the Twitter app that keeps crashing on your iPhone SE after installing iOS 11.3.1 update.

    Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our iPhone issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

    How to troubleshoot iPhone SE with Twitter that keeps crashing

    Before you begin to troubleshoot the app, check and see if there is a new software version available to install. The iOS 11.4 has already been out to some selected iOS devices. It offers new improvements including security enhancements to address existing bugs left by the previous iOS version. If the new update is already up for grabs on your iPhone SE, then you should consider updating your device first.

    To check if the new iOS update is already available on your iPhone SE, navigate to Settings-> General-> Software Update menu.

    Otherwise, proceed with these troubleshooting procedures.

    First solution: Force close apps then restart your iPhone SE.

    Apps can go rogue when a new system is implemented. This can happen if some cache files from within the app or background apps crash and get corrupted after the system change. In that case, force closing or clearing the background apps can help. Here’s how to force close or clear background apps including Twitter on your iPhone SE:

    1. Press the Home button twice quickly. Doing so will show up a list of recently used apps. These apps aren’t closed and so, they’re still running in the background.
    2. Find the Twitter app from the app’s preview and then swipe up on it.

    You can also clear the rest of the background apps to prevent any of them from causing conflicts and issues especially when they crash.

    After quitting/clearing background apps and Twitter, restart your iPhone or perform a soft reset with these steps:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off button appears.
    2. Drag the slider to turn off your device.
    3. After 30 seconds, press the Power button again until the Apple logo appears.
    4. Alternatively, you can do a force restart by pressing and holding the Power button and Home button simultaneously for about 10 to 20 seconds and then release both buttons when the Apple logo appears.

    This clears and refreshes the internal memory and iPhone SE system. Any errors and glitches are likewise cleared in the process without any data affected.

    Second solution: Install pending app updates on your iPhone SE.

    Apps may have to be updated to remain compatible and working smoothly with the newly installed platform. If you haven’t set your iPhone to auto-install updates, then you need to manually check for pending updates for your apps including Twitter. Here’s how:

    1. Tap the App Store icon from the Home screen. Doing so will route you to the App Store main screen.
    2. Navigate to the bottom right of the screen and then tap the Updates icon. A new screen containing a list of apps with pending updates will then show up.
    3. Find Twitter from the list then tap the Update button next to it.
    4. If you see multiple applications with pending updates, tap the Update All button instead. Doing so will update all apps simultaneously.

    When you’re done updating apps, restart your iPhone to implement new app updates accordingly and to refresh the internal memory as well. Then launch the Twitter app to see if it is already working properly this time. If not, then move on to the next possible solution.

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    Third solution: Reset all settings on your iPhone SE.

    The new update might have altered your device settings, which eventually resulted to some conflicts that caused Twitter to misbehave. To rule this out, you can reset all settings on your iPhone to restore the default values and then configure individual options accordingly. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Reset all settings. This restores the default system settings without affecting data on the internal memory.
    5. If prompted, enter your device passcode to continue.
    6. Then tap the option to confirm system settings reset.

    Reboot your phone after the system settings are reset. Then reconfigure necessary options.

    Fourth solution: Uninstall then reinstall Twitter app on your iPhone SE.

    The problem may persist if the app is totally corrupted and no longer able to function. In this case, you’ll have no choice but to delete the errant Twitter app from your device and then reinstall the app. Here’s what you should do then:

    1. Tap and hold on any app icon from the Home screen.
    2. When you see the icons start to wiggle, tap X on the corner of the Twitter app.
    3. If prompted with a message, tap Delete to confirm.

    Restart your device then download and install the Twitter app on your iPhone SE with these steps:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Twitter in the search bar.
    4. Find and select the Twitter app from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Allow the app to finish installing then reboot your iPhone to clear and refresh the system. Twitter should be working fine by now.

    Note: If your device is experiencing network connectivity issues, then that’s another factor that needs to be dealt with first. The app may not be able to work properly because it cannot establish a steady connection with the server. Twitter requires strong and stable Internet access to work as intended. That said, fix network connectivity issues if needed.

    Seek more help

    You can report the issue to Twitter Support for other options and/or advanced troubleshooting. There might be some advanced settings from within the app that needs to be configured or modified to keep the app working properly with the new iOS platform. Just visit the Twitter Help Center page then submit a ticket regarding the issue you’re dealing with.

    Alternatively, you can escalate the problem to your device carrier or Apple Support so that they will become aware of it, make further assessments, and if necessary, develop a fix patch to correct the flaw. Apparently, it’s a post update issue that’s likely inflicted by a complex update bug.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Snapchat that keeps crashing or not loading properly on your iPhone 8 Plus [Troubleshooting Guide]

    Apps problems such as random crashes, freezes, sluggishness, and loading errors are usually triggered by bugs and malware. Any of these symptoms can occur to any apps even the ones that are deemed sturdy. Tackled in this post is a relevant issue on the popular Snapchat app that keeps crashing or not working properly on the iPhone 8 Plus handset. Read on to find out what could have caused Snapchat to act up and what must be done in order to fix it.

    Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

    How to troubleshoot iPhone 8 Plus with Snapchat that keeps crashing

    Before you troubleshoot the app, make sure that your iPhone has stable Internet connection. Also check and ensure that your phone has ample of storage space. Memory issues like insufficient memory can also cause apps to crash or fail to load properly. While this isn’t likely the case given that what you’ve got is a new device, it doesn’t hurt to check the current memory status of your iPhone just to rule memory problem out from the underlying causes. After confirming that the Internet and memory of your iPhone are all good, you can continue to troubleshoot Snapchat with these workarounds.

