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    iPhone 7 volume cuts in and out while recording videos, won’t connect to wifi networks, other issues

    Hello and welcome to yet another #iPhone7 post. This article discusses 12 more iPhone 7 related cases and their respective solutions so hopefully you’ll find it informative.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Below are specific topics we’re bringing for you today:

    Problem 1: iPhone 7 uses mobile data allocation fast when hotspot is enabled

    I just bought my new iPhone 7 Plus and it used up my hotspot in a matter of minutes. No it is not my service provider, I have been with them for 8 years and I have had the same plan since 2013. I know how to use my hotspot and I know how long it should last me. Not my first rodeo. With that being said and taking all the user error possibilities out I need to find out why for 2 months in a row now I receive all my new data on the 15, did not use my hotspot at all until today. And 30 minutes later get a text that I have used 80% of my hotspot!!! Why??? — Bel Free

    Solution: Hi Bel Free. Are there other devices using your hotspot aside from your own iPhone 7? If there is, it’s possible that such device/s may be downloading large  files that consume most of your monthly data allocation. For example, if said connected devices are set to automatically download files when turned on, that may not show up in your radar until you receive an alarm from your carrier. To check, stop using your hotspot (you don’t need it anyway if you won’t allow other devices to connect) and observe how your mobile data consumption works for another month. If your bandwidth consumption goes back to normal, then you just find out the reason for your issue.

    If you need more assistance regarding this issue though, we suggest that you work with your carrier in isolating other possible reasons for this issue.

    Problem 2: iPhone 7 can’t send SMS during calls

    First time iPhone owner here. Just got iPhone 7 plus last Friday. Husband is an over the road truck driver so we thought being able to facetime while he’s gone would be great! And it has been. What is really frustrating for both of us is not being able to talk on the phone and text or talk and surf the web. Why can’t we do both?? This is very disappointing to both of us as we are used to being able to with all of our previous Galaxy series phones. The only other change is that we switched to US Cellular from Verizon. Could that be the problem? — Melissa

    Solution: Hi Melissa. iPhones on CDMA networks can’t send or receive SMS while phone is actively making or receiving a call. That’s just how iPhones are designed. That may not be ideal but Apple, for some reason, designed their device in this manner in order to ensure good voice quality during calls. Your phone’s network chip temporarily disables SMS and/or data service to ensure there’s enough resources for a call. Unless you can do better than Apple designers, there’s really nothing that you can do about it.

    A good workaround though is this: If you want to surf the web during calls, make sure to connect to wifi. Wifi connection can continue working even during calls so you can surely split your attention between calls and browsing. The same is true when using Facetime. Make sure to connect to wifi before you facetime so you will be able to send and receive SMS.

    Problem 3: iPhone 7 messaging app keeps crashing, won’t send SMS, overheating

    When I receive any message, the text tone rings and the message is shown in the notifications. However, when I try to read it by pressing/touching Messages, the screen flashes white for sometime and return to the home screen not letting me read any message.

    Also, the phone turns hot on the back side under the camera near the apple logo. Due to this I am unable to send any messages too. I tried to write messages by going to messages through Contacts but the same result. Please help. — Muktadir

    Solution: Hi Muktadir. Looks like your messaging app appears to be crashing repeatedly. This can be due to an app bug or an operating system glitch. Below are the things that you can try to fix it.

    Restart the app

    This is the first troubleshooting step that you want to do. Sometimes, it just takes a simple restart to make everything start working good again. To do that, simply kill the app by following these steps:

    1. Tap the Home button twice quickly to pull up the app switcher.
    2. Look for the messaging app you’re using and flick it up until it disappears.
    3. Open the messaging app again and send a message.

    Restart the phone

    Sometimes a simple troubleshooting such as a device restart fixes things. If you haven’t tried that yet, make sure that you do.

    Ensure that iOS and apps are updated

    Updates are released for a reason. Sometimes, they are there for cosmetic changes to the user interface. At times, updates are meant to effect modifications and improvements to under-the-hood components of the software. Make sure that you install updates for apps or iOS whenever they become available. To make it easy on yourself, simply enable automatic updates if you previously changed the default setting. Just go to Settings>iTunes&App Stores.

    Reinstall the app (if you’re using a third party app)

    We assume that you’re using the native Apple messaging app so this should be optional. However, if you happen to be having an issue with non-Apple messaging app, consider re-installing it.

    Wipe the phone clean

    If all the steps above won’t work, make sure to wipe the phone by doing the following steps below. Make sure to back important files up before wiping the phone.

    1. Sign out of your iCloud account (if applicable).
    2. Go to Settings.
    3. Tap General.
    4. Tap Reset.
    5. Tap Erase All Content and Settings.

    If your issues won’t go away, especially the heating issue on the back, contact Apple and have the phone checked.

    Problem 4: iPhone 7 microphone not working, can’t record sound using voice memo

    I cleaned my iPhone’s screen once with toothpaste. I think toothpaste has been frozen inside my microphone speaker but the main problem is that my phone is fine with recording video with camera. It hears me clearly but social apps are not able to hear me including voice memos. Siri can hear me clearly. 🙁 i’ve cleaned the microphone so many times. already have reset my phone 3-4 times … but nothing is working .. :(( pls help i dont want it to be repaired after opening the casing of the phone !! :(((( — Fatima

    Solution: Hi Fatima. An iPhone 7 has four microphones —  two of them are on the side of Lightning port, the other one is on the back between the True Tone flash and iSight camera, and another one inside the earpiece. If Siri captures your voice fine but Voice Memo app doesn’t, there may be an issue with the primary microphone located at the bottom of the phone.

    You can do a full restore on the phone via iTunes to see if there’s software issue involved. To do a full restore, follow these steps:

    1. Create a backup of your files. You can do that in a number of ways but the fastest and most effective way is by using iTunes in your PC or Mac. If you don’t want to create a back at all, you can simply erase everything on the phone by following the steps in this link.
    2. Connect your iPhone to your computer with the cable that came with your phone.
    3. We assume you remember your phone’s passcode so simply enter it when you’re prompted for it.
    4. Select your iPhone once iTunes asks you for the specific device.
    5. Once you’re in the Summary panel or screen, select the option that will restore your device (Restore).
    6. Confirm by clicking on Restore button.
    7. Wait for a few moments while iTunes restores your device to its factory settings. It may also take some time if iTunes will need to install an updated operating system version.
    8. After this factory reset, all software settings should be restored to their defaults.

    If that won’t work and you don’t want to contact Apple for assistance, try to replace the bottom microphone.

    Problem 5: iPhone 7 can’t send and receive SMS

    I am unable to receive or send SMS Text Messages (non-iPhone users). I have done every trouble shoot method. I haven’t even had the phone 24 hours yet. It is frustrating to make a not so small purchase for these types of issues to happen. On top of that that, I called in to iPhone support and it said the wait time would be 2 minutes. I have now been on hold for 57 minutes. Crazy! I really hope I can get a response soon.        — Amanda

    Solution: Hi Amanda. If you’re having trouble sending SMS to non-iPhone users only (we assume you can send messages to fellow iPhone users), then you must ask yourself one important question: what type of message are you sending or expecting to receive? In an iPhone device, there are at least 3 types of messages — SMS, MMS, and iMessage. So what’s the difference you may ask. Well, SMS and MMS allows you to send regular text message to other devices (both iOS and non-iOS). iMessage, on the other hand, only works between two iOS devices. An Android device, for example, won’t receive your iMessage. iMessage works fine if you have internet connection in your phone (either wifi or mobile data) as you’ll not incur charges unlike the regular text message.

    If you’re trying to send a regular text message to a non-iPhone device, make sure that you have a text subscription with your carrier (Apple is the device manufacturer, not your carrier). If you aren’t sure, contact them and ask. That simple.

    Now, here’s an important indicator in order to differentiate between an iMessage and regular SMS or MMS. If you see a green bubble message, then your message was sent as an SMS or MMS. If your message is showing as a blue bubble, then you’re sending an iMessage. Again, if you’re unsure why your text messages aren’t working, the best party that can help you is your carrier. Apple and third party support sites like us can only do so much.

    Problem 6: iPhone 7 won’t stay connected with wifi networks, only right speaker is working

    I purchased an iPhone 7 plus in January 2017 and I have 2 issues iPhone refuse to address:


    • when using wifi, it struggles to hold a connection. This happens on ALL wifi… can’t find any resolution except to manually specify IP settings that improve it but not cure it.
    • They have done away with headphone socket so now we have a lightning to 3.5mm Jack. However, whenever I try to use this in either of my cars (Aston Martin DB9 & Mini Roadster, I can ONLY get sound from the right speakers…. tried different leads and jacks/adapters but no cure for the problem. — Anonymous


    Solution: A wifi issue like this must be caused by an issue with the device. If your iPhone runs the latest iOS updates and all apps are up-to-date, the only troubleshooting that you can try before sending the device in is a full factory wipe (not restore from your previous backup). This will return all factory settings to their defaults, which means that wifi should work normally. This will also confirm our suspicion that there may be a deeper cause for the problem. If wifi remains problematic after wiping the phone clean with a factory reset, then there may be hardware malfunction causing it, or coding-related glitch that won’t go away even after a full reset.

    For the second issue, it’s not really an issue unless there’s also another hardware or software malfunction that cause it. You iPhone 7 will be in mono sound mode if it’s positioned standing up. It does not have a speaker at the lower bottom side. If you want a stereo mode, simply flip it on its side (landscape mode) so that both the earpiece speaker and bottom right speaker will work to give you stereo mode.

    Problem 7: iPhone 7 volume cuts in and out while recording videos

    When I’m video recording live shows/concerts, the volume on my iPhone 7 would automatically lower down as if cancelling background noises. It has been quite annoying as we’ve been to loads of shows & this issue has messed up with my recordings. It usually happens when vocals come in after there has been music playing in the beginning. The audio/volume automatically either just shuts off then turn on & off all throughout the recording. I’ve upgraded the iOS & all that but it’s still messing things up. What do you think is wrong? How can I correct this problem? Please help! All the best! — Adriaenne

    Solution: Hi Adriaenne. Is your iPhone inside a protective case? If yes, remove the case and try to replicate the issue.

    If removing the case won’t make a difference, contact Apple and demand for a phone replacement.

    Problem 8: iPhone 7 can’t send SMS

    Hi. I am unable to send SMS messages. I can send all messages in a blue bubble but none in the green bubble. I can receive all messages and all calls. Sending SMS to non-iPhone seems to be my only problem. This has been happening since Telstra changed my phone number, not sure if this is coincidental or not. Please help, I am using an iPhone 7 plus. I need to be able to send SMS messages to everyone, Telstra are not helping me at all. I have changed my phone, my number and my SIM and still have this problem. Thank you. — MARIE lee

    Solution: Hi MARIE lee. One of the most common reasons why SMS won’t send in an iPhone device is an incorrect or misconfigured Message Center Number. Make sure that you contact your carrier to ask for the correct Message Center number on your phone. Once you have the correct one, compare it with the currently set one. Here’s how to check your device’s Message Center number:

    1. Open your Phone or dialer app.
    2. If the dial pad is not visible, tap Keypad.
    3. Enter *#5005*7672#.
    4. Tap Call. The screen should display the message center number. If you want to edit it, tap Dismiss.
    5. Enter **5005*7672*MessageCenternumber#, with MessageCenternumber being the Message Center number from your carrier.
    6. If “Setting succeeded, Service Centre Address, No Address” appears, simply dismiss it.
    7. Enter *#5005*7672# then tap Call.

    If changing the Message Center number won’t work, you should continue to work with your carrier. They’re responsible in making sure that your paid service with them is working.

    Problem 9: iPhone 7 microphone keeps cutting in and out

    In almost every conversation I have, I have been told by the person on the other end that at times my voice fades in and out or that my voice gets muffled or becomes really “tinny” sounding. At first, I thought it was because I might have been holding my phone wrong or that my case was covering the microphone, but it’s not. This is a brand new, fresh out-of-the-package iPhone 7. Should I contact the company? — Emily.o.egerton

    Solution: Hi Emily.o.egerton. Do a quick factory wipe on your phone by following the steps below:

    1. Sign out of your iCloud account (if applicable).
    2. Go to Settings.
    3. Tap General.
    4. Tap Reset.
    5. Tap Erase All Content and Settings.

    Make sure to back important personal files such as photos, videos, etc before doing the steps above.

    If the problem remains, try to remove the protective case (if you are using it) and see if the microphone works fine. If nothing changes, yes, you must contact Apple and demand for a new phone.

    Problem 10: iPhone 7 speaker makes crackling sound, microphone not working

    I love the white noise app. A few weeks ago, the left microphone started “crackling” or sounding staticky. Then last week, it stopped working completely. At the same time, I was also unable to hear someone when they called me. If I put them on speaker, then I was able to hear them. We went to Sprint, who sent us to an Apple Store, who sent us home to contact Apple online. We did and Apple sent me a new phone today AND ITS DOING THE SAME THING!!! My husband has the same phone and his works correctly, with sound coming from both speakers/microphones. Could it be my SIM card? — Melinda

    Solution: Hi Melinda. Your iPhone only has two speakers, one in the top part near the earpiece and the other in the bottom right hand side. There’s no speaker in the left bottom grille. If you think the microphone is acting up, try to record your voice using voice memo app and listen to your voice. If it sounds bad, try to wipe the phone to factory defaults by following the steps we provide for Emily.o.egerton above. Once you’ve wiped all contents and settings, record your voice using voice memo again. If the problem remains, contact Apple support.

