How to fix Gmail that keeps crashing on iPhone XR after iOS 13.2.3 update [Troubleshooting Guide]

Did you recently experienced a Gmail that keeps crashing on your iPhone XR? Did it occur right after installing iOS 13.2.3 update? Let’s check how you can possibly deal with this problem. 

 

Gmail has gained its popularity as one of the most used email services. Originally created by Google, this app is not only limited to Android devices but also to iOS devices. However, this app has been recently reported to incur an error that it constantly crashes after iOS 13.2.3 update on iPhone XR. 

This post will provide you with useful workarounds that should help deal with Gmail that keeps crashing on iPhone XR after iOS 13.2.3. Update. Continue reading to find out how. 

 

Also read: Common fixes for different apps that keeps crashing on iPhone XR after iOS 13.2.3 update [An Overview]

 

Troubleshoot Gmail that keeps crashing on iPhone XR after installing iOS 13.2.3

Gmail that keeps crashing may happen after a software update if random bugs would attack app functions on your device. This could be also due to an issue with the servers which coincidentally happen right after the update. To help those iPhone XR users who is dealing with Gmail that keeps crashing after iOS 13.2.3, I’ve mapped out some simple procedures below. Before performing the steps, contact Gmail support first to verify if there is an ongoing server maintenance which could affect the app’s performance and causes Gmail to constantly crash. If everything is good on their end, proceed with the troubleshooting. 

 

First solution: Quit all background apps then restart your iPhone XR. 

Rogue apps may affect the performance of the normal apps as they can cause conflicts. This could be the scenario why you have a Gmail that keeps crashing on your iPhone XR. Background apps could succumb with software glitches and affect their performance. To eliminate this from the possible cause of the issue, close all background apps by performing the steps below: 

  1. Swipe your finger up and then pause from the Home screen.
  2. Swipe left or right to navigate through the apps preview. 
  3. Then swipe up on each app’s preview to close individual background apps. 

Rebooting your device after closing background apps could increase the chance in resolving the problem. Doing so could clear minor software glitches and changes from the recent software update could be expedited which should allow system stability and boosts the system’s operation. One way for you to do that is by performing a soft reset and here’s how: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Alternatively, you can also perform another type of reboot which is a force restart. In general, it provides the same benefits as the soft reset and could further clear erratic apps on your phone’s system. Just refer to these steps: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Open your Gmail as soon as your phone has established good internet connection and check if the issue has been rectified. 

 

Second solution: Check and install pending app updates. 

Gmail that keeps crashing is not only due to software bugs and glitches. This might be an in-app error which could be fixed by updating your app to the latest version. Doing so can also integrate outdated apps with the new software version. This should help in removing incompatibility problem that might have been one of the factors on why this issue occurs. Here’s how it’s done: 

  1. From the Home screen, tap on App Store to open it. 
  2. Tap on Today tab at the bottom. 
  3. Then tap on the user profile icon on the top right corner of the screen. 
  4. You should see the account details. 
  5. Scroll down to the Available Updates section. 
  6. Tap on Update next to the app to update individual apps.
  7. Tap on Update All to update all apps simultaneously. 

It is recommended to reboot your iPhone XR after installing app updates to implement necessary changes and refresh the system. 

 

Third solution: Reset network settings to fix Gmail that keeps crashing. 

Invalid or incorrect network settings could cause disturbance on online app services and may have been the reason why Gmail keeps on crashing. This could happen if the recent update interacts with some of the information and alters them incorrectly. To rule this out, perform reset network settings as it will delete all customized network settings including iOS overrides and revert them to the default values and options. This is how to execute it: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Automatic restart on your iPhone XR should happen after the reset process is done. Once your phone has booted up completely, open Gmail and see if it still crashes or not anymore. 

 

Fourth solution: Uninstall then reinstall Gmail app on your iPhone XR. 

You might need to get a new Gmail app if none of the previous methods fixed the problem. It could have been that the app has been severely infected with random bugs and it got corrupted. If that happens, the app will be unusable. To get a whole app system refresh, uninstall the Gmail app and then reinstall with these steps: 

  1. From the Home screen, tap and hold on an app icon until the icons start jiggling. 
  2. Tap the X on the app you want to delete.
  3. Select Delete to confirm the deletion of the selected app. 
  4. Perform a restart on your iPhone.
  5. After the reboot process is done, open the App store from the Home screen. 
  6. Tap on your profile icon then tap on Purchased. 
  7. Tap the Not on This iPhone tab.
  8. Select the app that you want to reinstall on your device.
  9. If you don’t see the app from the selected tab, try switching to All tab.

Set up your Gmail once reinstallation is completed. Then check if you can use it now without the error.

 

Fifth solution: Restore your iPhone XR to its default factory configurations. 

Performing a factory reset is considered as one of the last resorts to handle complex system errors that may have been causing Gmail that keeps crashing on iPhone XR. This method will wipe out all contents on your device including stubborn glitches and revert them to the default factory configurations. It is recommended to create backups of your important files via iTunes or iCloud beforehand. If everything is set, perform the steps below: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

You’ll also see your phone restart automatically after the reset is done. Since its restore to the default factory settings, you’ll need to set it up like a new one to use it again. Once done, open Gmail and monitor if the issue persists. 

 

Still having a Gmail that keeps crashing on  your iPhone XR? 

If none of the solutions fixed the Gmail problem, it might be time to report this matter to Gmail support. Just provide them the complete details and actions you’ve taken so that they can provide you with additional information on how to deal with the issue.

Contacting Apple support might be beneficial too as they can provide you with official recommendations on how to fix Gmail that  keeps crashing on iPhone XR after installing iOS 13.2.3.