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    How to fix an iPhone 7 Plus that keeps crashing and shutting down unexpectedly after updating to iOS 11.4.1 [Troubleshooting Guide]

    iPhone 7 Plus

    Random to frequent crashes or unexpected shutdowns are usually occurring among the wear-and-tear symptoms in mobile devices. Such problems often instigate in high-end smartphones after several months or over a year of constant usage. These symptoms are already expected as the device performance becomes degraded especially when the memory is shrinking. Nevertheless, the same symptoms may also occur unexpectedly at an early stage because of some factors.

    Among the usual triggers are memory errors, malware, data corruption, and faulty updates, to name some. Even the highest-tiered devices like the iPhone 7 Plus can succumb into such problems unexpectedly especially after installing an iOS update. And this is the main issue tackled in this context. Read on to learn what to do if your iPhone 7 Plus suddenly keeps crashing or shutting down after installing iOS version 11.4.1 update. While these are only generic solutions, these methods have already done wonders to those who have dealt with the same post-update issues on their respective iOS devices. Hope you’ll find this post useful.

    Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

    First solution: Quit background apps.

    Rogue apps are usually the main reason as to why a device would act up after installing a new software update. Background apps are usually the culprits. These are apps that were recently opened but not closed during the system update. Any of these background apps may have become corrupted and crashed after the update installation. When apps are in this state, there’s a tendency that the entire system operations becomes adversely affected. To clear this out, forcing background apps to quit is recommended. Here’s how it‘s done:

    1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
    2. Swipe up on an app’s preview to clear or force close individual apps.

    Do the same to end the rest of your background apps.

    Second solution: Soft reset/force restart your iPhone 7 Plus.

    A soft reset or device restart can also be considered an option if the problem is the problem is attributed to minor software errors and glitches. Restarting the iPhone also dumps cache and temporary data from the internal memory including those that were corrupted from the update and triggered these symptoms to surface. To soft reset your iPhone 7 Plus, follow these steps:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
    2. Then drag the power off slider to the right to shut down your iPhone completely.
    3. After 30 seconds, press the Power button again until the Apple logo appears.

    Alternatively, you can do a force restart if the usual reboot can’t be carried out. Here’s how:

    1. Press and hold both the Power button and Volume Down button for at least 10 seconds.
    2. Then release both buttons when the Apple logo appears.

    Both these methods won’t affect any data and personal information stored on the internal memory. That said, creating a backup beforehand won’t be necessary.

    Third solution: Install pending app updates on your iPhone 7 Plus.

    Installing pending updates for your apps can also be the key to resolving the issue if it’s triggered by app’s malfunction. Apps usually get updates soon before or after a new iOS version is rolled out to keep them ready to blend with the new platform changes. If you haven’t set your apps to auto-update, then you will need to manually check for and update apps from the App Store. Here’s how:

    1. Tap the App Store icon from the Home screen.
    2. From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
    3. Tap the Update button next to an application to update apps individually or tap the Update All button on the upper right of the screen to install all pending app updates at once.

    Reboot your iPhone when all apps are finished updating. Doing so will ensure that all new app changes are properly implemented and thus, prevents any app or the device itself from going rogue.

    Fourth solution: Reset and restore factory settings on your iPhone 7 Plus.

    Among the last options to consider if the problem continues after performing the previous methods would be a factory reset or master reset. This will erase all information stored on the internal memory including settings, apps, messages, contacts, and customized settings. Should there be any bugs and malware that caused your device to act up, these should likewise be cleared in this reset. Just be sure to back up all critical data beforehand so you still can recover them later, when needed. Then follow these steps to factory reset your iPhone 7 Plus through settings menu:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Erase all content and settings. This will delete all information, apps, customized settings, messages, contacts, and other saved data from the phone.
    5. If prompted, enter the correct passcode for your iPhone to continue.
    6. Then tap the option to confirm master reset.

    You can also reset your iPhone through iTunes. In this case, you will need to secure a computer with the latest version of OS and iTunes software installed. This should be considered an option if factory reset through settings isn’t possible. The same positive results can be obtained from either resets.

    Fifth solution: Restore your iPhone 7 Plus in iTunes.

    For persistent software issues that could not be remedied by a factory reset, performing a recovery mode restore would be the next option to consider. This will reset and restore iOS while your device in recovery state. To get this done, you will need to use iTunes on a computer. Here’s how:

    1. Connect your iPhone to your computer using the supplied USB cable or Lightning cable.
    2. Then open iTunes on your computer. Be sure to use the latest version of iTunes app to avoid system conflicts and software incompatibility issues.
    3. While your iPhone is connected, perform a force restart but don’t release the buttons when the Apple logo appears. Instead, wait until the Connect to iTunes screen appears and then release both buttons. To do so, press and hold the Power and Volume Down buttons simultaneously and then release both buttons when you see the Connect to iTunes screen.
    4. After this screen, you will be prompted with an option to Restore or Update. Select Restore then follow the rest of the onscreen instructions to restore your iPhone in recovery mode through iTunes.

    If these symptoms persist after performing a recovery mode restore, then you may try carrying out the deepest type of system restore, which is called DFU (Device Firmware Update) mode restore. In this mode, your device would be able to communicate with iTunes on a computer even without activating the bootloader or operating system. This is usually needed when your iPhone system becomes totally corrupted from the recent system transition.

    You can find a step-by-step guide on how to perform a DFU mode restore on an iPhone 7 Plus on our tutorials section. Just visit our troubleshooting page for more information.

    Seek more help

    You may escalate the problem to your carrier or Apple Support for other options and recommendations. Let them know of what exactly had transpired and how your iPhone 7 Plus ended up crashing and shutting down unexpectedly. A fix patch may be necessary to address the issue once confirmed inflicted by the recent iOS update. Otherwise, your iPhone may require service. Your device may have obtained some sort of physical or liquid damage and the symptoms have coincidentally surfaced after installing an iOS update. In that case, taking your iPhone to an Apple-authorized service center would be an option.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 7 Plus smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7 Plus. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix iPhone X wifi issues: wifi is slow and keeps disconnecting

    Hello Apple fans! Welcome to another #iPhoneX troubleshooting article. Today’s main issues are about wifi issues. We also cover one other related issue so hopefully you’ll our solutions will also give you an idea if you encounter similar issues. Keep in mind that when it comes to iPhone X wifi troubleshooting, all basic steps are the same. Be sure to try the solutions mentioned below.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Problem #1: How to fix iPhone X slow wifi issue

    My home wifi when tested on a computer shows up at around 55Mbps which is normal for me. However when tested on  my iphone 7 it only yields 0.07mbps which is not normal and the device struggles to load google and email and will not load anything else. The only way I can load things is by using cellular data. The phone works fine on data and only seems to struggle with wifi. I have tried resetting the router but it still does not affect the phone.

    Solution: There are two important things that you want to check in this situation.

    Ensure you connect to the right wifi network

    You want to make sure that you are connecting to the right wifi network. This is an important consideration if there are a lot of nearby wifi networks around.

    Check router settings

    Secondly, it’s possible that there may be a setting in your router that limits the speed of your iPhone X. If you are not the administrator of your wifi, make sure to talk to that person so they can remove the speed restriction. If you are the only one using or managing your wifi, we suggest that you call your Internet Service Provider for help, especially if you don’t know how to check. If the router is not provided by your ISP, check the router documentation or contact its manufacturer.

    Problem #2: What to do if iPhone X wifi keeps disconnecting

    My iPhone can connect to home wifi if I toggle the switch off and back on, but I often notice it’s not using wifi. It’s running up my data usage unnecessarily. This is a new issue in the past few months. It’s made me use 16GB per month when I used to only use 6GB per month. I shouldn’t have to manually connect to wifi when I get home. I have whole home wifi with these little ISP-branded PLUME pods (wifi mesh). I have great coverage in my house, so there’s no reason it shouldn’t be connecting! Any thoughts?