    Problem 11: Brand new iPhone 7 won’t turn on

    My wife’s brand new iPhone 7 (bought yesterday from Carphone Warehouse in London) will not switch on. The screen is totally blank (and black). It was purchased yesterday when it seemed to be working fine. I have tried the ‘soft’ way of switching it on. That does not work.. The battery has been charged on two different charges (although of course nothing shows on the screen). This is seriously unimpressive. — John

    Solution: Hi John. If your phone does not restart when you press and hold both the Sleep/Wake and Volume Down buttons for about 10 seconds, there must be a hardware problem causing it. Unfortunately, there’s only so much that you can do in this case so you want to bring it back to the store so it can be replaced.

    Problem 12: iPhone 7 keeps dropping calls, getting delayed SMS, and slow internet

    Has anyone else experienced having to go into AT&T 5 times trying to fix an issue with their phone that LITERALLY EVERY TIME YOU GO IN THERE, they tell you something different every time and yet the issue is not resolved? I really shouldn’t have left Sprint because the grass is definitely ain’t greener my friends!

    So the gist of the issue is just really bad service everywhere I go! But wait I thought AT&T was a leading service. Apparently not, they just overcharge for bad service and don’t give a crap.

    My phone is almost always on search followed by dropped calls and delayed texts. Literally if you’re trying to get ahold of me in the morning, good luck. Searching the internet isn’t a breeze and playing music or watching a video is crap. I HAVE TO LITERALLY TURN MY PHONE OFF AND ON PROBABLY A FEW TIMES EACH HOUR JUST TO GET THE SERVICE OUT OF SEARCHING.

    They have done a soft reset, changed my SIM twice and even sent me to Apple to get a new phone, which I have right now. And still doesn’t work.

    I have iCloud issues which I have talked to corporate Apple about but is still unresolved. And I’m not sure if that affects service on my phone but I don’t see why it would?!

    They once said there was something wrong with my apps and too much data coming through which was making service bad. They said it may be the difference with 3G and 4G, but like shouldn’t that happen automatically? And still that trip was a fail. I’m really frustrated and wish someone COULD HELP ME! Rant over. For the love of god someone help. — Martiniitinyxx

    Solution: Hi Martiniitinyxx. If you rely on mobile data connection (not wifi) on your phone to connect to the internet then it looks like there’s a network issue going on. Dropped calls, erratic SMS behavior, and slow or intermittent mobile data connection are all network-related so it’s either due to poor signal/coverage problem, or there’s an on-going network maintenance or outage in your area. Either way, you must work with your carrier to identify the cause. That the problem occurs even after getting a phone replacement is a strong indication that this a carrier issue. If your device is receiving only 1 or 2 signal bars at best, you can’t expect to have reliable network services like SMS, voice calls, or mobile data internet.

    If your current carrier can’t remedy the situation, you should switch to a carrier that works best in your location.


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

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    Best Ethereum Wallets for iPhone in 2017

    In June, the price of Ethereum reached the current high of $396. Considering that it was just around $8 at the beginning of 2017, it’s safe to say that Ethereum is gaining steam, with some experts even predicting that it will soon overtake Bitcoin as the most popular cryptocurrency in the world. And as the price of Ether, Ethereum’s cryptocurrency token, increases, so does the demand for secure, dependable Ethereum wallets.

    Interested in investing in Ethereum, Bitcoins or other Altcoins?

    Here’s how we buy Ethers and Bitcoins. You will receive $10 of FREE BITCOIN when you buy or sell over $100 worth of any digital currency.

    What’s Ethereum?

    Ethereum is more than yet another cryptocurrency. It’s a decentralized, blockchain-based distributed computing platform capable of running smart contracts. It’s the support for smart contracts that makes many believe that Ethereum will soon overtake Bitcoins.

    Smart contracts data back to the 90s, but their practical implementation has been made possible thanks to the blockchain technology, a distributed database that is used to maintain a continuously growing list of records in a way that’s inherently resistant to modification of the data.

    With smart contracts, it’s possible to program the terms of the contract between buyer and seller to facilitate, verify, and enforce the performance of a contract. “[Smart contracts] run exactly as programmed without any possibility of downtime, censorship, fraud or third-party interference,” explains the official website of Ethereum.

    Because the execution of smart contracts requires computational power which someone must provide, the instructions embedded in Ethereum contracts are paid for in Ether. Consequently, those who own a lot of Ether can pay for a lot of smart contracts. If smart contracts really become the future of financial services and the public sector, the value of Ether is going to skyrocket.

    Best Ethereum Wallets for iPhone

    If you own an iPhone and want to give Ethereum a try, you have several great options how to store your Ethers securely. Like all cryptocurrency wallets, Ethereum wallets belong to two broad categories: cloud-based wallets and local wallets.

    Cloud-based wallets host the private key to your account in the cloud. This means that you’re at the mercy of your wallet provider and their ability to secure their servers and your account. Local wallets store your private key either on your computer or on a special hardware device, making you responsible for the security of your Ethereum wallet.


    Founded in 2012, the popular Bitcoin exchange Coinbase has recently received the approval from the New York Department of Financial Services to trade Ethereum and Litecoin currencies, further extending the scope of its global exchange services.

    You can set up an Ethereum wallet on Coinbase in less than a minute and instantly enjoy the reliable and proven services the exchange offers. Just keep in mind that Coinbase is going to store the private key to your Ethereum on their servers, putting you at the mercy of their terms of service and security measures. To use Coinbase on the iPhone, it’s best to download the official app from App Store.

    Ledger Nano S

    The Ledger Nano S may look like an ordinary flash drive on first glance, but it’s actually a capable cryptocurrency hardware wallet with robust security features and the ability to serve as a second authentication device for other services.

    To set up the Ledger Nano S, you simply plug it into your computer using a USB cable and choose a PIN number. Next, the Nano S gives you twenty words to note down on a provided recovery sheet. These words can help you recover your wallet in can you lose or damage your Ledger Nano S hardware wallet. With the Ledger Nano S configured and connected to your computer, you can use the official Chrome app to send and receive cryptocurrencies.


    MyEtherWallet describes itself as a client-side interface that doesn’t hold your keys. Unlike other web-based Ethereum wallets, MyEtherWallet keeps your private keys on your local machine, giving you the option to easily create an Ethereum wallet without running a full node and broadcasting and storing the entire blockchain on your computer.

    After you generate your Ethereum wallet on the website, you get several options how to save your private key. You can download a .JSON file with an encrypted version of the private key, download a .JSON file with an unencrypted version of your private key, or simply copy the private key in its plain text form. Transactions can then be made using the mobile-friendly web interface, which runs flawlessly on all iOS devices.


    Exodus is a beautiful local Ethereum wallet available for Windows, Mac, and Linux. Exodus encrypts private keys and transaction data locally, and it supports Aragon, Augur, Bitcoin, Decred, Dash, EOS, Ethereum, Golem, and Litecoin.

    The creators of Exodus wanted to “remove the geek requirement to use cryptocurrency and make design a priority.” That’s why they crafted a whole set of stunning icons to help users visually understand how the wallet works and what each button does. But beyond the superficial, Exodus is also secure and open source. It doesn’t matter whether you’re a seasoned cryptocurrency investor or somebody who’s just dipping their toes in the cryptocurrency waters, Exodus has something to offer to anyone.

    Jaxx Blockchain Wallet

    Jaxx is a multi-platform wallet that runs on iOS, Android, macOS, Chrome, Windows, Linux, and soon also on dedicated hardware. It successfully combines an elegant user interface with robust features and state-of-the-art security. Jaxx supports multiple cryptocurrencies and stores all private keys locally, so you can be sure that nobody besides you can access your digital treasure.

    While Jaxx isn’t open source for various security reasons, the developers still allow code inspection in multiple ways. To show they have nothing to hide, they’ve even placed a button that allows anyone to view the source code right on the home page.

    Interested in investing in Ethereum, Bitcoins or other Altcoins?

    Here’s how we buy Ethers and Bitcoins. You will receive $10 of FREE BITCOIN when you buy or sell over $100 worth of any digital currency.

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    5 Best Bluetooth Barcode Scanners for iPhone or iPad

    With a growing number of businesses relying on iOS devices for inventory management and many other tasks that involve barcodes, it makes sense to ask whether it’s possible to go beyond the limited scanning capabilities of iPhone’s and iPad’s cameras. The good news is that the answer is yes.

    Best Bluetooth Barcode Scanners

    You can connect a dedicated handheld barcode scanner wirelessly via Bluetooth to any iPhone or iPad to enjoy greatly improved 1D and 2D scanning performance compared to the built-in camera. Bluetooth barcode scanners for iPhone and iPad come in many sizes and shapes, and we’ve selected our favorite for every popular category.


    The TEEMI TMSL-50 handheld Bluetooth barcode scanner has been designed with the needs of modern retailers in mind. Its aggressive omnidirectional sensor can read printed 1D and 2D codes as well as codes displayed on smartphone screens. The 2000 mAh takes 4 hours to charge, and it handles a full day of intense scanning with plenty of power to spare. Scanned barcodes can either be instantly uploaded to a connected iOS device or stored in the reader’s memory for later transfer. TEEMI advertises that the TMSL-50 can survive a drop from up to 1.5 meters, and, looking at the scanners sturdy construction, we have no reason not to believe them.

    Inateck BCST-10

    If you’re looking for a versatile Bluetooth barcode scanner that can also be connected to a computer via USB, the Inateck BCST-10 is the right scanner for you. Unlike many other Bluetooth scanners, it works without a special scanning app. Just pair the scanner with an iOS device, double-click the scanner button to activate the virtual keyboard, and input scanned data across the entire operating system. The scanner has a 1500 mAh battery and 256 kB of storage space for up to 2,600 code entries. It works not only with iOS devices but also desktop operating systems and PoS systems.

    Symcode 2D Barcode Scanner

    This compact barcode scanner from Symcode is perfect for light-use applications where portability is the most desired feature. Despite its small size, it contains a battery with 1,000 mAh capacity, which greatly minimizes the need to charge the scanner. The Symcode barcode scanner can read barcodes from mobile screens just as well as it reads barcodes from product packages and paper documents.

    Infinea Tab M

    From traditional retail spaces to outside venues—the purchase decision can happen anywhere. To process payments instantly no matter where you are, you need the Infinea Tab M barcode scanner and magnetic stripe card reader. With it, you can convert any iPad into a capable point-of-sale solution with powerful 1D and 2D scanning capabilities. What’s more, the Infinea Tab M can be combined with IDScan.net’s VeriScan to read any type of ID.

    Motorola LI4278

    The Motorola LI4278 is a cordless 1D Bluetooth scanner with a communication cradle for faster and more precise barcode scanning. It accurately scans barcodes printed on paper labels as well as electronic barcodes displayed on screens of digital devices over up to 55 inches away for 200 percent UPC codes and over up to 30 inches for 100 percent UPC codes. The Motorola LI4278 is rugged and designed for use in dusty and wet conditions, making it perfect for demanding day-in and day-out use.

    Best Bluetooth Barcode Scanners

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    How to Watch ESPN Live Sports without Cable on iPhone

    Would you love to watch live sports on ESPN but hate the idea of having to sign up for an expensive cable subscription? We have a solution for you, and all you need is a strong Internet connection and your iPhone.

    Sling TV

    Unveiled at the Consumer Electronics Show in 2015, Sling TV is a cable streaming service from Dish that wants to convince cable subscribers that it’s the right time to cut the cord. Just like Amazon Prime or Netflix, Sling TV relies on your existing Internet connection to deliver content to your living room.

    Sling TV currently has over 2 million subscribers, who enjoy the industry-leading low prices that start at just $20 a month for the Sling Orange service. Included in the service are ESPN, AMC, CNN, HGTV, Comedy Central, Cartoon Network/Adult Swim, History, Disney Channel, ESPN2, ESPN3, TNT, Food Network, TBS, BBC America, Freeform, IFC, A&E, El Rey Network, Viceland, Lifetime, Travel Channel, AXS.TV, Newsy, Cheddar, Bloomberg Television, Local Now, Polaris, Maker, Flama, and Galavision. This package offers a variety of channels for an affordable price.

    The second package offered by Sling TV is called Sling Blue. It costs $25 a month, and it focuses on local channels. Included in Sling Blue are AMC, CNN, HGTV, Comedy Central, Cartoon Network/Adult Swim, History, TNT, Food Network, TBS, BBC America, IFC, A&E, El Rey Network, Viceland, Lifetime, Travel Channel, AXS.TV, Newsy, Cheddar, Bloomberg Television, Local Now, Polaris, Maker, Flama, Galavision, FOX, NBC, FOX Sports Regional networks, CSN regional networks, NFL Network, FX, USA, Bravo, FS1, FS2, NBCSN, FXX, SyFy, NickJr, TruTV, BET, National Geographic, Nat Geo Wild, Univision, and UniMas.

    You can also subscribe to both packages at once for $40 or expand your Sling TV channel list by purchasing channel add-ons for $5 for 5 to 15 or more channels. For $5 a month, you can also purchase a cloud DVR service called First Look, which lets you save up to 50 hours of content to your account for later. Best of all, there are no contracts to worry about, and you can easily cancel your subscription at any time. The only caveat is that Sling TV is available only to those living in the United States.
    Get ESPN For 7 Days Free

    Watch ESPN Using Your Sling TV Credentials on iPhone

    To watch Sling TV, you need a player like Roku, Xbox One, or an Android TV box connected to your TV. You can also watch Sling TV on most mobile devices, including the iPhone. As long as your download speed is at least 1.5 Mbps for high quality, 0.8 Mbps for medium quality, or 0.5 Mbps for low quality, you are good to go.  The audio and picture quality on the iPhone is excellent, and, as long as your Internet connection is up to the task, you won’t ever see the picture freezing or lagging.