    First solution: Clear backgrounds apps and Snapchat.

    When background apps get corrupted, there is a tendency that other apps get affected. Background apps are the apps you’ve used recently but not closed. They’re in standby mode and still using up memory space and battery life. To make sure none of these apps had caused conflict with Snapchat, clear or force close all background apps on your iPhone 8 Plus including Snapchat.  Here’s how:

    1. Press the Home button twice quickly. Doing so will open a new screen containing a list of all recently used apps. These apps are still open and running in the background.
    2. Find the Snapchat app and then swipe up on it.
    3. You can also clear any other background apps by swiping up on individual apps. Doing so will prevent them from causing troubles to other apps especially when they crash.

    After clearing the app, perform a soft reset or simply restart your iPhone 8 Plus. Doing so will refresh the system and clear the internal memory for better and smoother performance. For starters, here’s how to soft reset/restart an iPhone 8 Plus:

    1. Press the Power button for a few seconds until the Slide to Power Off button appears.
    2. Drag the slider to the right to shut your phone down.
    3. After 30 seconds, press and hold the Power button again until the Apple logo appears.

    Allow your device to finish booting up then launch the Snapchat app again to see if the problem is fixed. If the app is still acting up or crashing, move on to the next applicable solution.

    Second solution: Restart your Internet connection.

    Intermittent Wi-Fi Internet connection is also among the possible reasons as to why online apps become unstable or couldn’t get to load as they should. Online apps, including Snapchat require Internet access to sync with the main server. If the connection keeps dropping, there’s a higher chance for errors to occur because the app couldn’t establish a stable connection with the main server. To rule this out, you can restart Wi-Fi internet on your device.

    There are many ways to restart Wi-Fi Internet connection on your iPhone. You can do so by toggling the Wi-Fi switch off and on or by enabling Airplane mode shortly then disabling it again.

    1. To turn Wi-Fi off or on, go to Settings-> Wi-Fi menu, then tap the switch to turn Wi-Fi off. After a few seconds, tap the switch to turn Wi-Fi on again.
    2. To enable or disable Airplane mode, go to Settings-> Airplane mode menu, then tap the switch to turn the feature on shortly, and tap to turn it off again.

    Both features can also be accessed and managed through the Control Center. Just launch the Control Center then tap the Wi-Fi icon or Airplane Mode icon to turn off or on accordingly. Try and see if that will fix the problem. If that doesn’t work, then try the next workaround.

    Third solution: Install app updates, if available.

    App updates can be the key solution if the problem is due to some bugs or malware. Updates usually embed fix patches to get rid of any bugs and malicious software that caused errors to occur. To manually check for and install pending app updates particularly Snapchat update, follow these steps:

    1. Tap the App Store icon from the Home screen.
    2. While on the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then populates.
    3. Tap Update next to Snapchat to update the app.
    4. If multiple app updates are available, then you can tap the Update All button to install all app updates simultaneously.

    Once you’re done installing app updates, restart your iPhone to apply the recent changes and refresh iOS. When it’s finished booting up, launch Snapchat and see how it works this time. If the problem persists, try updating iOS instead.

    Fourth solution: Update your iPhone software to the latest version available.

    System bugs can also cause apps to go rogue at some point. When this happens, the app may not be able to load properly or suddenly becomes unstable. In this case, installing system update can help. System updates or iOS updates also contain bug fixes or fix patches to address device issues that are attributed to  malware and complex bugs. This is why keeping your iPhone software up to date is recommended.

    To check for new update on your iPhone 8 Plus, go to Settings-> General-> Software Update menu.

    An update notification should show up if a new iOS version is available for your device. And if there is, back up all your important data then follow the onscreen instructions to download and install new update via over-the-air.

    You can also check for and install new iOS update for your iPhone 8 Plus through iTunes. To get this done, you will need to use a Windows PC or Mac computer with later OS versions and latest iTunes software installed.

    Fifth solution: Uninstall Snapchat then reinstall it.

    Snapchat might have been totally corrupted and therefore, dysfunctional. Should this be the case, you have no choice but to delete the app from your iPhone and then reinstall it. Here’s what you should do then.

    1. To uninstall the Snapchat app on your iPhone 8 Plus, press and hold any icon from the Home screen. When the app icons start to wiggle, tap the X in the upper-left corner of the Snapchat app icon.
    2. When you see the pop-up message that says, “Delete Snapchat?,” just tap Delete to confirm.

    After you have successfully deleted/uninstalled the Snapchat app, reboot your iPhone then follow these steps to reinstall the app:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Snapchat in the search bar.
    4. Find and select the Snapchat app from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Wait until the new Snapchat app is successfully installed then reboot your iPhone 8 Plus. The app should be working fine already.

    Seek more help

    Snapchat Support is always open to further assist you in resolving the issue you have with the Snapchat app on your iPhone 8 Plus. You can visit the official Snapchat site or reach out to Snapchat support via Twitter to get help in fixing the app.

    Alternatively, you can contact Apple Support to report the issue since it has instigated from an iOS update. You can ask for any other options and/or temporary solutions then.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Netflix that keeps crashing or not working properly on your iPhone 7 Plus [Troubleshooting Guide]

    With Netflix, you can watch your favorite TV shows and movies or stream right through your iPhone and other mobile electronic devices. For Netflix to work, your iPhone must be running iOS 10 or later version. It’s also compatible with devices running iOS 5 or later that already have downloaded the Netflix app. Network service may not be available in some regions though.