    Solution: There may be a network configuration bug causing the problem. Make sure to do the following solutions below to fix it:

    Reset network settings

    Resetting network settings will reset all data connections back to factory defaults. This therefore denotes losing of your current network settings including Wi-Fi networks and passwords, as well as server settings you have previously used on your device. Paired Bluetooth devices, stored tethered connections, and wireless networks will be deleted. It’s often a recommended workaround when dealing with network-related issues like no connectivity or signal problems transpiring on the iPhone. Follow these steps to perform a network settings reset on the new iPhone X:

    1. Tap Settings to open the app.
    2. Tap General.
    3. Tap Reset.
    4. Select the option to Reset Network Settings.
    5. If prompted, enter the device password.
    6. Confirm action.

    After the reset, the connection status of your device will set to default or similar to when your iPhone was being powered on for the first time. Airplane mode is set to OFF, Bluetooth is turned ON, Data roaming is OFF, as well as Mobile Hotspot and VPN. Wi-Fi and Mobile data are set to ON.

    Ensure Auto-Join is enabled

    Once you’ve reset the device’s networks, make sure that Auto-Join option is turned on. This will force the phone to connect to your wifi network on its own when it’s within range. Here’s how:

    1. Connect to your own wifi.
    2. Open Settings app.
    3. Tap Wi-Fi.
    4. Tap the blue circle with an “i” beside the network name.
    5. Move slider for Auto-Join to the right to enable it.

    Factory reset

    Should the problem remain at this point, the next good thing to do is to wipe the phone and return all software information back to defaults. Here’s how to do that:

    1. Tap Settings app.
    2. Tap General.
    3. Tap Reset.
    4. Select the option to Erase All Content and Settings.
    5. If prompted, enter the correct passcode for your device to continue.
    6. Tap the option to confirm action.

    Factory reset will delete all user data. Be sure to back your files to iTunes or iCloud before wiping the phone.

    Problem #3: What to do if iPhone X can’t open an app

    I have an iPhone X and 2 weeks ago any app that wasn’t built in, won’t open. I just spent 6 weeks on a place with no WiFi so I couldn’t update any app. A week ago I sent my phone with a friend and she updated the software to the 11.4.1, but still the apps won’t open. I just got WiFi and I’ve tried many things like shutting the iPhone off, restarted it, erased all the settings, renewed the lease on the wifi, etc. But still the apps won’t open. I try to update one of them but it stays on the ‘thinking’ mode. I just updated an app on my iPad so my wifi connection is not the problem.

    Solution: Make sure that you also try to erase the app first, then reinstall. If that won’t help, it’s possibly not compatible with the current OS, or may have encountered a coding error. Try to reset your phone’s settings and see what happens. Here’s how:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Tap Reset.
    4. Tap Reset All Settings.
    5. If prompted, enter the correct passcode for your device.
    6. Tap the option to Reset All Settings to confirm action.

    If you’ve already tried this before you contacted us, or if nothing helps at all, we suggest that you contact the app developer and ask support.

     


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

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    What to do if iPhone X freezes and won’t power down

    Hello Apple fans! Today’s troubleshooting article will deal with some of the common issues of the #iPhoneX. When it comes to iPhones, troubleshooting is mostly limited to software ones. Don’t forget, if software solutions won’t work, the cause if most probably beyond your ability to fix. It’s not really a bad idea to contact Apple and send the phone in.

    If you are looking for solutions to your own #iOS issue, you can contact us by using the link provided at the bottom of this page.

    When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

    Problem #1: What to do if iPhone X YouTube app keeps crashing

    I updated YouTube and tried to bring it up. When I did, it said YouTube crashed. I tried soft reboot, uninstall and reinstall, I logged out of YouTube, and I backed my phone up on iCloud. Still it keeps saying that YouTube crashed. I don’t know what happened to make it do this. It was working fine last night and it started doing this after I updated it.

    Solution: We recently wrote a troubleshooting article for this same exact issue about YouTube. If you haven’t checked this troubleshooting article yet, we suggest that you follow our suggestions in this post: How to fix Youtube that keeps crashing on Apple iPhone 8 (easy steps)

    If YouTube continues to crash after doing all our suggestions in that article, we suggest that you report the issue to the app developer under the app’s Help and Feedback section.

    Problem #2: How to fix iPhone X black screen issue: turns on but screen stays black

    I was calling using Facetime but the Facetime screen keeps shutting down, the audio remains but I cannot open the video part of it.  It happened last night as well. But this morning the screen suddenly went black but I can still hear like the camera sound when I tried to hold the Power button and Home button.  I connected it to power but it remained black.I can receive calls but the screen is black so I cannot do anything. I did not drop it or anything before this happened.

    Solution: Something is probably wrong with either its software or hardware. To see if your iPhone X has encountered a software error that it can’t resolve by itself, we suggest that you restore the phone in DFU mode. This procedure requires a computer with iTunes installed on it. Below are the troubleshooting steps that you want to do:

    1. Turn off your iPhone X. If you can’t turn it off because the screen is not working, wait until the battery is fully drained until the phone turns off by itself.
    2. If you waited for the battery to drain, make sure to charge the phone for at least 30 more minutes.
    3. In your computer, make sure that iTunes is running.
    4. Once your phone is turned off, connect it to your computer via a lightning cable.
    5. Press and hold down the Power button on the handset for three seconds.
    6. While still holding down the Power button, press and hold the lower Volume button for about 10 seconds. Make sure that you time it properly since holding the power button too long may simply restart the device.
    7. After about 10 seconds, release the Power button. Make sure not to release the Volume down button together with the Power button. Wait for about 5 more seconds after releasing the power button before you release the Volume Down button.
    8. If you performed the process correctly, your computer should display “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.” message.
    9. You can now start the Restore process by clicking on Restore iPhone button.

    Get Apple support

    If the phone’s screen remains black after a DFU restore, you can assume bad hardware is behind the trouble. Contact Apple to set up an appointment for repair or replacement.

    Problem #3: What to do if your iPhone X won’t turn on at all

    Good day. I have an iPhone X that was working quite well up until recently. i had to updated to the latest version of ios(11.4.1) but it kept failing mid-way. i figured i might as well reset it for the new ios. after the reset and update however, it wasn’t able to finish the setup. when i tried to activate it it kept giving me an error saying it could not connect to apple server. i reset the phone again but it was still doing the same thing. i ended up taking it to an apple store and to my shock the Apple engineers there could not fix my problem or even come up with a solution. i tried to reset it again but now it’s not even switching on, previously it would get me to the setup stage where i got stuck with that “could not connect to apple store” message but now it just shows me the apple logo for 4-5 seconds and switches off. when i connect it to a laptop it does the same thing, apple logo for 4-5 seconds then off. iTunes doesn’t work since the phone can’t even turn on. i even tried to enter recovery mode and DFU mode with no success. could please assist me in any way or give me advice on what to do next, it pains me to know i paid so much money for this phone and now it’s not working. Thank you for your time.

    Solution: There must be a problem with the hardware itself preventing the device from turning on by itself. The solutions you can do on your end are purely software in nature so if the device does not even power back on, there’s basically nothing much that you can do at this point. We suggest that you return your phone to your local Apple store so their technician can take a look at the hardware. For this issue, a physical check is necessary. If an Apple technician can’t manage to turn the phone back on, you’ll most likely end up with repair or replacement. Unfortunately, this is the most that can be done in this case.

    Problem #4: What to do if iPhone X freezez and won’t power down

    I have only had my iPhone X for two weeks going on three.  My phone has frozen on me but in the most bizarre way. The screen has frozen as if it has taken a picture of the apps and cannot move.  It does not show my time or date just the first page of apps. I have tried holding power button down to shut it down, it does not shut down.  I tried doing what you suggested above, holding the volume button up then down quickly then holding the power button, it did not work. People can call but my phone does not ring and when I press the apps on the screen nothing happens, no movement of any sort on the screen. Don’t know what else to do.