    If you care mostly about ESPN as far as watching Sling TV on the go is concerned, the WatchESPN iOS app is your best option. With the app, you get instant 24/7 access to live streaming feeds from ESPN, ESPN2, ESPN3, ESPNU, ESPNews, ESPN Deportes, SEC Network, SEC Network+, Longhorn Network, ACC Network Extra, ESPN Goal Line, ESPN Buzzer Beater, and ESPN Bases Loaded. All you need is your Sling TV username and password.

    How to install and use the WatchESPN app to watch ESPN on iPhone:

    1. Go to App Store and search for WatchESPN (or just click here).
    2. Install the app on your iPhone.
    3. Create a Sling account and subscribe to one of their two plans.
    4. Using your Sling login credentials, log into the WatctESPN app.
    5. Enjoy ESPN on your iPhone!

    If you experience any connection issues, we recommend you use Speedtest by Ookla to find out if your Internet connection is fast enough for mobile video streaming. Ideally, you want your download speed to be at least 2 Mbps.

    Sling TV Free Trial

    If you’d like to see how Sling TV works and what the picture quality is like, you can sign up for the limited free trial offer. You must provide your email address and credit card to register for the offer, but you won’t be charged anything until the 7-day trial period expires and Sling automatically starts charging for applicable subscription. But if you cancel within seven days, you won’t have to pay anything.
    Get ESPN For 7 Days Free

    Sling TV Alternatives

    Sling TV isn’t the only streaming service with ESPN in town. It’s, however, the least expensive one. For example, there’s PlayStation Vue from Sony and DirecTV Now from AT&T. The most affordable PlayStation Vue plan with ESPN included costs $39.99 a month, and the most affordable DirecTV Now plan with ESPN included costs $35 a month. Just like Sling TV, neither Sony nor AT&T requires you to sign a contract nor purchase any equipment.

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    Apple iPhone 7 Plus Security Settings Guide: How to activate and use Anti-theft, Touch ID, Restrictions, other security features on your iPhone 7 Plus [Tutorials]

    Seeing the rising number of cybercrime incidents involving identity thefts in mobile devices, manufacturers of leading smartphones ensure that every device they roll out to public should integrate a number of security features and services. In fact, the more powerful the device is, the smarter it would be when it comes to security functions.

    Just like Apple’s new smartphone flagships — the iPhone 7 and iPhone 7 Plus. Given that these two are tagged among other highest-tiered smartphones to-date, the Cupertino-giant has to make sure that both devices entrenched more advanced security features for safekeeping. That’s one way to guarantee every user of the new iPhones that all essential data stored on the device won’t easily be exposed to unauthorized users. Typically, for these iPhone security features to work, end-users would need to activate or enable them beforehand.

    This post will walk you through the entire process of configuring the iPhone 7 Plus settings to activate and use key security features on the phone. If you’re new to iOS and that you haven’t done this already, feel free to refer to this guide in keeping your device secured. Read on to learn more on how to use and manage settings for anti-theft/Find My iPhone, Touch ID, Restrictions, and other security features of the new iPhone 7 Plus handset.

    But before anything else, if you have other concerns with your iPhone 7 Plus, make sure you drop by our troubleshooting page for we have already addressed some of the most commonly reported issues with this new iPhone. If you need further assistance or if you can’t find what you’re looking for in that page, fill up our iPhone issues questionnaire and hit submit. Don’t worry, it’s a free consultation service so you don’t have to worry about anything. Just give us more information about the problem and we’ll do our best to help you fix it.

    How to use and manage anti-theft settings on your iPhone 7 Plus

    As the name implies, anti-theft is a security tool that is designed for safekeeping of contemporary mobile devices including Apple’s new flagship the iPhone 7 Plus. With anti-theft solutions, you will be able to track and protect your iPhone whether it gets lost or stolen. You may opt to download any of the anti-theft software for your iOS device or use the pre-installed or built-in anti-theft app for iOS devices called Find My iPhone. Find My iPhone is a free service that comes along with iCloud. This denotes that you can use Find My iPhone as long as you have an iCloud account. It utilizes the built-in GPS to pinpoint the location of your iPhone on a map, allowing you to track and find your device when needed.

    Once Find My iPhone is enabled, you can head over to iCloud.com to locate your device, send messages, lock, or erase it remotely. But then again, all these can only be possible if you’ve set up and enabled the Find My iPhone app on your device before it gets lost or stolen. For this reason, enabling Find My iPhone is highlighted among the first few important things to do from the moment you get hold of your new iPhone.

    To activate this feature, you will need to configure your iPhone settings. If you haven’t done it already, follow these steps to set up and enable Find My iPhone on your iPhone 7 Plus:

    • To get started, create or ready your iCloud account credentials. Typically, your iCloud account uses the same username and password as your iTunes account. In case you’re not sure or not signed in, proceed to the next step.
    • Tap Settings on the Home screen of your iPhone.
    • Tap iCloud to continue.
    • Tap Account and then Sign In.
    • Enter your iCloud username and password. After logging in successfully, you will be routed to the iCloud screen.
    • On the iCloud screen, tap Find My iPhone.
    • Toggle the Find My iPhone switch to turn the feature ON.
    • If necessary, tap Allow to confirm action.

    After doing so, you’re iPhone is already secured. For as long as you’ve setup and enabled Find My iPhone on your device before it gets lost or stolen, you still have a higher chance of getting it back or at least keep unauthorized users from accessing confidential information stored on your device.

    How Find My iPhone works on your lost iPhone

    If you are certain that your iPhone is lost and that Find My iPhone is enabled on your missing device, you can take additional actions to help keep your data safe and/or recover it. This is made possible with Lost Mode.

    Using Lost Mode, you can lock your iPhone 7 Plus remotely using a passcode, show a custom message with your phone number of missing device’s Lock screen, and keep track of its current location. You can also use Lost Mode to suspend Apple Pay payments on your device. You can resume the use of your cards once you have it back by signing in to iCloud and disable Lost Mode. You can use your other iOS devices to activate Lost Mode on your missing iPhone 7 Plus.

    • To do so, click All Devices on the other devices, then select your iPhone 7 Plus.
    • Click Lost Mode or Lock.
    • Follow the onscreen instructions to enable Lost Mode options for your device.

    Once Lost Mode is enabled, you can start tracking your device, and view its current location. Changes in its location on the map are also determined.

    You can also enable or disable Lost Mode on iCloud.com or from the Find My iPhone application.

    How to prevent unauthorized users from disabling Find My iPhone on your iPhone 7 Plus

    Some people just possess more advanced knowledge when it comes to technology. Thus, it’s still possible that other people can access or disable your iPhone’s security features including Find My iPhone whenever they get hold of your device. As preventive measures, you can configure other built-in security settings on your iPhone including Restrictions and Location Services. All you have to do is turn on Restrictions and lock changes to Location Services on your iPhone 7 Plus. Typically, the iPhone’s restrictions settings are used for parental control purposes. But you can also use restrictions to prevent any unauthorized user from turning off the location services, which Find My iPhone used to relay its location. Enabling Restrictions on your iPhone lets you set a passcode to protect or lock the iPhone’s location services options.

    Here’s how it works:

    • Tap Settings on the Home screen.
    • Tap General to continue.
    • Tap Restrictions.
    • Select the option to Enable Restrictions.
    • Create a 4-digit PIN code and confirm. You can also create a stronger passcode if you want. To do, just disable or turn off the Simple Passcode option. Doing so enables the full keyboard, which you can use to enter alphanumeric combinations for your passcode. Just be sure to take note of your passcode so you’ll have a backup in case you forget.
    • Scroll down to the Privacy section.
    • Tap Location Services.
    • Scroll down to the bottom of the screen and then tap the Find My iPhone option.
    • Make sure that the Find My iPhone switch is turned ON and that the Status Bar Indicator is set to OFF. Doing so will put your iPhone is stealth mode, preventing other users from seeing the icon that indicates the current location is being tracked.
    • Exit the Find My iPhone settings page.
    • Go back to Location Services menu under Restrictions.
    • Tap the option that says Don’t Allow Changes. Doing so will mark the checkbox next to it. You should then see that the items in Restrictions-> Location Services menu are greyed out.
    • Now, tap the Restrictions button located on the upper-left corner of the screen. Doing so will show the padlock icon next to Location Services under Restrictions-> Privacy menu. This indicates that no changes to Location Services are allowed unless the correct PIN code is entered.

    How to set up Touch ID on your iPhone 7 Plus

    Touch ID is a fingerprint identity sensor is another security feature embedded into your iPhone 7 Plus. It is mainly used for unlocking your iPhone by placing your registered finger on the Home button. It’s a quicker yet more secured way of unlocking iDevices like the new iPhone. To get started, you will need to set up Touch ID on your device and manage settings and options accordingly.

    Steps to set up Touch ID on iPhone 7 Plus

    Create a passcode for your iPhone. Refer to the abovementioned steps to create a passcode.

    Make sure that your finger and the iPhone’s Home button are clean and dry.

    • Tap Settings.
    • Select Touch ID & Passcode.
    • Enter your passcode.
    • Tap Add a Fingerprint.
    • Hold your device as you normally do when touching the Home button.
    • Touch the Home button with your finger but don’t press it. When you feel a quick vibration or prompted to lift your finger, remove your finger from the Home button.
    • Rest your finger slowly and make small adjustments to your finger’s position from time to time.
    • If prompted to adjust your grip, hold your iPhone as you normally do when you unlock it and then touch the Home button with the outer areas of your fingertip instead of the center portion that you scanned first. Doing so will let the device capture the edges of your fingerprint.

    In case you are having trouble enrolling one finger, try to use another finger. You can enroll up to five fingerprints for your Touch ID. You can use any of the enrolled fingerprints to unlock your device by pressing the Home button.

    Alternatively, you can unlock your iPhone using Touch ID without pressing the Home button.

    • To do so, head over to Settings-> General-> Accessibility-> Home Button-> and then turn on Rest Finger to Open.

    Once you have successfully set up Touch ID on your device, you can use your registered fingerprint to unlock or pay for online purchases in iTunes Store, App Store, and iBooks Store.

    If your iPhone 7 Plus gets lost or stolen, be sure to report it to your device carrier for them to take necessary actions  to keep your iPhone data secured. This is a must-do especially in the case where your iPhone 7 Plus gets lost and that you’re unable to trace its location using Find My iPhone. Doing so will not only give your carrier a heads up of what has happened to your device but also allows them to disable your account and prevent any unauthorized calls, texts, and data usage from your lost or stolen iPhone.

    Engage with us

    If you have other issues with your Apple iPhone 7 Plus, we are always willing to help. Contact us through our iPhone issues questionnaire and provide us with all necessary information about your problem so we can find a solution to your issue.

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    iPhone 7 alarm won’t work when phone is set to vibrate, camera app keeps crashing, other issues

    Hello iOS community! Here’s another article that answers some of the issues associated with #iPhone 7 devices. We hope you’ll find this material helpful.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Below are specific topics we’re bringing for you today:

    Problem 1: iPhone 7 group messaging etiquettes

    I recently purchased an iPhone 7. I have purchased almost every mass texting app at the App store and none work with my iPhone 7. Do you guys need to do an update? The only way it worked was if i send a text out (over 100 people) and when someone replies now everyone gets their reply and it’s a big mess. If i turn off group messaging, then only a couple get my text. Never had this issue with my iPhone 5C. Frustrated and tired of buying texting apps that don’t work. Please help. Thanks. — April

    Solution: Hi April. First of all, we want to make it clear that we don’t work for Apple, any carrier, or other companies we may mention in our blog. We are here to simply offer troubleshooting tips and solutions for iOS-related troubles. We don’t update devices!

    Secondly, group messaging is exactly how it works in your device right now. You can’t send a mass text and expect responses from individuals one at a time. The way group messaging works right now is that a response from one will get viewed by the whole group. We’re not saying there’s nothing that can’t be improved in this current setup but you’re stuck with it. That’s just how group messaging is designed. There’s nothing we can do about it. We don’t know of any app or carrier that supports a different group messaging scheme apart from this either. We don’t know how you made group messaging works differently in your iPhone 5C before but we’re not aware of any workaround to change the behavior of the current group messaging service. If you find that unacceptable, you’re out of luck. To minimize annoyance when sending a group message, try to stick to the following texting etiquettes:

    1. Send a group message to people who only know each other.
    2. If you use mass texting for business, give explicit instruction not to reply to the group text message itself.
    3. If you are the sender of a group text and people start asking others to stop responding, do your best to calm everyone down. Again, this may become problematic the bigger the number of members in a group so it’s up to you how to manage everyone not to respond to your message. If you’re annoyed by the constant back and forth, you are probably not alone. Again, the situation can be managed more easily if you stick to rule number one.

    Problem 2: iPhone 7 is very slow, keeps lagging, slow performance issue, iOS unresponsive

    • Long periods of lag during boot up and app launch.
    • OS unresponsive.
    • Native apps such as phone and camera will not work or lag out.
    • Audio doesn’t switch over from iPhone speakers to headphones when lightning jack is plugged in.

    My device has the most current iOS release. 256GB model currently using 33GBs of storage. I have not ever jailbroken this device. Power down and restart have no effect on symptoms Hard reboot takes a while but offers a stint of normal functionality for a short while. It’s almost as if the device is out of RAM. — Scotty

    Solution: Hi Scotty. Your iPhone 7 appears to have a general slow performance issue. This can be caused by either a software glitch, content bug (problematic app/s), or bad hardware. To see which of these three is true, you must do a few troubleshooting steps.