    Similar to other streaming apps, Netflix can also experience downtimes.

    Among the common issues are random app crashes and loading issues. Mapped out below are a step-by-step walkthrough on how to fix a Netflix app that is not working properly or keeps crashing on an iPhone 7 Plus. You can refer to this troubleshooting guide whenever you’d bump into the same issue with the Netflix app on your iPhone.

    Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our iPhone issues questionnaire and hit submit.

    How to troubleshoot iPhone 7 Plus with Netflix that keeps crashing

    Before you troubleshoot the app, verify and ensure that your iPhone has strong and stable Internet connection. Netflix usually won’t work if your device is experiencing a network connectivity issue. Should this be the case, you will need to deal with network problems first so you can have your Netflix app back up and running smoothly. Also make sure that Netflix is supported in your region. To get started using Netflix app on your iPhone, you will need to connect your iOS device to your Netflix account and make sure you are on the Home screen then sign in to your Netflix account. If it’s still not working, then troubleshoot apps problem with these methods.

    First solution: Force close Netflix and background apps.

    For first instances, that could be just a random issue that’s easily remedied by closing and restarting the application. Alternatively, you can force close background applications including Netflix app on your device. Background apps may affect other apps or system functions on the phone especially when they crashed. To rule this out, force close Netflix and background apps on your iPhone 7 Plus with these steps:

    • Press the Home button twice quickly. Doing so will show up a list of recently used apps. These apps aren’t closed and so, they’re still running in the background.
    • Find the Netflix app from the app’s preview and then swipe up on it.

    After a few seconds, launch Netflix again and see how it works afterwards.

    RELEVANT POSTS:

    Second solution: Turn Wi-Fi on and off then reboot your iPhone.

    Again, Netflix needs Internet connection to work as intended. If your iPhone is going through some random Wi-Fi connection issues like intermittent Internet, online apps like Netflix are likewise affected. That said, try to refresh your Wi-Fi connection or network session.

    To do so, navigate to Settings-> Wi-Fi menu, and then tap the Wi-Fi switch to turn the feature off. You’ll know if it’s off if the switch appears gray, otherwise it’s green (enabled).

    This trick helps clear any minor network errors on the phone. After toggling Wi-Fi off and on, reboot your phone (soft reset) to clear and refresh the internal memory and operating system.

    You can do the usual reboot by pressing the Power button until the Slide to Power Off command appears. Drag the slider to the right to turn off your iPhone. After 30 seconds, press and hold the Power button to turn it back on.

    This won’t affect any data stored on your phone’s memory, hence does not result to data loss.

    Third solution: Install app updates available.

    App updates are rolled out not only to add new features and functions but also to bring in fix patch to get rid of any bugs and malware that caused various app problems to occur including crashes and loading errors. If you haven’t set up your device to update apps automatically, then you will need to manually check and install pending app updates. Here’s how:

    1. Tap the App Store icon from the Home screen. Doing so will route you to the App Store main screen.
    2. Navigate to the bottom right of the screen and then tap the Updates icon. A new screen containing a list of apps with pending updates will then show up.
    3. Find Netflix from the list then tap the Update button next to it.
    4. If you see multiple applications with pending updates, tap the Update All button instead. Doing so will update all apps simultaneously.

    Don’t forget to restart your iPhone after updating apps to ensure new app changes are properly implemented. Doing so will also prevent other apps or the device itself from going rogue following the software changes.

    Fourth solution: Update your iPhone software.

    Like app updates, installing the latest version of iOS on your device can also help rectify any firmware glitches and errors that might have caused the Netflix app to be this erratic.

    • To check if the new software update is available, go to Settings-> General-> Software Update menu.

    An update notification will show up if a new software version is available. Before you proceed, back up all your critical data for safekeeping. Then follow the onscreen instructions to complete the update download and installation. Your iPhone should be connected to the Internet and has enough power and memory space for the update to successfully install.

    Fifth solution: Uninstall then reinstall Netflix app on your iPhone 7 Plus.

    The Netflix application might have been totally corrupted and is therefore already a dysfunctional app. In that case, you can just remove or uninstall the erratic Netflix app and then download and install the latest version of the app on your iPhone. Here’s how it’s done:

    1. Tap and hold on any app icon from the Home screen.
    2. When you see the icons start to wiggle, tap X on the corner of the Netflix app.
    3. If prompted with a message, tap Delete to confirm.

    Restart your device then download and install the Netflix app on your iPhone 7 Plus with these steps:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Netflix in the search bar.
    4. Find and select the Netflix app from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Wait until the app is successfully installed then restart your iPhone to properly apply the recent changes from reinstalling app. Netflix app should be working fine by now but if it’s not, you can reach out to the Netflix help center for other options and suggestions.

    Seek more help

    You can report the issue to Netflix Help Center and request further assistance in troubleshooting the app. There might be some advanced settings from within the app that needs to be reconfigured for Netflix to work steady on your iPhone 7 Plus. Also contact your carrier to verify if Netflix is included in your active account services.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    5 Best iPad Stands For Point of Sale Systems

    If you’re a small business or own your own company and need a point of sale system, but don’t want to spend the money on one, you should consider looking at an iPad and an iPad point of sale stand system. They’re relatively cheap to get into, and make it easy for small business owners to start accepting payments for product that they want to start selling. In fact, iPad Point of Sale stand systems make it so easy that, sometimes, you don’t even need a place of business to use it, as they can be pretty portable. The traditional cash register & card readers on the other hand, not so much.

    iPad Stands for POS

    image brand product Prices
    Square Square Stand for iPad 169.00
    Heckler Design Windfall Stand for iPad Air 124.00
    Logitech Logitech Base Charging Stand 92.88
    CTA Digital CTA Digital Anti-Theft Security Case with POS Stand for iPad 39.99
    Displays2go Displays2go Desk Counter Holder 35.36

    So, if you want to get a point of sale stand for your iPad, be sure to follow along below — we’ll show you the 5 best ones on the market right now.