    Solution: We don’t know the full history of your device so there’s no way we can tell you what’s going on. The system may have frozen, or one of the physical hardware buttons may have become unresponsive. Since the battery is non-detachable, there’s no way to cut the power and force the device to restart. The best thing that you can do right now is to wait until the battery is empty. After that, charge the phone for at least 30 minutes before attempting to power on the device.

    If the problem returns, bring the phone to your local Apple store to have it repaired or replaced.

     


    Engage with us

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

    If you happen to have a problem with your own iPhone, let us know about it and we will do our best to post them and their solutions  in our upcoming articles. You can use this link to contact us for assistance. We can’t guarantee an answer to every question but rest assured that we will exhaust everything on our end to help you.

    Be as detailed as possible when describing your problem to help us diagnose your issue easily. If you can include error messages, popups, attempted troubleshooting steps, and circumstances leading to the problem, that would be very helpful.

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    How to fix Spotify that stops working, constantly crashing on your Apple iPhone 7 Plus following the latest iOS update [Troubleshooting Guide]

    When it comes to digital music service provider, Spotify emerges among the well-known platforms to-date. Through Spotify app, you can have access to millions of songs or look out for your favorite playlists and artists. All you have to do is to download and install the compatible version of the app on your device and you’re all set to start listening to your favorite songs and artists through your smartphone.

    But like any other apps, Spotify may also encounter unexpected flaws. Network problems, software bugs, and faulty updates are just among the many factors that can trigger Spotify to stop working or crash unexpectedly. To give you some inputs on how to deal with this issue, I have enumerated some simple solutions and workarounds. Feel free to refer to this troubleshooting guide should you need more help fixing a Spotify app that stops working or keeps crashing on your iPhone 7 Plus after installing the latest iOS update.

    Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our iPhone issues questionnaire and hit submit to contact us.

    How to troubleshoot iPhone 7 Plus with Spotify that keeps crashing

    Prior to troubleshooting, check your iPhone and make sure that has Internet access. Spotify may be unable to access the server due to network connectivity issues and so the app will eventually fail to work. If your device is experiencing network problems like intermittent or no Internet connection at all, then that’s what you need to deal with first. Otherwise, continue to troubleshoot Spotify with these methods.

    First solution: Clear the app and then restart your phone.

    Apps can become rogue following an iOS update installation. This is likely what happens to background apps or apps that you’ve recently used but not closed during the iOS update implementation. It’s possible that these apps had become corrupted during the software update and so they had gone rogue afterwards. As remedy, clearing the errant apps is recommended. Here’s how it’s done:

    1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
    2. Swipe up on the Spotify app preview to clear or force close the app. Do the same to the rest of background apps on your iPhone.

    Once you’re finished clearing Spotify and other background apps, restart/soft reset your iPhone 7 Plus to dump cache and temporary files that were corrupted from the system update. Follow these steps to soft reset/reboot your iPhone 7 Plus:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
    2. Then drag the power off slider to the right to shut down your iPhone completely.
    3. After 30 seconds, press the Power button again until the Apple logo appears.

    Performing a soft reset is by far the simplest and most effective solutions to minor app issues including those that are inflicted by iOS update bugs and errors. This does not affect any saved data on the phone’s internal memory, thus won’t result to data loss.

    Second solution: Update Spotify, if possible.

    App developers typically push updates for their apps soon before or after the new iOS version is released. This is their way of keeping their apps supported by the new platform on the phone. Without these updates, there is a tendency that the app won’t be working properly as it was due to the recent changes on the system requirements. Unless you’ve set Spotify or other apps to auto-update, you will need to manually check for and install pending app updates on your iPhone 7 Plus. Here’s how it’s done:

    1. Tap the App Store icon from the Home screen.
    2. From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
    3. Find Spotify from the list then tap the Update button next to it. Doing so will install pending update for Spotify app.
    4. If you see multiple app updates, then you can update all apps simultaneously instead. Just hit the Update All button on the upper right of the screen.

    Allow your apps to finish updating and when they’re done, reboot your iPhone to apply the new changes from the recently installed updates for your apps. Then launch Spotify and see if it is already working properly and stable.

    Third solution: Delete Spotify and then install the latest version of Spotify on your phone.

    Should the Spotify app be completely spoiled by the recent iOS update, then deleting it would be necessary. Doing so will let you download and install the latest version of Spotify from the app store. To delete or uninstall the errant Spotify app from your iPhone 7 Plus, simply follow these steps:

    1. Tap and hold on any app icon from the Home screen.
    2. When the icons start to wiggle, tap the X on the corner of the Spotify icon to uninstall the app.
    3. If prompted, confirm action by tapping Delete.

    Wait until the app is completely uninstalled. After deleting the app, restart your iPhone then head over to the App Store to search for, download, and install Spotify app on your device. Here’s how:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Spotify app for iPhone or Spotify in the search bar.
    4. Find and select the Spotify app from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Wait until the app is completely downloaded and installed then reboot your iPhone to update and refresh the phone system. Doing so will likewise ensure that the recently installed app will work properly.

    Fourth solution: Reset network settings on your phone.

    The app should be working properly already after reinstalling it. But if that didn’t happen, then you could be dealing with a software problem on your iPhone. The new iOS update may have caused errors to the phone’s network system and that somehow affected Spotify’s operation. To clear this out, performing network settings reset can help. Doing so will erase the current network settings on the phone and then restores the default network configuration. Any network errors caused by the update should therefore be removed in the process. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset network settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Your iPhone will restart automatically when the reset is finished. After the restart, you will need to connect to your Wi-Fi network to use Internet services and online apps on your phone again.

    Fifth solution: Reset all settings on your phone.

    If a network settings reset failed to fix the problem, then you can go ahead and try performing an all settings reset. This will clear system settings on the phone and restore them to defaults. System errors inflicted by invalid system settings are likewise cleared in the process. To do so, follow these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset all settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Allow your phone to complete the settings reset and then reboots when done. You will need to configure necessary options and enable the features you want to use on your phone afterwards. Performing this reset won’t affect any data stored on the internal memory of your device, thus you won’t lose any personal information from doing so.

    Seek more help

    You may opt to report the issue to Spotify Support for other suggestions and advanced solutions. There may be some advanced settings from within the app that needs to be configured for it to work with the current iOS version installed on your iPhone 7 Plus.

    You can also switch to other music platforms available while waiting for an ultimate solution.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 7 Plus smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7+. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to deal with slow browsing issue on the Apple iPhone 7 [Troubleshooting Guide]

    Slow browsing can occur among other symptoms of browser app issues or network problems on the phone. If it’s attributed to a browser issue, errant browser data and malicious software are likely the main triggers. There are also instances when slow browsing is tied to a server issue like when you only experience slow browsing while attempting to load a specific website or page.

    For slow browsing that’s afflicted by software errors on the phone, network settings errors are likely to blame. In worst cases, it could be due to hardware damage on the phone. If ever you will encounter slow browsing issues when using the Internet on your iPhone 7, I’ve mapped out a few simple ways on how to deal with it. Read on for more information.

    Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our iPhone issues questionnaire and hit submit.

    How to troubleshoot iPhone 7 that has a slow browsing issue

    Before you perform any troubleshooting methods, try to power cycle your network equipment (wireless router or modem). This can be carried out by turning the router/modem off, unplugging it from the power source for at least 30 seconds then plug it back in and turn on again. This is often the very first, if not the last recommended procedure when you contact technical support for help when dealing with Internet problems. Like smartphones, routers and modems also experience firmware crashes and when this happens the Internet connection will become adversely affected. And the simplest yet most effective solution to that is a modem/router power cycle. If the problem continues after restarting the network equipment, then you can start troubleshooting your iPhone software with these simple workarounds.

    First solution: Quit browser then restart your phone.