    The first one is to try to remember when exactly the problems began. If you noticed them right after you installed an app, the most likely cause is that content. Uninstall the said app and see how your phone works. If the problems go away, then you probably just fixed the issue.

    If the problem just appeared out of the blue and you haven’t installed anything for long time, the next good thing to do is to restore your iPhone via iTunes (also known as factory reset for those familiar with Windows and Android devices). Here’s what you need to do:

    1. Create a backup of your files. You can do that in a number of ways but the fastest and most effective way is by using iTunes in your PC or Mac. If you don’t want to create a back at all, you can simply erase everything on the phone by following the steps in this link.
    2. Connect your iPhone to your computer with the cable that came with your phone.
    3. We assume you remember your phone’s passcode so simply enter it when you’re prompted for it.
    4. Select your iPhone once iTunes asks you for the specific device.
    5. Once you’re in the Summary panel or screen, select the option that will restore your device (Restore).
    6. Confirm by clicking on Restore button.
    7. Wait for a few moments while iTunes restores your device to its factory settings. It may also take some time if iTunes will need to install an updated operating system version.
    8. After this factory reset, all software settings should be restored to their defaults.

    Contact Apple support

    Now that your phone’s operating system has been re-installed, the problems are supposed to go away IF the cause is software-related. If they persist after a full restore, that only means one thing — you’ll be unable to fix them at your level. The most likely reason is hardware malfunction but knowing which component exactly requires training, experience, knowledge, and special set of hardware and software tools. We suggest that you let a professional handle the hardware checks for you. Bring the device to an Apple store, or to an independent service center.

    Problem 3: iPhone 7 alarm won’t work when phone is set to vibrate

    My old iPhone 5 – when the phone was placed on vibrate the alarm clock still sounded loudly when the alarm went off. NOW I have a brand new iPhone 7 and the alarm volume will not play if the phone is on vibrate. To make matters worse when you are on the alarm clock screen and you use your volume buttons on the side of the phone to increase the volume of the alarm, you instead get “Ringer” volume. The Ringer volume was as high as possible and yet when the alarm went off you couldn’t hear it because the “volume” was too low. I’ve tried everything to fix it. I’m very frustrated. — Jeannette

    Solution: Hi Jeannette. You’re not the first one to report this problem so we think that this is most likely an iOS bug rather than something caused by a third party app. To fix the issue, you need to reset all your phone settings by doing the following steps:

    1. Open Settings app.
    2. Tap General.
    3. Scroll down to the bottom and tap Reset.
    4. Tap Reset All Settings.

    The steps above will return all operating system settings back to their defaults, including the ones for your alarm clock (we are assuming you’re using the native Apple alarm clock app and not a third party). Reset All Settings option will not delete your photos, videos, and other files so it can be done safely.

    Problem 4: iPhone 7 camera app crashes, app that uses camera keeps crashing

    Hello. I have a really annoying problem with my iPhone 7. Since i bought it and first started the problem exists. The problem is that when i use camera or any app which uses camera, phone crashes almost everytime and goes black. Then it force resets by himself. Please help.

    I tried restoring and it doesn’t help. I also gave phone to the repair provider and they didn’t find any problems. I don’t know what to do anymore because it really pisses me of and i hate it. There must be solution for this:( — Tilen

    Solution: Hi Tilen. If this problem is only happening with apps that uses the camera and the rest of your apps are all working, the cause of the problem is most likely buried inside the hardware. To be sure that it’s not  software issue at all, we recommend that you wipe the phone clean again and observe how camera works when there are no apps installed. Now, it’s very important that you remember your iCloud password to prevent locking out yourself from your account. If you don’t know your iCloud password, make sure that you deal with it first by resetting it.

    To begin the factory reset process of your iPhone 7 (Erase All Content and Settings) here are the steps:

    1. Create a backup of your important files such as photos, videos, etc.
    2. Sign out of your iCloud account (if applicable).
    3. Go to Settings.
    4. Tap General.
    5. Tap Reset.
    6. Tap Erase All Content and Settings.

    With your phone now recently wiped clean, all software settings including those of pre-installed apps like the camera app should work. Make sure that you test how camera app works by using it. Do not install any app during this time.

    If the problem stays and the camera app remains problematic, contact Apple or your carrier for a phone replacement. When bringing the phone to Apple, be sure to erase all your personal files by the Erase All Content and Settings procedure again. Once in the store, do a quick demo of the problem in order to let them know that the problem occurs with or without apps installed

    Problem 5: iPhone 7 screen showing black flickering

    I bought a new iPhone 7 on 8th January 2017 and i had dropped it once from my bed without the cover on its back later. I didn’t see any damage as such but it’s been about a month that happened and now left bottom corner of the screen i can see small black flickering. This happened once before the phone was dropped and now i can see that again i am a little worried. Please help me fix this. it’s not that noticeable but it does flicker on that particular side. — Thakkar.heena2015

    Solution: Hi Thakkar.heena2015. Any discoloration is almost always a sign of a damaged screen. The same can be said if you notice colored lines, white halo in the edges or flickering in a part of the screen. Try to wipe the phone clean (Erase All Content and Settings) and see if that will fix the issue. If part of the screen continues to flicker even after a factory reset and when there are no apps installed, you can bet screen malfunction is to blame. Exposing the screen to too much pressure or dropping the phone are some of the most common reasons for screen issues. Since your phone was dropped previously, it may have damaged the motherboard though the signs are only starting to show at this time.

    Problem 6: iPhone 7 screen remains black, won’t turn on

    I have the iPhone 7 and My screen was flickering (like lights flickering in a room) for about 5 minutes while I was using it. About an hour before, my home button had stopped working but I had general accessibility so I had no problem. Then it turned black, but the screen was still on. Siri would still work, I could still hear the alarms and the sound from the charger being connect, and I could still feel the vibrations from the phone and I asked Siri to face time my friend to see if although my screen was black if she could see me. She could see me perfectly. My screen was still black and now Siri won’t even work. I can’t feel vibrations and I can’t hear the sounds or the sound when you connect your charger. My phone won’t show the Apple logo and my home button still doesn’t work.         — Stefaniabecchi

    Solution: Hi Stefaniabecchi. The first troubleshooting step that you want to do is make sure that you’re using a good working charging cable and/ or charger. If you have another iOS charger, or if you can borrow one from a friend, try using it. The aim here is to ensure that you’re using a working charger to hopefully power the phone back on. Make sure to let your phone plugged in to the charger for at least 60 minutes. Make sure that you check the jack, USB cable, and charger head. Everything should be firmly plugged in.

    If the screen remains black but the phone now shows signs that it’s turning on (showing light, making sound, or vibrating), you can try to try to force restart it. Here’s how:

    1. Press and hold Sleep/Wake and Volume Down buttons for at least ten seconds.
    2. Wait until you see the Apple logo.

    If the phone remains dead and won’t restart, try to connect it to a computer with iTunes installed. If your device is not recognized by the computer or iTUnes, you must contact Apple support. Your phone must have encountered a hardware problem and a repair may be needed to bring it back to life.

    Problem 7: iPhone 7 sound only comes from right speaker, left speaker not working

    I have an iPhone 7. My speaker sound when blue toothed on all my cars only coming out on right side. I do not have setting on mono. This is my 2nd iPhone 7 and still same problem. Not I mention.. the sound quality is so much better when others with a non iPhone device ..and Using my sound system blue tooth or not.. Sounds so much better .. So question is 2 fold Why does my iPhone 7 music only play music out of one speaker whether bluentoothed or Aux And Why do other non iPhones .. quality of sound .. So much better than mine .. even when I had the iPhone 5. — Rita

    Solution: Hi Rita. First of all, an iPhone 7 only has two speakers. One is located on the  bottom right side, and the other on the earpiece. There should be NO sound coming from the left hand side grille of the phone although it may appear to be a speaker. This fact alone should tell you that you may be chasing a non-existent problem. This should also answer your second question why music only plays on one speaker. If you want a stereo setup, simply flip your iPhone 7 to landscape orientation. Doing so will automatically tell the system to use the two speakers.

    Secondly, sound quality is very subjective but we know millions of iPhone 7 satisfied with the device’s sound output. If you have a higher sound quality standard, you should consider using other phones or audio devices. Upgrading to high end speakers should also help.

    Problem 8: iPhone 7+ keeps restarting during calls after screen replacement

    I dropped my iPhone 7+ and had the screen replaced. I am now experiencing a multitude of problems. The phone keeps restarting itself. Anytime I try to place a call, the phone restarts, anytime I try to answer a phone call, the phone restarts. My phone also keeps freezing, my home button isn’t working, and Siri speaker won’t work. I tried to update software and reset back to factory settings, neither of those things worked. Please help!! — Jess

    Solution: Hi Jess. As you may have realized by now after reading all the cases above, iOS troubleshooting is really simple. In fact, there’s only so much that an end user like you can do for a case like this. We think the repair was not done properly and the phone is now experiencing complicated issues. Knowing what the defective hardware component may be causing this problem is hard so you need to let a professional do the checking for you. Please contact Apple for assistance, or bring it back to the shop that did the first repair.

    Problem 9: iPhone 7 screen stays black when pressing Touch ID button

    Hi. Good Day! I just wanna ask if it’s a common issue for iPhone 7 plus to have dead screen or black screen like it’s not low battery but when you press the touch id button it will just vibrate while the screen is black. I got my phone less than a month and tried testing how long will it take to consume the battery. In my case, i was on date playing games, browsing and watching videos non stop. it only took 6 hours for the battery to drain. And beforehand, i switched my phone to lower power mode at 100% battery level. Thanks and i hope you can give advice regarding this matter. — Rey Gil

    Solution: Hi Rey Gil. What you’re experiencing is definitely not normal. The screen is supposed to go black only when the phone is not being actively used, or after you pressed the power button. If the screen turns black while you’re using it for, say, games, that should be a cause of concern for you.

    To see if the problem is due to an app, consider uninstalling apps, especially those that you may have installed immediately before the issue started occurring.

    Sometimes, an operating system can become corrupted resulting to all sorts of problems. To see if it’s an iOS issue, make sure to also do the following steps:

    1. Create a backup of your important files such as photos, videos, etc.
    2. Sign out of your iCloud account (if applicable).
    3. Go to Settings.
    4. Tap General.
    5. Tap Reset.
    6. Tap Erase All Content and Settings.

    If your phone was accidentally dropped or exposed to water before, there’s a chance that the hardware may have been damaged. In these situations, one of the first components to go out is the screen. If your phone’s screen remains dark, or if the issue continues to occur intermittently, make sure to send the phone in so it can repaired or replaced.

    Problem 10: iPhone 7 SMS are out of order, SMS are delayed, deletes SMS, call history and app on its own

    My iPhone 7 plus has multiple problems that Apple and Sprint says it doesn’t have. I receive text out of order if I get them at all.

    Also had issues where I would receive the text that were sent to me, weeks later. If I don’t have full LTE service I can not utilize anything that has to do with the internet.

    Also had numerous times it would shut off and delete content from my phone like text messages, call history and apps. the phone’s antenna has been updated at Sprint and the apple store has run a diagnosis on it and found nothing but replaced SIM car and doing a factory restart on it and still made no difference with these issues. — Ray

    Solution: Hi Ray. Out of order text messages are usually caused by incorrect system time and date. Below are the exact steps that you must do:

    1. Install the latest iOS update.
    2. Open Settings app.
    3. Tap General.
    4. Tap Date & Time.
    5. Enable Set Automatically option to tell the phone to automatically use the correct date and time in your area.

    Once you’ve set the correct date and time, observe how your text messages work. If they are now in order, then you should have fixed that particular issue.

    For your two other concerns, we recommend that you continue working with your carrier to fix them. We don’t know what you mean exactly by “phone’s antenna has been updated at Sprint” but if a repair was done on your device before, it may have created more problems instead of fixing the first one. If they would not be able to fix the problems you’re encountering this time, we suggest that you simply ask for a replacement device.


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

  • in ,

    5 Tips to Make Your iPhone Faster

    Is your iPhone not performing how it used to? Do you experience frequent lags? Are apps crashing on you all the time? Would you like to extend the life of your older iPhone by making it faster? If you’ve answered yes to any of those questions, this article is for you.

    Latest iPhone

    Amazon.com Link
    on Amazon.com
    Apple Apple iPhone 7 Plus Unlocked 815
    Apple Apple iPhone 7 Unlocked 704.98

    Do Some Spring Cleaning

    Digital hoarding is a real issue. People hoard old documents, music, videos, multiple copies of identical pictures, saved web pages, and even apps. While most of us manage to maintain some moderation, everyone can benefit from some digital spring cleaning—your iPhone included.