    Square Stand

    Square is a super popular company for small business owners — they make it super easy for small business owners and even larger companies to take payments. Looking at the Square iPad POS Stand system specifically, it’s a revolutionary technology that will be all you need for accepting payments. This system turns your iPad into the ultimate POS system, allowing you to take chip cards, swipes, and even contactless payments through Apple Pay and other contactless software out there. One neat thing that Square allows you to do is purchase addons, so if this setup isn’t enough, you can order a cash drawer and a bar code scanner.

    There’s a ton of awesome things that the iPad app will allow you to do as well — accept tips, email receipts, get feedback from customers, apply discounts, and so much more. You can check it out for yourself at the link below.

    Buy it now: Amazon

    CTA Digital Security Case With POS Stand

    CTA Digital also makes its own Security Case and POS stand. This isn’t an all-in-one system like what you can get with the Square POS Stand, but once you purchase a Square contactless and chip reader to go with it, you’re ready to start selling goods and taking payments. The security part of this case is really nice, because it ensures that the iPad isn’t going anywhere. The case makes it easy to fasten the system to a table with lock and key so that you don’t have to worry about someone walking off with your iPad and new POS system.

    Buy it now: Amazon

    Logi BASE Stand with Smart Connector

    Next up on our list is the Logi BASE Stand with Smart Connector. This is a neat stand that will keep your iPad charging all day. It is built in a way that means you have to keep your iPad in landscape mode, but that shouldn’t be too much of a problem for taking payments. There isn’t a way to secure the iPad down to a table or something, but you can purchase a security cable to lock it down as well — it’s a fairly neat system because, if you need to use the iPad for something else, you can easily pop it out of the stand, and then pop it back in when you need to process a sale. It, of course, doesn’t offer a POS system on its own, so you’ll have to purchase Square’s cheap contactless and card reader system on Amazon to go along with it.

    Buy it now: Amazon

    Windfall iPad Air Stand

    The Windfall iPad Air Stand is pretty simple as far as POS stands go. First, it’s sleek looking, so it’ll really give your iPad some style. But, in addition to that, it gives you options for spin, swivel and sliding the iPad to better serve your customers. The ports stay very accessible, but most importantly, this POS stand allows you to conceal any cables that might be running to the iPad to keep a very professional look going.

    Buy it now: Amazon

    Displays2Go

    Last up on our list is the Displays2Go stand for the iPad (all the way from 1st Gen iPad to 4th Gen). This is one of the more flexible POS stands on the market right now, allowing you to swivel it a whole 360-degrees. It’s a pretty minimal stand, but allows you to easily manage a card reader and any cables you have running to it.

    Buy it now: Amazon

    Verdict

    So, which one of these POS stands should you pick up for your small business? The best one on this list is easily the Square Stand, which will turn your iPad into a complete POS system. You won’t regret picking up the Square Stand at all. But, if you’re trying to stay cheap, the CTA Digital Security case isn’t a bad runner up.

    iPad Stands for POS

    image brand product Prices
    Square Square Stand for iPad 169.00
    Heckler Design Windfall Stand for iPad Air 124.00
    Logitech Logitech Base Charging Stand 92.88
    CTA Digital CTA Digital Anti-Theft Security Case with POS Stand for iPad 39.99
    Displays2go Displays2go Desk Counter Holder 35.36
  • in , , ,

    Apple TV 4K Vs Amazon Fire TV Cube Best Streaming Device 2018

    If you’re trying to outfit your home with a new streaming device, you might want to consider what Apple has to offer with the Apple TV 4K and what Amazon has to offer with their all-new Fire TV Cube. These are two of the top streaming devices that you can pick up today, and so, it’s a matter of choosing what ecosystem you are most into. Do you already have an Apple device? Then that might mesh a whole lot better with the Apple TV 4K than with the Amazon Fire TV Cube. But, if you have an Android device or other Fire devices, you might find that the Fire TV Cube is a better fit for you.

    Amazon Fire TV Cube vs Apple TV 4K

    image brand product Prices
    Amazon Amazon Fire TV Cube 119.99

    If you follow along below, we’ll compare the two devices against each other, and show you which one is better than the other.

    Apple TV 4K

    First up, we have the Apple TV 4K. The Apple TV is a great device, allowing you to download apps that can stream all of your favorite content — Netflix, Hulu, Vudu, and countless other streaming services out there. The Apple TV also let’s you rent and watch your favorite movies and TV series from the iTunes Store as well. Overall, the Apple TV 4K is just a fantastic device for outfitting your TV with “smart” capabilities.

    In addition, the Apple TV will even watch some of your favorite TV channels — HDTV, HBO, you name it. And with the 4K modifier at the end of the Apple TV’s title means this model is capable of streaming 4K content. There’s not a whole lot of 4K content out there right now, but if you also have a 4K-capable TV hooked up to the Apple TV 4K, you’ll get to stream and watch some of the most detailed and beautiful content out there!

    The Apple TV 4K has some other neat things, such as the ability to search content with your voice through the Siri-embedded remote, view your favorite photos and videos, and even be able to get great sound out of the Apple TV with the integrated chip for the Dolby Digial Plus 7.1 Surround Sound tech.