    Slow browsing is not always due to an issue on the phone but can also be an isolated issue with the browser app in use. In fact, slow browsing is one of the widespread browser issues among computers and mobile devices. Should this be the root cause of the problem, forcing the browser to close can help. If you are using Chrome or Safari app, you can also clear the browsing history, cache, cookies, and temporary data from the application. Here’s what you should do then:

    1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
    2. Swipe up on the Chrome/Safari (other browser) app preview to clear or force close the app. Also consider clearing the rest of background apps to prevent them from causing conflict with the browser app’s operations. The device can also slow down when any of the background apps crashes or gets corrupted.

    To clear cache, cookies and browsing history from your Safari browser app, follow these steps:

    1. Tap Settings from the Home screen.
    2. Tap Safari.
    3. Select the option to Clear History and Website Data.

    This clears your browsing history, cookies, and browsing data from Safari without affecting your auto-fill information. To clear your browser cookies and keep your history, follow these steps:

    1. Tap Settings.
    2. Tap Safari.
    3. Tap Advanced.
    4. Tap Website Data.
    5. Then select the option to Remove All Website Data.

    To clear cache and cookies in the Chrome app, follow these steps:

    1. Open the Chrome app on your iPhone.
    2. Tap the More icon at the top right of the screen.
    3. Tap History.
    4. Select Clear browsing data.
    5. Be sure to put a checkmark next to Cookies, site data and Cache images and files.
    6. Tap Clear browsing data to confirm.

    After clearing the browser app, deleting cache, cookies and all, reboot your iPhone 7 to dump system cache and refresh the operating system. Here’s how:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
    2. Then drag the power off slider to the right to shut down your iPhone completely.
    3. After 30 seconds, press the Power button again until the Apple logo appears.

    This dumps all cached files from the internal memory of the phone including errant segments and temporary data that may have adversely affected the Internet functions, particularly browsing speed.

    Second solution: Disconnect then reconnect to your Wi-Fi network.

    Minor errors affecting the Wi-Fi network in use can also yield to this issue. To clear this out, disconnecting from the Wi-Fi network and then reconnecting can help. This can likewise be carried out by turning Wi-Fi off and on your iPhone 7. Here’s how:

    1. Tap Settings from the Home screen.
    2. Tap Wi-Fi.
    3. Then tap the Wi-Fi switch to turn the feature off.
    4. After a few seconds, tap the switch again to turn Wi-Fi back on.

    Alternatively you can access the Control Center and then toggle the Wi-Fi icon off and then back on. Or you can also enable Airplane mode on your phone for a few seconds. Doing so will automatically disable wireless connectivity features including Wi-Fi and Bluetooth. These old tricks have been proven effective by many iPhone users who have dealt with minor network connectivity issues including slow browsing.

    Third solution: Forget Wi-Fi network.

    The Wi-Fi network might have been corrupted and is no longer working steady. If you’re experiencing the same slow browsing issue when loading any websites, then your Wi-Fi network might have become erratic. To rectify such error, forgetting or deleting the Wi-Fi network can help. Here’s how to forget/delete Wi-Fi network on your iPhone 7:

    1. Tap Settings from the Home screen.
    2. Tap Wi-Fi.
    3. Tap the information icon (i) next to the Wi-Fi network you want to forget or delete.
    4. Tap the option to Forget This Network.
    5. If prompted, tap Forget to confirm action.

    Reboot your iPhone after deleting the Wi-Fi network, then reconnect to your Wi-Fi network like the first time you do. You may have to enable Wi-Fi, set up your Wi-Fi network and then Join to get connected again.

    Fourth solution: Reset network settings on your iPhone 7.

    To deal with more complex network errors that might have caused slow browsing issues, resetting the network settings can be considered as an option. This will clear the current network settings including errors and invalid settings from the phone. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset network settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Your iPhone should reboot automatically when the reset is finished. After the reset, you will need to configure network options and enable Wi-Fi to reconnect to the Internet.

    Fifth solution: Factory reset/master reset your iPhone 7.

    As your last resort if all else failed to offer solution would be a factory reset or master reset. This will wipe everything from the iPhone system including fatal system errors that caused persistent issues including slow browsing on the device. Should you wish to give it a try, back up all your important data for safekeeping. And once you’re all set, follow these steps to reset and restore your iPhone 7 to its factory settings and restore default options:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Erase all content and settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Allow your device to complete the reset and then restart by itself. After it reboots, you can proceed with the initial setup process and set up your iPhone as new. Major software issues are usually cleared by a master reset. If the slow browsing problem persists, then your device may require service.

    Other options

    Contact your Internet service provider or carrier to report the issue for further assistance and recommendations. You can also ask the support team to look into their outage board for any ongoing maintenance operations that might have affected the Internet connection in your place. If you suspect that the problem is on the network equipment like the wireless router or modem malfunctions, then you can contact the manufacturer of the router/modem or service provider for other options.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix Pandora Music app that stops working, keeps crashing on your iPhone SE following an iOS update [Troubleshooting Guide]

    Pandora Internet Radio or simply Pandora is a widely used music streaming radio app among iOS device owners since the year 2000. With this app, you can personalize your music experience based on your tastes, create stations from your favorite songs, genres and artists. The app is by far thriving with constant updates and security enhancements. But like any other iOS applications, the Pandora music app is also not absolved from random errors and downtimes. This happens because of different triggers.

    Nonetheless, such problems are attributed to software errors and therefore they are possible to fix. This post highlights some recommended solutions you can try on should you encounter an issue with the Pandora music app on your iPhone SE that suddenly stops working or keeps crashing after updating iOS to the latest version available. Read further if you need this information.

    Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our iPhone issues questionnaire.

    How to troubleshoot iPhone SE with Pandora app that keeps crashing

    Before you start troubleshooting software problems on your iPhone SE that might have triggered the Pandora app to suddenly act up, check your Internet connection. Pandora is an internet radio app, thus your device must have a strong and stable Internet connection for it to work as intended.

    First solution: Force close Pandora app then reboot your iPhone SE.

    The app might have succumbed into minor errors following the software changes and so it ended up being corrupted. This is likely the case if you’ve recently used the app and haven’t closed it while updating iOS. To clear this out, force closing the app followed by a restart on the device can help. Here’s how to force close app on your iPhone SE:

    1. Press the Home button twice quickly. Doing so will launch a new screen containing a list of recently used apps that aren’t closed.
    2. Swipe up on the Pandora music app preview to force close or end the app. Do the same to clear other apps running in the background.

    It’s also recommended to clear other background apps because when any of these apps crashed or gets corrupted, it may also affect other apps including Pandora. Once you’re done clearing background apps, restart or soft reset your iPhone SE with these steps:

    1. Press and hold the Power button for a few seconds until the Slide to Power Off command appears.
    2. Then drag the power off slider to the right to shut down your iPhone completely.
    3. After 30 seconds, press the Power button again until the Apple logo appears.

    A soft reset effectively clears cache from the internal memory including those that were corrupted from the update. Corrupted cache may likewise cause other apps to misbehave and restarting the device is the simplest preventive measure you can do.

    Second solution: Install pending update for Pandora and other apps.

    It’s possible that the app requires an update given that the minimum system requirements have changed after you update your iPhone SE to the latest version. For apps to work properly, they must remain supported by the current platform or iOS version of the phone. If you haven’t set the app to auto-install update, then you’ll need to install pending app update manually. Here’s how to check for and install pending update for apps on your iPhone SE:

    1. Tap the App Store icon from the Home screen.
    2. From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
    3. Find Pandora music app from the list then tap the Update button next to it. Pending update for Pandora app will then be installed.
    4. If you see multiple app updates, then you can update all apps simultaneously instead. To do so, tap the Update All button on the upper right of the screen.

    After updating apps, particularly Pandora, reboot your iPhone to refresh the memory and operating system. Doing so will likewise ensure that all new app changes are properly implemented.

    Third solution: Delete then reinstall Pandora app on your iPhone SE.