    What does a typical spring cleaning involve? Several things, actually. Here’s a brief checklist that you should go through every time you notice that your iPhone is showing signs of slowing down:

    • Delete unused apps: App Store features over 2 million apps, and the number is growing rapidly. If you’re like us, you want to try all the latest hits and make your iPhone as useful as you can by installing apps for every occasion. Unfortunately, the more apps you have installed, the more likely is your iPhone to slow down. Storage space is the obvious issue, but many apps automatically start in the background robbing your device of precious CPU cycles. We recommend you go over every app on your device and try to remember when was the last time you’ve used it. We’re willing to bet that you’ll discover at least a few apps that you no longer need.
    • Delete saved web data: Just like all other web browsers, Safari automatically saves various web data, such as cookies, history, forms, or images, to decrease loading times, offer smart suggestions, and do many other useful things. From time to time, it’s a good idea to give Safari a fresh start by going to Settings and clicking on the Clear History and Website Data option. Keep in mind that doing so will disable URL suggestions until Safari accumulates some web browsing history.
    • Delete old conversations: These days, messages go far beyond smiley faces and few-dozen-kB-large images. Videos, high-quality GIFs, and voice recordings have all become part of our daily text-based conversations, taking up a lot of space on our devices. One of the most common causes of insufficient storage space on the iPhone is the Messages app. By default, it’s set to never delete old conversations. Most people should, however, change the setting to free up storage space. To do so, go to Settings, click on Messages, and change the Keep Messages setting from Forever to 30 Days.
    • Clear app cache: Most apps use the local storage to store user settings, temporary files, or other types of app data. While some developers go out their way to code their apps to take up as little storage space as they can, others are not so considerate. Consequently, it’s not unheard of for a simple app to take up hundreds of megabytes of storage space for no good reason at all. What’s worse, the storage space often remains occupied even after the developer has released an update. On iPhone, the fastest way how to delete app cache is to reinstall the app. An alternative is Jailbreak and a special software utility.
    • Close background processes: While you’re at it, you should close all background processes that don’t need to be running. We don’t advise you to do this because we’re concerned by the amount of memory the apps may take; we advise you to close background processes to prevent them from becoming active occasionally, causing lag spikes. You can do this by double-clicking the Home button, activating the app switcher, and swiping up to close any non-essential
    • Reboot your device: You might be surprised by how much can a simple reboot solve. When you reboot your iPhone, you completely clean its memory, cause all apps and system processes to start again and go through their start-up sequences.

    Update to the Latest Version of iOS

    Most iOS updates released by Apple bring with them some performance boost. It may be just a slightly better multi-core performance, or it may be a minor memory management optimization, but these small changes can stack up over time and become noticeable.

    To manually check for iOS updates, go to Settings, then General, and click on Software Update to check if you’re running the latest version of iOS. You must be connected to a Wi-Fi network and have your device plugged into a charger. Because system updates may take a while to install, you can choose whether you want your iPhone to install the update when you’re asleep or immediately.

    Alternatively, you can update your iPhone using iTunes. This is handy when you can’t update wirelessly. You’ll need the latest version of iTunes and a cable to connect your iPhone to your computer. In iTunes, select your device, click on Summary, and then click Check for Update. If an update is available, click Download and Update.

    The only time we don’t recommend updating to the latest version of iOS is if you own a very old iPhone. The performance of the latest iPhone is significantly better than the performance of just two or three generations old iPhones. The only way for Apple to introduce new, more hardware-demanding features is to disregard their performance impact on old iPhones. Installing iOS 9 on iPhone 4s, for example, is a horrible idea. “I got a bad case of slowness when it came to the camera app, where speed is key. Capturing an adorable-yet-fleeting cat face (or human face, I guess) requires the app to be ready to go,” commented Chelsey B. Coombs on the performance of iOS 9 on iPhone 4s.

    Tweak a Few Settings

    The Settings app hides a lot of useful options for making your iPhone faster. It’s not immediately obvious what each option does, and they all come with some compromises:

    • Disable app auto updates: By default, your iPhone updates apps automatically in the background. This is convenient because you always get to enjoy the latest versions of your favorite apps without ever thinking about updating The downside to auto updates is their unpredictability. An update may start while you’re in the middle of watching a YouTube video or when you’re playing a demanding game, causing your Internet speeds to fall and your gameplay experience to degrade as the result of slowdowns. You can change the update behavior in the iTunes & App Store section of the Settings app. There, turn off the option for Updates.
    • Disable automatic downloads: Apart from app updates, your iPhone also automatically downloads the changes made on other devices such as if you purchase a song or make changes on a document in Pages. We advise you to disable automatic downloads along with app auto updates. You can do so in the iTunes & App Store section of the Settings app. Look for a setting titled Automatic Downloads and switch the corresponding sliders to off.
    • Disable background app refresh: With the release of iOS 7, Apple has made it possible for developers to make apps run in the background and carry out whatever tasks are requested. All background apps should be able to check for new information only in an intelligent and controlled manner that doesn’t negatively affect battery life nor performance, but reports of massive battery drain caused by background apps are plentiful. If you have no use for background apps, you can disable the feature by going to the General section of the Settings app and turning off the Background App Refresh option.
    • Enable the Reduce Motion setting: The Reduce Motion setting is aimed at people who experience motion sickness because of the animation and parallax effects introduced in iOS 7. When enabled, the setting changes or downright disables many system animations, freeing up hardware resources for more important things such as apps. The setting is located in the General section of the Settings app, under Accessibility. Turn it on and try switching between apps to see what it does.
    • Enable the Reduce Transparency setting: The transparency effect that has been characterizing the design language of iOS since the version 7.0 is not only liked by everyone because it can be downright confusing and hard to use, but it also can negatively impact the performance of your iPhone. Luckily, since iOS 7.1, you can disable it by opening the Settings app, going to General, Accessibility, and turning on the Reduce Transparency option.

    Reset to Factory Settings

    Smartphones are in many ways like bicycles. They run great and without any problems for the first month or two. Then, almost as with a flip of a switch, random creaks, clicks, and clucks appear and never go away. The only difference being that the creaks, clicks, and clucks smartphones make are of a digital nature.

    To restore your smartphone to that pristine condition it was in when you first unboxed it, you need to perform a reset to factory settings. Such reset erases the information and settings on your iPhone and installs the latest version of iOS.

    Before you can do it, you should have the latest version of iTunes on your computer and make a backup. You can also restore your device to factory settings directly from the settings menu by going to General, Reset, and tapping on the Erase All Content and Settings option, but the iTunes method is safer.

    With the latest version of iTunes installed and your iPhone backed up, open iTunes on your computer and connect your iPhone with a cable. Select your iPhone and click Restore in the Summary panel. Click Restore again to confirm and wait for your device to restore to factory settings.

    Get a New iPhone

    You may not like to hear it, but sometimes it’s best to say goodbye to your old iPhone and get a new one. Jumping just two generations forward will give you a ridiculous performance boost as well as many new, exciting software and hardware features.

    Because iPhones keep their resell value for a much longer time than Android devices, it’s a good idea to sell and update relatively often.

    Latest iPhone

    Amazon.com Link
    on Amazon.com
    Apple Apple iPhone 7 Plus Unlocked 815
    Apple Apple iPhone 7 Unlocked 704.98

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    How to Hide Text Messages on iPhone

    The text messages we send often reveal an uncomfortable amount of personal information about us. Yet, the iPhone, at least in its default configuration, does very little to keep our conversations private. If you want to hide sensitive text messages on your iPhone, you must venture in the Settings menu and, depending on how much privacy you desire, even download a privacy-oriented text app from App Store.

    Why Hide Text Messages?

    Not everyone with a reason to hide text messages is a criminal mastermind or a cheating partner. Imagine that someone’s birthday is around the corner. You want to throw a huge party for the person, and, naturally, you want the party to be a surprise. Keeping everything in secret is hard enough if you don’t live with the person, but it can be downright impossible if you do. Something as simple as leaving your smartphone laying display-up on the kitchen table could turn into a small disaster. One revealing text message popping on the screen when the birthday boy/girl is sitting at the table and the surprise is ruined.

    While everyone has just one birthday per year, being asked by a colleague, friend, or child if it’s okay to borrow your phone likely happens to you much more often. You probably know how it feels to know that all your private pictures, personal conversations, and potentially embarrassing apps are just a few taps and swipes away from being discovered. And what if you leave your phone somewhere and someone you don’t know—or maybe even don’t get along with—gets hold of it?

    But, at the end of the day, you don’t need any reason to protect your privacy by hiding sensitive text messages. If it makes you feel better to keep personal information hidden, continue reading this article to find out how you can hide text messages on your iPhone.

    Disable Lock Screen Message Preview

    Because Apple wants to make your life easier, they’ve made it so that a popup window appears on the lock screen every time you receive a text message, showing an excerpt and allowing you to send a quick reply by swiping left on the excerpt. Despite how obviously convenient this feature is, it represents a huge privacy risk.

    Fortunately, you can easily disable it from the Settings menu:

    1. Open the Settings app and go to Notifications and then Messages.
    2. Scroll down and look for the Include section.
    3. The Include section contains the Show Preview option. By default, this option is turned on. Click on it to turn it off.
    4. Ask someone to send you a text message, lock your iPhone, and verify that the text message preview feature has been disabled.

    If you ever decide that you want to enable it again, all you need to do is turn on the Show Preview option.

    Disable Lock Screen Message Notification

    Disabling the text message preview is a great first step, but you can protect your privacy even more by disabling the text message notification altogether:

    1. Open the settings app and go to Notifications and then Messages.
    2. Locate the Show on Lock Screen option and click on it to turn it off.
    3. While you’re at it, you may want to disable the Badge App Icon option as well.
      • Disabling the Badge App Icon option removes the small badge that shows the number of unread text messages from the Messages app icon.

    Hide Text Messages Inside the Messages App with HiddenConvos

    Apple doesn’t provide a native option for hiding text messages inside the Messages app. However, there’s a useful Cydia tweak called HiddenConvos, which allows you to hide any conversation in the Messages app with a simple swipe and tap.

    1. If you have a Jailbroken iPhone, you can simply launch Cydia and install the HiddenConvos tweak.
    2. With the tweak installed, open Messages and swipe left on any conversation you want. A new Hide button will appear next to the Delete button.
    3. Tap on it and the conversation will disappear without being deleted.
    4. To unhide it, just press Edit and then Unhide All.

    Other Apps to Hide Text Messages

    We understand that not everyone has a Jailbroken iPhone. As convenient as simple Cydia tweaks as HiddenConvos are, you can improve your privacy even with regular apps from App Store.


    CoverMe is a complete privacy solution that includes private texting and calling protected by military-grade encryption algorithms, private file sharing, self-destructing messages, and a feature called Private Vault, which is essentially an impenetrable vault for your personal documents, files, and data. CoverMe additionally features useful access control settings that can help you protect your phone against intruders and thieves. The app is available for free, but most features require an in-app purchase to be unlocked and some cost a certain amount of credits, which are also available as an in-app purchase.


    iDiscrete is one of the most fully featured privacy apps in App Store. Essentially, iDiscrete is a secure storage box where you can place all content that you’d like to keep private. This can include anything from videos to images to texts. What separates iDiscrete from other similar applications is its patented Touch Sequence Protection security mechanism. When an unauthorized person opens the app, a fake loading screen appears. Only the device owner knows that the app is actually waiting for a password, which can be entered by tapping in the correct places.

    Wickr Me

    Wickr Me is an end-to-end encrypted collaboration platform for teams and enterprises. It allows you to securely delete all messages, videos, and pictures from your device, send self-destructing messages, remove metadata from multimedia content, send encrypted messages to other Wickr Me users, and create groups of up to 10 group members for simple and highly secure team collaboration.

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    iPhone 6+ won’t turn back on after LCD replacement, error 4013 when restoring, other issues

    Welcome to another #iPhone6 article. As customary, we are here to bring you some of the reports we received about this device as well ways to fix each of them. Some of the issues here are common for iPhone 6 at this time so we hope that a lot of iOS users will find this material helpful.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Below are specific topics we’re bringing for you today:

    Problem 1: iPhone 6 drains battery fast, turns off when opening camera app, overheating

    Hey. I filled out one of these forms about a half hour ago saying my phone wouldn’t turn on, but it has turned on so yayyy, but I want to see what you think about these problems I’ve been having with my phone prior to today. I’m having some problems with my iPhone 6s 64gb. The home button is broken (which I was already intending to get fixed), but also I think there might be problems with the battery or something. Occasionally when the phone is below 50% on battery, sometimes even 65%, and I turn on the camera or even just a more complex app, the whole phone will shut off, and will say it’s out of battery if I try to turn it back on. Then I plug it in, and the battery will be around whatever % it was before it shut down.

    Also, the phone has been getting hot. Even now it’s just sitting on my lap doing nothing and it’s warmer than my skin. Is this something that might be able to be fixed soonish, or would it be a better idea to just buy a new phone altogether? I will be leaving the country in a little less than two months and I really need to have a dependable phone to take with me. Thank you! — Braelynn

    Solution: Hi Braelynn. Assuming your phone was never dropped or exposed to elements (water, heat, cold), the current situation you’re in right now is probably brought about by expected degradation from wear and tear. The broken Home button is not supposed to happen, even years after the iPhone 6 was first released but then again we don’t know about your usage habits. If that physical button does not work as expected, you need to have it replaced if you want to avoid problems related to it.

    The battery drain issue, heating up, as well as the erratic battery behavior can be due to malfunctioning hardware or a software glitch. To see if it’s software related, here are the things that you must do:

    Recalibrate your iPhone 6 battery

    Battery recalibration is a necessary troubleshooting step if you observe unusual battery behavior. This will let you know if such behavior is due to an unknown operating system problem, or if it’s hardware related. Here’s how it’s done:

    1. Drain the battery completely to 0%. This is done by using your phone normally, or by letting it run until the battery reaches its empty point. Your iPhone 6 should turn off by itself.
    2. Charge the phone until it reaches 100%. Once it’s fully charged, leave it connected to the charger for 1 more hour. Unplug the device after an hour.
    3. Use the phone as you normally would. This will allow the system to register the discharge rate when the phone is being used. If it takes you over 24 hours to fully drain the battery, then so be it. Again, just use the phone like you’re not troubleshooting. Let the battery reach 0% again, or until the phone turns off by itself.
    4. Do steps number 2 and 3. Be sure to leave the phone charged for at least 1 hour after it reached 100%.
    5. Observe the now recalibrated phone.