    This device will set you back about $180, but the technology packed into it will make the experience more than worth the cost of admission.

    Buy it now: Amazon

    Amazon Fire TV Cube

    And we also have the Amazon Fire TV Cube. Amazon, for the longest time, hasn’t had an all-out streaming box — mostly just streaming sticks that you can plug into your TV. But now, we have the Fire TV Cube. Amazon has designed the Fire TV Cube to be essentially a hands-free experience — with a perfect setup, you should be able to ask Alexa to turn on the TV, dim the lights, and play a specific movie. You can do all of this from the other side of the room without ever having to touch a remote (or even find the already lost remote to even play a movie!).

    The Fire TV Cube has eight microphones, and with beamforming technology paired with far-field voice recognition, Alexa will be able to hear you from almost any direction. In addition to controlling your Smart TV and sound bar, it can control a host of other devices as well, such as your cable TV box and receiver!

    Much like the Apple TV 4K, you’ll be able to experience true to life detail, as it’s more than capable of streaming 4K content. You’ll, of course, need to have a 4K-capable TV, but the Amazon Fire TV Cube is definitely more than capable of it. You’ll also have the audio quality of Dolby Atmos, and even be able to stream video in HDR at 60 frames per second. This costs less than the Apple TV as well, at just $120.

    Buy it now: Amazon

    Verdict

    So, which of the two devices should you pick up for yourself? If you’re already in the Apple ecosystem. we’d recommend taking a look at the Apple TV 4K. It really is a great device, full of tons of content — even some of the most latest releases that have yet to hit store shelves. Not only that, but the streaming devices works phenomenally well with iPhone’s, iPad’s, and the like. For those that want to try some new and somewhat revolutionary technology, you should consider picking up a Fire TV Cube. Its hands-free technology is something we haven’t seen in such a practical device before, and can actually work really well. You can say goodbye to those late-night remote searches!

    Amazon Fire TV Cube vs Apple TV 4K

    image brand product Prices
    Amazon Amazon Fire TV Cube 119.99
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    Apple iPhone X Screen Goes Black

    The #Apple #iPhoneX is the latest flagship iPhone model that you can get today which offers a fresh design when compared to previous models. The phone does not have a home button anymore and it uses a 5.8 inch Super AMOLED display which is the largest display so far for an iPhone. Although this is  solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the iPhone X screen goes black issue and other related problems.

    If you own an iPhone X or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

    iPhone X Screen Goes Black

    Problem: My phone screen constantly goes black especially when i have it in my pocket. The phone still works as the backlight is still on and message tones can still be heard. The issue is sometimes cured by a hard reset. However most of the time i have to bend or put pressure on the screen which causes the screen to flicker on and off. Eventually after a few mins the screen will remain on but with white/blue lines at the bottom of the screen. Then after a hard reset the lines disappear and the screen is fine as long as i leave my phone on a hard surface or carry it in my hand. It only seems to go off after being in my pocket, maybe something is loose and shakes whilst its in my pocket.

    Solution: While this already looks like a hardware related problem you can try to check if this is caused by a software glitch by backing up your phone data then doing a factory reset. Once the reset is complete you will have to setup your phone as a new device. If the issue still occurs then you should bring your phone to the nearest Apple Store and have it checked.

    IPhone X Not Turning On After Update

    Problem: I had accidentally dropped my phone in some water the other day. It was a quick drop and an immediate pick up – but nevertheless it still dropped. Interestingly, my phone was working for a couple of days after the incident and then after an update my phone completely crashed and now it will not turn on. I have tried holding down the volume button and power button simultaneously, but the logo will appear and it does this over and over again as if it is continually trying to reboot. I cannot get it to turn on and I have reason to believe it is completely DEAD. However, if you have any suggestions that may get it back up and running please let me know.

    Solution: The best thing that you can do right now is to make sure that the phone battery has sufficient charge. Clean the charging port of the phone using a can of compressed air then connect the phone to its charger and let it charge for at least 20 minutes. Once the battery has sufficient charge do a force restart.

    • Quickly press and release the volume-up button.
    • Quickly press and release the volume-down button.
    • Press and hold the side button  until the Apple logo appears, and then release.
    • The screen will temporarily go dark as the iPhone shuts down and reboots. Keep holding the button until you see the Apple logo.

    In case the above steps does not fix the problem then you will need to have this checked at a service center.

    Engage with us

    If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.

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    How to fix an iPhone 7 Plus that has no sound output from speakers after updating iOS [Troubleshooting Guide]

    iPhone 7 Plus

    No sound and other audio problems on an iPhone can be due to a software error or bad hardware. To determine whether it’s attributed to the software or hardware, try to recall what happened prior to the onset of the very first symptom. For example, did it occur after you dropped your iPhone or got it wet accidentally? Or did it instigate after making changes to your iPhone settings. If it falls on the first, then the no sound problem is most likely inflicted by hardware damage, which therefore denotes the need for service. Otherwise, you will need to deal with a software issue.

    Tackled in this post is a pertinent problem in transpiring on the iPhone 7 Plus. This can be regarded as a post update issue since it occurred following an iOS update installation. In case you’re dealing with the same problem about audio malfunctions, particularly no sound after updating your iPhone 7 Plus software to the latest iOS version available, I’ve mapped out some helpful walkthroughs and generic solutions for reference purposes. Read further if you need more help.

    Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our iPhone issues questionnaire and hit submit to contact us.