    For minor app problems, the previous methods should be good enough to deal with them. If the problem persists up to this point, then it’s possible that the app has become totally spoiled by the update and is no longer able to work unless it’s reinstalled. But this also means you’ll need to delete the app from your device. If you wish to try it, then here’s what you should do:

    1. Tap and hold on any app icon from the Home screen.
    2. When the icons start to wiggle, tap the X on the corner of the Pandora icon to uninstall the app.
    3. If prompted, confirm action by tapping Delete.

    After deleting the app, restart your iPhone then head over to the App Store to search for, download, and install Pandora app on your device. Simply follow these steps:

    1. Open the App Store.
    2. While on the App Store main screen, tap the Search icon (magnifying glass).
    3. Navigate to the Search tab and then type Pandora music app for iPhone or Pandora in the search bar.
    4. Find and select the Pandora from the search results.
    5. To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.

    Restart your iPhone when the app is finished installing and then try to launch Pandora and see if it’s already working properly. If it’s still not working, then the problem is most likely within the phone system. At this point, you can resort to software resets.

    Fourth solution: Reset network settings on your iPhone SE.

    Network errors caused by the changes made from the most recent iOS update can adversely affect network-related apps on the phone. To clear this out, performing a network settings can help. Doing so will erase your current network settings and then restore the defaults. This allows you to configure your network settings accordingly. Before you do so, take note of your Wi-Fi passwords because they will be deleted along with other network information in the process. Then follow these steps when you’re all set:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset network settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Your iPhone will restart automatically when the reset is finished and then loads to default network settings. This means you will need to set up and connect to your Wi-Fi network to get your phone back online and use Internet services and apps including Pandora music.

    Fifth solution: Reset all settings on your iPhone SE.

    If the previous reset doesn’t help, then you can try to reset all settings on your iPhone SE to restore the original or default system settings. Doing so will allow you to reconfigure necessary options and enable only the features and services you want to use on your device. This should clear any invalid settings inflicted by the recent update. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset all settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Your iPhone then reboots when the reset is finished. Then you can start enabling and disabling features on your phone. Don’t forget to reconnect to the Internet before launching Pandora app on your device.

    Seek more help

    For other options and further assistance, contact Pandora Support. Be sure to provide the complete details of what has transpired before the Pandora app has gone rogue or stopped working on your iPhone SE. Should there be any advanced settings or options to reconfigure or modify following the new iOS transition, they’ll be able to walk you through the entire process.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone SE smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone SE. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone 8 Plus problem on crackling earpiece or distorted sound outputs [Troubleshooting Guide]

    A number of iPhone 8 users claimed to have encountered the so-called “crackling” or buzzing sounds coming from the front-facing earpiece speaker of the phone. This usually occurred when the volume is set to a higher or maximum level during FaceTime and regular phone calls. Although Apple has already confirmed that they’re aware of this problem, it wasn’t clarified if the problem is attributed to software errors or bad hardware.

    If ever you run into the same issue with your iPhone, then this post may offer you some inputs. Highlighted below are a few recommended workarounds and potential solutions to a similar problem on the iPhone 8 Plus earpiece that makes disruptive crackling or static sound. Read on and try any of the given solutions below.

    But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our iPhone issues questionnaire.

    How to troubleshoot iPhone 8 Plus with crackling sound in earpiece

    First off, check and ensure that nothing is stuck into the iPhone speakers or headphone jack. Dirt or grime may also cause the same adverse audio effect. If the problem just occurred after installing a new iPhone casing or third-party accessory, then removing it is likely what’s needed to get your iPhone’s audio output back to normal. Otherwise, troubleshoot your device and try these workarounds.

    First solution: Update software to the latest iOS version available.

    Apple has promised to fix the problem through an update. That said, check and see if there’s a new iOS update available to download and install on your device. This may contain the required fix patch to remedy the issue. Here’s how:

    1. Tap Settings.
    2. Select About phone.
    3. Tap Software Update.

    If an update is available, you’ll see a notification saying so. Before you download and install the new update, back up all your important data for safekeeping. Also make sure that your iPhone has enough power and memory space to continue with the update. Most importantly, your iPhone must have strong and stable Wi-Fi Internet connection to avoid server interruptions.

    Skip to the next workarounds if there’s no update available.

    Second solution: Soft reset/force restart.

    If this is the first time you hear a crackling or unusual audio distortion on your iPhone, then it could be just a random software issue that’s fixable by a device restart/reboot. To clear this out, you can try a soft reset or force restart your iPhone 8 Plus. Here’s how:

    1. Press and hold the Power button until the Slide to Power Off command appears.
    2. Drag the slider to the right to turn your iPhone completely off.
    3. After 30 seconds, press and hold the Power button until the Apple logo appears and then release.

    To forcibly close errant background apps and refresh the iPhone’s internal memory and operating system, you can try performing a force restart on your iPhone 8 Plus with these steps:

    1. Press and quickly release the Volume Up button.
    2. Then press and quickly release the Volume Down button.
    3. Finally, press and hold the Side/Power button until the Apple logo appears.

    Both these methods won’t result to data loss because they won’t affect any saved data on the internal memory of your device. Therefore, there’s no need to create backups.

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    Third solution: Disable Bluetooth on your iPhone.

    If your iPhone is currently paired or connected to a Bluetooth device or accessory, try to disable Bluetooth or remove the Bluetooth device from your phone’s memory. This will help clear errant Bluetooth connections from the possible triggers. Here’s how to turn off or disable Bluetooth on your iPhone 8 Plus:

    1. Tap Settings from the Home screen.
    2. Tap Bluetooth.
    3. Then tap the Bluetooth switch to disable or turn the feature off.

    You can also try to forget or delete Bluetooth connections from your device.

    1. Tap Settings from the Home screen.
    2. Tap Bluetooth.
    3. Tap the Information (i) icon next to the name of the Bluetooth device.
    4. Tap Forget This Device.
    5. Then tap Forget Device to confirm.

    Do the same to delete all paired Bluetooth devices from your phone. This can help rule out the possibility of a Bluetooth accessory triggering the crackling earpiece or buzzing sound problem to occur while on a call or using FaceTime.

    Fourth solution: Reset all settings on your iPhone.

    Should the problem be inflicted by some invalid system settings on the phone, performing an all settings reset can potentially fix it. Doing so will clear all system settings and restore the original or default configurations. Any problem that’s attributed to settings errors will therefore be rectified. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Reset all settings.
    5. If prompted, enter your device passcode.
    6. Then tap to confirm system settings reset.

    Allow your device to finish the reset and restore the default settings. The device will restart automatically as soon as the system settings reset is complete. By then you can enable and configure necessary options and features you want to use.

    Fifth solution: Reset and restore your iPhone to its factory defaults (master reset).

    A full system reset may be the key to fixing the problem if it’s attributed to major system errors and bugs. In this reset, everything will be erased including your downloaded apps, customized settings, multimedia files and personal information. If you wish to give it a shot, then back up all your critical data to iCloud or iTunes and then follow these steps to master reset your iPhone 8 Plus through settings menu:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Erase all content and settings.
    5. If prompted, enter your device passcode.
    6. Then tap to confirm system settings reset.

    Alternatively, you can use iTunes to reset and restore factory defaults on your iPhone 8 Plus using a computer. This can be considered an option if you wish to back up your files to a computer before the reset. You can also use iTunes to restore your iPhone via recovery mode or DFU mode, if a master reset failed to fix the problem. A more detailed walkthrough on how to perform a recovery mode restore or DFU mode restore can be found on our iPhone 8 Plus tutorials section on our dedicated troubleshooting page.

    Other options

    Contact your device carrier or Apple Support for other options and official recommendation if none of the previous methods offers a resolution. Or you can also take a trip to the nearest Apple Genius bar and have your iPhone hardware scrutinized thoroughly by an iPhone technician. Should there be any indications of hardware damage, then that should be remedied properly. Don’t forget to avail for service warranty.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 8 Plus smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8 Plus. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone 8 that easily gets warm or overheats after installing an update [Troubleshooting Guide]

    Software updates are primarily aimed at keeping a device free from bugs and performing at its best. Aside from bringing in new features, device manufacturers also push updates with fix patches to address common device issues as well as for security enhancements. These are the main reasons why it’s highly recommended to keep your device system up-to-date.

