How to fix won’t connect to App Store on iPhone XR after iOS 13.2.3 update [Troubleshooting Guide]

An issue like an iPhone XR that won’t connect to App Store may have been due to internet problems, account-related issues or just a random glitch on the system. Having this kind of problem on your smartphone may be frustrating as this will hinder you to use the important features of the App Store like updating apps or installing new ones. 

If you’re experiencing a dilemma on iPhone XR that won’t connect to App Store after updating to iOS 13.2.3, you can work it through the contents of this post. Continue reading and follow the subsequent procedures below. 

 

Also read: Common fixes for different apps that keeps crashing on iPhone XR after iOS 13.2.3 update [An Overview]

 

Troubleshoot won’t connect to App Store problem on iPhone XR after updating to iOS 13.2.3

Issues will usually come out after a software update as they’re most likely been triggered by random software glitches. Their severity varies depending on to which extent they have manifested with the phone’s system. Let’s go ahead and find out how you can deal with an iPhone XR issue that won’t connect to App Store after installing iOS 13.2.3. Prior performing the steps below, make sure that your phone is getting good internet connection. 

 

First solution: Quit all apps that are running in the background. 

Background apps that are left suspended in the background may cause conflicts with the App Store, if they have been attacked by random bugs and have gone rogue. Erratic apps could bring problem to normal working apps and may have cause the won’t connect to App Store problem. To ensure that this is not the main culprit of the problem, force close all background apps on your device. This will also refresh their operation and could fix the problem. Here are the steps: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

Once all apps that are running in the background are removed, open App Store and check if you’re able to connect this time. 

 

Second solution: Reboot your iPhone XR to fix won’t connect to App Store issue. 

Ever wonder why your device performs slowly if you’re using it for an extended period? The reason is simple, as you keep on using the phone, its CPU or processing unit is working continuously and may incur glitches. This may cause errrors on some functions and may have been the reason why your phone won’t connect to App Store. Changes from the recent software update could also slow down the performance of your device. Restarting it should provide a system refresh and implement necessary changes from the software update. This could help in improving its performance and rectify minor software glitches. 

Here are the two ways on how to reboot your iPhone XR. Let’s start with soft reset with the steps below: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Alternatively, you can perform a force restart to reboot your device. Here’s how: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After the reboot process is done, ensure that your phone is getting good internet connection then try connecting to App Store and see if it works. 

 

Third solution: Reset network settings on your iPhone XR. 

Proper network settings should be present on your device for online services to work properly. If some information has been invalidated by iOS 13.2.3 update, it may cause connection problems and result to won’t connect to App Store issue on your iPhone XR. Performing reset network settings will ensure that your phone is getting the dedicated information by reverting all options to their default values and options. This will delete all customized network settings along with the iOS overrides. To do this, follow the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically once the reset process is done. Setup your Wi-Fi network and open App Store to check if the issue has been resolved. 

 

Fourth solution: Sign out then sign in on App Store. 

Using incorrect log in credentials can also cause won’t connect to App Store problem. This could occur if iOS overrides have infested the log in details on your device. Signing out and signing in on your App Store account will refresh the login informatin and could fix the problem. If you want to give this a try, here’s how: 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

After successfully signing in your Apple ID, go back to App Store and see if it works as intended. 

 

Fifth solution: Restore your iPhone to its default factory configurations. 

This procedure might be your last resort to deal with the won’t connect to App Store issue on your iPhone XR. This advanced solution should handle complex system errors that’s bringing havoc on your phone’s performance. Performing a factory reset will wipe out all contents on your device and revert them to the default factory configurations. Stubborn glitches and errors should be removed along with the process. But you’ll need to create backups of your important files via iTunes or iCloud beforehand should you wish to give this a try. If you’re ready, execute the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

After the reset process is completed, your phone will reboot automatically. Set it up like a new one to use it again and check if the issue persists. 

 

Still having an iPhone XR that won’t connect to App Store? 

If none of the solutions worked in fixing the problem, you can also opt-in for stronger solutions such as recovery mode restore and DFU mode restore. They are usually effective in dealing with fatal system errors. 

You can also contact Apple support and report the issue as the can provide you with additional information as well as official recommendations on how to deal with the iPhone XR that won’t connect to App Store after iOS 13.2.3 update.