    How to troubleshoot iPhone 7 Plus with no sound after iOS update

    Before you start troubleshooting, test to see if your iPhone speaker is working or not. To do so, navigate to Settings-> Sounds or Settings-> Sounds & Haptics, then drag the Ringer and Alerts slider up or down several times.

    If you don’t hear any sound, then your speaker might have been damaged and therefore needs service. Otherwise, try these subsequent workarounds to troubleshoot your iPhone software and test the sound after each method.

    First solution: Perform a soft reset or reboot your iPhone 7 Plus.

    A device restart or soft reset is the recommended last step when making software changes on any device. Doing so clears up the internal memory and refresh the system functions. Any minor glitches from updating will also be cleared in the process. If you haven’t yet restarted your iPhone after updating iOS, then you should do so with these steps:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off button appears.
    2. Drag the slider to turn off your iPhone completely.
    3. After 30 seconds, press and hold the Power button and then release when the Apple logo appears.

    Allow your device to finish booting up and then test to see if the audio functions are already working properly. If not, then move on to the next applicable solution.

    Second solution: Check and manage sound settings on your iPhone 7 Plus.

    Your iPhone settings, including audio/sound settings might have been automatically altered or overridden by the update. Unfortunately the output is not good since your iPhone ended up having no sound. What you can do then is to verify your iPhone settings and if necessary, configure sound options back to how they were before the new update was installed.

     

    You can first try flipping the ringer switch to turn silent mode on for a few seconds and then flip the switch back to ring mode. Also try pressing the Volume buttons, particularly Volume Up to make sure it’s not set to the lowest level (mute). Doing so will increase the earpiece volume while on a call, media volume when streaming music or videos, and ringtone volume. Many people have found wonders from doing these simple tricks, so that might be worth a shot.

    Another thing you can do is to check and manage audio settings and sound options including Do Not Disturb feature.

    To do so, head over to Settings-> Do Not Disturb menu and then make sure that Do Not Disturb feature is off or disabled. Your iPhone may still not be able to play sound if DND feature is turned on unless you’ve set some exceptions. That can be ruled out by turning DND off on your iPhone.

    If the no sound problem only occurs to a certain app, then you may need to configure relevant settings from within the app to make it sound.

    Third solution: Turn Bluetooth off, if necessary.

    You won’t hear any sound from your iPhone speaker if it’s paired or connected to a Bluetooth-enabled audio device because the audio output will be routed to the latter device. To make sure this is not what’s causing your trouble, turn Bluetooth off on your iPhone 7 Plus to remove pairing and enable audio outputs to the built-in speaker.

    To do so, head over to Settings-> Bluetooth menu and then tap the Bluetooth switch to turn the feature off.

    Restart your iPhone and then test to see if you can now hear it sounds.

    Fourth solution: Reset all settings on your iPhone 7 Plus.

    To rule invalid settings out from the underlying cause, resetting all settings on your iPhone can help. This will delete all your customized options and configurations then restore the default or original values. Unlike a master reset, a system settings reset won’t affect your iPhone data and so you won’t lose any critical files you saved on the internal memory of your device. Here’s how it’s done:

    1. Tap Settings.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Reset All Settings.
    5. Enter your device passcode, if prompted.
    6. Then tap to confirm system settings reset.

    Wait until the reset is finished then restart your iPhone. After the restart, you will need to configure some settings and enable necessary options according to your preferences. If everything is set, test your iPhone to see if audio functions are already working.

    Fifth solution: Restore your iPhone 7 Plus using iTunes.

    As your last resort, you can perform an iOS restore to wipe your iPhone and restore from a previous iOS backup or set it up as new. The update might have totally messed up the system settings and so a full system reset would be necessary. You may opt to restore your iPhone in recovery mode or perform a DFU mode restore through iTunes then. A more detailed walkthrough on how to perform a recovery mode restore and DFU mode restore is available on our iPhone 7 Plus Tutorials section in this site. Just visit our Troubleshooting Page for more details.

    Other options

    Escalate the problem to Apple Support or your carrier so that they can make further assessments and if necessary, tag it among other post-update issues for immediate fixing. It’s possible that the new iOS update has some bugs that caused audio malfunctions on your iPhone 7 Plus. Ask for further recommendations and/or temporary solutions.

    Alternatively, you can take your iPhone to an Apple Genius bar nearby and have it examined by an authorized technician. Doing so will rule hardware damage or damaged speakers out from the underlying causes. It is but also possible that your device has obtained some sort of physical or liquid damage from a previous instance of accidental drops or liquid exposure and it just happened coincidentally that the symptoms occurred after implementing the new iOS update on your device. That said, hardware checkup is also needed.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Spotify that keeps crashing or won’t load on your iPhone 8 Plus [Troubleshooting Guide]

    Spotify is a popular music streaming app available for Android and iOS devices to date. If you’re into music, then most likely you’ve also got this app running on your phone more often. But just like any other apps, Spotify also experiences downtimes and random issues. Based on prior reports, what appears to be the most prevalent issues encountered by iPhone 8 Plus owners with Spotify is on app crashes and loading errors. And this is what we’re going to tackle in this context. Read on to find out what to do if ever you’ll end up having a Spotify app that won’t load or keeps crashing on your new iPhone.

    Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

    How to troubleshoot iPhone 8 Plus with Spotify app that keeps crashing

    Before you begin to troubleshoot the app, verify and ensure that your iPhone is connected to the Internet and is not having any network connectivity issues. If the Internet connection on your iPhone is unstable, then that’s likely the root cause of the problem. Spotify may not be able to work properly as it often gets disconnected from the server. In that case, you need to fix Internet problem first. Otherwise, move on and troubleshoot Spotify app with these workarounds.