    Nonetheless, there are just instances when a device would end up having trouble after installing a new update. In fact, you can find several post-update issues reported by many smartphone owners following an update installation. While not everyone ended up having problems after updating, others aren’t just lucky enough to deal with a post-dilemma from doing the same thing.

    Among the widespread issues encountered by iOS owners following an iOS update include rapid battery draining and overheating. These emerged among the recurring common post-update issues since the prior iOS updates Apple has released. And these continue to manifest even in the latest version for iOS 11.

    If ever you’ll encounter the same issue after installing the latest iOS version on your iPhone 8, feel free to refer to these subsequent walkthroughs. These consist of a few potential solutions and workarounds that are used to deal with the iPhone 8 overheating issue, occurring from a new iOS update installation. Read on to learn more.

    But before we actually move on to our troubleshooting, if you have other issues with your phone, then visit our troubleshooting page as we’ve already addressed some of the most common problems with this device. In case you need more help with your problem, fill up our iPhone issues questionnaire and hit submit to contact us.

    First solution: Clear all background apps then reboot your iPhone.

    If you haven’t closed any apps you’ve recently used while installing an update on your device, then there’s a tendency that any of these apps has become corrupted and gone rogue. Rogue apps can rev up the phone processor even when the device is idle. This then makes the device heat up and then overheats. To make sure this isn’t the trigger, clear any background apps from your iPhone 8 with these steps:

    1. Double-tap the Home button to view the list of your most recently used apps. These apps are in standby mode and still running in the background.
    2. To close an app, swipe up on the app’s preview.

    Do the same thing to close the rest of your background apps. Once all background apps are cleared, restart your iPhone. A restart also dumps errant cache from the memory that might have triggered certain apps to go rogue and eventually cause the device to heat up so quickly.

    You can do the usual restart (soft reset) or force restart your iPhone 8 with these steps:

    1. Press and quickly release the Volume Up button.
    2. Then press and quickly release the Volume Down button.
    3. Finally, press and hold the Side/Power button until the Apple logo appears.

    Restarting your iPhone won’t delete any of your saved data on the internal memory. Thus you won’t lose any personal information from doing so.

    Second solution: Install pending app updates.

    Another way to keep the apps working properly after updating iOS is to update them. App developers typically push minor or major updates for their apps soon before or after a new iOS version is released. This is done to ensure that their apps will remain stable and working properly with the new iOS platform on the device. Thus, this can also help prevent apps from causing problems, including overheating. To check for pending app updates on your iPhone 8, follow these steps:

    1. Tap the App Store icon from the Home screen.
    2. From the App Store main screen, tap the Updates icon at the bottom right. A list of apps with pending updates then shows up on the screen.
    3. Tap the Update button next to an application to update apps individually or tap the Update All button on the upper right of the screen to install all pending app updates at once.

    Allow your device to finish updating apps and then restart it when done. Restarting the phone will dump any errant cache from the internal memory and refresh the system as well. This can prevent apps from acting up.

    Third solution: Check the battery usage and evaluate apps.

    It’s also important to view the battery usage on your iPhone 8 and find out exactly which apps and services are using the most of your battery and how. If you see any apps with an unusual amount of power consumption, then that app must be among the culprits to deal with. Here’s how to view this information on your phone:

    1. Tap Settings from the Home screen.
    2. Scroll to and tap Battery.
    3. Wait for the Battery Usage details to populate.
    4. Tap on the Show Detailed Usage button (Clock icon) to view more information on the breakdown and foreground and background power usage.
    5. To get a broader look at power consumption over time, tap on Last 7 Days.

    If you see any apps like Facebook for example, with 4% on screen and 40% on background, then it’s an indication that something has gone wrong. The app is likely going rogue after the recent system update and that has eventually triggered the device to overheat. In that case, force closing the rogue app will likely get things back to normal.

    Fourth solution: Reset all settings on your iPhone.

    Some updates may tend to override some system settings automatically when implemented and if this happens, there’s a chance that some options or settings would end up causing conflicts and device issues. To clear this out, you can reset and restore the default system settings on your iPhone 8 with these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset all settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Allow your device to carry out settings reset and restore the defaults. After the reset, you can configure individual settings and enable necessary features according to your previous preferences, before the overheating issue instigates.

    This reset won’t result to data loss because only the system settings are reset. Thus all saved data on the internal memory remain intact.

    Fifth solution: Factory reset or master reset your iPhone 8.

    Among the last options to consider when dealing with a persistent overheating issue on your iPhone is a factory reset or master reset. This will wipe everything from your device including bugs and complex errors that may have resulted to this problem. Please note though that this reset will delete all your personal information, downloaded apps and other saved data on the phone. Should you wish to continue, back up all critical data you have and then continue with these steps to erase and restore your iPhone 8 to its factory defaults:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Erase all content and settings. This will delete all settings, downloads, and other saved files from your device.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm factory reset.

    Allow your device to complete the system reset and then restore the default factory settings. You will know when the reset is finished when the phone restarts. By then you can proceed with the initial setup process. Simply follow these onscreen instructions to enable necessary features and configure options and settings according to your preferences. Any complex system errors should already be gone after performing a master reset, thus your iPhone should no longer overheat by then. Otherwise, you will need to consider other options.

    Other options

    You may have to consider resorting to a recovery mode or DFU mode restore. Performing an iOS restore is usually needed when dealing with more complicated system errors that might have triggered the processor to constantly work, become exhausted and then overheats. Just don’t forget to back up all your important files as they will also be deleted in the process.

    Meanwhile, if you suspect that the overheating issue on your iPhone 8 is attributed to hardware damage, then you can have it checked by an iPhone technician instead. In that case, you’ll need to take your device to an Apple-authorized service center in your place. Don’t forget to avail for warranty, if necessary. For further recommendations, contact your carrier or Apple Support and let them know of the issue that you’re going through.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone 8 Plus that is stuck on headphone mode [Troubleshooting Guide]

    When your iPhone appears to be stuck on headphone mode even without the headphone inserted, it could be due to software glitches or hardware damage. Should this be attributed to software errors, performing some workarounds will take care of it. Otherwise, you’ll need help from an iPhone technician to diagnose and/or repair a damaged component.

    Highlighted below are a few potential solutions to a similar issue on the iPhone 8 Plus. You can try any of the given solutions to rectify software errors that might have triggered your device to think that the headphone is plugged in even when it’s not.

    If you have other problems however, visit our troubleshooting page as we’ve already addressed some of the most common issues with this device. Browse through the page to find issues that are similar with yours and feel free to use the solutions we suggested. If you still need our help, fill up our questionnaire and hit submit to contact us.

    How to troubleshoot iPhone 8 Plus that’s stuck on headphone mode

    Before troubleshooting though, check and ensure that Bluetooth is turned off on your iPhone 8 Plus. It’s possible that your device is still paired or connected to a Bluetooth headset or headphone, therefore it’s showing a headphone mode. If possible, forget/delete Bluetooth devices from your iPhone 8 Plus. And if you haven’t done this yet, get a flashlight then carefully check the headphone jack on your iPhone 8 Plus. Any debris that’s stuck in the headphone jack may fool your device into thinking that a headphone jack is inserted. If something is stuck inside, your iPhone needs service. Otherwise, try the following workarounds to rule out software errors from the underlying causes.

    First solution: Soft reset or force restart your iPhone 8 Plus.

    If it has just occurred on your iPhone to be stuck on headphone mode, then it may be just among other random software glitches that can be remedied by a device restart of soft reset. If your iPhone is stuck on headphone mode and stops responding, you can carry out the alternative method called a force restart. Here’s how to soft reset your iPhone 8 Plus:

    1. Press and hold the Power button until the Slide to Power Off command appears.
    2. Drag the slider to the right to turn your iPhone completely off.
    3. After 30 seconds, press and hold the Power button until the Apple logo appears and then release.