    The steps above should retrain the operating system in how to detect the true battery levels. If there was an unknown software bug that caused it to lose accurate reading of battery level, it should be addressed by this troubleshooting step. If the problem remains though, proceed to the next step.

    Restore your iPhone 6 to its defaults

    Should battery recalibration won’t work, resetting your phone to its default settings should be the next logical step for you. This is usually the ultimate step that you can do at your level before sending the phone in to Apple or to any relevant party. Like battery recalibration, this step should fix a software problem is a bug has developed over time somehow. Here’s how it’s done:

    1. Create a backup of your files. You can do that in a number of ways but the fastest and most effective way is by using iTunes in your PC or Mac. If you don’t want to create a back at all, you can simply erase everything on the phone by following the steps in this link.
    2. Connect your iPhone to your computer with the cable that came with your phone.
    3. We assume you remember your phone’s passcode so simply enter it when you’re prompted for it.
    4. Select your iPhone once iTunes asks you for the specific device.
    5. Once you’re in the Summary panel or screen, select the option that will restore your device (Restore [device]).
    6. Confirm by clicking on Restore button.
    7. Wait for a few moments while iTunes restores your device to its factory settings. It may also take some time if iTunes will need to install an updated operating system version.
    8. After this factory reset, all software settings should be restored to their defaults.

    Contact Apple Support

    If the issues won’t go away, even after fully restoring the device, the problem must be beyond your ability to fix. There must be a hardware problem behind all these issues so you want to let Apple take care of them. Repair will usually takes weeks to complete so if you think you’ll not get the phone in time before you travel, we recommend that you simply get a replacement phone. An iPhone with these issues can become totally unpredictable so you don’t want to rely on it when you’re on the road.

    Problem 2: iPhone 6 keeps showing error 4013, stuck in Apple logo screen

    I have an iPhone 6 that had a tiny crack at the bottom of the screen in the corner. It was not causing it to function badly; we were just upgrading my father-in-law’s iPhone 4s to a newer model. I picked the iPhone 6 up from the repair shop, it was still functioning. I plugged it into my vehicle with cord and it even played downloaded music in my car. It was charging as well for the next 20 minutes also. I went to the local AT&T store to get a new SIM for the iPhone 6, as the iPhone 4s is incompatible. The AT&T agent put the new SIM in, restarted the phone to activate new SIM, and attempted to turn it on. From this point on, only repeated Apple sign flash was all we got. I tried to update via iTunes in a restore mode, error 4005. I tried to do a full restore, error 4013. I tried this multiple times, to no avail! — Jessica

    Solution: Hi Jessica. If you get error 4013 when trying to do a full restore, these are the steps that you should try:

    1. Prepare a computer and install the latest version of iTunes to it.
    2. Restart your iPhone 6 by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds. Wait until you see the Apple logo appear.
    3. Connect your iPhone to your computer using a USB cable that came with the device.
    4. Once iTunes prompts you what you want to do, click Update instead of Restore. This will force iTunes to reinstall the operating system.

    Sometimes, an iPhone may reboot to Recovery mode and not to normal mode after iOS is updated. If that happens on your phone, you can then try to restore the phone again from a backup. If you haven’t created a backup yet for this device before it started acting up, you should contact Apple for more assistance.

    Problem 3: iPhone 6 screen shattered, screen replacement pricing

    July 4th, my phone was in my hand while walking in a crowd of people towards the pier. A guy was walking close to me and his hand bumped into my hand which made my phone swing forward out of my hand to the concrete. I picked up my phone. The bottom right side and top left of the screen is shattered but the left side is the only side of the screen that would not respond to touch/swipes but the right side would but yet the left looks less damaged . I’m not able to unlock my phone or call anyone. Is my LCD damaged? If so what is the price range for it to be fixed & am I able to go to any store or Apple is the top suggestion? — Rinastokess

    Solution: Hi Rinastokess. An iPhone’s screen assembly is composed of three major components — the monitor/LCD, the digitizer, and flex cable. Since the left part of the screen no longer works as expected, it’s very likely that the digitizer, which is the component responsible for converting analog touch signals into digital signals, is broken. Usually, if the LCD is broken, the screen may show some abnormal colors of lines. We can’t say for sure which of these components are broken but Apple will most likely replace the entire screen assembly instead of a specific component.

    As regards the repair pricing, exact cost can vary but this link from Apple may give you an idea.

    Problem 4: iPhone 6S won’t power back on

    I bought my iPhone 6S 64GB last year and suddenly yesterday it turned off by itself and i remembered that i charged it full before i left the house. At first, i heard some notifications. Then when i wanted to check my phone, the screen was totally black and i tried to press the wake/sleep button at the same time with home button for 20 seconds it won’t turn on. Then i charged for 15-20mins but still won’t turn on. Then i connected it to iTunes in my laptop and my phone didn’t appear on the iTunes and still won’t turn on up until today. Anything you can help before i ask someone to fix it. — Zainab

    Solution: Hi Zainab. There’s only so much that you can do if your iPhone won’t turn on at all. Try using another known working iPhone charger and if that will help charge the phone. Sometimes, USB cables can go bad without any obvious reason to an end user so be sure to also try to get a new working USB cable to recharge the device. If you’ll get signs that the phone is charging, you can then try to boot the phone to Recovery mode so you can do further troubleshooting. Here’s how you force your iPhone 6 to restart and enter Recovery mode:

    1. Press and hold the Sleep/Wake and Home buttons simultaneously.
    2. Keep holding both buttons and do not release when the Apple logo appears.
    3. Wait for the Recovery mode screen to display and then release both buttons. Proceed to the next step.
    4. When you’re prompted with the options to restore or update, select Update to proceed. iTunes will then attempt to re-install the iOS without erasing your data.
    5. Wait for iTunes to finish downloading the software for your phone. This process could take over 15 minutes to complete. Your phone will then exit recovery mode. You may need to repeat a force restart on your iPhone and enter Recovery mode to restore your device via iTunes.

    If the problem remains, contact Apple for assistance.

    Problem 5: iPhone 6 screen remains black, won’t power on

    This iPhone was my mother’s before it was mine, and was well taken care of. It stayed in a life proof case 90% of the time and even then, I can’t think of any instance in which it was exposed to water. About a month ago, an issue began where the screen would suddenly start to flicker black, and often go black entirely. The problem was solvable by pressing the lock button and then submitting my passcode again, then it would return to normal. Some days this would happen several times, others not at all. Recently, while camping, it did the flickering routine, but did not turn back on. no response when I plugged it in to charge, tried a hard reset, etc. put it in rice just in case it was somehow water damaged, but I am very sure it was never exposed to water. — Natasha

    Solution: Hi Natasha. Aside from water exposure, accidentally dropping your phone can also result to hardware damage. If your was dropped prior to noticing the problem, it may have suffered damage, particularly the screen assembly. In this case, there’s no need to do any software troubleshooting. You won’t be able to fix a bad hardware with some software modifications anyway.

    However, if you’re positive that the phone was never dropped, you may be able to fix it by forcing it to restart to recovery mode, then doing a full restore. Keep in mind that you only want to attempt to boot it to Recovery mode if the phone shows signs that it’s not totally off. Some of the signs that you should watch out should include the following:

    1. LED flashing
    2. vibration
    3. sound notifications
    4. ringing if you try to call your number

    If the phone is totally dead and does not show any of the items above, try using another USB cable and charger and charge the phone in for at least 30 minutes. If it stays dead, contact Apple for support. Don’t waste your time looking for any more software tweaks. You can only do software troubleshooting if your phone is turned on in the first place.

    Problem 6: iPhone 6+ won’t turn back on after LCD replacement

    Hi people. I bought a LCD for my iPhone 6+. After doing all the work, my phone did not start at all and it did not show any light too. I tried my broken LCD. it also did not light or do anything. It seems like I have no battery to start the device so I plugged it over night and I still have the same problem. I also tried press and hold both the Sleep/Wake Button but it did not work. Finally, I opened my iPhone and unplugged and plug the battery cable but I still have the problem. I really hope you can help me. — Moh.alsadder


    Hi. After cracking my iPhone 6 screen I decided to replace it myself following an online tutorial. The new screen seems to work fine however I am having issues with turning the phone on and unlocking it. It takes a lot longer to turn on and doesn’t show the Apple logo as the screen stays black. Also, whenever I press the home button or unlock button at the top right hand corner of the phone in order to unlock my phone it doesn’t turn on. I can see that it has responded to the touch as the black screen is somewhat illuminated but i have to press the unlock buttons 4/5 times before the unlock screen appears. I have opened the phone up again to make sure all the connections are in properly. Do you have any idea what I can do to fix this issue? Many thanks. — Shahan

    Solution: Hi Moh.alsadder and Shahan. While do-it-yourself repair can sometimes be fun and cost-effective at the same time, it can also potentially worsen the problem if done by less experienced user. You must be aware of the risks involved, including the possibility of bricking your device for good. There’s a long list of things that you must check to isolate the cause of this problem and this article can’t cover all of them. We also don’t know what exactly you did and how you did everything so it’s very challenging to walk your through all the steps. Try to revisit some websites that provide good teardown guides like iFixit and see where you might have failed. If you can not retrace the steps and identify where the possible point of failure might lie right now, we suggest that you seek the help of a more experienced user to check the phone for you.

    Problem 7: Can’t recover photos from iPhone 6 that won’t turn on

    My phone screen went black this morning while I was using an app. It has occasionally turned back on after a reset. It does not come on every time after a reset. I tried to hook it to my computer to get my pictures off, but it is not being recognized by my computer. It is being recognized by iTunes, but it says I need an update. When I try to run the update it says an error has occurred. I can restore my phone as an option, but I need my pictures off of it first. How do I do that if it is not recognizing my phone?

    Also why is my screen black, but occasionally comes on for a short time? I am not positive what operating system I am on, because I can not see my phone. — Renee

    Solution: Hi Renee. You can only create a backup of your files to a second device like a computer if iTunes can detect it in the first place. If that doesn’t happen, you’re out of luck.

    The black screen issue you’re having can be caused by a number of possible factors. In a lot of cases, bad hardware or an hardware malfunction can cause the screen to behave erratically. At times, a problematic app can also do it. We can’t pinpoint any specific iOS bug that can lead to a black screen issue you’re having but it’s not impossible. iOS is a complicated software and there are millions of things that can go wrong with the code. Knowing the exact cause of a problem like this is not only tricky, but is sometimes even impossible. The general rule in iOS troubleshooting though is this: if the usual dose of software troubleshooting like installing updates and full restore won’t work, then it must be hardware malfunction.

    We know you’re in a difficult situation right now but if you want to fix the problem, you really have to do a full restore.

    Problem 8: iPhone 6 buttons at the bottom right not working properly after screen repair

    Hi. My daughter has an iPhone 6. She dropped it recently and shattered the screen. I paid to get the screen replaced. It worked fine despite not looking flush to the case. Through problem she is having now is she can’t her phone at all typing in her pass code. She can type it in then when it comes to pressing done the phone thinks she is pressing the back button or the m key. All the other keys she presses are correct just not the bottom right corner. Is this possibly a problem with the screen or something else. She has tried switching it off and back on and it’s still the same. Is there anything we could try to get it working properly? Thanks. — Donna        

    Solution: Hi Donna. We suggest that you bring the phone back to the shop that fixed it so the repair can be checked. The reassembly may not be done properly, or the replacement screen itself is faulty. A technician must do a thorough check to ensure that the screen is replaced properly. The capacitive buttons at the bottom may also be wrongly placed during reassembly so they too need to be rechecked.

    Problem 9: iPhone 6 won’t power on

    iPhone 6s with physical damage, screen broken, and slightly bent across back in the area if sim card tray. Replaced screen, with out trouble, still won’t power on or anything. Is there a way to test or see if it’s got logic board damage or what the issue may be to repair? Have tried charging, hooking up to computer, and making sure all connectors a connected with no results of any kind. Any advice or help would be great. — Aftin

    Solution: Hi Aftin. iPhone hardware diagnostics is complicated and requires that you do a set of logical troubleshooting in ruling out possible factor one at a time. There’s no official manual for iPhone 6 hardware troubleshooting though so if you want to take it yourself, we recommend that you visit other websites that handle such inquiry. Our blog does not provide hardware troubleshooting and diagnostics. We only provide user-level software troubleshooting like the ones detailed in this page.

    Problem 10: iPhone 6 app (Active Portfolio) won’t load, keeps showing it’s stuck in “waiting” page

    A variation on the app stuck “waiting.” The app is “Portfolio” or “Active Portfolio.” It appears they may have changed the name from the former to the latter – perhaps that is part of the problem.

    Anyway, I have been using this app for over a year. it is has been stuck in ‘waiting’ for a couple of days.  Or sometimes, after a delay, it doesn’t say ‘waiting’ anymore, and shows the app name (Active Portfolio) like normal, except the icon is still grayed out.   I’ve tried every suggestion I’ve found on the web.  I tried rebooting the phone.  I tried deleting the app and redownloading it (it won’t let me delete it) – it asks me if I’m sure, and then does nothing when I click that I am.  I’ve hooked the iPhone  (6+) to my computer via cable, and tried updating it through iTunes.  I signed in and out of iTunes,  I changed my password on iTunes.  I tried on 4 different wifi networks.  I reset my phone and restored it from a backup.  The grayed out (or ‘waiting’) icon is still there.   The other weird thing – is that this app is not present in my list of apps on iTunes (under either its old or new name).  So I don’t know if that is part of the problem. So any suggestions? — Dvmadison

    Solution: Hi Dvmadison. The best party that can help you fix these app-specific trouble is the developer itself. We are not familiar with this app nor do we have any knowledge how it’s coded. You must talk to its maker to get first hand, accurate troubleshooting suggestions.