    First solution: Quit and restart the app.

    Quitting the Spotify app clears any minor errors and glitches that might have prevented it from working properly or caused it to become erratic. This also clears the application from any corrupted temporary data, for it to perform better and faster the next time it runs. And here’s how it’s done:

    1. Press the Home button twice quickly to open the Apps Switcher, containing a list of recently used apps on your device.
    2. Find the Spotify app preview and then swipe up on it to clear or quit it.

    You can also quit all the rest of your background apps to prevent any of the from causing conflict with Spotify the next time it runs. Doing so will likewise save battery and free up space of your iPhone’s internal memory.

    Second solution: Reboot your iPhone 8 Plus (soft reset).

    Performing a soft reset usually helps deal various types of devices issues that are attributed to software errors, including application loading errors. If an app restart won’t help, then try restarting your device instead with these steps:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off button appears.
    2. Drag the slider to the right to power off your device completely.
    3. After 30 seconds, press and hold the Power button again and then release until the Apple logo appears.

    If your iPhone screen is stuck as the Spotify app crashes, then performing a force restart would be an option. It works the same as soft reset does but done through the hardware keys. Here’s how to force restart your iPhone 8 Plus:

    1. Press and quickly release the Volume Up button.
    2. Press and quickly release the Volume Down button.
    3. Press and hold the Power/Side button until the Apple logo appears.

    Wait until your iPhone is finished booting up and then launch the app.

    A force restart does not cause loss of personal data on your iPhone, so there’s no need to create backups beforehand.

    Third solution: Install app update, if available.

    Software updates including app updates typically bring in new features and enhanced functions to keep the device system optimized. They also offer fix patches for security enhancement and to get rid of any existing bugs and software glitches that might have caused problems. This might be the key to fix the Spotify app if the problem is triggered by certain bugs. That said, try to check if a new update is available to install on your app. Here’s how:

    1. Tap the App Store icon from the Home screen. Doing so will open the App Store Main screen.
    2. Scroll to the bottom right of the App Store Main screen then tap the Updates icon. A list of apps with pending updates then populates the screen.
    3. Find Spotify then tap the Update button next to it.
    4. If multiple app updates are available, then tap the Update All button instead. Doing so will install all app updates simultaneously.

    Wait until all app updates are completed and then restart your iPhone. A device restart will help ensure that the new software changes are properly implemented and the device to work properly as intended.

    Aside from app updates, also try checking if a new software update or iOS version is available for your iPhone 8 Plus. Firmware updates also contain bug fixes to clear any bug-inflicted issues transpiring on the phone.

    • To check for new iOS update, go to Settings-> General-> Software update menu. You should see an update notification if a new software version is available.

    If there is, then back up your critical data then follow the onscreen instructions to download and install the new software update for your iPhone. Make sure your device is connected to the Internet and has enough power and memory space.

    Fourth solution: Uninstall then reinstall Spotify.

    You may need to uninstall the app if none of the prior methods is able to make it work properly again. The Spotify app might have been totally corrupted and is therefore no longer able to run. In that case, you need to delete the corrupted app then reinstall the new version that’s working and compatible with your device. Here’s what you should do then:

    1. Tap and hold on any app icon from the Home screen.
    2. When the app icons start to wiggle, tap the X in the corner of Spotify app to instigate app deletion.
    3. If prompted with the message to delete the app, tap Delete to confirm.

    Wait for the app to completely be deleted and then restart your device. After the iPhone restarts, reinstall Spotify on your iPhone 8 Plus with these steps:

    1. Open the App Store.
    2. From the App Store main screen, tap on the Search icon (magnifying glass image).
    3. Type Spotify into the search bar then select the Spotify app from the search results.
    4. Tap the Cloud icon or Get button to download and install the app on your iPhone.
    5. If prompted, enter your Apple ID password to authorize app download and installation.

    When the app is finished installing, reboot your iPhone again to refresh the system and apps. Then test to see if the recently installed Spotify app is working.

    Fifth solution: Reset all settings on your iPhone 8 Plus.

    You may also consider resetting all settings on your device to rule settings conflicts out from the underlying cause. There might be some options that aren’t supposed to be disabled or enabled for the Spotify app to run smoothly. But since it would be difficult to trace and determine which from among the many options is the culprit, the faster way is to perform system settings reset with these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Tap Reset.
    4. Select Reset All Settings from the given options. This will reset the system settings to their default values without affecting any data stored on the internal memory of your device.
    5. If prompted, enter your device passcode to continue.
    6. Then tap the option to confirm all settings reset.

    After the reset, reboot your iPhone to apply the new changes. You will need to enable necessary features including Wi-Fi and Bluetooth, to use them again on your iPhone. Finally, open Spotify and see if the problem is fixed.

    Seek more help

    You can report the issue to Spotify Help Center and request further assistance performing more advanced troubleshooting with the app. If the problem started after updating iOS on your iPhone 8 Plus, then there might be some advanced settings that must be re-configured for the app to work smoothly with new platform your iPhone is running on. Or you can also try using other music apps like Pandora music instead.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Messenger app that keeps crashing, won’t load on your iPhone 7 after installing a new iOS update [Troubleshooting Guide]

    Several factors can cause random app issues including loading errors, freezes, and crashes. Among the most common culprits are memory problems like insufficient or low internal storage space. This is likely to blame for frequent or recurring symptoms of lags, freezes, crashes, and random app restarts. In some cases, an app can suddenly become rogue due to software bugs and glitches, including faulty updates.