    To force restart an unresponsive iPhone 8 Plus, follow these steps:

    1. Press and quickly release the Volume Up button.
    2. Then press and quickly release the Volume Down button.
    3. Finally, press and hold the Side/Power button until the Apple logo appears.

    Both these restart methods don’t affect internal data on your iPhone, and so won’t result to data loss.

    Second solution: Reset all settings on your iPhone 8 Plus.

    Invalid settings configuration on the phone may also cause the device to act up and prompt unusual message and errors. If this has instigated after installing an update to certain apps or iOS, then it’s possible that an update bug is to blame. To clear this out, try to reset all settings on your iPhone 8 Plus to restore the default options and configurations. Here’s how it’s done:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Reset all settings.
    5. If prompted, enter your device passcode.
    6. Then tap to confirm system settings reset.

    After the reset, your iPhone should restart by itself. If not, then you’ll have to manually trigger it to reboot to dump errant cache and temporary data from the internal memory. As soon as it’s finished restarting, manually configure options and iPhone settings based on your previous preferences before installing updates.

    Third solution: Update to the latest iOS version, if available.

    Installing the latest iOS update on your iPhone 8 Plus can also be the key to getting rid of the error especially if it’s triggered by some bugs. Software updates are also pushed to offer bug fixes to clear the device from any bug-inflicted issues. To manually check for new iOS update available for your iPhone 8 Plus, follow these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Tap Software Update.

    Typically, you will see a notification if an update is available. Just make sure your device is connected to the Internet, has enough power and more storage space to proceed with the update download and installation.

    Don’t forget to reboot your device when the update is completely installed. Doing so will prevent apps from going rogue.

    Fourth solution: Reset your iPhone 8 Plus to its factory defaults.

    Among the last options to consider if the problem persists is a factory reset. Tough bugs and malware that could not be rid off by the previous methods are usually obliterated from a master reset. Please note though that this reset will also wipe everything from your device including personal information, downloaded apps, contacts, settings, and other saved data. Should you wish to proceed, back up all important information to iCloud or iTunes. Then follow these steps to factory reset your iPhone through settings:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Erase all content and settings. This erases your iPhone and then restores the default settings.
    5. If prompted, enter your device passcode.
    6. Then tap to confirm system settings reset.

    Allow your device to finish resetting and reboots when done. By then you can continue with the initial setup process and set up your iPhone as new.

    Fifth solution: Restore your iPhone 8 Plus in Recovery Mode through iTunes.

    Performing an iOS restore in recovery mode is often necessary when a factory reset failed to solve software-related issues on the iPhone. The error could be more complex that it managed to withstand a master reset, thus requiring a more advanced system repair. To perform a recovery mode restore, you will need to use a compatible computer with the latest version of iTunes app installed. Then follow these steps:

    1. Connect your iPhone 8 Plus to your Mac or Windows computer using the original Lightning cable.
    2. When your iPhone is connected, quickly press and release the Volume Up button, then press and release the Volume Down button and finally, press and hold the Side/Power button until the phone reboots. Continue holding the Side/Power button even when you see the Apple logo.
    3. Release the Side/Power button once you see the Connect to iTunes screen.
    4. Go to iTunes and you should see a message saying that “There is a problem with the iPhone that requires it to be updated or restored.”
    5. Select the option to Restore, then follow the onscreen instructions to complete the entire iOS restore process in recovery mode.

    The last-ditch solution you can try on should a recovery mode restore still failed to solve the problem is a DFU mode restore. This is the deemed the deepest type of system restore done on an iPhone. It allows your device to communicate with iTunes on a computer even when the bootloader or operating system isn’t activated. If you wish to try it, then you may refer to a more detailed walkthrough posted on the iPhone 8 Plus troubleshooting page under tutorials section.

    Seek more help

    For other options and further assistance, contact your device carrier or Apple Support. Alternatively, you can take a trip to the nearest Apple-authorized service center in your place and have your device scrutinized by an iPhone technician instead. There may be something that’s stuck inside the headphone jack that makes the iPhone think of it as a headphone and that therefore needs to be extracted.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 8 Plus smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8 Plus. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone X that keeps showing No Service error [Troubleshooting Guide]

    When your iPhone X is showing No service, network services such as calling and texting aren’t available. This means you can’t make or receive phone calls and text messages. You can’t also connect to the Internet through cellular data. Several factors can trigger this error to occur and that include account problems, carrier issues, network connectivity issues, misconfigured cellular settings, and a faulty SIM card. In worst cases, a No service error can also be attributed to a liquid damage on the phone.

    Unfortunately if it’s hardware-related, the only way to fix the error is through the help of an Apple technician. This means the need to take a trip to service center. But before you do so, you can try some workarounds to rule out software problems as the underlying cause. Read on to find out how to deal with a No service error on your iPhone X.

    Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our iPhone issues questionnaire and hit submit.

    How to fix iPhone X with No Service error

    Before you start troubleshooting, verify and ensure that Airplane mode is disabled on your iPhone X. Wireless features are automatically disabled when Airplane mode is on, so make sure it’s off. You can view and configure the Airplane mode status through the settings menu or from the Control Center.

    First solution: Reboot/soft reset your iPhone X.

    A soft reset or reboot on the phone may be all that’s need to get rid of the error if it’s just transpiring among other random software glitches. If this is only the first time you encounter a No service error on your iPhone X, then try to reboot or soft reset your phone with these steps:

    1. Press and hold the Side/Power button and either Volume button for a few seconds.
    2. When you see the Slide to Power off command, release the buttons.
    3. Then, drag the Power off slider to the right. Allow your device to shutdown completely.
    4. After about 30 seconds, press and hold the Side/Power button again until the Apple logo appears, then release.

    Second solution: Update phone software and carrier settings to the latest version available.

    Installing new software update can potentially solve the problem if it’s inflicted by software bugs because updates also contain bug fixes. A strong and stable Wi-Fi internet connection is required to view, download, and install OTA updates on your iPhone so make sure it’s connected. Then follow these steps to check for any available iOS update to download and install:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Tap Software Update. Your device will then start scanning for new iOS version then prompts you with a notification if an update is available.
    4. Tap the option to Download and Install.
    5. Then follow the rest of the onscreen instructions to complete the iOS update download and installation.

    If you cannot update your iPhone X wirelessly, then try to update manually through iTunes. To update your iPhone X using iTunes, you will need to use a computer either a Windows PC or Mac. Once you have the computer ready, connect your iPhone to the computer using the supplied USB connector or Lightning cable. Open iTunes on your computer then wait until it recognizes your iPhone X. Follow the rest of the onscreen instructions to download and install new iOS update for your device.

    Aside from iOS update, installing a new carrier settings update may also be the key to rectifying the error. Carrier settings updates are comprised of updates for network and related settings to enhance cellular network connectivity and performances. These updates are pushed by your carrier. Usually, you will be prompted to install a carrier settings update if it’s available. For mandatory update released by your carrier, you’ll be prompted with an update notification with an OK button instead of Update button. This means that the update was already downloaded and installed. To manually check for and install a carrier settings update on your iPhone X, follow these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Tap About.

    If you see an option to Update your carrier settings, it means that an update is available.

    Follow the rest of the onscreen instructions to complete the update download and installation.

    Third solution: Reset all settings on your iPhone.

    This reset won’t affect your iPhone data as it only clears and restores the system settings on your device. After the reset, your iPhone X settings are restored to their original or default values, which means that you can configure individual options accordingly. This is often the key to resolving the error if it occurs after installing a new update. It’s possible that the new update had automatically altered some system settings or options and eventually resulted to this error. Here’s how to reset all settings on your iPhone X:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset all settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Allow your device to finish the reset and then reboot when done. You can continue to configure options and enable necessary features on your iPhone by then.