    As far as general device troubleshooting is concerned, you’ve already done it so the problem must either due to poor or inefficient coding, or some incompatibility issue with your device. If this app is being monitored by its developer and they’re welcoming of feedback from users, you may be able to get a solution from them relatively easily.


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

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    Apple iPhone 7 Stuck In DFU Mode Issue & Other Related Problems

    The #Apple #iPhone7 which was released last year is a phone best known being the first model of the company that does not have a 3.5mm audio port. The phone instead makes use of the lightning port to allow headphones to be connected to the device. This is also the first iPhone model to get a waterproofing feature which was missing in other previous models. This is one of the most popular iPhone models and this can be seen in the number of units the company has sold worldwide. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the iPhone 7 stuck in DFU mode issue & other related problems.

    If you own an iPhone 7 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

    iPhone 7 Stuck In DFU Mode

    Problem: I can’t Exit DFU Mode how can i solve this problem? I tried many ways to exit Dfu mode my device is an iphone 7 , i could not solve this problem with itune or phone rescuer or 3u tool normal flashing all failed, my mobile had a kernel panic how can i solve this

    Solution: If your phone is stuck in DFU mode then the best way to fix this problem is with the help of iTunes. Make sure that your computer has the latest version of iTunes installed. Follow the steps listed below to fix the problem.

    • Hold the home button of your phone down while connecting it to a computer with iTunes running.
    • You will get a message saying that your iPhone is in recovery mode and needs to be restored.
    • Click on your device (in the iTunes windows) along the main toolbar then go go to Summary.
    • Select the Restore option then follow the prompts.
    • Restore your phone to its previous settings.

    If this doesn’t work then try the following steps listed below.

    • Press Home + Power button on iPhone for 10 seconds and release the buttons until the screen turns off
    • Hold Home + Power button again for 8 seconds until you see the Apple logo, then release them after the screen turns off.
    • Press Home + Power button for 20 seconds, release Power and hold Home button for 8 seconds.
    • After 20 seconds, release Home button and your iPhone 7/7 Plus shall load normally again.

    iPhone 7 Wi-Fi Chip Replacement

    Problem: I need to buy the logic board of iPhone 7. My current iPhone logic board got fired by a local repairer. The board I found from a second hand dealer is okay but according to him, wifi doesn’t work because the phone fell down and after that wifi stopped working. My question is, is it possible to change the wifi module of iPhone 7? I am thinking about buying the wifi damaged board and exchanging the wifi with my own dead board. Does makes any sense?

    Solution: It’s better to buy a board with a working Wi-Fi chip. A quick search on eBay will show that the most common Wi-Fi chips sold are for the iPhone 6 family of phones.  Although it is possible to replace the Wi-Fi chip of this model it is difficult to find the correct Wi-Fi chip.

    iPhone 7 Screen Is Black After Getting Wet

    Problem: 3 hours after i showered with the water resistant phone and had been using my phone with no issues the bottom right hand corner of the screen became grayed out as well as the right hand edge of the screen. It would momentarily get better and then the entire phone would flicker and then just go black. It has gone black again and will not turn back on.

    Solution: You will want to place the phone in  bag of rice for at least 48 hours. Once this is done check if the phone now works. If it doesn’t then it’s very likely that your phone has suffered from water damage. The best thing that you can do right now is to bring this device to a service center and have it checked.

    iPhone 7 Not Charging Not Turning On

    Problem: iPhone 7 is dead, no obvious damage. It doesn’t seem to charge and it does not respond to any combination of buttons being pushed. Sometimes a green light flashes at the top but there is no discernible pattern.

    Solution: What you should do first in this case is to clean the charging port of the phone using a can of compressed air. Once this is done charge the phone for at least 20 minutes using a charging cord and wall charger that’s tested to work on other devices. If the phone does not turn on then force a restart by pressing and holding both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.

    If the issue persists then you will have to bring the phone to a service center and have it checked.

    iPhone 7 Stuck In Apple Logo After Screen And Home Button Replacement

    Problem: Hi replaced my iPhone 7 screen with LCD. Had to change the home button 2. When i first changed The LCD . I powered it up It was just looping . On logo. I Was about to do restore . But the phone came on. Working fine for few days . Then it ran out of battery power. Charged it up . Stuck on looping logo.. I have done the restore . Still goes to stuck on logo . Did try update would not do it .

    Solution: The home button of this phone is different from the previous models. While previous iPhones had mechanical home buttons, the iPhone 7 has a solid state home button which is software controlled. This button is also non-user replaceable. If you replace the home button of your phone then it will mess up it’s operation which is what might be happening right now. The best way to fix this problem is to bring the phone to an authorized service center and have it checked.

    Engage with us

    If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.

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    Fix Mobile Hotspot or Personal Hotspot That Is Not Working on Apple iPhone SE [Troubleshooting Guide]

    Just like what other contemporary devices offer, Apple’s special edition iPhone, otherwise known as the iPhone SE also supports personal hotspot feature that allows users to share internet or cellular data connection on the iPhone to other iOS devices or computers and vice versa. For this to happen, you need to set up Personal Hotspot on your devices beforehand.

    Once you’ve it setup and enabled on your device, you can start connecting to Personal Hotspot through Wi-Fi, Bluetooth or USB. It should be that simple considering that everything is working fine. But what if all of a sudden you just couldn’t get Personal Hotspot to work on your iPhone? If you happen to land into this page while searching for answers to the same question, then you might as well consider reading the entire content as it highlights some suggested workarounds and potential solutions to a problem in which Personal Hotspot is not working on the iPhone SE. While these are just generic solutions, many of those who have encountered similar issues on the same device were able to obtain a resolution using these methods. It won’t hurt if you give it a try on your end and see how it works.

    Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better. 

    Factors that can trigger issues to occur when using Personal Hotspot on your iPhone SE

    Before jumping to troubleshooting the problem, it is imperative to understand the underlying cause. Determining the possible cause(s) is the key to finding the right or best applicable solution. This concept applies to mobile devices regardless of the operating system they are running on. Doing so will give you a clue on what went wrong and where to start when troubleshooting. So let’s start with the requisites of using Personal Hotspot on your iPhone.

    For Personal Hotspot to work on your iOS device, an active Wi-Fi or Cellular Data connection is required. If something is wrong with any of these connections, then most likely you will also be having trouble with Personal Hotspot. Thus, be sure to consider this factor when you troubleshoot.

    There are also other cases where Personal Hotspot is missing or not available on the iPhone simply because the service is not enabled by your wireless carrier or the feature is not supported in your wireless plan. To rule this out from the possible causes, contact your wireless carrier for verification of supported services in your current subscription.

    Another possible culprit is a faulty update. This is what happened to some iOS device users who suddenly bumped into the same problem after installing the latest iOS update on their respective devices including the iPhone SE. This however is inevitable given that updates may also contain some bugs that can affect certain features or overall functions of the device upon implementation.

    Other factors to consider are Bluetooth issues when using Personal Hotspot over Bluetooth. A faulty USB or unsecured USB connections is also deemed among the possible culprits particularly for those using Personal Hotspot over USB.

    What to do if Personal Hotspot is not working on your iPhone SE?

    Now that we’ve already tackled the possible causes, it’s time to troubleshoot the problem and try any of the potential solutions and recommended workarounds highlighted below.

    First things to do and check:


    • Verify and ensure that Personal Hotspot is enabled on your iPhone SE. There are two ways for you to do so. You can navigate to Settings-> Personal Hotspot menu or head over to Settings-> Cellular-> Personal Hotspot. Make sure it is turned on. Otherwise, toggle the switch to enable the feature. Again, if you can’t find Personal Hotspot on any of these settings menu on your iPhone SE, contact your wireless carrier and verify if Personal Hotspot is supported in your plan.
    • Also ensure that Cellular Data is enabled on your device. You can check by going to Settings-> Cellular-> Cellular Data. Toggle the switch next to Cellular Data to turn the feature on if needed.
    • Try to use other connections. Aside from Wi-Fi connectivity, you can also use either Bluetooth or USB connection for Personal Hotspot.
    • Reboot your iPhone or other device that provides Personal Hotspot. Doing so will re-establish a fresh connection and eliminates minor software glitches that might have affected internet sharing over Personal Hotspot among the connected devices.
    • Verify and ensure that your iPhone SE and your other devices have the latest iOS version installed. If not, consider updating them first.
    • Reset Network Settings on your iPhone SE or the device that provides Personal Hotspot. Any glitches that are triggered by network settings errors will be eradicated in the process. To do so, go to Settings-> General-> Reset-> Reset Network Settings. Please note though that this process will erase all network-related settings on your device including Wi-Fi networks and passwords. That being said, take note of this information before you proceed with the reset.


    Solutions to Personal Hotspot problems with Wi-Fi

    If you are using wireless connection and you can’t connect to Personal Hotspot or having trouble sharing the Internet with other devices using Personal Hotspot, here are a few potential solutions for you to try.


    • Navigate to Settings-> Personal Hotspot menu on the device that you want to connect to and make sure that it is turned on. Verify and ensure that the Wi-Fi password and name of the device are correct. Wait until you have connected your other device to the Wi-Fi network. On the device that needs to connect to Personal Hotspot over Wi-Fi, follow these steps:
    • Make sure that you are using the correct Wi-Fi network. To do so, verify that the network name is the same as the iOS device providing Personal Hotspot. You can check these details by heading over to Settings-> General-> About section on your iPhone SE.
    • If you are prompted with a password error when attempting to join or connect to Personal Hotspot, verify and ensure that the Wi-Fi password you entered is correct. You can view this information by going to Settings-> Personal Hotspot menu on the device that provides Personal Hotspot.
    • Check on the number of devices that are using the same Personal Hotspot. Some carriers imposed limits on the number of connections you can create. You can view how many devices are connected to the Personal Hotspot in the status bar of your iPhone SE or the source device. If necessary, limit the number to a maximum of three or two devices and then see what happens.
    • Toggle Wi-Fi off and back on, on the device that needs to connect to Personal Hotspot.


    Solutions to Personal Hotspot issues with USB

    If you can’t connect to Personal Hotspot on your iPhone SE with USB, make sure that your computer has the latest version of iTunes installed and runs the latest operating system available. You are certain that you’ve met these requirements but still cannot connect your Mac or Windows computer to Personal Hotspot with USB. If so, then here’s what to do.

    For Mac computer:


    • Connect the computer to your iPhone SE or other device that provides Personal Hotspot. Be sure to use the supplied USB cable.
    • Open iTunes and wait for it to recognize your iOS device.
    • Navigate to System Preferences-> Network.
    • Select or click on iPhone USB on the left side panel of the screen. If you don’t see it, click the + sign and then add it in the list.


    Note: Your Personal Hotspot might not activate if you already have a different network connection. To have it activated, uncheck the “Disable unless needed” box under Status.

    • Scroll down to the bottom left pane, then click the dropdown arrow next to the wheel-like figure (Settings icon).
    • Select Service Inactive from the given options.
    • Finally, click the option to Make Service Active. Doing so will enable the service.

    For Windows PC:


    • Use the supplied USB cable to connect your Windows computer to the iPhone SE or device that provides Personal Hotspot.
    • Open iTunes and wait for it to recognize your iPhone.
    • Check and ensure that your internet computer on your computer is working fine. In case you’re having some trouble with the computer’s Internet connection, try to reboot the router and the computer.


    Solutions to Personal Hotspot problems with Bluetooth

    If you cannot connect to Personal Hotspot with Bluetooth on your iPhone SE or other device providing Personal Hotspot, it is possible that Bluetooth is not enabled or enabled but having some issues at the moment. Here are some possible solutions:


    • Go to Settings-> Bluetooth menu on your iPhone SE or device that provides Personal Hotspot. Make sure that Bluetooth is enabled. Toggle the Bluetooth switch to turn it on if needed.
    • On the device that needs to connect to Personal Hotspot, verify and ensure that Bluetooth is also enabled. Bluetooth settings can be accessed in different menus depending on the device you are using. On iOS devices, go to Settings-> Bluetooth menu. On Mac computers, you can access it through the Apple Menu-> System Preferences-> Bluetooth. And on Windows computers, you will need to click the Bluetooth icon in the Notification section, select Add a Bluetooth Device, and then follow the onscreen prompts to enable Bluetooth and pair your computer to your iPhone SE or the device that provides Personal Hotspot.


    How to connect your Mac or Windows computer to Personal Hotspot with Bluetooth?

    • If you are using a computer with Mac as the operating system, click the Bluetooth icon in the menu bar, select your iOS device that provides the Personal Hotspot, then select the option to Connect to Network. To view and confirm if you’re successfully connected, go to System Preferences-> Network. You should that the Status says Connected.
    • If you are using a Windows computer, click the Bluetooth icon in the Notification area, select the option to Join A Personal Network Area Network, right-click your device and hover your cursor over Connection Using. Doing so will show the Access Point option. Click Access Point to connect.

    Other Recommended Workarounds to deal with Personal Hotspot issues using Bluetooth

    If you still cannot connect to Personal Hotspot with Bluetooth, try to turn Bluetooth off and then back on, on both of your devices — computer and iOS. If that doesn’t work, try to reset the Personal Hotspot settings on your iOS device and your computer.