    Generally, these problems are related to the software and therefore can be dealt with by some workarounds. Highlighted below are recommended walkthroughs on how to troubleshoot a similar issue on the iPhone 7 Messenger app that keeps crashing, won’t load, or not working stable after installing a new update to iOS. Feel free to refer to these walkthroughs in case you need additional inputs when troubleshooting the same app problem on the same iOS device.

    Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPhone issues questionnaire.

    First solution: Force close app then restart.

    Any app can encounter random glitches, minor or complex. Oftentimes, what occurs is a minor glitch, which can easily be remedied by restarting the errant application. Restarting the app clears any minor errors from within the app that’s causing conflict. That said, restarting the Messenger app might be the key to fixing it. Here’s how it’s done:

    1. Press the Home button twice quickly. Doing so will show up a list of recently used apps. These apps aren’t closed and so, they’re still running in the background.
    2. Find the Messenger app from the app’s preview and then swipe up on it.

    You can also clear the rest of the background apps to prevent any of them from causing conflicts and issues especially when they crash.

    Reboot your iPhone afterwards to clear and refresh the internal memory.

    Second solution: Restart your Wi-Fi Internet connection.

    Messenger is a server-based app, which denotes the need for strong and stable Internet connection to work as intended. If your phone is going through some sort of network connectivity issues, then that’s probably the underlying cause as to why the app is not working properly. Intermittent connectivity or Internet drops might have triggered the app to become unstable. In that case, you will need to deal with Internet problems first. Once you’ve got your Internet working fine and stable, then all online apps including Messenger should be working fine as well.

    A recommended simple solution to this is a Wi-Fi restart. This means turning Wi-Fi off on your iPhone for a few seconds and then turn it on again.

    • To do so, navigate to Settings-> Wi-Fi menu, and then tap the Wi-Fi switch to turn the feature off. You’ll know if it’s off if the switch appears gray, otherwise it’s green (enabled).

    If that won’t work, then you can reboot your wireless router or modem instead. This will refresh the very main source of your Wi-Fi internet at home. After rebooting your router or modem, perform a soft reset on your iPhone 7 to refresh the operating system and the rest of its functions including Wi-Fi. Your device should be connected to the Internet for Messenger app to work.

    Third solution: Update Messenger app to the latest version available.

    Software updates including update for apps are generally rolled out to keep the system or application optimized and bug-free. Like software updates (iOS), app updates are also released periodically, and can be more often than iOS updates. Robust and widely used applications are constantly monitored and maintained by their developers to become as reliable as possible. Messenger for one is a highly maintained app, given the millions of Facebook users relying on Messenger as their primary messaging platform while on Facebook. If your Messenger app is triggered to crash by some bugs or malware, then updating the app can help.

    1. Tap the App Store icon from the Home screen. Doing so will route you to the App Store main screen.
    2. Navigate to the bottom right of the screen and then tap the Updates icon. A new screen containing a list of apps with pending updates will then show up.
    3. Find Messenger from the list then tap the Update button next to it.
    4. If you see multiple applications with pending updates, tap the Update All button instead. Doing so will update all apps simultaneously.

    Wait until all app updates are completely installed then restart your iPhone to apply the recent changes and to refresh the system for proper functions.

    Fourth solution: Reset all settings on your iPhone 7.

    An app may also fail to function or load due to invalid settings on the phone. Some software updates would automatically override current device settings. The result can either be good or bad. In this case, there might be some conflicts with the settings and so it turned out to be an adverse outcome. To rule this out, you can reset all settings on your device, and then reconfigure individual options manually and accordingly.

    • To reset all settings on your iPhone 7, go to Settings-> General-> Reset menu, then select the option to Reset all settings.

    This will erase your current system settings and restore the original or default values. Any incorrect configuration will then be removed. Unlike a factory reset, this won’t affect any data and personal files saved on the internal memory of your iPhone 7. Thus, you won’t lose any critical information.

    Fifth solution: Uninstall then reinstall Messenger app on your iPhone 7.

    If the Messenger app still won’t load or unstable after performing all prior methods, then it’s possible that the app has become totally corrupted and useless. In that case, your only choice to get the app back up and running properly is to uninstall or delete it from your iPhone. After deleting the errant Messenger app, download and install the latest version of the app from the App Store. Here’s what you should do then:

    1. Tap and hold on any app icon from the Home screen.
    2. When you see the icons start to wiggle, tap X on the corner of the Messenger app.
    3. If prompted with a message, tap Delete to confirm.

    Restart your device then download and install the Messenger app on your iPhone 7 with these steps:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Messenger in the search bar.
    4. Find and select the Messenger app from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Wait until the app is finished installing and when it’s done, reboot your iPhone 7 (soft reset) to ensure that the recent app installation is properly implemented. Everything should work as intended by then unless the problem is inflicted by some serious system issues that needs iOS reset and/or restore.

    Seek more help

    You can reach out to Facebook Help Center to report the issue and request further assistance in performing more advanced solutions. Messenger is an integrated instant messaging tool of Facebook, so any problem with Messenger should be taken care of by Facebook Support. Just let them know how the problem started and what workarounds you’ve done on your end, by far. If you’re seeing any error messages or codes, relay that information to them so they can use that as additional hints in tracing the root cause and finding the ultimate solution. There might be some advanced settings that need to be configured or modified to make the Messenger app blend well and work with the new iOS platform on your iPhone.

    Connect with us

    If you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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