    Fourth solution: Factory reset/master reset your iPhone.

    A factory reset is usually needed to deal with more intricate system errors on the phone that could not be remedied by prior solutions. Doing so will wipe everything from your device including any tough bugs and malware that might have triggered the error to occur. Should you wish to continue with this reset, be sure to back up all your important data for safekeeping. Then follow these steps to factory reset your iPhone X through settings:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Erase all content and settings from the given options.
    5. If prompted, enter your device passcode to continue.
    6. Then tap to confirm settings reset.

    Wait until the reset is finished and your iPhone reboots. As soon as it’s finished rebooting, you can continue with the initial device setup process and make your device ready for use.

    Fifth solution: Remove and reinstall your SIM card.

    The No service error may also occur when the SIM card is dislodged or not properly seated in the tray. To clear this out, try to remove and reseat the SIM card on your iPhone X with these steps:

    1. Turn off your phone completely.
    2. Insert the SIM eject tool or paperclip into the provided slot on the right edge of the device, to eject the SIM card tray.
    3. Gently pull out the SIM card tray from the slot.
    4. Remove the SIM card from the card tray.
    5. Examine the SIM card for any visible signs of damage like scratches or dents. If everything looks good, place it back into the SIM card tray with the gold contacts facing down.
    6. Insert the SIM card tray into the slot.
    7. Press in on the SIM card tray to lock it into place.

    When the tray is locked and secured in place, turn on your phone and then see if the No Service error is gone already.

    Seek more help

    Contact your network service provider or carrier if the No service error persists after performing all applicable workarounds on your end. There could be some more complicated issues that need to be dealt with on your account’s network services. If you get a No service error after replacing your SIM card with a new one, you will need to download the carrier settings for your new carrier.

    If the error started after installing a new iOS update on your iPhone X and that it persisted, you can escalate the issue to Apple Support instead.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone X smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone X. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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    How to fix an iPhone 7 Touch ID that doesn’t work after installing iOS version 11.4.1 [Troubleshooting Guide]

    Like other highest-tiered smartphones, Apple’s newer iPhones are also entrenched with advanced security features for logins and authorization purposes. The iPhone 7 for example, has this forefront security system called Touch ID. This feature is also available on the iPhone 8 and iPhone 8 Plus variants. To use this feature, it has to be enabled or activated on your iPhone beforehand. Once activated, you can start utilizing Touch ID to unlock your device, access iOS, as well as make and authorize Apple Pay purchases by entering your registered fingerprint.

    Truly, it’s an amazing phone feature to make use of. But like other features, Touch ID can also bumped into troubles due to software or hardware problems. Tackled in this post is a problem with Touch ID that suddenly stops working after installing the latest update to iOS 11, the iOS version 11.4.1. Read on to find out what options to try on should you too ended up facing the same post-update dilemma on the same device.

    For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our iPhone issues questionnaire.

    First solution: Check and ensure that Touch ID is enabled on your iPhone 7.

    Your iPhone settings might have been automatically altered or overridden by the new update, thus it’s possible that Touch ID feature was turned off. To make sure this isn’t what’s causing you this trouble, check your iPhone’s Touch ID settings with these steps:

    1. Tap Settings from the Home screen.
    2. Tap Touch ID & Passcode.
    3. Scroll to iPhone Unlock and iTunes & App Store options and make sure they are enabled.

    If these options are already enabled, try to turn them off for a few seconds and then turn on again. This trick can help refresh the Touch ID feature and possibly get it back to work as intended.

    Second solution: Soft reset/reboot your iPhone 7.

    Minor software glitches that are triggered by the recent update installation can also halt other features on your device including Touch ID recognition. To clear this out, performing a soft reset or reboot after an update is recommended. If you haven’t done this yet, then follow these steps to soft reset your iPhone 7:

    1. Press and hold the Side/Power button until the Slide to Power Off command appears.
    2. Drag the slider to the right to turn your iPhone completely off.
    3. After 30 seconds, press and hold the Power button until the Apple logo appears and then release.

    This won’t delete any data you’ve stored on the internal memory, thus you won’t lose critical information in the process. A soft reset is also a way of clearing cache from the internal memory  including temporary data that were corrupted from the update.

    Third solution: Reset all settings on your iPhone 7.

    Invalid system settings are also among the possible reasons as to why Touch ID may have failed to work. Should the new update quashed your iPhone settings and prevented the feature from carrying out its usual functions, then that should be rectified by this reset. To restore system settings on your iPhone 7 to their original or default values, follow these steps:

    1. Tap Settings from the Home screen.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select Reset All Settings from the given options.
    5. If prompted, enter your passcode to continue.

    Your iPhone should restart by itself when the reset is finished. Then you can start configuring your device and enable features according to your previous preferences, before the problem surfaced. Make sure Touch ID is turned on or activated.

    Fourth solution: Reset and restore your iPhone 7 to its factory defaults.

    A master reset or factory reset can be considered among the last options to try if none of the previous methods is able to offer an ultimate solution. This will wipe everything from your iPhone system including data and information stored on the internal memory. Tough bugs and fatal system errors that might have inflicted troubles particularly on Touch ID will also be cleared in this reset. Should you wish to proceed, back up all your important data for safekeeping and then continue with these steps:

    1. Tap Settings.
    2. Tap General.
    3. Scroll to and tap Reset.
    4. Select the option to Erase All Content and Settings.
    5. If prompted, enter your device passcode to continue.
    6. Then tap the option to confirm reset.

    Allow your device to finish resetting. The reset process can take longer depending on the number of files you’ve stored on the phone. Once the reset is complete, your iPhone will restart automatically. As soon as it has completely restarted, you can proceed with the initial setup process. This is when you’ll setup and enable necessary features including Touch ID on your device. Enroll the fingerprint(s) you want to use then test to see if it’s working when done.

    Fifth solution: Restore your iPhone 7 through iTunes.

    If a factory reset should fail to fix the problem or Touch ID is still not working on your iPhone 7, then you can continue to troubleshoot more intricate system issues and this time try a recovery mode restore. This will put your device in a recovery state and then allows it to be restored through iTunes. To get this done, you will need to secure a computer either a Windows PC or Mac, with a later or latest OS and iTunes software installed. Once you’re all set, follow these steps to restore your iPhone 7 in recovery mode:

    1. Connect your iPhone to your computer using the supplied USB connector or Lightning cable and then open iTunes.
    2. While your iPhone is connected, do a force restart by pressing and holding on the Side/Power button and Volume Down button simultaneously for a while. Do not release the buttons when the Apple logo appears because you will need to put your device in recovery mode. You can release the buttons as soon as you see the Connect to iTunes screen.
    3. When prompted with the option to Update or Restore, select Restore.
    4. Wait while iTunes attempts to reinstall iOS and download the software for your device. The download usually takes 15 minutes.  If the download exceeds 15 minutes, your iPhone will exit the Connect to iTunes screen. If that happens, just let the download finish and then go back to the previous steps to get to the Connect to iTunes screen and enter recovery mode again.

    Once the recovery mode restore is completed, you can set up your device as new. Follow the same instructions to set up Touch ID and enroll the fingerprints you want to use.

    Another option you may consider resorting to if ever a recovery mode restore would fail to resolve the issue is a DFU mode restore. It’s regarded as the deepest type of system restore you can do on an iPhone. It allows your device to be restored and repaired through iTunes even when the operating system is totally corrupted. If you need help with the steps, then you can visit our iPhone 7 troubleshooting page then navigate to the tutorials section. A more detailed walkthrough on how to perform a DFU mode restore should be listed among the posted guides.

    Seek more help

    You may escalate the problem to your carrier or Apple Support if your iPhone 7 Touch ID is still not working after exhausting all possible solutions on your end. Doing so will prompt them to look into the problem and make further assessments especially it started after installing the latest iOS version. If necessary, they’ll develop a fix patch to clear the error and address the problem.

    Connect with us

    If you need more help with the use of certain functions and features of the Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.

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