    • To reset Personal Hotspot settings on your iPhone SE or other iOS device, go to Settings-> Bluetooth. Tap the information icon (i) beside the name of the source of Personal Hotspot connection, then tap the option to Forget this Device. After doing so, restart the iOS device that needs to connect to Personal Hotspot.
    • To reset Personal Hotspot on Mac computer, click the Bluetooth icon in the menu bar, select Bluetooth Preferences, then click the device the provides Personal Hotspot. Click the X icon to remove the selected device and then restart your computer.
    • To reset Personal Hotspot on Windows computer, click the Bluetooth icon in the Notification Area, select the option to Show Bluetooth Devices, then click the device the provides Personal Hotspot, click Remove and OK to confirm action. Restart your computer.


    Seek More Help

    If the problem persists and you still cannot connect to Personal Hotspot  on your iPhone SE, then at this point you should consider contacting your Internet service provider or Apple Support to escalate the problem and seek further assistance and recommendations.

    Connect with us

    Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.

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    iPhone 6 screen stays black, won’t turn on, Home button won’t work after battery replacement, other issues

    Hello iPhone users! We have a new #iPhone6 post for you today. This material discusses 8 more iPhone 6 issues and their respective solutions. We hope you’ll enjoy browsing them.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Below are specific topics we’re bringing for you today:

    Problem 1: iPhone 6 won’t charge, charging port not working

    A few weeks ago, my phone blacked out, and my screen would not turn on, but the phone itself was still receiving notifications and sounds like it was normal, then it cut off completely.

    A few weeks later, as of yesterday, I plugged it in to see if it still had life, and lo and behold, it turned on with no problem. When it turned on, there was, and still is, a blue streak on my screen, and my screen has a light flicker to it. Then, my phone stopped charging, and no other charger would work, even though I knew for sure they had no problem with them. And I am the owner of some Lighting cable Apple headphones, and those wouldn’t work either, so much that my brother had to wiggle and force the charger until it charged my phone. It fully charged it, but after I took it out, it would not work anymore, and my brother could not repeat what he did the day before.

    The next day, I was given a charger to see if it would work, and it charged my phone perfectly fine. But no other charger would work, nor would the headphones work either. Is it possible that my Lighting port could be having some faulty problems? — Jake

    Solution: Hi Jake. Based on your problem description, there’s a big chance that this is a charging port issue. If your phone is still on at this time, be sure to back all irreplaceable data from it, then simply wipe it up by doing the following steps:

    1. Sign out of your iCloud account (if applicable).
    2. Go to Settings.
    3. Tap General.
    4. Tap Reset.
    5. Tap Erase All Content and Settings.

    If the charging problem continues after a factory reset, then you definitely have a broken hardware. Contact Apple or any relevant party to have it repaired or replaced.

    Problem 2: iPhone 6 Home button won’t work after battery replacement

    I have an iPhone 6S Plus that had a battery that needed to be replaced. I ordered a replacement with kit and took my phone apart. I took the correct screws out and replaced the battery with new one although I do believe I put them back in the wrong holes. They fit but there was a big Robles afterwards. My home button stopped working as well as my speaker, headphone jack and ear jack. Now, I just have a silent iPhone with no home button. I tried to unscrew the ear jack to see if I can fix it and lost a couple of screws in return and was not able to fix the problem still. I put my phone back together but now I have two missing screws. One in the ear jack and one on the top right hand corner under the ear jack next to the apple sign. Please me if you can it would be highly appreciated. — Tyquane94

    Solution: Hi Tyquane94. This is exactly the main reason why phone manufacturers like Apple and Samsung don’t want their devices tampered with by untrained users. We understand you want to cut costs by doing a repair yourself but before doing so, you should have taken into consideration the risks involved. DIY or do-it-yourself repairs not only cut costs but can sometimes be fun. However, most inexperienced users end up causing more harm than good to their devices. Sometimes, DIY repairs in online guides and videos appear easy. That’s not true at all, especially when it comes to sensitive motherboards such as an Apple device. Applying too much pressure or heat to one part may cause problems that a novice user won’t notice during actual repair. For example,  any incorrect placement of delicate cable connectors can result to problems that you’ll only notice after you’ve put everything back.

    We don’t know your level of expertise in doing your own iPhone repair (and we are not judging) but letting someone take care of the mess you created here would hardly be productive. First of all, even a good technician will need to have physical access to the device in order to provide an effective advice to you. Secondly, we don’t know the extent of damage you’ve created so there’s no point in discussing it here. Due to logistical consideration, this blog does not provide hardware troubleshooting and diagnostics. If you are intent on fixing the mess yourself, kindly look for other websites that offer hardware solutions like iFixit. Otherwise, let someone with enough experience handle the repair for you.

    Problem 3: iPhone 6 sound cuts off randomly during calls

    Hi. I have found your website in regards to hopefully solving the sound on my iPhone. I have read a previously answered question but believe it’s not the same case, although seemed very similar. My phone had been fine all day regarding the sound. It is fine with Facebook/Instagram/Snapchat/YouTube videos. It is only when I make a phone call it cuts off randomly after a few seconds and I can only seem to continue a call when it is in loud speaker – this obviously not being practical and even then still doesn’t always work. I cannot think of any reason to why it would have started doing this other than slight weather problems we’ve been having. I have not dropped my phone, although it is a second hand refurbished phone. I have tried cleaning the phone, restarting the phone and updated it as it wasn’t up to date. I have now ran out of ideas and it is very stressful as I need my phone to make many phone calls. (My IOS is actually 10.3.2) Kind regards. — Hannah

    Solution: Hi Hannah. If there’s no sound problems when you play videos or music at all, then the issue is most likely due to poor coverage or service in your area. Make sure that you talk to your carrier about it.

    Problem 4: iPhone 6 screen shows dark spots in the middle after screen replacement

    My daughters friend dropped her iPhone 6 plus and screen was cracked. I fixed a couple before so I thought it’s an easy fix. I replaced it, told her to let me know if there are any problems. It now says Touch ID isn’t working. (not that major of deal girl was like I can live with that, but when she touches the front of screen a certain ways dark spot appeared in top right corner (it was like the light was just out in one spot ) but went away when she didn’t press screen down. I thought maybe I didn’t do something right so she let me take phone apart and see if I missed something. Still same thing now is happening but when press on front of phone dark spots appear in middle ( like the light just goes out in spots). Please help . — Medea

    Solution: Hi Medea. As mentioned above, we don’t provide hardware troubleshooting and diagnostics in this blog. As a general rule in any phone repair though, it’s always good to backtrack your steps to see if you missed something. If pressing the screen causes dark spots in the middle, you must have put too much pressure on the screen during installation. That means that there’s a chance that the replacement screen now may be damaged and needs replacing again.

    Sometimes, the replacement parts themselves are already defective in the first place so even if your installation was done flawlessly, there’s always a problem waiting to happen afterwards.  Consider replacing the current screen with a known working screen and see what happens after that.

    Problem 5: iPhone 6 screen stays black, won’t turn on

    I charged my phone last night and this morning it was fully charged. On my way to church I was on it when, for absolutely no reason, it went completely black. I tried turning it on and it did nothing. Once I got home I tried charging it to its original apple charger and it would not charge or even show the charging symbol.

    I left it charging for hours and nothing. I tried different chargers, ports, outlets and even tried charging it to my laptop and NOTHING. I just bought the phone last week for $500 and I’m only 13. My parents tried to help but they have Androids. I called Apple support and they don’t know either. Can someone please help me? I don’t have any more money to put towards this phone. I saved for this phone in my own for over 2 years. PLEASE PLEASE help me. Thank you very much and God bless:blush. — Nelia

    Solution: Hi Nelia. Does your iPhone still show signs that it’s still turning on? Some of the indications that a phone powers on although the screen remains black or blank are the following:

    • LED flashing
    • vibration
    • sound notifications
    • ringing if you try to call your number

    If you can observe any of these in your phone right now, then the problem must be isolated to the screen only. Try to see if you restart the phone by doing the following steps:

    1. Press and hold the Power/Sleep/Wake button and Home button together at the same time.
    2. Keep both buttons held down for 10 seconds.
    3. Do not release the Power/Sleep/Wake button and Home button until the home screen flashes and the Apple logo appears.

    If the screen remains black you will need to send it in for repair so the defective part can be replaced.

    If the phone is totally dead and not showing any of the items in the list, then it’s possible that there may be other possible failures and not just the screen. You also need to send the phone to Apple or any independent service center for repair.

    We know this is not an ideal solution for you but there’s no software magic that you can do on your end to fix a bad hardware.

    Problem 6: iPhone 6 screen keeps freezing after accidental drop

    I dropped my iPhone 6 on tile floor and had protective shield covering the screen so no crack to the screen. Later that evening, I charged my phone and noticed the screen was frozen. I unplugged from charger and short time later, the screen was working. However since then the “frozen screen” is happening more frequently. I have held home and on/off to reset as well as have gone to settings to reset. I noticed when I push in the screen it then begins to work. Could this be a case of touch disease or something else? — Amber

    Solution: Hi Amber. If the only different thing that happened prior to noticing the issue was the accidental drop, then it’s safe to assume that the screen or the motherboard may be damaged. If this is a software issue, a reset/restore should have fixed the issue. Putting your phone inside a protective casing does not protect it from  physical trauma or shock during a drop. If you want to figure out the cause of your screen freezing problem, submit the phone to a thorough hardware check.

    Problem 7: iPhone 6 won’t turn on, how to recover files if iPhone 6 won’t turn on

    Hi. Basically I was using my phone completely fine, and then I opened up photos and it said 0 photos. So I went off it and went back on it and it said the same thing. So then I turned it off with the on and off button and went back on it and there was still 0 photos. So I thought if I like turn it off completely and turn it back on it might work. So I turned it off and tried turning it back on but it didn’t turn on and I even tried turning it on with the home and the on  and off button but it still didn’t work. I tried many times and it still didn’t work. I then went to the recovery mode on my phone and went on iTunes to update it and it said ‘if update doesn’t work we have to restore it and that’s going to delete everything.’ So I didn’t want to take the risk because I didn’t want to lose the things on my phone. So can you please. Help me? — Leema

    Solution: Hi Leema. First of all, if your iPhone no longer turns back on normally at this time, there’s virtually nothing much that you can do in terms of troubleshooting. You either have to go ahead with the Restore option or not. That, of course, will delete photos, videos, and other contents that you did not save to another device. There’s no way to access the contents of your iPhone unless it powers on normally.

    To prevent losing data in the future, make sure to always create a backup of important files to another device. Electronic devices like smartphones can fail at any time and if you’re lazy enough to not create a copy of irreplaceable files, you only have yourself to blame.

    Problem 7: iPhone 6 showing iTunes error 26 and 9, can’t restore to factory defaults

    I own an iPhone 6s. This device was a replacement after the original phone got a battery issue and had to be replaced. 4 months after I got this device, the phone started lagging/freezing, apps started shutting down on its own. Later the phone started shutting down and going into recovery mode. This has happened over 20 times in the last few months. I restore using iTunes, it works for a few days and then goes back into recovery mode. Now it has gone into recovery mode but I’m unable to restore it as I get “error26 or error 9” when I restore. The dealer said I’ve to buy a new phone. Please help. — Clivemaben

    Solution: Hi Clivemaben. There’s no official documentation from Apple what iTunes error 26 means or how to fix it. For error 9, this is the only official support page for it, which is not much. If the suggested solution won’t fix the issue at all, please contact Apple for further troubleshooting.

    We haven’t experienced these errors you mentioned so we have no firsthand experience on how to fix it. Some sites suggest that a DFU (Device Firmware Update) restore may help in this case though so do some digging using Google and try it.

    Problem 8: iPhone 6 screen shows white with black Apple logo, won’t turn on

    My cell 1.5 year old cell had shown some issues previously like microphone was not working during one call, can’t take pics because it’s full, so I take pics using Facebook messenger. Still it saves photos onto cell. Had no space left on phone so that was giving me issues, like turning off or rebooting when I had not asked it to do that. I could not download any updates for any app or iTunes since I had no space. (I never used iTunes but I know there was an update due.) I never stored music.

    Last week, cell rang but I didn’t answer. Someone left a message. An hour later, I went to check message but phone was off. I turned on but only black Apple logo on white screen comes up and stays there for about 15 seconds and goes to black screen.

    After 3 days of charging it and trying to turn in on by pressing both buttons, keeping them pressed, waiting 8 seconds, holding only side button, etc. nothing. No change. it turns on to same white screen with black Apple logo and then black screen. Online Apple chat operator told me to download iTunes on my laptop and connect iPhone to computer with the Apple charger cables. Same thing, white screen black apple.

    Then we did a 15 download from iTunes (no idea what kind of download but it took a while). After download, cell still showed white screen black apple. Apple chat operator said, “download didn’t seem to work, you can make an appointment for next week with apple service $299, plus $$ for cell replacement. (I am out of warranty and had no insurance). I can’t afford service. Can you help me for no fee please? Thank you. I think my cell is an iPhone 6. it is gold and very slim. I don’t know what iso version it is. Sprint Carrier. — Janniag

    Solution: Hi Janniag. Troubleshooting an iPhone 6 is often straightforward. This means that if the suggested software troubleshooting steps from Apple don’t work, a user does not have a lot of options but to consider sending it in. Your case is no exception. Because your phone does not power back on normally and the Restore option via iTunes is out of the question, the only remaining step to get your iPhone working back again is by sending it to Apple. As much as we would like to help you, your case is a difficult one to fix because it doesn’t even turn on properly in the first place. Unfortunately, there are no software tricks that we can do to undo what’s going on right now.


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

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